Quality Inn West Springfield

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

7.2 / 10.0

Very good(1,008 Ratings)

Hotel in West Springfield, MA

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, a quick walk to Olympia Ice Center
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available once per stay.
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Map of West Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

41.1 mi

Old Sturbridge Village

Available Rooms

Standard Room, 1 King Bed, Non Smoking

1 King • 245 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds

2 Queen • 342 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Quality Inn West Springfield

$$$$

7.2 / 10.0

Very good(1,008 Ratings)

Hotel in West Springfield, MA

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Map of West Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

41.1 mi

Old Sturbridge Village

Available Rooms

Standard Room, 1 King Bed, Non Smoking

1 King • 245 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds

2 Queen • 342 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.2 / 10.0

Very good(1,008 Ratings)

1.0 / 10.0

Oct 2024

It was awful. Bed sheet had blood stains. Told front desk and they didn’t do anything about it.

1.0 / 10.0

Oct 2024

From the moment of checking in, when I was barely acknowledged or welcomed, to when I checked out, one of the worst hotel experiences. I should have known from spotting two monitors with a multitude of security cameras at the front desk that something was amiss with this Quality Inn. The hallways and room were filthy and the room had an unusual amount of damage and conditions issues. We decided not to do the free breakfast due to the condition of the room. Towels and bedding appeared to be clean. Bathroom was not.

5.0 / 10.0

Oct 2024

Recently stayed two nights while in the area for Six Flags. My visit went well, there were no issues, the room was clean, and I had requested a specific room, as I also stayed in August, and got it, even with it being a fully booked Saturday! They also let me check out an hour late at 12pm on Monday! Staff I engaged with were friendly at the desk, not so much at breakfast. Sunday morning breakfast lady locked the door to enter at 9:53 and my friend was in the bathroom and I had to let him in. Monday, the man was sitting around waiting for breakfast time to end, some people came in just before 9am, and at 9am sharp, he began clearing everything, was slamming things around, and seemed angry/annoyed. Breakfast itself was fine, lots of options, eggs and sausage were tasty, as were the waffles. Juices first day were watered down/running low but better Monday morning. My room was great, comfortable beds, 4 pillows each (queen) bed, room was clean, but the same small problems from my last stay continued. The tall lamp has to be plugged into wall to turn on/off, bathroom seems dark in shower, and there is no luggage rack, room 521. For dining, we went to the Tokyo restaurant next door that was great, and the Wood N Tap for dinner the other night, just down the street, that was wonderful! I'll stay again when back in area for Six Flags, always stay here, it is a good value and comfortable/spacious rooms! Nice to see it Sold out on Saturday yet still quiet.

1.0 / 10.0

Oct 2024

When I checked in, I was given a key to a room that was already occupied. The front desk lied and said they contacted my wife but she did go on this trip and was not listed on the reservation. The room that I was given had roaches. I went to CVS to buy cleaning products and cleaned the bathroom and desk area. It was very loud, I could hear people in the room next to me and I kept waking up because it sounded like someone was trying to open my door. I was in town because I was officiating a college football game. I did not sleep well and left at the crack of dawn. I would never recommend this hotel. And I will never stay at this “Quality Inn” or any other “Quality Inn” Horrible!!

3.0 / 10.0

Oct 2024

I like to swim when I stay and this hotel said it had an indoor pool, but it didn't say it doesn't heat it. The water was 60 degrees and though it was open till 10 pm the lights were never turned on.

4.0 / 10.0

Sep 2024

We enjoyed our stay. Staff was friendly and outgoing

1.0 / 10.0

Sep 2024

Couldn’t stay at hotel because the rooms were disgusting ! One smelled like vomit, other had ants the other had food in it from a previous tenant. When brought up with the front desk they were annoyed and didn’t want to get a clean room or help. They were very dismissive. Went to get a refund because literally didn’t stay there and the manager denied it using the reason we book the wrong room. Which isn’t true and bas nothing to do with anything. Especially since it was disgusting. Don’t ever stay here!

2.0 / 10.0

Sep 2024

The hotel itself was very rundown. It smelled of mold. The room was disgustingly dirty. There looked to be blood on one of the walls in the bathroom. There is mold in the shower smelled in the room curtains had stuff all over them. Not sure what it actually was not sure if I want to know either. The beds were comfortable were comfortable. The sheets appeared clean, but I did not get a good nights sleep because I was kind of grossed out. The hotel is reasonably price and that is why we chose to stay there and it didn’t have horrible reviews, but I would never go back.

