Wild Ginger Hotel
3.4
Average(462 Reviews)Hotel in Hilo, HI
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Internet / Wifi, Beachfront or waterfront and more
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About this hotel
Located in Hilo, 600 metres from The Pacific Tsunami Museum, Wild Ginger Hotel provides accommodation with a garden, free private parking and a shared lounge. Each accommodation at the 3-star hotel has garden views and free WiFi.
Amenities
Internet / Wifi
Parking
TV
Beachfront or waterfront
Garden
Map of Hilo, HI
Available Rooms
2 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 150 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double • 150 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 150 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(462 Reviews)
100% verified reviews3.4
Breakfast was about the only almost half-way decent thing, and even that was late arriving. Basic fare. The shower had hot water.
What a crappy place. Save your money, just don't stay here. The rooms were gross, fairly clean on the outside, but I was afraid to look too deep. You can hear the folks above you at 2am, 3am, 4am....not sure what they were doing up there but I'm sure furniture moving was in the equation. There is zero sound proofing in the place so you could hear every step.
3.4
Good cheap option (for Hawaii average).
It was all written in the description. So, not surprises.
No blackout curtains and the internal window was covered just by a carpet (so, not much privacy).
Not a problem for us, but be aware of a lot of birds noise during the night.
3.4
Location, breakfast, price
Staying on the first floor, I could hear the people above moving things.
3.4
Nothing. Nada. Es la primera vez desde que viajo con Booking que la paso tan mal. Senti verguenza agena y pena. Teniendo tantas opciones invertir tan poco. Lo mejor es el fotografo y la web. Seguridad 0. Ubicacion mala. Imposible de rescatar algo bueno
Entrada sin iluminacion. Calle interior del estacio namiento con pozos. Recepcion precaria. Habitacion con todo clase de pequeños insectos. Ventanas sin poder cerrarse. Piso inclinado al punto de abrirse lis cajones. Baño muy deteriorado. Sistema de canillas sin funcionar para mezclar agua de ducha. Agua yibia y luego de 10 minutos. Por ultimo el desayuno IMPOSIBLE. Fuera de horario. Pan duro. Una tostadora para 20 personas. Sin cubiertos sin lugar para sentarse. Yodo desordenado. Nunca puefe tener ni siquiera UNA estrella. Booking debe ser mas riguroso con este establecimiento. No puede recomendarlo para Genius es un desastre
3.4
The bed was comfy and there was a fridge and microwave.
The bathroom has no door, and the shower wasn't clean! There was blonde hair in the drain that was clearly visible.
3.4
Las fotos son falsas
No me gusto nada
Booking no puede ponerlo como Hotel
Yo diría que es una pensión o un hostel
Ya de pique llegamos y en el estacionamiento estaba la policía .en un auto blanco
Lleno de basura adentro vivía una acumuladora
La mujer entraba y salía del hotel, ósea los dueños estaban al tanto
No hay agua caliente
Pedimos una frazada y nos dieron una manguita tamaño bebé
La chica del primer día del desayuno le decías no hay más pan, venía hablando por teléfono no lo soltaba y abría y te tiraba la bolsa de panes igual con el queso crema ( eso era la chica de pelo negro ) ( por que había una chica de cabello rubio con muy buena voluntad)
Pensamos en irnos al llegar, no nos fuimos por que nos dio miedo no nos devolvieran el dinero
3.4
We were late checking in and the front desk person waited for us to check in. Quaint, sleepy and quiet area near the hustle and bustle was fine for us- we slept well.
3.4
Charmig stil.
Luktade illa. Inget varmvatten på de två dagar vi var där.så ingen dusch. Personalen bara sa beklagar. Toalettstolen var lös och vasken läckte vatten så det blev blött på golvet. Väldigt lyhört.
Dörren gick i baklås sista dagen.
3.4
Cerca del centro.
Cama cómoda.
No tiene recepción 24 horas.
Cada vez que los de la habitación de al lado abrían el agua(rozaba el grifo), parecía que estaban torturando a un ratón.
Los tabiques de separación entre habitaciones eran muy finos, por lo que se oía todo.
El suelo de la habitación se veía limpio, no así la alfombra, el ventilador y las cortinas.
Desayuno muy, muy básico.
Aunque está cerca del centro, la calle de la llegada no está iluminada y con indigentes en el camino.
En recepción, cuando hay alguien, son unas chicas jóvenes, la que hizo el check in algo desagradable. La que atendía el desayuno, era maja.
Cuando confirmas la habitación, ya te dicen que no es un Resort, ni supongo que nadie que reserve lo espera.
3.4
Decrepit hotel, extremely noisy, unprofessional staff. Booking.com description of hotel completely false. Photos completely fabricated.
