Comfort Suites Airport

3.5 / 5.0

Average(395 Ratings)

Hotel in Boise, ID

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated within 4.3 km of ExtraMile Arena and 4 km of Morrison Center for the Performing Arts, Comfort Suites Airport features rooms in Boise. With free WiFi, this 3-star hotel offers free shuttle service and a 24-hour front desk.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Boise, ID

Nearby attractions

Kathryn Albertson Park

4.4 mi

Freak Alley Gallery

4.6 mi

Available Rooms

1 King • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 333 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

2 Queen • 333 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Comfort Suites Airport

$$$$

3.5 / 5.0

Average(395 Ratings)

Hotel in Boise, ID

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Boise, ID

Nearby attractions

Kathryn Albertson Park

4.4 mi

Freak Alley Gallery

4.6 mi

Available Rooms

1 King • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 333 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

2 Queen • 333 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.5 / 5.0

Average(395 Ratings)

100% verified reviews

0.5 / 5.0

Aug 2024

Assigned room unacceptable. Was charged xtra $30 to change room.

Breakfast ok. Tables not cleansed between patrons when staff seemed available.

Customer service severely lacking.

5.0 / 5.0

Jun 2024

Our room was very clean and the price was reasonable.

The room was clean! That’s what’s most important to our family and the price was reasonable. We liked having the couch in the room as well. There were plenty of power outlets which was very helpful.

2.5 / 5.0

Jun 2024

tolerable

Staff were friendly and tried to be helpful, if a bit bumbling, and seemed overworked.

When I called from the airport to arrange a shuttle, I was put on hold for more than 5 minutes, and then the staffer forgot to call the shuttle. I had to call back and ask if they were coming,a nd then she called them. Something similar happened in the morning, although probably not the hotel's fault. I had arranged a 5:22 shuttle and it did not come. I went back in, a bit panicked that I would miss my flight, and the desk clerk called the shuttle and they said they would be there in 5 minutes. When they came, the driver said he had forgotten to pick me up. My room had a dirty and stained couch, very unappealing, and something sticky on the carpet right next to the bed. The air conditioner was extremely noisy and there was no central way to control it and no way to turn it down so it would make less noise, without sweltering in stale air. The shower had a VERY slippery floor, I nearly went flying as soon as I stepped in. And there was no anti-slip mat. I had expected to get dinner at the airport after I returned my rental car before taking the shuttle to the hotel, but the airport restaurant was inexplicably closed. I got to the hotel and there were no options for food. I had expected some sort of restaurant or cafe in the hotel, where one could get a simple meal. The only option was microwave ramen noodles. The rooms are fitted out with a microwave and a large fridge. One would think if you go to the expense of putting these in every room you would put some mini-bar options, some alcohol and/or snacks that guests could use and pay for. I went without dinner because the only option was to do DoorDash and that would be too time-consuming.

5.0 / 5.0

Jun 2024

Very clean, friendly staff, and great accommodations

Everything was great! My daughter loved the pool and I enjoyed the spa! Rooms had everything you could ask for and the service was wonderful!

There were a couple times where I would go down into the lobby for questions but no one was at the counter and even after ringing the bell no one came

1.0 / 5.0

May 2024

Stay ruined by very rude general manager

I have stayed previously at this hotel and given much better ratings. This Hotel is clean and rooms are spacious with good amenities. Breakfast is acceptable with multiple options, juice, and strong coffee.

The stay was ruined when I was belittled in the lobby by the general manager Gina, in front of another hotel employee and possibly other hotel guests. Her voice, tone, and gestures were very confrontational and condescending. I cannot recall ever being treated so poorly by a hotel's staff. Usually, hotels' staff go out of their way to make guests feel welcome. Good customer service is typically a corporate priority. Gina would not let me explain about the honest mistake I had made while making the reservation, and which I had tried to remedy earlier and immediately with Booking,com. She then stated she was paid to uphold the policies of her employer and would not help me in any way. (I will continue to pursue this matter with Booking.com and the hotel owners, if possible.) I will not be returning to this hotel as I was made to feel unwelcome, and the hotel obviously does not want my business.

1.0 / 5.0

May 2024

Not good at all. Will not stay there again.

The carpet looked as though teenagers just had a rave. There was moldy paint peeling of thr wall in the shower. There was dust on all the furnishings. The matress was straight out of the 70's, springs hurt.

Everything! The best thing about the stay was the receptionist. She was spot on ! Very helpful young lady.

3.0 / 5.0

May 2024

It's okay but thought it would have been better

It was okay but the waffle station was awful. It was a mess and people were waiting for people to make 2-3 waffles each

When I used the bathroom once, it flushed.After that it would not flush again. Water had been shut off. The TV also did not work correctly. Stations did not match guide and could not access local stations.

5.0 / 5.0

Mar 2024

Absolutely amazing location and service

The staff was absolutely amazing

1.5 / 5.0

Sep 2023

Short

Location was great!

Sofa and carpet were very dirty!

