Holiday Inn Express And Suites San Jose Airport, an IHG Hotel
4.4
Excellent(861 Reviews)Hotel in San Jose, CA
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
San Jose hotel in North San Jose with free breakfast and airport shuttle service
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Buffet breakfast is free. Other amenities include self parking, coffee/tea in a common area, and a business center.
Holiday Inn Express And Suites San Jose Airport, an IHG Hotel offers 100 air-conditioned accommodations with iPod docking stations and DVD players. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Buffet breakfast is free. Other amenities include self parking, coffee/tea in a common area, and a business center.
Holiday Inn Express And Suites San Jose Airport, an IHG Hotel offers 100 air-conditioned accommodations with iPod docking stations and DVD players. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Internet / Wifi
TV
Map of San Jose, CA
Available Rooms
Standard Room
1 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Communication)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.4
Excellent(861 Reviews)4.4
Exactly what you expect
4.4
Good
4.4
The reception staff was the only decent part of our stay. The rooms need some deep cleaning, the hotel cleaning staff is non-existent, they do not leave you with many towels (none one day), had not serviceable blankets, and the breakfast was very poor. Would not recommend for travelers.
4.4
Elevator is not quite working
Room does not have comfortable amenities
Noises
4.4
Big thank you to the check-in staff who found my cell phone (which I had left behind) and brought it to my room.
4.4
Stay was good
Room was nice
Did not like that we were told we had to pay an extra $10 a night to park, but at the same time there are signs everywhere saying they are not responsible for any type of damage or theft in parking area.
Would be nice to know that ahead of time.
4.4
Convenient to freeway and airport. Store within walking distance
4.4
It went well until breakfast when a curling fan fell and almost hit A child. Several of us guests complained to the front desk and they said and I quote it’s not my problem that’s maintenance. Not one staff checked on the child or the safety of others the panel is still on the floor.. and then there’s the elevator it’s a scary ride that stalls
4.4
Hotel is located right by the airport and surrounding sports stadiums. We picked it due to it's proximity to the light rail. That was also it's downfall. Make sure you get a room far away from the road as the train comes every 10 minutes even overnight. That kept us up all night and woke us up real early in the morning. Id stay there again but just make sure to get a room at the back.
4.4
Very comfortable room and bed and good breakfast. However the light in the bedroom was minimal…weak bedside lights and no ceiling light. Reading a real book (compared to a kindle) in bed is a no-go. Also no dinner options in walking distance other than a mediocre Denny’s.
4.4
Very helpful front desk staff and room easily accessible.
4.4
We've stayed at this hotel many times and the service and quality of the rooms has always been excellent. This trip there was just one problem. The elevator was not working properly the entire time we stayed at the hotel. It would get stuck or go to the wrong floor.
4.4
Since I had a short overnight stay, I did not take advantage of restaurants and other activities and can't comment very much. However, the room and bed was very nice and comfortable and staff were efficient and pleasant.
4.4
Hotel was convenient and the bed was very comfortable! The room was quiet and the bathrooms were. Very clean and updated
4.4
The manager Fedan treated us so well. We were there for a 5 night stay to rest after chemotherapy. We had an issue the first night and Fedan took care of us and handled the situation beautifully showing great care and concern for guests in his hotel. We will definitely be back!
4.4
The first room they gave us when we checked in was a room with an adjoining door. We could see light around the door coming from the other room and the family next door was quite loud. We could plainly hear their voices and it sounded like they were in the room with us. We were going to be so my husband went to the front desk and told them about the situation and they moved us to another room.
4.4
Clean, modern, great amenities, terrific price! Dont count on the breakfast being incredible—but its complimentary, so what would you expect?
4.4
We had bed bugs in our hotel room and found them the night before checking out! We had never had this kind of nightmare experience and hotel management let us know they did not know how to handle this. They initially told us that Hotels.com was responsible for handling this as we paid you directly then were told a manager would contact us and though hotel relations has taken our information down at least on two occasions over this situation and has told us they would have them contact us, this has not happened. This has been traumatic and costly for us. I have lost sleep, clothing, personal items, toiletries, purchased gifts and have had to pay more than $70.00 in purchasing insecticides and things are STILL not resolved.
4.4
Clean room and comfy beds showers our awesome and close to Levi stadium
4.4
The room is very spacious, the bed and pillows are clean and comfortable.
4.4
Dirty hotel in every aspect. Everything needs repair or at the very least to be cleaned. Poor customer service
4.4
It was a nice, clean hotel. The staff was not overly friendly though. They did their job but didn't go out of their way to ensure exceptional customer service.