3.4
The location was good, close to the city. Breakfast was good.
The property direly needs some renovation. The toilet/bathroom had no door. Our room didn’t have wifi signals. There was no iron (in the whole property) for pressing clothes. Our sink remained clogged for a whole day, it required two reminders. On our last night, a toad came into our room. The staff was quite helpful but it’s hard maintain such property.
3.4
Wild ginger hotel is rustic, but the building is charming and nestled into lush greens which gives it a great ambiance. They are doing a lot of renovations which I think will help. The place certainly has a lot of potential.
The staff (other than the amazing contractor Cody) were rude and unhelpful. I am from the islands and can honestly say this was truly not the aloha spirit. I get that being short staffed is hard, but this went well above having a bad day. If not for the staff, I would have rated this much higher. Friendly service and a great breakfast would have totally lifted this experience.
3.4
The lobby area was quirky and had a hostel vibe. The vegetation around the property gave a little bit of privacy and almost hid the fact that we were in downtown Hilo. Management decorated the common space.
Lots of health and safety concerns around the property, I'm not really sure how this place is still open. It used to be a hostel, but it was eerily empty during our stay.
It seemed like anyone could gain access to the property during business hours, and there was rarely someone present at the front desk. Downtown Hilo is in disrepair and there are many homeless people in the area.
The door knob on our room was a cheap Defiant lock and the locking mechanism was jammed. The door frame had damage around the strike plate from previous guests slamming on the door to get it to open. There was obvious water damage in the closet, mold on the ceiling in the bathroom, and stains on the mattress. We also heard road noise throughout the night because our room was at the end of the property that backs up to the Hawaii Belt Highway.
3.4
Old Hawaii feel, tin roofs, breadfruit tree and ginger in the garden. Things are apparently being upgraded on an ongoing basis.
Strange art, photography from a male perspective, on all the walls. Felt unwelcoming to me.
3.4
Cửa sổ với view là cánh rừng nhiệt đới
Lối vào tối tăm, khách sạn cũ kĩ ẩm ướt, bữa sáng muộn và ít đồ ăn nhiều muỗi.
3.4
Nos fuimos. No nos quedamos. No se parecía a lo qué vosotros ofertáis. No hemos reclamado la devolución. Porque fue una decisión nuestra. Al llegar, no nos podíamos creer que eso fuera un hotel. La persona que nos atendió, súper amable. No era la dueña ni la responsable. Decidimos irnos y buscar otro alojamiento por nuestra cuenta.
Todooooo!!! Ósea nadaaaa.
3.4
Frühstück (Bagels, etwas Obst) inklusive, Kühlschrank im Zimmer
Das Haus wurde 1911 gebaut und seitdem wohl nicht wirklich saniert. Es ist sehr urig, nicht sehr gepflegt und sehr muffig, Zimmerservice fand nicht statt, da sie keinen zweiten Schlüssel für das Zimmer hatten (war aber kein Problem bei zwei Übernachtungen)
3.4
Nothing
Cat feces in the lobby, floors leading to the rooms was unsafe and rooms were not cleaned, no soap or any accomodations and no breakfast, false advertisement. It was not worth the price
3.4
The best thing about this hotel was the bagel and sliced fruit which could have been bought at any gas station. I did enjoy all the tiki carvings. The coqui frogs helped me to fall asleep. I could hear waves crashing from the hotel.
After my booking I received an email, this was the first thing that was written.
"The Wild Ginger Hotel is an old, Hawaiian-style Hotel and not a luxury resort. The building is full of history, character and aloha. It is truly a unique Hawaiian experience, and we are excited to share it with you."
I'm going to break this down for you.
Old Hawaiian-style Hotel - this means dilapidated single wall construction with warped floor boards, slanted hallways, no outlet covers, and rusty tin roof that probably leaks (I wouldn't know as they jammed me in the basement room under the stairs).
The building is full of history, character and aloha - this means you'll get to find remnants of previous guests in your room in the form of about 15 different hairs on the floor. Don't worry if you're traveling by yourself, you won't be alone. You'll be graced by the presence of spiders in the shower, around the windows as well as fruit flies all over the bathroom and towels.
A note is provided in the room on how to activate the hot water, you're supposed to leave the sink and shower faucet on simultaneously and wait.....I waited and waited over 20 minutes. The hot water never came, it wasn't even warm.
It is truly a unique Hawaiian experience - this means getting to experience how the poorest of the poor live in Hawaii, in brokedown bug infested crackshacks with no hot water.
My advice spent $10 extra and stay anywhere else. I paid $137 after taxes an fees which was supposedly a heavily discounted price - Not Worth It! I've spent a 10th of that in Third World Countries that were cleaner and less rundown. You'd be better off sleeping in a park and showering at the beach, there'd still be bugs and a cold shower but at least you'd have saved your money.
