Pullman Rotorua
Hotel in Rotorua
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsAir conditioner, Internet / Wifi, TV and more
About this hotel
Luxury hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
Housekeeping is available on request.
Pullman Rotorua offers 130 air-conditioned accommodations with MP3 docking stations and minibars. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Recreational amenities at the hotel include a fitness center.
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
Housekeeping is available on request.
Pullman Rotorua offers 130 air-conditioned accommodations with MP3 docking stations and minibars. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Map of Rotorua
Available Rooms
Superior Room, 1 King Bed, City View
1 King • 280 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed, Lake View
1 King • 280 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 2 Queen Beds, City View
2 Queen • 280 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, City View
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Lake View
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
8.0 / 10.0
Everything was awesome
10.0 / 10.0
Service
8.0 / 10.0
Smelled nice
10.0 / 10.0
Great location and very nice and clean. Friendly staff.
10.0 / 10.0
Very clean and spacey and great staff.
10.0 / 10.0
Great place for family
5.0 / 10.0
Good place for family trips
10.0 / 10.0
Modern room, with cool carpets and quite fancy. Nice and dark in the morning. The shower/toilet behind glass enclosures is rather close quarters… I wouldn’t bunk with a mate in one of these rooms. Good enough for families or couples though. Yummy buffet with most of what you’d want. Some bits missing though if I was being picky. Overall a really nice place to stay and be.
8.0 / 10.0
Overall was ok
10.0 / 10.0
A very pleasant hotel. Staff were friendly. The room was spacious and modern with a super comfy bed.
3.0 / 10.0
AC/heater not working. Hskp deliver portable heater but also not working. Told us our AC got rebooted need to take a while. Wait 1hr room still freezing. Then replace another portable heater. Took 5-6x coming back in the room before somehow room temperature got fix. Booked a lakeview. But room given got no view at all
6.0 / 10.0
The hotel itself isn’t bad but not the best for the price.
Also we had my wife’s Apple AirPods stolen from the room. Not misplaced. We knew exactly where they were left and vanished while we were out when the room was serviced. Not a good feeling. Staff were nice about it but can offer no solution. Be warned.
2.0 / 10.0
Strange room layout.. No bathroom but rather a shower and toilet in the room. Bizarre. Cocktail was one of the worst but $50 for two! Outrageous! Check in and out times were good. Breakfast not too bad.
6.0 / 10.0
Don't book this hotel, the layout of the rooms are awful! You open the door to the bathroom. There's no privacy even if you go as a couple it's not the hotel you should choose.
Positives: staff are lovely!
10.0 / 10.0
Nice , tidy room . And thanks for the gift for kids , they really love it.
8.0 / 10.0
good stay,parking expensive
8.0 / 10.0
excellent venue
10.0 / 10.0
Very nicely located place with awesome views of lake Rotorua from some of the rooms. Staff were very helpful and I felt really welcome. Special shout out to Jaena who helped guide me to the best spots in the city.
10.0 / 10.0
Good location
8.0 / 10.0
The rooms were incredibly quiet - there was zero noise from outside our room, which is rare for a centrally located hotel. The room was spacious, clean & modern.
The "open plan" style with the toilet and shower opening directly onto the room was a little "confronting" - even sharing the room with my husband of 20 years, it was a little weird to have no audio-privacy in the toilet & frosted glass walls. There was also a huge concrete pillar nearly in the centre of the room - a feature of the high rise building, no doubt, but a little odd having such a huge pole in the middle of the room. Bed was comfy & the couch seating option was appreciated. TV was also lovely & large, with the option to cast our own streaming service from our phone.
10.0 / 10.0
Perfect location hotel with very kind and professional staff.
Our room was very big and very nice.
4.0 / 10.0
The room is spacious and clean. Service is good. Only one complaint is there is no handwash/ soap besides the sink.
10.0 / 10.0
The Hotel is very good! Great location for walking around the city and my kids is really enjoyed the breakfast buffet !
3.0 / 10.0
Disappointed with my stay. Great central location. Close to restaurants. Room advertised as view of city..had a view of alley ways and back of buildings. Front desk check-in person was "in training" per her badge and had no "trainer" with her, very sweet but had much difficulty checking me in. Key card did not work after 1 hour. Room was very very hot, could not get it turned down to comfortable temp, called front desk and they said they would send someone to turn it down, no one ever showed. Otherwise very clean and spacious room.
8.0 / 10.0
Very Clean, close to the lake for nice morning / evening walks. Plenty of restaurants in walking distance and plenty of parking available
10.0 / 10.0
Excellent n friendly staff
10.0 / 10.0
Great hotel, comfortable room, very good staff
6.0 / 10.0
Room was lovely and well appointed although we did pay for a city view room but was given a first floor room looking directly onto the grungy carpark which had a lot of use so curtains remained closed due to privacy. We complained to reception about the room allocation and got a "Oh" from them but no promise of rectifying, etc. I guess we got to supervise our vehicle parked outside our window! Breakfast was adequate but nothing to write home about and our dinner at their restaurant was ordinary but pricey.
8.0 / 10.0
The hotel is comfortable, modern and a pleasant place to stay. However the shortage of housekeeping staff meant our room was not made up until late afternoon.
2.0 / 10.0
Hotel was good for the most part. Please stay away from room 101! 3 night stay and not one full night of sleep in this room. Sat night room 101 is right below a bar on the street. Live music was so loud from 9 to midnight we could not even hear our tv on full volume. Sun and Mon morning at 6am room 101 shares a wall with the hotel gym. You start hearing loud banging an shaking all morning. The room window is a parking ramp with a bright green stop light about ten feet from the window. The worst.room experience of my life. If they try put you in room 101 demand another room or run to another hotel!!!!
10.0 / 10.0
Centrally located
3.0 / 10.0
We paid $100 extra to have twin beds
the configuration of the room was inadequate for a superior room we had paid for
we paid for valet parking and given a tablet to make a call 5 mins before the car was needed ...the first call we made went thru to a message bank in America...the 2nd call we made got thru to reception so 5 mins later we went down expecting the car to be out front, not there and reception were vague about the call we made so went to find someone to bring the car around...20 mins it took to get the car...don't expect your car in 5 mins as almost the same incident happened a 2nd time
the restaurant we chose the hotel for was closed
5.0 / 10.0
Great location, nice lobby, friendly staff. Room was large and comfortable, no hooks for hanging towels was the only issue, otherwise the room was great.
6.0 / 10.0
This is a very tired property with a very strange bathroom arrangement, the shower and toilet open to the room and the sink area is in the room. The wall paper was peeling from the walls in several places and the bed was very uncomfortably hard. Sadly, the rest of the hotels in the area looked just as tired.
6.0 / 10.0
Glass toilet cubicles in the rooms is the biggest problem with this hotel
10.0 / 10.0
For a five star hotel, the amenities is less than i expected. And parking is limited
6.0 / 10.0
The layout of the room is really funny and weird designed without welcome ambience and privacy, it’s the worst Pullman I have been stay with. It doesn’t worth the value.
2.0 / 10.0
Rooms are not comfortable, very bad smell
10.0 / 10.0
We absolutely adored the suite we stayed in. We were away for 2 nights having a well needed break from the renovations at home, being able to finally just relax in a beautiful clean environment with room service and an amazing guest service team. We definitely want to stay again. A
10.0 / 10.0
Great location. Good breakfast
FAQs
How much does this hotel cost compared to others in Rotorua?
The average price for a rental in Rotorua is $211 per night. This rental is $69 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Pullman Rotorua. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Pullman Rotorua pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pullman Rotorua?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and gym or fitness center.
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