4.0 / 10.0

Sep 2024

Good value and convenient location

6.0 / 10.0

Sep 2024

The main hallways were dirty, worn and not well kept up. The room faced the highway and was noisy, however was clean and comfortable despite the electrical system for the bedside light and clock radio did not work right.

8.0 / 10.0

Sep 2024

Property was just 20 min away from six flags and very convenient. Crumble cookies etc

2.0 / 10.0

Sep 2024

The lobby was not exactly as pictured. Definitely not as nice as pictures showed. The elevator was tiny. When we finally got to our room we turned on the light and walked out of the room within minutes. There was black mold all over the ceiling. The room was awful. Anything that was wood had words or scratches carved in it. We checked in and were checked out within a half hour looking for a new hotel. Gross.

5.0 / 10.0

Sep 2024

I stay here a couple of times a year when visiting Six Flags New England which is ~10 minutes away. I love the Tokyo restaurant next door and always dine there when staying here as it is convenient and the food is delicious! The only thing I don't like is this hotel has a few too many rules/signs, like "Don't pick the flowers" and a new one this visit that you can't bring food from breakfast area back to your room. I usually don't do that and the breakfast area has plenty of seating but odd to ban that. A woman brought some cats to the breakfast room so that was an interesting experience, luckily I am not allergic. Check in took a bit as the touchscreen didn't work, so I had to sign a paper instead, but staff was friendly, and in morning, a friendly older gentlemen let me extend my check out from 11am to noon, which was greatly appreciated! I believe I had room 521, they honored my request for a top floor room, towards the back (more quiet) and I only occasionally heard neighbors and not too late into the night. The room was in good condition, only desk drawers were misaligned, and a lamp had to be unplugged to turn off, but otherwise everything was fine. The shower was dark and I think a light on ceiling was missing. Beds were comfortable, one had a stain on sheet, but otherwise was fine, AC was off on arrival but quickly cooled the room. Breakfast was good, eggs and sausage were tasty, as was the strawberry waffle. I recommend this hotel to others and will return!

8.0 / 10.0

Sep 2024

Overall - the stay was all right. We didnt have a totally restful night as the bed was stiff and there were various kids running up and down the hallways yelling all night. Breakfast was decent and plentiful - HOWEVER THEY WILL NOT DISCLOSE THE FOLLOWING, beware that part of this property is dedicated to a "rehabilitation program" (aka halfway house) this was confirmed by locals who worked in neighboring stores as well as 2 police cars escorting people into the property with what looked like all their belongings. They will absolutely not disclose this to you at the front desk. All that aside, friendly staff and our room had an updated bathroom - which was nice

10.0 / 10.0

Sep 2024

Great

10.0 / 10.0

Sep 2024

Nice

10.0 / 10.0

Aug 2024

Its quiete and clean

2.0 / 10.0

Aug 2024

It was loud and there was a stabbing while I was there

10.0 / 10.0

Aug 2024

The HVAC system was very quiet, so we slept comfortably and well.

4.0 / 10.0

Aug 2024

Pet area unsatisfactory. Excluded floor one because it was used as halfway house for recently released incarnated individuals.

10.0 / 10.0

Aug 2024

Safe, clean, affordable, breakfast.

6.0 / 10.0

Aug 2024

Our recent stay at presented a mix of positive and negative experiences. The bed was comfortable, the AC worked efficiently, and the in-room amenities of a microwave, coffee maker, and fridge were convenient. However, there were several areas where the inn fell short. The breakfast options were disappointing, particularly with a malfunctioning waffle maker. The pool area lighting was inadequate, and access was inconvenient. The bedroom lighting controls were confusing, and the room itself showed signs of wear and tear with a damaged tissue box and rusty shower door. While we appreciated the in-room amenities, the lack of card payment options for vending machines was an inconvenience. We believe these issues could be easily addressed to improve the overall guest experience.

2.0 / 10.0

Aug 2024

This hotel is housing people long term. It is dirty, feels unsafe, run!

6.0 / 10.0

Aug 2024

Maybe a room on the non-freeway side would be less noisy.