STEER CLEAR! I brought up my concerns and complainants to management, they told me they'd look into it.
3.4
el alojamiento está cerca y tiene una decoración muy bonita
las instalaciones estaban viejas, sobre todo en el baño. El grifo de la ducha se caía de oxidado que estaba
3.4
Great room but lack of power points..good budget accommodation and centrally location. A communal TV would be good.
No communal TV or TV in rooms .No cooking facilities apart from a communal microwave.
3.4
The girl on the desk was lovely. Very helpful, nothing to much trouble. Have us lots of information too.
We had no change of towels until the last day and the room wasn't cleaned.
3.4
This place was cool, a bit funky and I loved it. Definitely not your standard hotel but it felt so authentically Hawaii. By far the most memorable hotel of our two week long trip across Hawaii.
I would have like to have beach towels available but we made do just fine.
3.4
I'm a little perplexed at the many 10 out of 10 ratings for this property. The only plus was the staff were friendly, the sheets and towels were clean, and when we decided we couldn't stay the four nights, they refunded us the unused nights. Breakfast was included and consisted of three platters of fresh fruit and bagels.
The hotel was older and in much worse condition than I would have thought possible for a hotel charging guests. The building is very run-down, with rotting floorboards in the open-air corridor, rotting window frames, and a slanting floor. I found it hard to believe that this building was safe, especially when we walked past a room where the doors and window frames had subsided to form odd angles. One side of the building outside had the timber boards missing and you could see the insulation.
We were advised by the taxi driver to not walk in the area at night.
The air conditioning was open windows and a fan, which meant I was kept awake from traffic noise and frogs, not to mention the bed was uncomfortable. The overnight rain meant everything in the room was damp. There was no hair dryer, no TV and the wifi didn't reach our room. It was not what we expected (especially from the photos and the glowing reviews). We only stayed one night.
3.4
The location was ok and the bed was comfortable. The Hawaiian breakfast was passable.
Shower system no hot water. You had to run the water for a long time to try to get hot water if you were lucky. Toilet systern broken and leaking. No television
3.4
Quirky property, nice garden (& lizards), friendly staff, comfy bed, good breakfast and coffee, very near the town centre.
window/vent leading onto lit outside walkway didn’t have a blind, so room never got that dark
3.4
The free breakfast was nice; fruit and bagels, tea and coffee.
The hotel itself is very old --good for the budget conscious but the rooms are stark. Cracks in walls, a very slanted floor. If you look over the balcony from outside room 18 you can see one wing of the hotel has sunken into the earth. Staff are lovely, the shower has lots of hot water, and the wifi is good. But just prepare yourself as the rooms are a bit on the gloomy side.
3.4
All! Even though it's a simple, local and antique hotel, our stay was great! Staring by Lee at front desk that was so kind and amazing to us. If you're expecting for a super fancy and impersonal hotel, this is not for you. The stay was great because it was simple, connected to the nature and cultural. You sleep and wake up with the sound of the animals outside and it was so beautiful. Breakfast is very nice and the area you get to eat is rich of details and, of course, more nature. Price was great for the offerings. If you are a nature and local culture appreciator, that place is for you.
We liked everything because we were expecting a local hotel with more nature energy and we got it!
3.4
The breakfast was continental. Muffins and fruit mostly. Would have liked some protein options.
Did not like the appearance of hotel from outside. When we drove in I was afraid of what I had booked. The outside could be tidied up and more welcoming. The big military truck makes one think of Cuba. Trimming all the dead vegetation would go a long way in making a nice atmosphere.
3.4
Really nice staff, nice and helpful
Good value for the price
3.4
Old quirky historic hotel.
Lee on reception was amazing & so helpful.
All of it.
3.4
Great ambience, stellar customer service
Bed was too soft
3.4
Seemed very authentic and close to nature. You fall asleep to birds and nature outside. Bed was amazing.
No AC
3.4
Location & parking! Breakfast kind of ok with american motel standards! :)
Even the front desk lady is very lovely this is a rundown place without ac and the rooms smell of mold! Rooms are also very noisy because of the big road just under! Just green tea at breakfast... owner is Japanese, and in his opinion green tea is great for all!
3.4
Lee was outstanding, being helpful offering lots of great local information. Location only 5mins to downtown.
FAQs
How much does this hotel cost compared to others in Hilo?
The average price for a rental in Hilo is $356 per night. This rental is $294 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Wild Ginger Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Wild Ginger Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Wild Ginger Hotel?
We found 5 amenities for this rental. This includes internet / wifi, parking, tv, beachfront or waterfront, and garden.
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