3.5 / 5.0

Sep 2023

Good

good value for money hotel ideal for families with the indoor pool

the staff weren't very customer friendly in general

1.5 / 5.0

Aug 2023

I wouldn’t go back there nor would I recommend it

Not much

Cleaning service was once every third day — garbage cans not emptied, no clean towels or linens service, no vacuuming of the room, desk staff unfriendly

2.5 / 5.0

Jul 2023

Meh

Decent location. Bed was good. Room clean. Breakfast Ok.

Tons of deferred maintenance. Place could be 6 to 7/10 with painting touch up, tile replacement, elevator service, working ice machine, carpet cleaning, etc. Not worth the price and below average for a Choice Hotels property.

2.5 / 5.0

Jul 2023

Simple and right off the freeway..

Mmmm, not too sure, maybe breakfast and coffee in the room. Behind it was a pasture and some cows which was sort of cool…

was about a 4 mile walk to downtown where we ate. can’t remember too much about this place but think it was just ok.

5.0 / 5.0

Jul 2023

Exceptional

Staff very friendly

Everything was great, no dislikes at all

4.5 / 5.0

Jun 2023

Very good

The location

1.5 / 5.0

May 2023

Disappointing

Nothing. Would not stay or recommend. Disappointed.

Conditions of facility worn and outdated. Help often not at desk at check in. Though bkf choices OK none of the food was warm.

0.5 / 5.0

May 2023

Bad

Nothing..they charged my credit card but said I didn't have a reservation..refused to talk to my credit card comt about a refund ..and left me homeless in another state because there were no rooms available for 100 miles.

see above

3.5 / 5.0

May 2023

always our first choice home away from home to stay at!

as always it’s a great place to stay and we love that it’s like home away from home! staff is EXCEPTIONAL!

our next door neighbors were quite noisy :(

3.0 / 5.0

May 2023

Poor front desk help

The breakfast was great and the gal who made the breakfast was awesome

We were towing a trailer. We were on our way back from Montana to Oregon. It was late and we had my mother inlaw who is in a trailer with us. The time was already almost midnight and the man who checked us in wasn't very nice. Also we asked him if we could park the truck with the trailer on the property. He rudely said that we couldn't because he was still expecting 8 more guests for the night. My husband and I counted 22 empty parking spots. We will not be staying at this location again.

2.5 / 5.0

May 2023

The motel itself seem to be nice and clean in the lobby area and the staff was really nice

The property was nice and clean in the lobby

there was mold on the top of our shower. There was old pop, bottle and junk underneath the bed. The clerk that checked is in overcharged me three times and my son one extra time he did a reversal, but that held up my money for the weekend.

0.5 / 5.0

May 2023

Bad

Nothing Horrible front desk staff, service.

Staff unprofessional

5.0 / 5.0

Apr 2023

Exceptional

We loved the spaciousness, the layout, the comfort, and cleanliness of the room, especially for the price! It was so nice! And the breakfast was wonderful! The nighttime desk staff was so kind and welcoming (I didn't catch his name but I remember that he was in a wheelchair). Very enjoyable experience, we will stay here again next time we're in the area!

4.0 / 5.0

Apr 2023

Very good

Breakfast was great, location was good for us, our room was terrific and we enjoyed having the jacuzzi in our room. The pool and spa were a plus.

Sometimes staff was a bit slow in responding at the front desk and catered more to the sports team than our needs for our group to have our rooms close together, but, I should have requested that before we got there.

4.0 / 5.0

Apr 2023

One hotel was horrible because of above also no handicap rooms

Missed breakfast clean friendly staff beds good

If all third parties like yourselves would communicate what we needed at each hotel not one of them did all hotels we stayed at 4 in all all said the same thing why ask us what we want and need you don’t tell the hotels my handicapped had to sleep on the floor she couldn’t get in bed and the toilet was so low I had to help her on and off I had never seen one so low we will call hotels first so we get what we need

2.0 / 5.0

Apr 2023

Disappointing

The staff is super friendly and very helpful!!

It's an older building that needs updating. Our toilet was like a rocking horse although they did try to fix it. Elevator is scary...people are super nice though

2.5 / 5.0

Apr 2023

Don't try for an early checkin

Great location near the airport

Furniture was showing considerable wear.

0.5 / 5.0

Mar 2023

I did not stay nor would I ever recommend.

I did not stay due to unstated policy of if you live within a certain. umber of miles, you cannot rent a room there. I’m an older business professional looking to crash for the night for an early start at work the next day.

Rude customer service who put me on hold while he attended a phone which came in after I arrived. Shouldn’t the customer who is physically there be taken care of first?

FAQs

How much does this hotel cost compared to others in Boise?

The average price for a rental in Boise is $235 per night. This rental is $129 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Comfort Suites Airport. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Comfort Suites Airport. Enjoy the water!

Is Comfort Suites Airport pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Comfort Suites Airport?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Comfort Suites Airport

Hotel in Boise, ID

Reasons to book

About this hotel

Amenities

Map of Boise, ID

Nearby attractions

Available Rooms

Comfort Suites Airport

Hotel in Boise, ID

Reasons to book

About this hotel

Amenities

Map of Boise, ID

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Boise?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Comfort Suites Airport pet friendly?

What amenities are available at Comfort Suites Airport?

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