Four Points by Sheraton Juneau

Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillowtop beds, desk, blackout drapes

Combined shower/tub, free toiletries, hair dryer, towels

8.2 / 10.0

Outstanding(281 Ratings)

Hotel in Juneau, AK

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Central hotel connected to the convention center in Downtown Juneau with free parking
This hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Change of towels is available on request.
Four Points by Sheraton Juneau offers 106 accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Juneau, AK

Nearby attractions

Mendenhall Glacier Visitor Center

15.4 mi

Alaska State Museum

0.5 mi

Glacier Gardens Rainforest Adventure

10.7 mi

The Hangar On The Wharf

Available Rooms

Room, 2 Queen Beds, Mountain View

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Sea View

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Mountain View

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Sea View

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Multiple Beds, Mountain View

2 Queen • 1 Sofa

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

$$$$

Four Points by Sheraton Juneau

$$$$

8.2 / 10.0

Outstanding(281 Ratings)

Hotel in Juneau, AK

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Juneau, AK

Nearby attractions

Mendenhall Glacier Visitor Center

15.4 mi

Alaska State Museum

0.5 mi

Glacier Gardens Rainforest Adventure

10.7 mi

The Hangar On The Wharf

Available Rooms

Room, 2 Queen Beds, Mountain View

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Sea View

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Mountain View

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Sea View

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Multiple Beds, Mountain View

2 Queen • 1 Sofa

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.2 / 10.0

Outstanding(281 Ratings)

8.0 / 10.0

Sep 2024

The reason I gave a 4 overall rating is because a hotel this nice should provide shuttle service to/from the airport.

4.0 / 10.0

Sep 2024

Two star hotel with five star price

4.0 / 10.0

Sep 2024

The view and the location are the only positives of this hotel. What the photos don’t show is how dated this place is or that it smells like musty old carpet and stale smoke that they attempt to cover up with overly strong plug ins in the hallways. It smells like a smoker with too much perfume. The bed was too soft for two people to share. I spent the whole night tipped sideways like sharing an air mattress with a heavier person. Pillows are lumpy when you lay down and flat as a pancake by morning. When I booked this place there was a restaurant advertised but no such thing when we checked in. The room was mostly clean but there was quite a bit of hair in the corners when we checked in. On our last morning the cleaning lady barged right into our room without knocking, several hours before our checkout time. Front desk staff was polite when we checked in but on second night the front desk girl was eating takeout with her friends at the tables in the lobby when we stopped by to buy bottled waters. This is not the kind of facility or service I would expect from Marriott or Sheraton. In fact for the same $500/night we stayed in much nicer hotels on the Vegas strip. I get that Juneau is remote and a tourist town but this is ridiculous. We would not stay here again.

5.0 / 10.0

Aug 2024

Great location. Perfect for walking everywhere in downtown Juneau. The staff was friendly, the rooms were big, clean and bright. The bed was comfortable. The bedding was clean. The mattresses were clean. The only thing that would have made the room AMAZING would have been a room at the front of the hotel so that we could see the port and harbor and a little more night sky. As is, the room at the back of the hotel faced a nice bunch of trees and some houses, and a slightly noisy air conditioner. And that was fine, but a little disappointing given the amazing scenery out the front windows. We stayed for a week. The staff had my room number and promised to call me day or night if a bear wandered by the hotel, but sadly, no bears.

10.0 / 10.0

Jul 2024

For Juneau this property is in a great location with great staff.

5.0 / 10.0

Jun 2024

Martha at front desk is amazing.

10.0 / 10.0

Jun 2024

Good proximity to downtown restaurants and activities. Concierge service for tram tickets. Free parking. Clean. Refrigerator.

6.0 / 10.0

Jun 2024

4 star price with 1 star service and property. Check in staff not helpful. Need better system for check in. Room tired and dated. Some garbage on floor from prior guest.

10.0 / 10.0

May 2024

Large window overlooking the port, was a wonderful view of float planes taking off, and watching the cruise ships.

6.0 / 10.0

May 2024

Property is tired. Staff was friendly and the room was clean but dated.

8.0 / 10.0

May 2024

We stayed here because it was directly across the street from our cruise embarkation. Easy to walk anywhere in town. Front desk very friendly and helpful. Hotel was very clean. We stayed one night on either end of our cruise. The first night there was a problem with the boiler, so the shower was luke warm at best. Second night it was rather warm in the room and there is no AC. Sleeping with the window open made it bearable.

1.0 / 10.0

Mar 2024

The hotel room was filthly and they never refreshed room even when you asked First day went to take a shower and there where no towels in the room. The ice bucket smelled of urine. Completely dated, doors made of cheap material. The lifht switches where filthy with black mold I live in NYC and that price point I would have stayed in beautiful hotel

4.0 / 10.0

Feb 2024

Clean and unremarkable,a bit older, but beds were fine and it was clean. No on site breakfast. Parking super convenient.

10.0 / 10.0

Oct 2023

Nice sleep

2.0 / 10.0

Oct 2023

Check in was pathetic, both check in agent were rude non cooperative, hotels had lots of room available asked them to put all 7 rooms at one floor, I will never book the hotel again. No one was there to take luggage or help for anything. Service was really pathetic.

10.0 / 10.0

Sep 2023

I loved the fresh coffee that was available every morning in the lobby., that the bus station was next door, and that there were a dozen bars, shops, restaurants, trailheads, and activities within walking distance. The window views and staff were nice. My only small complaint might be that a small continental breakfast would’ve been great. There are few breakfast places that open before nine in Downtown Juneau.

4.0 / 10.0

Aug 2023

Rude service at the front desk. Room is old and doesn’t have AC so was very stuffy for those rare warm days.

