Grand Palladium Palace Resort Spa & Casino - All Inclusive
Resort in Punta Cana
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this resort
Featuring over 1 km of beautiful white sand beach, this tropical resort stands along the shore of the Dominican Republic. Guests can enjoy the luxurious full spa or try their luck at the resort's casino.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Punta Cana
Available Rooms
Deluxe Garden View
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Loft Suite Garden View
1 Sofa • 570 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Loft Suite Garden View (2 Adults + 1 Child)
1 Sofa • 570 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite Garden View
2 Double • 516 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior Suite Garden View (2 Adults+1 Child)
2 Double • 516 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
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Ratings and reviews
100% verified reviews
4.0 / 5.0
Praia linda. Comida bem variada
Limpeza e atenção de alguna funcionarios mal treinados
4.5 / 5.0
En todos lados la vista es hermosa.
La limpieza de las piscinas y toallas siempre impecables, la playa lo mismo.
La atención en todas las áreas espectacular.
Excelentes shows.
-Limpieza de habitación
-Demora de trenecito (el de todos, no el VIP)
-La comida del buffet no varia en nada, siempre exacta
4.5 / 5.0
La comida excelente y los restaurantes muy buenos, las zonas de recreación excelentes
Inicialmente la habitación no era la que había solicitado y estaba en la reserva, al día siguiente me la cambiaron
3.5 / 5.0
staff
food
0.5 / 5.0
Ubicación
El aire acondicionado no servía
La neverita de la habitación no enfriaba
El inodoro no flochaba (tuvimos que usar cubeta para bajar las heces fecales)
El servicio técnico nunca llegó
El servicio a la habitación no está incluido
2.5 / 5.0
Das instalações do hotel e da praia.
O chuveiro e frigobar não estava funcionando. Tive que ligar na recepção 3x para ser atendida, demorou mais de 1h para me dar uma resposta. Ao invés de mudarem de quarto, mandaram um técnico para consertar conosco dentro do quarto. Além de constrangedor foi extremamente desagradável pois o rapaz estava de bota, molhou todo o banheiro e deixou todo o piso do quarto sujo. Foi horrível. O frigobar só tem 3 cervejas e 2 águas, eles não repõe, se vc ficar mais de 1 dia, vai morrer de sede. Fui reclamar com a gerente, ela informou que era regra do hotel, ou seja, continuaram sem fazer a reposição. O serviço é péssimo!!! Os funcionários mal humorados, as bebidas da piscina e praia são muito ruins. Não tem cerveja de lata e garrafa, apenas de máquina. A comida e restaurantes são bem razoáveis. Não indico esse resort pra ninguém. Minha experiência foi péssima.
2.0 / 5.0
The people were nice.
Well when we got there they gave us crappy room that wasn’t clean, tv was broken and hair the couch. Then we got switched to another room and there was water all over the floor and I slip and fracture my leg really bad, so I will be going to get X-rays done when I get home.
0.5 / 5.0
I wanted to spend time with family
The place was absurd, there is NO MAINTENANCE in the entire resort, bathtub was a jacuzzi so high you can break your neck and need someone else to help you get in and out since was no shower, electrical outlets broken and dangerous. Rooms were barely clean and had to call the concierge to finally drop some towels. The last two days with NO HOT WATER, no one could take showers, with the ocean water or the pool. Had to ask to send someone to skim the pool because was so filthy.
