Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive
Resort in Punta Cana
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this resort
This luxury resort provides a full-service spa, 24-hour room service and beach.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Map of Punta Cana
Available Rooms
1 King or 2 Queen • 645 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 645 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 839 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 656 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 753 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Everything was exceptional! It was also so peaceful! Staff was amazing! Our favorite staff member was Jarod at the PM Pub!
There was nothing that I didn’t like!
10.0 / 10.0
I loved that everything was very close and accessible. The staff were exceptionally polite and helpful. I also loved the food.
The beds in the room could have been firmer as well as some of the staff seemed to kind of expect a tip.
10.0 / 10.0
Las instalaciones son muy bonitas, la comida es bastante buena y diversa y el personal es muy atento.
Todo estuvo bien
3.0 / 10.0
we came here for our honeymoon and were very disappointed!!! The property itself is lovely and beautiful. However we struggled multiple times with the service - once with our butler service who, upon check in, told us they would help us make a reservation for the next day at one of the restaurants he recommended. When I checked in with him next day on reservation; no reservation had been made and he told us the restaurants he recommended were closed. We ended up ordering room service which finally came 90 min after ordering a soup and sandwich.
But the real incompetence and inability to help came on the second night when we had a giant crab living in the soffit above our bed. We could see him crawling out and back in and when we called the front desk to send someone, no one came. We waited for over 30 min and finally went to the front desk to change rooms as we couldn’t sleep with the noise of the crab crawling and burying over our heads. For TWO Hours they had us back and forth with no solution from 10:30 till almost 12:30am, until finally I broke down yelling and they gave us another room- which they should’ve done the minute they realized the situation couldn’t be repaired.
9.0 / 10.0
Beautiful property and well maintained
Beach attached to the property is extremely small and not the. eat quality
Did not enjoy any beach time at all.
Cocktails had a LOT of alcohol with no measure on most occasions.
5.0 / 10.0
Staff and entertainment.
Better offering on free drinks. Better variety of breakfast. Not happy with booking.com, check in process should be faster, Italian restaurant and Japanese restaurant had a limited selection of food. No support for assistance with luggage.
9.0 / 10.0
The people is your best asset. Everyone was friendly and helpful.
Dominican night show was too provocative. Almost felt like the dancers wanted to showcase sexuality, not Dominican culture.
10.0 / 10.0
Todo nos gustó! El hotel precioso, la comida espectacular y la atención excelente. El hotel es muy lindo.
10.0 / 10.0
Die Hotelanlage ist wunderschön und das Personal einfach unglaublich freundlich und zuvorkommend.
Super leckeres Essen in den verschiedensten Restaurants bis zum Abwinken.
Wir würden immer wieder kommen!
Nichts!
10.0 / 10.0
Todo
Todo Perfecto
9.0 / 10.0
Big & beautiful
Nothing
9.0 / 10.0
The facility.
The beach was full of sand.
10.0 / 10.0
Clean and Elegant
Beach UN able to use it
5.0 / 10.0
Been here several times and we like the location and the over all experience …service is still great. Our butler, Carlos and maid, Nancy were wonderful
Vibe has certainly has changed…also, rooms were not as prepared as before and just overall energy level was off
4.0 / 10.0
Nice architecture and design
plumbing issues, as I had to call their reception so many times to get the bathroom to work but their staff is amazing, very neat and smart and will attend to your needs. Omar the waiting staff was phenomenal and the manager Emmanuel Mendez was amazing and very helpful.
10.0 / 10.0
Loved the staff and the food was amazing. Everything was so clean and well taken care of.
8.0 / 10.0
Beautiful property, good facilities. Good dining options!
10.0 / 10.0
weather pools food drinks
nothing
4.0 / 10.0
Overall the food in all restaurants was not good especially the Italian!! Horrible food
10.0 / 10.0
Everything was fantastic....we travel a lot and stay at supposedly 5 star resorts all the time, and they are not, but this was definitely a 5star experience....you definitely want Miguel as your butler, he's the best...
10.0 / 10.0
Very clean and good selection of services. resort was amazing if
nothing
8.0 / 10.0
We liked our room and the general atmosphere of the hotel
The check in experience was pretty bad. It took for ever. The person who checked us in, Carlos, was incompetent.
The sea was horrible and I did not swim once. I do not like pools so at the end of the day I could have stayed at home.
The seaweed was an ugly sight and a problem. I cannot imagine what the people who had booked expensive rooms by the sea would have thought, especially the ones overlooking the adjacent beach. Its the first time that I go on holiday and do not send or post any photos of the beach!
9.0 / 10.0
Restaurants
10.0 / 10.0
The facility is beautiful and the staff are amazing.
8.0 / 10.0
everyone was nice and it was pretty
the food was not good
10.0 / 10.0
food and staff were amazing. room was beautiful.
floors inside bedroom slippery and fridge didn't cool our beverages properly. Also for the price we paid on swim out pool suite we only got soda, water and beer. I feel it could've upgraded.
10.0 / 10.0
everything, great staff and fresh food
9.0 / 10.0
Superb Honey… Mangu was great. Staff was fun and interesting
Seaweed. Hire someone to clean it all damn day. We are her for the water. It’s sad that MARGARITAVILLE had better water. You need to step up your game. Castle beaches looked like hell. I can send you pictures of the disparity between next door and here
FAQs
How much does this resort cost compared to others in Punta Cana?
The average price for a rental in Punta Cana is $245 per night. This rental is $230 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive. Enjoy the water!
Is Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.