Best Western Springfield West Inn
Hotel in West Springfield, MA
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with free breakfast, steps from Connecticut River
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include a 24-hour fitness center.
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of West Springfield, MA
Available Rooms
Standard Room, 1 Queen Bed, Accessible, Bathtub
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Double Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
The customer service was good, very nice lady
2.0 / 5.0
The customer service was good, very nice lady
0.5 / 5.0
We checked in and went ti get cleaned up for a memorial service and there was hair in the drain & on the wall of the shower. The bathroom floor was sticky.We requested to have it redone and the manager was rude and said she was the only one there and if she could get to it she would. The only thing she did was clean the bathroom floor.When we returned to the room the hairs were still in the shower. Needless to say we did not shower.The vent in the bathroom looked like it had never been cleaned.
We will never stay here again.
2.0 / 5.0
Good breakfast, beds were comfortable. The employees that we spoke to were all very nice and at check in (which was very late) the receptionist was very friendly and informative. However, there was strange odor in the hallways and a very bad odor in the room that was coming from the bathroom. In order to heat the room, we had to keep the fan on most of the time which made the air in the room extremely dry. The "marketplace" had only a few items available and not very tempting.
2.0 / 5.0
Good breakfast, beds were comfortable. The employees that we spoke to were all very nice and at check in (which was very late) the receptionist was very friendly and informative. However, there was strange odor in the hallways and a very bad odor in the room that was coming from the bathroom. In order to heat the room, we had to keep the fan on most of the time which made the air in the room extremely dry. The "marketplace" had only a few items available and not very tempting.
0.5 / 5.0
We checked in and went ti get cleaned up for a memorial service and there was hair in the drain & on the wall of the shower. The bathroom floor was sticky.We requested to have it redone and the manager was rude and said she was the only one there and if she could get to it she would. The only thing she did was clean the bathroom floor.When we returned to the room the hairs were still in the shower. Needless to say we did not shower.The vent in the bathroom looked like it had never been cleaned.
We will never stay here again.
2.5 / 5.0
In a word.. PERFECT!!!
2.5 / 5.0
In a word.. PERFECT!!!
1.5 / 5.0
A staff member had clearly used the bathroom of our room before we checked in, as the bathroom light was on, the room stunk of feces and the toilet had feces in it. I do not blame the housekeeping staff, as it was probably a maintenance person, but since the bathrooms had no fan, our first night in the room was stink. The person who checked us in was really great and helpful.
1.5 / 5.0
A staff member had clearly used the bathroom of our room before we checked in, as the bathroom light was on, the room stunk of feces and the toilet had feces in it. I do not blame the housekeeping staff, as it was probably a maintenance person, but since the bathrooms had no fan, our first night in the room was stink. The person who checked us in was really great and helpful.
0.5 / 5.0
Place was not the cleanest ….
0.5 / 5.0
Place was not the cleanest ….
2.0 / 5.0
It was a good stay. Staff was great. Hotel is just a little dated
2.0 / 5.0
It was a good stay. Staff was great. Hotel is just a little dated
2.0 / 5.0
Loud music being played in back parking lot
5.0 / 5.0
Great experience
2.5 / 5.0
The bathroom is older but was clean. The linens were clean. The shower was nice and hot. The staff was very friendly.
2.5 / 5.0
The bathroom is older but was clean. The linens were clean. The shower was nice and hot. The staff was very friendly.
2.0 / 5.0
The room was bad. The bathroom was dingy and minimally clean and it was gross not having the sink in the bathroom with the toilet. The beds were uncomfortable and the sheets stuff and scratchy. The dresser had broken and missing drawers and the refrigerator was dented and in terrible condition. We will not be staying here again.
2.5 / 5.0
We stayed one night, and it was convenient for our purposes. Every one we came in contact with was very friendly.
2.5 / 5.0
We stayed one night, and it was convenient for our purposes. Every one we came in contact with was very friendly.
4.0 / 5.0
Good breakfast
4.0 / 5.0
Good breakfast
5.0 / 5.0
Great value for the price. The complimentary breakfast was better than most
5.0 / 5.0
Great value for the price. The complimentary breakfast was better than most
5.0 / 5.0
Close to Bay State Medical Center for early morning medical procedures. Great ease of access routes to the hospital. Also to MGM casino, Costco's etc.
3.0 / 5.0
The place could use a bit of sprucing up. The staff staff was great. Overpriced for what you get.
3.0 / 5.0
The place could use a bit of sprucing up. The staff staff was great. Overpriced for what you get.
3.0 / 5.0
Dont stay more than one day
3.0 / 5.0
Location was convenient
3.0 / 5.0
Dont stay more than one day
3.0 / 5.0
Location was convenient
1.5 / 5.0
Musty smell in room was less than ideal. Rommwas otherwise ok. Breakfast was fair, not great not terrible. Not up to a normal Best Western experience
1.5 / 5.0
Musty smell in room was less than ideal. Rommwas otherwise ok. Breakfast was fair, not great not terrible. Not up to a normal Best Western experience
5.0 / 5.0
Good breakfast
5.0 / 5.0
Good breakfast
5.0 / 5.0
Good
4.0 / 5.0
Very good coffee.
5.0 / 5.0
Good
4.0 / 5.0
Very good coffee.
FAQs
How much does this hotel cost compared to others in West Springfield?
The average price for a rental in West Springfield is $166 per night. This rental is $2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Springfield West Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Springfield West Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Springfield West Inn?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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