Sheraton Mall of the Emirates Hotel, Dubai
Hotel in Dubai
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Directly connected to the iconic shopping destination, Mall of the Emirates with premium retail brands and entertainment hubs such as Ski Dubai and Magic Planet, our 5-star family hotel is centrally located along Sheikh Zayed Road and enjoys a direct.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Dubai
Available Rooms
Deluxe King Room, City view
1 King • 4057 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room, City view
2 Single • 4057 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Twin Room, City View
2 Single • 4057 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Grand Deluxe King Room, Skyline View
1 King • 4057 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior King Room, City view
1 King • 4057 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.5 / 5.0
Location and friendly staff
Not applicable
3.5 / 5.0
Location
Bar closed, reception staff terse
4.0 / 5.0
Location, breakfast and bed quality were excellent
Bathroom could have been better, there was no tub, and the colours were very dull giving a feeling of old.
1.5 / 5.0
Great location
Exceptionally poor customer service
4.5 / 5.0
camera
4.0 / 5.0
Clublevel
Baustellen, Klimaanlage im Zimmer
5.0 / 5.0
Very friendly and professional staff
Nothing
5.0 / 5.0
تعامل جميل من موظفين فندق
افطار ليس فري
4.0 / 5.0
All the facilities
Well the only complaint I have is that the shower control in the bathroom was tricky to operate
5.0 / 5.0
الاطلالة جميلة ودخول مباشر مع مول الامارات
بسبب الامطار والعواصف تعطل كل شيء في الفندق الاصنصيرات والانترنت والتلفزيون ولاتوجد وسيلة نقل تستطيع الوصول إلى الفندق
5.0 / 5.0
الغرفة واسعة والإطلالة رائعة والفندق متصل مع المول والموظفين معاملتهم جداً ممتازه
فتحات التكيف في الغرفه صغيرة مقارنة مع حجم الغرفة مما يجعل المكيف لايعطي التبريد المطلوب .
5.0 / 5.0
تعامل العملاء مع الضيوف
السجادة حقت الأرض كانت فيها رائحة
2.0 / 5.0
Great location
Customer service was not good, the system was slow to complete the check-in procedures, the recent modifications to the hotel were annoying to move to and from the hotel, and the cleanliness of the room was not good.
5.0 / 5.0
Спасибо большое персоналу за раннее заселение и разрешили до часу дня выселиться
Персонал лучший,очень внимательный и понимающий.Спасибо большое)
5.0 / 5.0
location, stuff & services
nothing
5.0 / 5.0
Perfect location. Clean room and lovely friendly staff.
Nothing
4.5 / 5.0
Beautiful large room, with a lovely view. Very well appointed bathroom with upgraded plumbing. Easy and convenient access to Mall of Emirates. Service staff all well trained and helpful.
The renovation noise filtered through to the room during the day, making it impossible to sleep. The lobby was a little overcrowded, probably constrained by the renovation.
4.0 / 5.0
قربه من جميع الاماكن المعروفة واتصاله المباشر مع الامارات مول،،
4.5 / 5.0
Everything was great
0.5 / 5.0
معامله سئيه وتاخير غير مبرر في تسليم الغرف ومن ثما تم اعطائنا غرفه رائحتها محاري 🤢
لا يوجد شئ يستحق الاشاده مده الاجازه كانت مع عمال الصيانه في اصلاح وتنظيف الحمام الذي تصدر منه روائح المجاري
5.0 / 5.0
Todo perfecto
5.0 / 5.0
The hospitality and delicious food.
All the amenities I need close by.
All the staff are excellent specially at the reception Mr.Ramadan and Ms.Mona
The outstanding Arabic coffee man.
4.0 / 5.0
Great location with direct access to Mall of the Emirates.
Construction noise late at night early hours.
3.5 / 5.0
The location of the hotel.
The iftar/suhoor prices were expensive unlike what we have been told at the reception. Also, the fact that we have to go into two different elevators, it was annoying the space was too tight in front of the service elevator (G too. 5 floor
) the reception space was too small to fit all the people.
4.5 / 5.0
Everything was amazing, it was my 6th or the 7th stay here, this time it was much better Infact brilliant because they have renovated and the rooms and now it more comfortable and relaxing.
Big shoutout to Safa at the check-in desk, one amazing soul.
Everything was great.
3.5 / 5.0
Great location attached to the mall and a good range of restaurants attached. Great staff service from check in, to breakfast and check out. Room is a nice size and well-matained
Breakfast quality is average. The resolutions impact on navigating the hotel. It is over priced for Dubai. I'd love a coffee machine, for paying this price
4.5 / 5.0
Localização
4.5 / 5.0
Excellent location for business meetings and shopping
4.5 / 5.0
The location was perfect
Easy access to the mall
The rooms were great
The staff was very cooperative too
The breakfast could have been better
4.0 / 5.0
Staff was kind and helpful. My room was well decorated and comfortable. Housekeeping services very handy. General cleaning was good.
Actually i didn’t like breakfast. Food variaties were limited, buffet was splited not easy to reach. TV set and channels in the room sholud be improved a bit.
2.0 / 5.0
تعامل طاقم العمل كان سيء جداً في يوم الخروج من الفندق Check out
3.5 / 5.0
Location
Dated
2.0 / 5.0
Room cleaning and beddings are ok
Laundry service is poor.
Breakfast - couldn’t try, because after we dined the table to have finally have it someone decided it is the best time to wash the top and we had a rain of dirty water on our heads, food… we were shocked and asked for a manager, who said that it’s fine we can take another table. Which we decided not to do, just to change and find another place. Important to mention front desk still charged us for the breakfast we never had, even though they were informed about the situation.
5.0 / 5.0
The staff is super friendly and professional.
Nothing all was good.
4.0 / 5.0
موقعه جنب المول والموظفين المحترمين البشوشين
زحمه سيارات حول الفندق وصعوبه الوصول والخروج والمخدات كانت لينه جدا
5.0 / 5.0
Special thanks to the amazing lady in the reception I forget her name it start with “M“ she gave us an early check in , and she was really understandable
Nothing
3.0 / 5.0
Breakfast was really nice. Waiters were very attentive
I hated the check in. We arrived early, had breakfast and at about 11 am we asked if we could get into our rooms as we were tired and needed to take a shower and feel.better. The rooms were not occupied and were ready for occupation..They told us that there would be an.additional charge of 300 Dirhams. I said that it was robbery and they should escalate. They did nothing about my complaint. I was charged 300 Dirhams for.1 hour early.check in. I will retaliate by giving your hotel tne worst revue on Trip advisor and Google. This stupidity will cost you big time
4.5 / 5.0
The rooms have been updated to a high standard and much more trendy.
The check-in at the reception was a bit slow. They need to be more efficient as travelers are often tired when they arrive and need to have the process of checking in done very quickly.
FAQs
How much does this hotel cost compared to others in Dubai?
The average price for a rental in Dubai is $283 per night. This rental is $195 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Mall of the Emirates Hotel, Dubai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Mall of the Emirates Hotel, Dubai. Enjoy the water!
Is Sheraton Mall of the Emirates Hotel, Dubai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Mall of the Emirates Hotel, Dubai?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
Explore similar vacation rentals in Dubai
Explore all rentals in DubaiDubai travel inspiration
Read our blogGuides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu
Guides
Top Things to Do in Fort Lauderdale, Florida
Guides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun