Emerald Hotel & Suites Calgary Airport
Hotel in Calgary
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
In a prime location in the Northeast Calgary district of Calgary, Emerald Hotel & Suites Calgary Airport is situated 9.1 km from Calgary Tower, 9.4 km from Calgary Zoo Botanical Garden & Prehistoric Park and 9.4 km from Calgary Stampede.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Calgary
Available Rooms
Superior King Room - Disability Access/Roll-in Shower - Non Smoking
1 King • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium King Room - Non Smoking
1 King • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Double Room with Two Double Beds - Non Smoking
2 Double • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Suite
1 Sofa • 1 King • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Family Suite
1 Sofa • 495 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.5 / 5.0
Good location and value for money
Carpet was dirty
3.0 / 5.0
quiet
no breakfast, no working vendor machines
0.5 / 5.0
Nothing I can think of.
The smell of our room the lack of customer service to resolve an issue with both Emerald hotel and Booking.com. So I was out $246 cause of a a glitch where it double booked and no one would help.
0.5 / 5.0
Absolutely nothing
The room was so dirty and filthy. They provide 1 towel, like really? The floor looked like it hadn’t been mopped in months. Whoever does the cleaning there must be using the same cloth for all the rooms. The room stunk like smoke and dirty shoes. I ended up leaving within minutes, there was no way in hell I would even sleep in that bed! Shame on you owners!
2.0 / 5.0
Proximity to the location I was visiting
The door kick plate was broken amd the room wasn't the cleanest there was broken finger nails at the entrance people sleeping on the chairs in the lobby rat traps visible etc.
0.5 / 5.0
Put me on the 5th floor. No elevators. Staff all pretty rude. Vagrant type people wandering around property
0.5 / 5.0
The outlet worked for me to charge my phone.
After reading reviews I figured 'its cheap and I'm only there to sleep for 5 hours, it can't be as bad as people say'. Well it is. The entire building smells like someone died. Half the lights in my room didn't work. The bed and pillows were stained, I slept on the floor because it was more comfortable than the bed. I did not feel safe in the stairwell or my room, you can hear EVERYTHING in the entire building. I didn't think you.could overpay for a $50 hotel room but seriously, I've stayed in nicer second world country hostels. Sleep in your car if you wanna save money, it'd be better than this place.
0.5 / 5.0
The location and view was good. Supervisor was good.
The customer service was really bad. Got a used underwear from the room, even after complaining they didn’t take any action.
3.5 / 5.0
Very nice room and lots of room the only thing was there where no glass or Wash clothes
???
0.5 / 5.0
The only thing good about this property was the guy at the front desk was very good to deal with.
Open walking into the hotel, it was okay. The front desk attendant was a nice guy. Greeted us with a smile. We checked in, we were given our cards to our room. We went up to the third floor to our room. As soon as the elevator opened the whole floor just stunk of weed. We got to our room and they keys wouldn’t work. So we had to go back down to the bobby. We mentioned that the smell of weed was overpowering for a non smoking floor. He apologized and gave us an “upgrade”. So we went to the second floor to our new room. The second we walked in, the room was freezing cold. Being the middle of January, we were shocked to see the windows were left open. So it took some time for the room to warm up. The room was very poorly lit. After driving all day to Calgary I wanted a shower. There was almost no water pressure. After looking around the room, it was quite apparent the rooms do not get cleaned properly if at all. I’m not joking there was cum stains on everything in the room. (Pictures will be attached). I usually sleep in just my underwear, however I slept fully clothed on top of the blankets. I would have normally just immediately checked out and went somewhere else, but it was about midnight checking in and didn’t want the hassle of finding another hotel at midnight. In the morning, we checked out, went to the lobby and the same person was working. I told him about the situation and he apologized saying sometimes they leave the window open “for the smell”. All pictures are from the room and it’s only letting me post four. I have many more.
4.0 / 5.0
Didn't found toilet papers in bathroom. Rest was good.
0.5 / 5.0
Nothing
Bed was old and hard
Pictures that are on site are nothing what rooms n hotel even look like
0.5 / 5.0
Dirty....
0.5 / 5.0
Staff was good but i didn’t like staying their.
rooms were not clean and washroom bathtub was broken. they gave me dirty room first and then i tried calling they didn’t pick and i came back at reception with my stuff back.
