Best Western Springfield West Inn

Desk, iron/ironing board, free WiFi, bed sheets

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

4.0

Good(1,005 Reviews)

Hotel in West Springfield, MA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, steps from Connecticut River
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of West Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

38.9 mi

Old Sturbridge Village

Available Rooms

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Non Smoking

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Best Western Springfield West Inn

$$$$

4.0

Good(1,005 Reviews)

Hotel in West Springfield, MA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of West Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

38.9 mi

Old Sturbridge Village

Available Rooms

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Non Smoking

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

4.0

Good(1,005 Reviews)

2.0

Nov 2024

The customer service was good, very nice lady

2.0

Nov 2024

Good breakfast, beds were comfortable. The employees that we spoke to were all very nice and at check in (which was very late) the receptionist was very friendly and informative. However, there was strange odor in the hallways and a very bad odor in the room that was coming from the bathroom. In order to heat the room, we had to keep the fan on most of the time which made the air in the room extremely dry. The "marketplace" had only a few items available and not very tempting.

0.5

Nov 2024

We checked in and went ti get cleaned up for a memorial service and there was hair in the drain & on the wall of the shower. The bathroom floor was sticky.We requested to have it redone and the manager was rude and said she was the only one there and if she could get to it she would. The only thing she did was clean the bathroom floor.When we returned to the room the hairs were still in the shower. Needless to say we did not shower.The vent in the bathroom looked like it had never been cleaned. We will never stay here again.

2.5

Oct 2024

In a word.. PERFECT!!!

1.5

Sep 2024

A staff member had clearly used the bathroom of our room before we checked in, as the bathroom light was on, the room stunk of feces and the toilet had feces in it. I do not blame the housekeeping staff, as it was probably a maintenance person, but since the bathrooms had no fan, our first night in the room was stink. The person who checked us in was really great and helpful.

0.5

Sep 2024

Place was not the cleanest ….

2.0

Sep 2024

It was a good stay. Staff was great. Hotel is just a little dated

2.0

Sep 2024

Loud music being played in back parking lot

5.0

Sep 2024

Great experience

2.5

Sep 2024

The bathroom is older but was clean. The linens were clean. The shower was nice and hot. The staff was very friendly.

2.0

Sep 2024

The room was bad. The bathroom was dingy and minimally clean and it was gross not having the sink in the bathroom with the toilet. The beds were uncomfortable and the sheets stuff and scratchy. The dresser had broken and missing drawers and the refrigerator was dented and in terrible condition. We will not be staying here again.

2.5

Sep 2024

We stayed one night, and it was convenient for our purposes. Every one we came in contact with was very friendly.

4.0

Aug 2024

Good breakfast

5.0

Aug 2024

Great value for the price. The complimentary breakfast was better than most

5.0

Aug 2024

Close to Bay State Medical Center for early morning medical procedures. Great ease of access routes to the hospital. Also to MGM casino, Costco's etc.

3.0

Aug 2024

The place could use a bit of sprucing up. The staff staff was great. Overpriced for what you get.

3.0

Aug 2024

Location was convenient

3.0

Aug 2024

Dont stay more than one day

1.5

Aug 2024

Musty smell in room was less than ideal. Rommwas otherwise ok. Breakfast was fair, not great not terrible. Not up to a normal Best Western experience

5.0

Aug 2024

Good breakfast

4.0

Aug 2024

Very good coffee.

5.0

Aug 2024

Good

4.0

Jul 2024

Very comfortable beds

2.0

Jul 2024

The front desk girl was so rude and unfriendly. Couldn’t offer a hello, welcome or even eye co tact. She was very miserable and uninterested in acknowledging any guest. The outside grounds were disgusting. Litter all around and the pool looked like it hadn’t been open in 2-3 years. Should not advertise having a pool if it’s closed down. That being said. The room was clean and breakfast buffet was good.

2.0

Jul 2024

One and done

4.0

Jul 2024

Hotel was clean and was a "standard" hotel It was a good room for the night AC worked well Breakfast was above average (sausage, eggs, waffles) I would have no problem staying there again

1.5

Jul 2024

Hotel is ok but bathroom toilet did not work and I had to move to another room.

3.0

Jul 2024

The carbon monoxide detector one level had low battery beeping so was reassigned to another floor. The detector on that floor ALSO started beeping for low battery 30 minutes after getting settled. Only solution management could come up with was to remove the detector! Really! You don’t train staff on how to change a battery?

4.0

Jul 2024

Area around property is sketchy

0.5

Jul 2024

I was put in a room that as soon as you walked in, it was obvious room had not been cleaned after the previous guests. I went back downstairs to tell the guy who checked us in and he insisted the computer said it had been cleaned. He went upstairs to check for himself to confirm that I wasn’t lying. When he came back there was no apology for the error. All he said was he will put us in a different room. I understand mistakes happen but owning up and apologizing for mistakes goes a long way.

5.0

Jul 2024

Everything

2.5

Jul 2024

It’s my third time staying at that hotel & I like it and the price it’s affordable.

4.0

Jul 2024

Clean

2.0

Jul 2024

This hotel needs a refresh. Priced too high for hotel so cheap.

3.0

Jul 2024

MIXED: We booked 5 nights stay for a sports tournament. The area is pretty sketchy. Hotels to the left and right are both shuttered. The check-in process at 2am was easy. Sign at the counter says the room will be cleaned on day 3. This did not happen. When I asked for fresh towels (I wasn’t going to reuse for a 4th time) the desk attendant said he would write it down in the cleaning staffs book. When we came back from travel on day 4, room still not cleaned. He was very apologetic. The walls are paper thin, woke up to a couple fighting around 5am, rap music being played extremely loudly around 6:30. Standout employees include the night staffer who gave us the towels and answered my 16 year olds silly questions and the breakfast room attendant. He made sure everything was full and if you needed anything he would get it. Breakfast was the usual BW style, eggs, sausage, cereal, etc. Overall, property is in need of a refresher but the staff is really nice.

3.0

Jun 2024

No green area. Was around a few sketchy hotels.

0.5

Jun 2024

Reserved and paid for the room got almost there the front deck called said they made a mistake and do not come we don’t have a room for you , it happy with hotels site at all!!!!

4.0

Jun 2024

Sketchy on the outside but inside clean and taken care of

5.0

Jun 2024

Rooms were clean and breakfast was ok.

5.0

Jun 2024

Large pool no longer in service

FAQs

How much does this hotel cost compared to others in West Springfield?

The average price for a rental in West Springfield is $166 per night. This rental is $2 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Springfield West Inn. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Springfield West Inn pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Springfield West Inn?

We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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2 full beds

Pool · Pets allowed · Kitchen or Kitchenette

Hotel in West Springfield, for $148 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

$$$$

Best Western Springfield West Inn

Hotel in West Springfield, MA

Reasons to book

About this hotel

Amenities

Map of West Springfield, MA

Nearby attractions

Available Rooms

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking

Best Western Springfield West Inn

Hotel in West Springfield, MA

Reasons to book

About this hotel

Amenities

Map of West Springfield, MA

Nearby attractions

Available Rooms

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking

Reviews

FAQs

How much does this hotel cost compared to others in West Springfield?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Springfield West Inn pet friendly?

What amenities are available at Best Western Springfield West Inn?

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