Playacar Palace All Inclusive

Outdoor pool, pool umbrellas, sun loungers

Superior Walk Out Suite Ocean Front - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed | Room amenity

Superior Governor Suite Ocean View - King Size Bed | View from room

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | View from room

8.8

Excellent(933 Reviews)

All inclusive resort in Playa del Carmen

1 king bed

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this all inclusive resort

Luxury property on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Playacar Palace All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Playacar Palace All Inclusive offers 201 accommodations with iPod docking stations and free minibar items. Beds feature premium bedding. 21-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

1 King • 525 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Deluxe Partial Ocean View - Kids & Teens Free

2 Double • 527 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Deluxe Ocean View - Kids & Teens Free

2 Double • 527 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Governor Suite Ocean View - King Size Bed

1 King • 525 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Walk Out Suite Ocean Front - Kids & Teens Free

1 King • 527 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Playacar Palace All Inclusive

$$$$

8.8

Excellent(933 Reviews)

All inclusive resort in Playa del Carmen

1 king bed

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this all inclusive resort

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

1 King • 525 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Deluxe Partial Ocean View - Kids & Teens Free

2 Double • 527 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Deluxe Ocean View - Kids & Teens Free

2 Double • 527 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Governor Suite Ocean View - King Size Bed

1 King • 525 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Walk Out Suite Ocean Front - Kids & Teens Free

1 King • 527 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

8.8

Excellent(933 Reviews)

4.0

Dec 2024

We had a great experience overall. Very courteous and attentive staff across the board. Jacuzzi in the room when in use leaked water on the floor Shower drain positioning on the floor doesn't seem to gather the water...leaves a puddle of water on the floor in which you end up standing. Some room for improvement, but great overall.

5.0

Dec 2024

Hotel is not new. It is however clean, beautiful, well located, has amazing food and the best customer service we have ever had!

10.0

Sep 2024

The hotel was excellent, good food, nice pool the staff were amazing, the room was very comfortable, amazing views so my family and I were very happy, we enjoyed our vacations.

10.0

Sep 2024

We really enjoyed the time at the hotel. The staff was amazing, everything in general was great, nice pool, good restaurants, nice and friendly environment, David and Mary were very attentive, just naming a few but all the staff made sure we were comfortable and happy so thank you for that!!

6.0

Aug 2024

Pros: Madre Mia Staff and Entertainment: Rodrigo and the chef made my husband's birthday special with excellent food and great service. Delicious Food: Most of the meals were delicious. Beautiful Beach: The stunning beach was right outside our room. Convenient Location: We enjoyed walking into town, though it was a bit dirty except for the high-end store section. Cons: Unprofessional Staff: Some staff members, like the buffet host and tours manager, were rude and unprofessional. The tours manager even threw a pamphlet at my husband when we mentioned being tired. Room Issues: We were promised a king-size bed but ended up with two full beds pushed together, and the beds smelled damp. The staff tried to upsell us on future bookings instead of resolving the issue. Lengthy Check-In: Check-in took over an hour, which was frustrating after a 14-hour trip. Unhelpful Front Desk: The front desk staff was standoffish when we asked not to wait three hours for the bed we were promised. Restaurant Manager's Behavior: The Italian restaurant manager made us uncomfortable by shaming us for taking leftovers, which discouraged us from returning.

10.0

Aug 2024

The room was very nice, cleaned eveyday, and the mini bar was stocked daily as well. We got a walk out suite, and I would definitely get that again if i stay there again. The whole staff there was amazing and super friendly. MadreMia was delicious. We felt safe the whole time we were there, even when we walked over to 5th Ave, which is literally right around the corner. Overall its a good hotel

10.0

Aug 2024

We loved our stay there. Staff was super nice !

8.0

Aug 2024

Staff and service are good. The beach is small and there are some random people around, it is not private beach.

10.0

Aug 2024

Playacar Palace was excellent! Staff was extremely helpful and the entertainment staff was fantastic. There was always something to do. The food was very good as well!