4.0 / 10.0

Aug 2024

Everything was ok but i have been to a few hotels and none have a comfortable chair in the rooms it's sad.

2.0 / 10.0

Aug 2024

Room was very clumsy, humid

3.0 / 10.0

Aug 2024

The Hotel is pretty worn. Our first room was discusting, stains on the carpet, cigarette burns, dripping stains on the walls, all the furniture was damaged, wallpaper was ripped, bath had some sort of carpet at the botom that was coming off, the bathtub had been repainted and was scaling. We complained and were moved to the 3rd floor where the room was not as bad.

2.0 / 10.0

Aug 2024

We actually didn’t even stay there because we felt unsafe. Unfortunate because we lost all the money. The hotel was NOT as advertised. We stayed at a Fairfield about 10 minutes away instead. I would not recommend this Quality Inn to anyone.

10.0 / 10.0

Aug 2024

the staff was very helpful.

10.0 / 10.0

Aug 2024

Staff at check-in was very helpful at providing directions for me as I was in the area to attend a family wedding.

4.0 / 10.0

Aug 2024

We were given the wrong room at a late check-in. Had a very long walk back to front desk. The 2nd night the room key didn't work and hd to go all the way back to front desk again to reprogram the cards. Very old hotel, noisy, bad smells.

5.0 / 10.0

Aug 2024

Excellent service

8.0 / 10.0

Jul 2024

Great Spot for the Six Flags Ten Minutes away theres a few good spots to eat just outside the hotel Overall a good experience check in was quick rooms were updated and clean

4.0 / 10.0

Jul 2024

The property outside was very dirty liter all over the place. Inside the hotel had a very musty smell the room itself was not the cleanest and had dirt and crumbs on the table and tv stand. Also when checking in the clerk at the check in desk tried to charge my card for the full price of the room after I had already paid for the hotel and was very rude and pushy saying that I could not have paid ahead after showing my bank transactions showing the charge for the price of the room Would not recommend this hotel to anyone

6.0 / 10.0

Jul 2024

Property was ok Needs to be updated Wallpaper was falling off the wall in bathroom Could have been cleaner

10.0 / 10.0

Jul 2024

I loved how there was a pool!! The rooms were nice BUT the only thing I'd say the hotel should add would be fans in every bathroom. In the summer especially when it's humid, and taking a shower made everything and the floor wet. With a fan, the room could be more aired out and dryer.

5.0 / 10.0

Jul 2024

Great stay… we arrived after midnight hoping for a smooth checkout and couldn’t have been more satisfied. The desk clerk was friendly and very accommodating. The room was very nice… newly remodeled and bed was super comfortable.

6.0 / 10.0

Jul 2024

The advantage of my stay was that places to eat or shop were in a convenient walking distance.

5.0 / 10.0

Jul 2024

Excellent bkfst. Lack of chair and door notice card. Terrible road conditions around the hotel. Comfortable bed and a/c.

2.0 / 10.0

Jul 2024

Worst decision ever. This is not a hotel. There are people living here, or even possibly a shelter. There was a section by the parking lot where they all hung out at night outside playing music and doing drugs. The inside and outside of this place was so dirty.

FAQs

How much does this hotel cost compared to others in West Springfield?

The average price for a rental in West Springfield is $166 per night. This rental is $9 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Quality Inn West Springfield. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Quality Inn West Springfield. Enjoy the water!

Is Quality Inn West Springfield pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Quality Inn West Springfield?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

Explore similar vacation rentals in West Springfield

Explore all rentals in West Springfield

Property building, Day, On site, Time of day

7.8 / 10.0

Very good(1,293 Ratings)

La Quinta by Wyndham Springfield

Hotel

in Springfield

3star

2 full beds

Pool · Pets allowed · Kitchen or Kitchenette

Hotel in West Springfield, for $148 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

$$$$

Quality Inn West Springfield

Hotel in West Springfield, MA

Reasons to book

About this hotel

Amenities

Map of West Springfield, MA

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Quality Inn West Springfield

Hotel in West Springfield, MA

Reasons to book

About this hotel

Amenities

Map of West Springfield, MA

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in West Springfield?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Quality Inn West Springfield pet friendly?

What amenities are available at Quality Inn West Springfield?

Explore similar vacation rentals in West Springfield

West Springfield travel inspiration

Related vacation destinations