Leonardo Royal Hotel Berlin Alexanderplatz
Hotel in Berlin
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
This 4-star Superior hotel features a top-floor sauna and fitness area, and air-conditioned rooms with free WiFi. It stands in Berlin's Mitte district, a 15-minute walk from Alexanderplatz.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Berlin
Available Rooms
2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double or 2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
3.0
Debit d'eau dans la douche
Chambre trop petit. Salle de bain mal concu. Seche cheaveau mauvais qulite. Pas de the/infusions a boire dans la chambre que du cafe. Il fallait demandeé 2 fois à la reception avant que le barman a intervenu aec des tisanes.
Petit dejeuner dans un long salle mal eclairé avec trop de monde et des files interminable. Tres mauvais qualité de nouriture . Pas de toaster. Pas des oeufs sauf un espece des oeufs brouillés. Cafe tres amere. Personnel pas de tout aimable sauf le porter et le barman.
8.0
Es gab alles, was man braucht.
Ich habe erst nach dem Checkin erfahren, dass die Sauna nicht kostenfrei ist. Der Preiß von 5€ pro Tag war absolut okay, aber ich hätte es gerne vorher gewusst.
Die veganen Angebote auf dem Frühstücksbuffet sahen leider nicht so ansprechend aus, weil sie schon zu lange dort lagen und nicht gekühlt waren.
9.0
Een erg groot hotel zoals we tijdens het uitgebreide ontbijt konden vaststellen maar dat was op andere momenten allerminst te merken. Het personeel was fantastisch, behulpzaam en erg voorkomend. Het gratis opladen van ons EV in de parking werd eveneens erg geapprecieerd. Kortom zeker te overwegen als de prijs ok is. Het TV scherm was enorm groot en het aanbod en de mogelijkheden ook hier weer erg uitgebreid.
de kamer was een beetje kleintjes en mijn partner en ik konden niet tegelijk elk in een andere richting dvoorbij het bed stappen, maar dat was maar een kleine tegenvaller.
10.0
The customer service, the bar, the bedroom and the location. Everything about the hotel was outstanding.
10.0
The workout room. Overall hotel was very nice and the price was great!
The sauna was not working which was very disappointing as it was one of the reasons we booked the hotel. Thus the reason for the downgrade on facilities rating.
8.0
Location
8.0
Super fint og rart sted
10.0
Przemiła obsługa
Wszystko super
8.0
Fantastische bedden!! Zeer rustige locatie en openbaar vervoer op de hoek.
Personeel bij inchecken was niet echt vriendelijk. Weinig enthousiasme en zeer zacht praten.
6.0
Struttura abbastanza nuova a pochi minuti da AlexanderPlatz
Non funzionava l’aria calda in camera e entrando in stanza si sentiva un cattivo odore
10.0
Super. In einem Leonardo Hotel wurde ich noch nie enttäuscht.
Hotelpreise in Berlin kennen nur eine Richtung, nach oben. :-(
8.0
Breakfasts and nice helpful staff
Walking to downtown is a bit long and on big busy streets
9.0
Rich Breakfast - possibility to charge my electric car for free
The carper in the long corridor to reach the rooms are a bit old, they can be changed
1.0
Communication and customer service is greatly bad.
Resolving issues and helping clients I’d rate as ZERO
10.0
Decoration, Clean environment, large and well decorated rooms, friendly staff
I was absolutely satisfied about everything
8.0
Cleanning,staff,location and much more..
It was little pricey this year.
3.0
The location was very good and the staff were helpful. The room was spacious and clean.
However, all of the above were shadowed by the the fact that the air condition was not working for my room for the duration of my stay. This fact, coupled with the heatwave that struck Berlin during my stay made my room almost unbearable to be in due to the high temperature and humidity. Generally I was extremely disappointed about this and when I probed the staff they said that this was something that it was a hotel-wide problem.... Unfortunate, as otherwise it'd a great stay.
4.0
Unprofessional treatment of customers and lack of problem-solving skills of staff.
Stayed at the Leonard Hotel for a week at the beginning of May, and things were going well at first. When I checked in my companion and I found a plastic wrapper on the ceiling of the fire detector, but at the time we didn't pay much attention to it as we were tired from the road and there was no thought that it could be something abnormal as the room should have been prepared for our arrival.
The next morning I put my two mobile phones on the table by the bed, unaware that the table was broken. As a result, I accidentally put my foot on the table, the glass surface of the table, which was not fixed (simply put, broken) began to turn over and fall to the floor, hitting my foot, but the main impact was on the mobile phone, on which the glass top fell with the edge. The phone was of course destroyed.
After a couple of minutes of stress, I decided to contact reception because the situation was strange to say the least, there was a broken object in the room at the time of check-in, which in theory could have caused damage if the table top had fallen on my leg with the same force as it did on the phone. I subsequently regretted my decision.
Not only that at first I was almost presented with a check to repair the table, but I was also accused of having put a film on the fire alarm, which incidentally turned out to be a shower cap (!) Would I have gone to the reception if I had put this cap on the fire alarm without taking it off? In the end, the situation looked like an attempt to jump the situation with a broken table in the room, in the end, adding up the cap and a table can come to the conclusion that not only the rooms are not particularly prepared for the arrival of guests, and staff twists the fact in their favour.
In addition to this situation, I can add that there were stains on "fresh" towels, but it made no difference, as it became clear what a 4-star hotel this is.
7.0
Room was clean and room service good.
Reception staff unwelcoming, no drinking water in the room, not great value for money.
9.0
Location
Breakfast price
8.0
Location was very good, close to Alexanderplatz train station by tram and a quite neighbourghood. I liked the bar design and the restaurant menu.
If you dont have breakfast included, note that coffee from the bar is served only after 10.30. The hotel has a sauna, but you would need to collect the bathrobe and slippers down at the recepsion.
8.0
Size of room is good.
Quilt is too thin and too small.
7.0
Ultimately, the hotel was fine. Good location in the centre of Berlin, good room size, was nice that the room had a smart TV.
Hotel were good in accommodating me for a an early check-in (10am).
Staff were accommodating - no complaints here
Was surprised to have been charged 8 EUR at the hotel bar for a 1.5ml bottle of water. I understand a mark-up but that seemed excessive.
Also one of the towels we got at the beginning was stained.
Though I didn’t like that I had to pay for a late check out (3pm) it was only 25 EUR which made a lot of sense for me given my flight time
FAQs
How much does this hotel cost compared to others in Berlin?
The average price for a rental in Berlin is $127 per night. This rental is $10 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Leonardo Royal Hotel Berlin Alexanderplatz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Leonardo Royal Hotel Berlin Alexanderplatz pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Leonardo Royal Hotel Berlin Alexanderplatz?
We found 14 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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