10.0

Aug 2024

Really good

8.0

Aug 2024

everything was great, however the salespeople at the hotel were really annoying by pushing to buy the packages for upcoming vacaiton

10.0

Aug 2024

We enjoyed our short trip. Hotel is small but nice. Food was good. Only complaint is there’s not food at the buffet for younger kids such as fries/chicken fingers etc. but the restaurants were good. Dress code for dinners isn’t crazy strict just look presentable. Shopping areas within walking distance which was nice. We would come back.

8.0

Aug 2024

Loved the cleanliness and close proximity to shops and the ferry to Cozumel. The only draw back was that there's is only one pool and it wasn't even very deep. I'm only 5'2"and the water came up to my waist. Other than that everything else was great!

10.0

Aug 2024

My family of 4 stood here for a week. The staff was amazing. We took beautiful family pictures. The nightly shows were surprisingly very good! The hotel is situated near 5th Avenue where you can enjoy shopping. We were ridiculously close to the ferry. The playroom for kids was GREAT. My children preferred to be there most days. The experience at the spa was great. The buffet food, room service, and the specialty restaurants were also very good. Would recommend 10/10.

10.0

Jul 2024

Staff was amazing, everyone was friendly and profesional (David, Jaime, Mariela, silvia, Dafne, Edith, silvia and Marko made our stay very pleasant. Hotel was clean and food was delicious. We booked our tours from the hotel and we received excellent service. If we come back we will definitely choose palace resorts!!!!!

6.0

Jul 2024

Located in an area that had a lot to walk to. Many restaurants and shops nearby and there is a mall next door. Compared to other resorts I stayed at I felt the safety was a little less than expected. At no time did I feel unsafe. But other resorts have long entry ways with security where this did not and anyone could walk onto the property and hotel. The hotel is a bit rundown. It needs a refresh which it seems to be doing. The food is good with one restaurant being closed for remodeling.

10.0

Jul 2024

the workers were some of the nicest people i have ever met and the resort was very clean. 10/10 experience

8.0

Jul 2024

Place was outdated. Buffet and dinner reservations ok. The location was perfect. Walkable to downtown Playa Del Carmen and the ferry to Cozumel. The ocean was warm and swimmable. The pools were refreshing and the ongoing customer service was great! Be aware of any unnecessary charges. It was a good time.

8.0

Jul 2024

Friendly staff. Limited transportation at the lobby

10.0

Jul 2024

Spring break was great here. Loved the staff run entertainment/ games/ pool yoga...etc. convenient food. Walkable to the strip

8.0

Jul 2024

Food is just not up to par. Staff is very friendly but food is barely eatable.

6.0

Jun 2024

The property is outdated and needs a lot of freshening up. The pictures they share on their website and on Expedia are not what this resort looks like. The entire property had the smell of mildew and there were defusers throughout the property to mask the smell including in our room. There were bandaids covering the face of all of the sprinklers in our room. I’m not sure what for but looked like they had been there for a while. Our ocean view room should have been called a partial ocean view room considering it was facing the pool not the ocean. We were also supposed to have two queen beds that were actually double beds and both had a crease down the middle that my wife and I would roll into. Our AC unit sounded like a plane taking off when the room was quiet and ran nonstop to keep the room at 68. The Restaurants for the most part were good. There were three decent restaurants and a very good buffet. Only problem was most if not all of the good things on the menu, a good steak, lobster tail, special requests you pay extra for them even though it was an all inclusive package that you paid good money for already. We had an additional $1200 bill because of this. “Most” of the servers and restaurant staff were courteous and very helpful. However, one of the hostesses and the Manager at Trattoria were very rude and judgmental. We truly felt singled out considering other people in the restaurant were wearing the same things or worse. It was a bad way to finish our week.

10.0

Jun 2024

We had a wonderful time. The staff was excellent (entertainment staff, lobby bar staff).