5.0 / 5.0
It has plenty of things to do, many restaurants, I got an update cause the Grand Palladium was full, it was amazing, great rooms, excellent service and food, oh and the drinks, amazing
1.5 / 5.0
The beaches
This was the worst hotel I ever stayed in. They are only nice when you check in after you are on your own. My room phone was broken during our whole stay of 5 days we only had one tv that worked in our room the power went out the same night for 10 minutes. I contact the management at the lobby they did nothing and told me to download WhatsApp to contact them since my room phone was out. They only answer my WhatsApp one time during our whole stay ,at checkout did not come to our room to help with our luggage had to send my husband to the lobby so someone can pick up our
luggage .80% of the staff had an attitudes like they hated their job but that gives you no reason to treat us poorly one guy call us lazy at the pool because we said we don't want an excursion.They only cater to reward members. You are going to be harassed your whole vacation to join the member club and to buy excursions.Same food every day at the buffet it's very hard here to get a reservation at most restaurants here we got into 2 one was the same food like the buffet El Dorado's food was good but the hostess was rude
5.0 / 5.0
Amazing, I will be back!
4.5 / 5.0
the pools , the diff location for food
the mosquitoes lol
4.0 / 5.0
We loved and appreciated the staff. Caribel (sorry for misspelling her name), checked us in. She was great!!! Saudy helped me prior to our arrival. Our housekeeper was absolutely wonderful and always made sure that we had everything we needed. The El Dorado and Hibachi restaurants were absolutely delicious!
The gnats and mosquitoes were a bit overwhelming. The resort app wasn't as helpful. Our room had several issues (most of the things were fixed). The air-conditioning wasn't as cold as needed, the fridge wasn't cold (that was fixed), one of the sinks drained slowly. The food at Bamboo wasnt very good and it was severely slow. The main thing I didn't like was that I couldn't get in contact with the front desk or maintenance on the room phone. I had to walk down to the lobby everytime we needed assistance.
4.5 / 5.0
Most everything
The staff driving the carts during shows were rude and negatively impacted the stay
5.0 / 5.0
We loved EVERYTHING!!!
we love it ALL!!! I have nothing bad to say about our stay!!!!
1.5 / 5.0
They need to do more to keep flies out. It is hard to enjoy your meal with them flying around the buffet areas.
The hotel needs to do better with the description of the rooms. My husband has a bad hip, climbing up the steps and into a deep tub is a recipe for disaster. I was also traveling with my elderly mother she could not shower due to fear of falling.
4.0 / 5.0
in general very well organised
clean
staff
activities
infrastructure in rooms
some of the restaurants
4.0 / 5.0
all the facilities and services
bathroom needs updating. transport shuttle to town
4.0 / 5.0
it was big alot to do.
the food is bad. the light go off. the bed smells bad
4.0 / 5.0
buffet restaurant and amenities
no dress code for dinner and specialties restaurantes are bad
sometimes smells really bad close to Poseidon restaurant
5.0 / 5.0
The resort is really large and the garden is beautiful. The breakfast, lunch, and dinner were really nice with lots of choices of food and beverages. Also, we loved the bar and coffee shop in the lobby. Animation and entertainment are nice but not intruding at all.
There was a long queue to the buffet for dinner although there were lots of available tables there.
5.0 / 5.0
We liked everything: from the variety of the food to the frindly, wonderful staff. We arrived really late and they made sure we could go to the restaurant we wanted. Rooms were clean and quiet.
I liked everything about our stay.
5.0 / 5.0
close to the ocean, many restaurants to choose from, very clean, friendly staff!
no complaints!
4.0 / 5.0
Very nice resort, with nice gardens to walk and very nice facilities. Plenty of restaurants and activities planned from the People of Palladium for the residents. The beach was safe and the rest of the facilities (swimming pools, bars, public toilets, etc) very clean.
There was no diversity in the buffet restaurants. The quality of the food was decent but could be improved for both the buffet and the a-la-card restaurants
4.0 / 5.0
Huge variety of food
A la carte restaurants where always full
FAQs
How much does this resort cost compared to others in Punta Cana?
The average price for a rental in Punta Cana is $250 per night. This rental is $184 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Grand Palladium Palace Resort Spa & Casino - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Grand Palladium Palace Resort Spa & Casino - All Inclusive. Enjoy the water!
Is Grand Palladium Palace Resort Spa & Casino - All Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Palladium Palace Resort Spa & Casino - All Inclusive?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.