6.0 / 10.0

Aug 2023

Facilities were acceptable. Personnel were not very helpful especially the concierge. Good location. At least offer pastries. When we finally noticed the coffee pot it was empty.

6.0 / 10.0

Aug 2023

The staff are super friendly and helpful. The property is in need of updating. For example, the bathroom had no fan.

10.0 / 10.0

Jul 2023

Perfect location

2.0 / 10.0

Jul 2023

Would not recommend staying here. It is outdated with very cheap linens, bedding and bed. The staff is incredibly rude and you have to ask multiple times for something such as towels. We asked for our room to be cleaned (3 night stay) and they never cleaned it. Absolutely not worth the astronomical prices they’re charging. The only pro to this property is the location, but there’s plenty of other options in the downtown area. Would not recommend.

10.0 / 10.0

Jul 2023

Best hotel in Juneau, although its a bit pricey. Modern and tasteful decor in the rooms. I had a room on the 5th floor that faced the waterfront, giving a beautiful view. Close to restaurants and shopping. Nice restauraunt and bar on the premises and free parking. A definite bonus was the cooling system in the room the worked as well as a decent air conditioner.

6.0 / 10.0

Jun 2023

Good location for cruisers. No help in getting a ride to airport

10.0 / 10.0

Jun 2023

We stayed 3-nights at this property for a visit to Juneau. Our room was basic, clean, with basic comfort. We faced the cruise ship port, which was fun. Thank hotel was quiet and the staff very friendly and helpful. We noticed the inside of the bathroom light switch looked like it needed replacement and the bathroom lacked a vent fan. The bed should have had a softer pillow top and a few more sleeping pillows would have been nice. The onsite restaurant, McGivney's, doesn't offer breakfast, and was often short staffed, with long waits and often out of several items each visit. They offer basic bar food, but there are lots of other decent eateries nearby. McGivney's staff was friendly. There's no pool or work out facilities that we saw in the hotel. Overall, a fine stay, in a safe, convenient location, with great staff, and basic rooms and amenities.

5.0 / 10.0

Dec 2022

Very friendly staff at the reception desk and the restaurant/bar

6.0 / 10.0

Oct 2022

There is no housekeeping. My shower/tub didn't drain. Noise from the hallway is quite loud. On the plus side the staff is friendly, the wifi works and it's a great location. OH and the restaurant used to be open for breakfast but that is no longer the case.

6.0 / 10.0

Sep 2022

Front desk staff were not always available and helpful. TV remote did not work. One elevator was not working. Was noisy (water view).

6.0 / 10.0

Sep 2022

Understaffed. They weren't ready at the designated check-in time, and the restaurant was closed, both as a result. It was perfectly fine, but way overpriced for what it was.

4.0 / 10.0

Aug 2022

The house keeping staff would slam doors late at night. Even though I was told there would not be daily house keeping, because they were short staffed.

4.0 / 10.0

Aug 2022

Location was extremely convenient for shopping, restaurants and cafes in downtown Juneau. Also close to Mt. Robert tram and excursion stalls. Hotel also offered concierge services on-site. Our room was decent size and the sea views were amazing.

2.0 / 10.0

Aug 2022

The staff was unprepared and not there to accommodate. We attempted to check in at 1:00pm and were advised the room was not ready. Came back at 3:00pm and still had to wait 45 minutes. There was another lady in the lobby at 3:00pm that had been waiting all day to check in.

2.0 / 10.0

Aug 2022

I couldn’t use the bon voy app to check in, and I’m not getting credit for the days I stayed because I booked through Expedia.

4.0 / 10.0

Jul 2022

Too expensive for what you get. Very run down and dated hotel and no AC in the rooms.

10.0 / 10.0

Jul 2022

Great experience. We had a room that overlooked the harbor. The room & beds were incredibly comfortable and the room was very clean; also the bath appeared to be updated. The Sheraton was convenient to walking around town and also to loading our gear onto our ship. It's probably the nicest hotel in Juneau for the price.

10.0 / 10.0

Jul 2022

The view from the room was breathtaking

10.0 / 10.0

Jul 2022

Great location!

5.0 / 10.0

Jun 2022

Great location. Easy walking distance to all activities. Welcoming front desk. Restaurant food was good with friendly bartender.

2.0 / 10.0

Jun 2022

Not so good

3.0 / 10.0

May 2022

Great location, poor service. We stayed 5 days 4 nights and had to make multiple requests to replenish our coffee, toilet paper, etc. Even after making these requests we were only given enough for 1 cup of coffee.

3.0 / 10.0

Mar 2022

Good location, friendly and helpful desk staff. But overall a tired property, not up to date, and no breakfast in restaurant.

FAQs

How much does this hotel cost compared to others in Juneau?

The average price for a rental in Juneau is $403 per night. This rental is $157 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Four Points by Sheraton Juneau. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Four Points by Sheraton Juneau pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Four Points by Sheraton Juneau?

We found 5 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, laundry, and tv.

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Kitchen or Kitchenette · Internet / Wifi · Parking

Business stays, family stays, couples stay, getaway vacation, and rental in Juneau at Silverbow Inn & Suites for $202 for your next trip.

$$$$

Four Points by Sheraton Juneau

Hotel in Juneau, AK

Reasons to book

About this hotel

Amenities

Map of Juneau, AK

Nearby attractions

Available Rooms

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Sea View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Sea View

Junior Suite, Multiple Beds, Mountain View

Four Points by Sheraton Juneau

Hotel in Juneau, AK

Reasons to book

About this hotel

Amenities

Map of Juneau, AK

Nearby attractions

Available Rooms

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Sea View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Sea View

Junior Suite, Multiple Beds, Mountain View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Juneau?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Four Points by Sheraton Juneau pet friendly?

What amenities are available at Four Points by Sheraton Juneau?

Explore similar vacation rentals in Juneau

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