Rixos Almaty Hotel

Property building, Nearby landmark, Facade/entrance

3.8 / 5.0

Good(718 Ratings)

Hotel in Almaty

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

This luxury 5-star hotel is located in Almaty city centre, 1 km from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

2 mi

Available Rooms

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Rixos Almaty Hotel

$$$$

3.8 / 5.0

Good(718 Ratings)

Hotel in Almaty

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

This luxury 5-star hotel is located in Almaty city centre, 1 km from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

2 mi

Available Rooms

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.8 / 5.0

Good(718 Ratings)

100% verified reviews

1.5 / 5.0

Oct 2024

Ужасный номер старый и очень дорого

Ничего

Номер

2.0 / 5.0

Aug 2024

Отель в который я не вернусь. И каждому знакомому, который будет ехать в Алматы, буду строго рекомендовать ни в коем слу

Спасибо за «прекрасное» отношение к гостям. Отель в который НЕ ХОЧЕТСЯ возвращаться

Персонал ужасный. На просьбы пригласить менеджера, для решения сложившейся ситуации, менеджер даже не соизволил выйти из своего кабинета. При просьбе отменить второй день размещения, до наступления время чек аута, персоналом было разыграно шоу. Более 1,5 часа меня обманным путем задерживали, а после сказали что отменить второй день можно при условии оплаты позднего выезда (время было 14:00). Взяв с меня дополнительную оплату в размере 150.000 тенге, мне даже не выдали инвойс. На мои эмейлы, с просьбой выслать инвойс, никакой реакции со стороны отеля

2.0 / 5.0

Aug 2024

Отремонтировать в номере холодильник и фанкойл

Фанкойл в номере не работал - духота невыносимая. Холодильник практически не остужал.

0.5 / 5.0

Jul 2023

Never to be repeated. Premier inn budget hotels or any international 3/4 star brand a massive step up from this hote

Nothing, like stepping 49 years into the past

Air conditioning did not work, rooms and hotel old and outdated. Massively over priced and just a shocking experience. Breakfast terrible

2.0 / 5.0

Jun 2023

Nah...

Environment

Service was not Rixos Standard.

5.0 / 5.0

May 2023

Exceptional

The staff very helpful, friendly day and professional.

Everything was good, but maybe refill milk sachets fir tea / coffee

1.5 / 5.0

May 2023

Poor

Key card was not working...no power for a long time MINIBAR REFRIGERATOR WAS NOT WORKING

4.0 / 5.0

Feb 2023

Very good

Perfect location, friendly stuff, nice SPA area, breakfast was good but hotel need some update

carpet in the room was very dirty, in general hotel needs some renovation, many small details are outdated or broken

2.0 / 5.0

Jan 2023

Obsolete hotel , doesn’t wort the price

Rixos was beautiful at the entrance, only common are lobby was exciting and welcoming

At the reception staff were rude and not customer focused, after long check in , when we got the room , room was so small even we booked deluxe with city view , they gave us room view to neighbor building, room accessories was old and dirty and used so many many times that became visible from outside and inside as a teapot, lamp , dirty carpet on the floor was disgusting etc They put there is a balcony in deluxe room , in fact hotel does not have balcony and it’s just window I don’t recommend to book this ancient style hotel ,even its 5 star, better look something new ! Quality of service and ambiance doesn’t worth the price !

4.0 / 5.0

Jan 2023

Hotel is located in a nice area but the staffs could have been nicer.

Breakfast and location was nice.

Hotel staff could have been a bit more professional being in the hospitality industry,

5.0 / 5.0

Dec 2022

luxury stay

the luxury

nothing

3.0 / 5.0

Dec 2022

Pleasant

you have to put a shower

0.5 / 5.0

Dec 2022

Bad

Useless clowns on reception. Fire them all it's a shame. They simply didn't let me in to my VIP room (even tho my gf was waiting for me there) 0 security level. Literally anyone can come with Wi-Fi Pineapple and steal all the traffic from their public networks. So did I but they didn't seem to care at all. If you have some respect for yourself and value your time and privacy don't even bother with Rixos.

4.5 / 5.0

Dec 2022

Superb

Great experience in the hotel and excellence employee service I love it 😀

Nothing

5.0 / 5.0

Oct 2022

Exceptional

Fantastic hotel and very well priced

1.5 / 5.0

Oct 2022

will not repeat it.

nothing

Stairs in the room are not safe at all and could lead to very dangerous injuries. food quality is very low in restaurant. Delivery time of food when you order from restaurant takes very long time (one hour for sandwiches)

5.0 / 5.0

Oct 2022

Luxurious Place to stay

The building and facilities are magnificent. Rooms were spectacular, bedroom, sitting room, dining room two bathrooms all AC. Top quality furniture even a classic writing desk.

check-in was slow. Post Ordering food took a long time for the food to arrive and a long time to get the Bill. Breakfast quality not so good Sausages not good at all. Coffee machine is not of good enough quality.

1.0 / 5.0

Oct 2022

Very poor hotel with poorest staff ever seen.

Nothing, poor quality, staff and a lot of other things.

Very poor staff, quality of rooms (like 3 stars or motel).

2.5 / 5.0

Sep 2022

good for events, but not personalized service

Breakfast buffet is excellent! Location is very convenient, with park next to it for walks

The room wasn't cleaned daily, even with sign on. I had to ask 2 times to do it.

FAQs

How much does this hotel cost compared to others in Almaty?

The average price for a rental in Almaty is $61 per night. This rental is $10 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Rixos Almaty Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Rixos Almaty Hotel. Enjoy the water!

Is Rixos Almaty Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Rixos Almaty Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Rixos Almaty Hotel

Hotel in Almaty

Reasons to book

About this hotel

Amenities

Map of Almaty

Nearby attractions

Available Rooms

Rixos Almaty Hotel

Hotel in Almaty

Reasons to book

About this hotel

Amenities

Map of Almaty

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Almaty?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Rixos Almaty Hotel pet friendly?

What amenities are available at Rixos Almaty Hotel?

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