2.0 / 5.0
Location was great. Didn’t have to spend a lot of time in the car. Staff was friendly and helpful.
It felt like I was walking into an abandoned building that someone was in the process of restoring. Nothing seemed finished, or not dirty and rundown. And the half naked woman I walked out into the hallway one morning to find (quietly) randomly trying door handles was a bit weird.
0.5 / 5.0
Not safe area my car got broke in overnight, not any help from hotel staff , i’ve been called to ask fir footage , never picked up the calls, it’s bed experience ever😖
Not safe area my car got broke in overnight, not any help from hotel staff , i’ve been called to ask fir footage , never picked up the calls, it’s bed experience ever😖
2.0 / 5.0
Clean room, quite close to airport
No one mentioned at check in that your breakfast ( which is a grab&go) was until 9am. We got "upgraded" to a double double bed instead of a king premium room which meant that me and my partner had to sleep separately as we couldn't fit into one. Staff was ok. All in all we were expecting a bit more from a hotel
4.0 / 5.0
Cleanliness, staff were very good. I stayed here several times when it was a Travelodge. The new renovations are excellent. They have improved the site phenomenally. I will definitely book this in the future, as long as the rates stay reasonable.
Can't think of anything negative except perhaps a breakfast would be nice.
0.5 / 5.0
Nothing
Staff is very lazy and don’t answer the phone the hotel is very oldish and it’s not worth your money everything seems like short of materials
0.5 / 5.0
Location is near centre of Calgary
Customer care number they provided was never answered even after 10 calls . Building is very old and zero cleanliness. Room was stinking . Windows and walls were dirty. Carpet in main aisle was stinky. Spend 50 bucks more and stay at some other better place.
5.0 / 5.0
Everything was fantastic! Clean and friendly service. Absolutely fantastic!
Nothing. Everything was fantastic.
1.5 / 5.0
Run down property
0.5 / 5.0
Breakfast??? Yeah right! Said they had breakfast but ended up being an egg and sausage sandwich offer, which we decided against.
The place was dirty, dated, and no way met a reasonable standard, but priced very high. Nothing like the website showed. Very disappointed.
1.0 / 5.0
Nothing
The whole room wasn’t clean especially the bed sheets, pillow case and…the worst, the comforter was stained with blood and others!!!!
Breakfast was the worst as well. Food was cold, dry and soiled!
We wanted to talk to a staff member over the phone but the phone wasn’t working. Room service wasn’t good.
Front desk wasn’t polite and accommodating.
The furnitures in the lobby looks like they have been pulled out from the dumpster!
0.5 / 5.0
Nothing really
Dirty & smelly place. Lots of things broken. Too expensive for what it is.
The room smells bad
2.0 / 5.0
location is close to a lot of stores.
Unclean rooms. Had to switch rooms twice because the first room we were put on reeked of cigarettes and the AC wasn’t functional. In the 2nd room we switched into.. the lock wasn’t working so we could lock the room, there was a brown stain on the bed sheet, the shower curtain was stained, there wasn’t even a trash can in the bathroom. The pictures of the hotel looked like a fantasy version of the actual hotel, they’re “under construction”. The staff was rude and when we went down to the lobby to try to get our room changed, the two receptionists were on the phone with a friend and just laughing while my friend and i were trying to talk to them, we ended up checking out 2 hours after checking in because we were so dissatisfied and felt unsafe within the time we were in the property.
1.5 / 5.0
Coffee machine pillows
Duh
1.5 / 5.0
the location
lock on door did not work and door could be pushed opened if not latched when closing. when to front desk , associate told us it would be noted and it was “fine because they have cameras”. was never fixed. room was dirty. no towels in room and refused them at front desk when asked because “housekeeping went home”.
2.0 / 5.0
crazy people staying kinda ghetto place
dirty, worker at the front weren’t helpful..
4.0 / 5.0
price and location
noice from outside
4.5 / 5.0
location and convenience to everything needed in one location
pillows were uncomfortable
0.5 / 5.0
Dirty facility
FAQs
How much does this hotel cost compared to others in Calgary?
The average price for a rental in Calgary is $176 per night. This rental is $92 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Emerald Hotel & Suites Calgary Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Emerald Hotel & Suites Calgary Airport. Enjoy the water!
Is Emerald Hotel & Suites Calgary Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Emerald Hotel & Suites Calgary Airport?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.