Pestana Promenade Ocean Resort Hotel
Hotel in Funchal
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The 4-star Pestana Promenade Ocean Resort Hotel in Funchal is close to the Lido and offers direct access to the promenade that stretches to Praia Formosa. It features indoor and outdoor pools, an outdoor hot tub, a spa and gym.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Funchal
Available Rooms
2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single or 1 Double • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
We loved absolutely everything.
The location could not have been better, staff so polite and friendly, good choice of food at the breakfast bar , nice and easy excess to the pool, not too noisy with night entertainmen but still tropical, portugease nights/ dancing and signing events ( just not too many which was great) clean rooms and fresh towels provided everyday , we are really pleased and planning to come back; nice clean pool and warm water , great indoor pool pool, sauna, jacuzzi , all you really need ,highly recommended
I woukd like a gel manicure and pedicure to be available, a simple polish would not last if in a swimming pool every day .....
3.0 / 10.0
Hotel is well placed on the lido, one of the most pleasant hotel in the area with not so many rooms, a wonderfull swimming pool surronded by few palm threese
Some staf member were definitely nice, helping during breakfast, lunch and dinner with a very positive & supporting attitude.
The rest of the staff make you feel that you are here to spend your money. Definitely a very bad experience with some staff member on the parking of the hotel.
Hotel shows 4 starts, price are 4 stars but supporting service is about 1 star only.
We have been asked quiet badly to move our car by some staff and this person clearly asked us to "move anywhere but get out of my hotel" . Definitely not a 4 stars hotel attitude. (knowing that a car park was available in the hotel, he did not even mentionned it)
Dinner are also hell expensive (buffet = 30€) - Better enjoy Funchal !
10.0 / 10.0
Facility was great, easy to get around. Plenty to do and keep kids entertained. The staff went above any beyond and only happy to help whenever possible. Rooms were kept clean and no issues with extra towels etc
The Deck bar beside the swimming pool was extremely expensive and unfortunately meant we didn't stay on site throughout the day for this reason. If the price and quality of food matched it would have not been an issue but an example of a Cesar salad costing over €12 and it was extremely small was just one issue
8.0 / 10.0
Pool, location
Bit oldschool
10.0 / 10.0
central
nothing
9.0 / 10.0
very nice large room, pool set in a palm park, quite place
10.0 / 10.0
Thanks for the Mickey pancakes at breakfast for our little ones!
Babycamera not working with WiFi in room.
9.0 / 10.0
We got upgraded for an amazing room in 6/7 floor. My 3 days in Madeira was so nice because of it. Thank you so much.
10.0 / 10.0
Everything
A/c could have been colder
10.0 / 10.0
everything
leaving
10.0 / 10.0
location and staff
3.0 / 10.0
We didn't like booking for 10 nights accommodation and being offered a poor quality bed and bedroom
Pestana hotel charged us for 10 nights accommodation and only provided us with 7 quality nights so the hotel owes us a refund for 3 nights which we are still waiting for.
9.0 / 10.0
The staff very helpful and friendly especially Delilah she could not do enough for us !!
Towels need upgrading
7.0 / 10.0
great location , beautiful pool/grounds , great value
beds so uncomfortable and pillow lumpy , correct that and it would be perfect
3.0 / 10.0
It’s not as good as it’s rated unfortunately!
best parts:
pool and ocean view from Balcony are great and apart from that it’s good for nothing!
staff is so pleasant and welcoming!
-cleanliness in the corner of rooms and bathrooms
-most uncomfortable spring beds I have ever seen in any 4 or 5 star hotel please do something about that
- breakfast is so dull and not fresh (fruits)
-price as per the service in that area you can find much better options in the same price
2.0 / 10.0
excellent location and been before , great staff
dirty. towels dirty, room
or serviced. room damp and mouldy and stank of it. bed damp and leak under floor as was lifting up. chunk out of wall and cracks and marks all over.
9.0 / 10.0
All the facilites available including indoor pool and sauna as well as huge massage pool. Garden very good taken care of, outside pools very large. Rooms very big.
Hotel for package tourists in the Funchal hotel area not a boutique hotel, Breakfast choice could include dried ham and definitely better meat products.
8.0 / 10.0
Beautiful surroundings, views and lovely pools. Staff extremely friendly and helpful. Well-placed and easy to access Funchal and the rest of the island.
Laundry service very expensive, nowhere to dry clothes after rain or a hand wash. Tiles around pool very slippery, nearly went over a few times!
10.0 / 10.0
Car park at the hotel had adequate price. Room had a good size, beds were comfortable, staff was extremely friendly. Breakfast was delicious.
Coffee at breakfast tasted a lot like instant coffee. But it is really the only thing I can find to complain about.
9.0 / 10.0
Excellent pool amenities and very nice hotel as such.
Turkish bath and sauna however were not so nice.
8.0 / 10.0
Breakfast was great. Variety good. Lovely to sit outside to eat. Coffee awful
Tea making facilities was brilliant. Pity your cleaning staff were not allowed to replenish this facility daily.
Buffet on the Saturday (1 Oct) was appalling . Almost inedible. Didn’t risk eating there again.
TV channel were poor . Nothing to watch except football.
You need to think more about those who are infirm. You need to put showers in the bathrooms instead of shower/ bath.neither my sister or husband could shower as they couldn’t get into or out of the bath as the sides of the bath were too high.
Shower mats for non slip surface are essential.
You need more chairs around the pool. Older people can’t get up and out of the loungers . Too low. My husband and sister chose to stay in their rooms rather than sit with me by the pool as they couldn’t sit anywhere despite the pool staff searching for chairs for us.
WIFi not secure. Wasn’t tech savi enough toknow how to change this. Not a big deal but a though for the future.
9.0 / 10.0
Fantastic views. Swimming pool. Breakfast.
Pillows very uncomfortable. Elevators unreliable. Had to ask to replace coffee satchels not done by maids.
FAQs
How much does this hotel cost compared to others in Funchal?
The average price for a rental in Funchal is $147 per night. This rental is $26 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pestana Promenade Ocean Resort Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Pestana Promenade Ocean Resort Hotel. Enjoy the water!
Is Pestana Promenade Ocean Resort Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pestana Promenade Ocean Resort Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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