Mercure Melbourne Southbank
Hotel in Southbank
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Newly refurbished Mercure Melbourne Southbank is ideally located just 601m from Southbank Promenade on the Yarra River, a 10 min walk to the popular Bourke Street Mall, 15 minutes' walk from Crown Casino, and only 350m from Flinders Street Station.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Southbank
Available Rooms
Superior Queen Room
1 Queen • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Accessible Twin Room
2 Single or 1 Sofa • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Twin Room
2 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior King Room
1 King • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.0 / 5.0
Location to access NGV for exhibition on a Tuesday.
Reasonable rate for location & room comfortable for short stay. Able to access early check in & baggage storage. Friendly & efficient staff.
Common to large hotels - the Air con could not be adjusted & fan on low generated a bit of noise. Temperature was good.
Bath towels very flat not fluffy!
4.0 / 5.0
Location is obviously spot on as I had a function to attend on Southbank. Parking right next door was perfect. Room was comfortable and had everything I needed for an over night stay.
Bathroom had hairs (not mine) on the floor so wasn't super clean.
5.0 / 5.0
excellent variety of food, most efficient staff
4.5 / 5.0
Great staff who are cheerful and helpful, great location on the Southbank, close to a lot of things for an out-of-towner, clean, comfortable rooms with very little noise from the City, (and black-out curtains). Restaurant/cafe/bar onsite, short walk to many more. Good price point for a clean, decent hotel in this location. Lastly, Wilson parking (discounted) right next door is great for travellers.
3.0 / 5.0
Excellent location. Good breakfast.
4.5 / 5.0
Clean, comfortable and close to everything.
3.0 / 5.0
Beautiful reception and welcoming and helpful staff. Elevators were quick.
Location was great for the price.
Our room was a good size but unfortunately the shower was a bit grubby and had mould which needs some serious attention . Unfortunately the bed sheets were awful and everytime somebody moved you heard it , I could describe it like we were sleeping in plastic like sheets was awful . Check out was easy .
We got the room that faced construction so that wasn’t the best in the morning but we left by 8.30am . I think it would have been nice if reception has of mentioned that or given us a bit of a discount due to this .
4.5 / 5.0
Location was so convenient
Rooms were clean and comfortable
Excellent value
Did not experience any negatives
0.5 / 5.0
Location is only good thing
Breakfast was disgusting
No water pressure in the shower
4.0 / 5.0
Concierge team and staff were very helpful and friendly
Shower was a bit weak, head could be replaced for something more adjustable to cater for different people likes.
3.5 / 5.0
excellent location, convenient to check into the hotel yourself
The TV in my room didn't work. I wanted to rest, but I had to wait for the repairman to fix the problem. There was also no coffee in the room. The cleaner forgot to check that the tea and coffee boxes were full
4.5 / 5.0
Comfortable, peaceful, good amenity.
3.5 / 5.0
Breakfast was included and it was good. The room and bathroom were a little underwhelming and I don't think four star.
The room and bathroom, whilst clean and comfortable, wasn't what I would have thought for a four star hotel. There's just free to air TV with no movie option etc.
5.0 / 5.0
Location great relaxing close to every thing we wanted to do
4.0 / 5.0
Great location very close to Southbank.
Way overpriced for the air of room and very basic amenities on the formula 1 weekend. Extortionate prices way higher than usual.
4.0 / 5.0
Location.
Clean.
Good value.
Self check in on a computer.
Sofa bed very uncomfortable and sloping downwards.
4.0 / 5.0
Great Location, close to everything
3.5 / 5.0
Location and cleanliness
Small room
4.5 / 5.0
The window blinds are very good. Great block out.
Nothing
5.0 / 5.0
Location, friendly staff, cleanliness
4.0 / 5.0
The cleanliness of the room was great. The breakfast was one of the best buffet breakfasts I have been to.
I didn't like the self service check-in. It was very impersonal. I also don't like how any information in the rooms is only available on the TV. Bring back the brochures. I feel for what we got it was a bit over priced.
4.0 / 5.0
Location Room Food decour staff.
Fridge ice box needed defrosting badly, also an empty shoe box on wardrobe from previous customer. No tea towel to dry cups etc .Small details but i have worked in many hotels in my time and would have been pinged for the fridge especially, it shows lack of detail by the room attendent. Overall really good .
3.5 / 5.0
Great location and just a short walk to Flinders.
I did not get to see much of the city but I reckon it will be a good stay for people who will be traveling for work or leisure
A lot of tour groups and a limited number of staff at check-in.
You need a key card to access the lobby after 10 or 11 pm and I was waiting for the person before me to check in.
2.5 / 5.0
Location
Leaking toilet
Checking in process was disorganised due to being directed to a room twice that already had guests.
3.5 / 5.0
Great location, easy check in
No fans on bathroom, body wash and hand lotions were empty, no tea towel provided for washing up cups ect or even being able to wipe up if split water from the sink
4.0 / 5.0
Location was excellent. Room was very comfortable.
All good.
3.5 / 5.0
The room was big, that was good.
Fantastic location.
I was travelling with my adult daughter and asked for a room with two beds.
We were offered two single beds with rather too soft mattresses. I felt like rolling out of bed during the night.
The bathroom was not very well equipped. There were two low sitting rails, one for the tightly folded dry towels and the other one for the floor mat
It was very inconvenient to change as there were no place to put clothes. No hooks for clothes or for the wet towels , to dry them out. We had to put them on the back of the chairs in the room.
Also, the shower needed some deep cleaning to get rid of the mold.
4.5 / 5.0
No breakfast. But easy access to other places
May have kept more coffee option + milk
4.0 / 5.0
Great location, stayed there many times, check in is a bit slow, so many people lined up and waiting thou
Bathrooms could do with a reno, tiles getting a bit old
4.0 / 5.0
Comfort, location, conveniency
No shower caps or sanitary bags supplied.
4.5 / 5.0
Location was perfect, breakfast was great
4.5 / 5.0
Room was really good. Love it
Shower was the only thing that took it from a 10 to 9.5
4.5 / 5.0
Excellent location, nice rooms nice staff
Nothing
3.5 / 5.0
Hotel hat eine top Lage und nettes Personal
Leider hat man den gesamten Gang gehört wenn Türen geschlossen wurden und leider war das Bad nicht sehr sauber.
5.0 / 5.0
Breakfasts every good
Everting good
5.0 / 5.0
The location was excellent. The second time staying there. 1st with my husband. Second time with my family. Great place to stay. Highly recommend.
Not applicable.
5.0 / 5.0
Location..good
Breakfast…. Adequate
Lack of reception staff
One poor girl was having to leave people standing to deliver room service
The self serve machines in reception were off line so people were forced to wait
4.0 / 5.0
Location and cabs outside
A little run down, especially I’m the bathroom, but still great value for the price I paid. If I had paid the rate offered closer to that weekend ($400+) I would not have thought it to be good value
4.0 / 5.0
location
nothing
3.5 / 5.0
Great location, decent size rooms, car parking is very close by and easy to find, friendly staff and they have self serve check in.
The air conditioning wasn't working so it was very warm in our room. Informed staff, and they were apologetic. Bathrooms are outdated and they need new towels, very thin and worn out.
FAQs
How much does this hotel cost compared to others in Southbank?
The average price for a rental in Southbank is $151 per night. This rental is $9 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Melbourne Southbank. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Melbourne Southbank pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Melbourne Southbank?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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