2.0

Jun 2024

if you book through expedia ,they treat bad, no transportation, limited food options, limited pool access

10.0

Jun 2024

The staff is what made this property more than wonderful! Every single staff member was so kind & attentive. Loved each one. Also so clean our room the whole hotel. Food was great. Definitely recommend

8.0

May 2024

Overall good value for the money, but the management gave up on the beach upkeep. Seaweed is a known problem in Mexico but in most places hotel at least tries to clean it up. We were hoping to spend some time on the beach but were quite disappointed. Also, Palace Elite is VERY pushy in offering their membership, which completely smashed our desire to come back to any Palace hotels.

10.0

May 2024

We had a great time with our kiddos and loved the playroom option! So handy!!!

10.0

May 2024

Need better nightly entertainment

10.0

May 2024

Excellent hotel, with top notch service, I canèt enough good things about the personnel, making your stay comfortable and worryfree!

10.0

May 2024

Awesome property !!!

10.0

Apr 2024

Really nice staff

2.0

Apr 2024

There is not enough space to express myself

8.0

Apr 2024

Good clean small resort that has good food and is easily walkable

10.0

Apr 2024

Great staff and convinient place for shopping and ferry ride to Cozumel

2.0

Apr 2024

Not as advertised…. 7 restaurants and only 2 are open. Wait… there is more if you didn’t book days in advance its room service. Checking out hours after checking in.

10.0

Apr 2024

The resort is right next to the action downtown and next to the Ferry. We loved to sit by the pool and beach all day and the night life in town was great to experience as well. The staff was the most accommodating staff that we have had in our travels. The cost of the resort is very reasonable for what it includes. We tried the Hibachi Grill and the Italian Restaurant. Both were very good! The kids loved ordering room service and it was to the room within the half hour every time. Eric was a great tour guide on the bikes and showed up some renewable architecture as well as the Ruins around the property. He also kicked our behinds in the pool with Zumba. I can't recommend this resort enough for a reasonably priced all-inclusive place to take the family.

10.0

Apr 2024

Very nice

3.0

Apr 2024

The hotel is nice, clean and the service is amazing. The staff is friendly and professional. We were treated amazing from the moment we arrived until the very last interaction. The hotel definitely needs some updating and the food was okay. I wish there was more variety. The Mexico show is 5 ⭐️

10.0

Apr 2024

The service, food, rooms, pool all excellent. The time share thing totally turns me off.

10.0

Apr 2024

Is so good

FAQs

How much does this all inclusive resort cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $206 per night. This rental is $693 above the average.

Is parking included with this all inclusive resort?

Yes, parking is listed as an amenity at Playacar Palace All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this all inclusive resort?

Yes, a swimming pool is available for use at Playacar Palace All Inclusive. Enjoy the water!

Is Playacar Palace All Inclusive pet friendly?

Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Playacar Palace All Inclusive?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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4 guests · 2 bedrooms · 2 baths

Pool · Family friendly · Wheelchair accessible

Indulge in a peaceful retreat at The Orange Conch, our elegant Apartment in Playa del Carmen. Enjoy amenities including Family friendly, Pool and Wheelchair accessible, and more.

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Playacar Palace All Inclusive

All inclusive resort in Playa del Carmen

Reasons to book

About this all inclusive resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Superior Deluxe Partial Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Governor Suite Ocean View - King Size Bed

Superior Walk Out Suite Ocean Front - Kids & Teens Free

Playacar Palace All Inclusive

All inclusive resort in Playa del Carmen

Reasons to book

About this all inclusive resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Superior Deluxe Partial Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Governor Suite Ocean View - King Size Bed

Superior Walk Out Suite Ocean Front - Kids & Teens Free

Reviews

FAQs

How much does this all inclusive resort cost compared to others in Playa del Carmen?

Is parking included with this all inclusive resort?

Is there a pool at this all inclusive resort?

Is Playacar Palace All Inclusive pet friendly?

What amenities are available at Playacar Palace All Inclusive?

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