4.4
Location, clean, breakfast included
4.4
We decided to try this one out since we usually stay at that Hampton across the way. Not a bad place to stay but there were some obvious differences.
1. Both Hampton and holiday inn express (HIE) have indoor pools however I believe only HIE has a heated one.
2. Both have free breakfast HIE has a pancake machine option whereas Hampton has a waffle maker. I personally think Hamptons breakfast is the winner. They also aside from the waffle maker have small cheese taco shaped omelets and seem cleaner with a bigger space for dinning.
3. HIE has cloud like beds which are great if that is what you like. When i say cloud like, I'm referring to how soft it is. Hampton beds are a little more sturdy.
4 sadly unfortunately we stayed in room 320 and the top killer for HIE was the cleanliness. The floor did not seemed vacuumed and they had an ant problem in the bathroom.
If I have to choose between both, I’m personally going with Hampton, but there are some perks to HIE if the cleanliness is taken care of they have some nice room layouts and a few other things in room. As for this last stay, Hampton is the place to go out of the two for me 👍
4.4
Clean, close to SJC airport
4.4
Overall our experience was great. Location was great for our events, breakfast was different each, weekday breakfasts were better than weekend offerings, could be due to volume of guests. The only negative experience we had was our second last night, our son got sick in the middle of the night. I called the front desk for help and was told no one could help us and the person said good night and hung up. We had an event that morning so on the way out I asked the person at the front desk if someone could tend to our room in the morning and we would be back at noon. He said the housekeeping staff staryed at 7am and he would let them know. When we returned at noon, no one had came to our room, again we went to the front desk where the post it from 6am was sitting in the monitor. We had to wait until 2pm to get new bedding.
4.4
Great hotel very safe. Super clean
4.4
The area
4.4
The hotel is out of electricity, waited 1hr to check in. Then the elevator is not working, and they assigned our room on 5th floor which is highest. No one offer help to carry luggage up, my wife have disability, and she had to took the stairs up and down. When my wife spoke to the GM, he never offered to change the room until my wife requested, he refused to provide room with 2 queen beds, we are already arty of 4, instead he was blaming to the Electricity company’s fault, he was hostile and bad attitudes, it took about 5-6 hours for the elevator to work, and we decided to stay back at the room. Meanwhile, the GM did not offered any helps for disabilities guests, either take it or leave it.
4.4
Overall stay was pleasant. I do need to point out the face that I had called for extra towels, and he told me to go get them. I asked if he could bring them to the room because i was having back pain. He brought me HAND towels when i asked for bath towels. When i called back to let them know, he was rude and hung up, then brought them. The morning of check out, the cleaning lady walked in twice and it wasn't even time to check out yet. Overall customer service was not good. The room and cleaniless was superb
4.4
There were ants at the pool and the breakfast had many items missing and did not have replacement items when asked. Also to note this was at the beginning time of the breakfast provided
4.4
Very clean hotel, staff was professional and helpful. Only ngative for me was having to pay $10 for parking.
4.4
Clean
4.4
Everything was good, except for the not working elevator! Had to take the stairs to go down which lead us to the outside of the hotel! But was fixed by the next morning when we checked out!
4.4
Great area, perfect for one night. Elevators didn’t work when we stayed. Pool was very clean. Had to pay $10 for parking.
4.4
Sliding glass shower door was broken/stuck. Hot water wasn’t that hot when showering at night. Was better in the morning. Kids screaming. Since I booked the room on Expedia they wouldn’t give me any money back on the room. If I would have paid directly through them and not Expedia they would have discounted the room. Manager did waive my parking fee and my candy bar I charged to my room.
4.4
We had a good times, easy check in, the shuttle bus driver is very helpful 😊
4.4
nice
4.4
I chose this location for convenience to get to an early flight. Free shuttle was advertised and not available. Paid an extra 45 dollars to get 2 miles to the airport. Also, they put me on 5th floor with broken elevator.
4.4
I liked that the hotel was clean and safe. Ome elevator was broken and took a long time to get to room.
FAQs
How much does this hotel cost compared to others in San Jose?
The average price for a rental in San Jose is $282 per night. This rental is $92 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express And Suites San Jose Airport, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express And Suites San Jose Airport, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express And Suites San Jose Airport, an IHG Hotel?
We found 3 amenities for this rental. This includes air conditioner, internet / wifi, and tv.
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