Pan Pacific Melbourne
Hotel in Southbank
5-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Pan Pacific Melbourne offers luxurious and stylish accommodation, with panoramic views of the city, Port Phillip bay or Yarra River.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Southbank
Available Rooms
1 King • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.5 / 5.0
Good location and very nice place to stay. Parking was convinent too
5.0 / 5.0
The hotel is stunning , the facilities are excellent and very comfortable. Great location and the staff were thoughtful and welcoming. Perfect stay.
Nothing.
4.5 / 5.0
Lovely room, great location friendly staff.
It would be amazing if there was a spa /sauna on site
4.5 / 5.0
Great easy check-in and check-out. Lovely room layout and amenities.
Our blind didn’t quite close all the way meaning a bit of light came in the next morning
4.5 / 5.0
Great location! Breakfast was delicious. Beds were super comfy and bathrooms beautiful.
Pillows were too soft and you could hear the people on floor above banging around.
5.0 / 5.0
staff we amazing so polite and helpful
location was great easy to access everything
4.5 / 5.0
Location
Paid parking, no battery charge for car.
4.5 / 5.0
The location was excellent
The room we had was great but little things like the night light above my bed was broken and needed a complete new fitting.
4.5 / 5.0
Breakfast was great, good selection. The executive club was fantastic, great place to get away to after busy day for quiet drinks and good view.
Mini bar did not get restocked even though that was part of the package.
No spare pillows, would have been nice to have a spare 1-2 in cupboard for those that like a firmer pillow.
4.0 / 5.0
Central location
Friendly staff
Quality of breakfast
Pillows not comfortable
5.0 / 5.0
Ambience
Nothing
4.5 / 5.0
value for money - breakfast was great
4.5 / 5.0
Location is central to shopping, food & transport. Our room had amazing views from every window. Spacious rooms, huge bathroom and really comfortable bed.
2.5 / 5.0
This was my second time staying in Pan Pacific, but the first time we requested for an earlier check in and there was a confirmation about us being able to check in at a certain time, including providing us a high floor staying experience which makes me wanting to go again. They even gave us a complimentary wine for me and my partner
This was the second time I booked as I upgraded my stay to a city skyline view for $39 extra, they gave us the lower floor which doesn’t make sense for me paying extra. I requested for an early check in and they didn’t even confirming or choose to decline the request which makes me and partner felt uncomfortable. If the customer service can be firm in rejecting mentioning that we can’t provide you an early check in, we won’t be frustrating with the rejected request. but the answer we got was I can’t guarantee you this and that, i just need to know if yes or no only, we can plan our day instead of hanging us around like oh, if the rooms ready, you can check in early. After i received the message at around 11am, they gave us a room at level 8? I paid extra not to stay at a lower level even the room size are the same. Spoke straight away at the reception that can we have a higher level, she replied: No, this is the best we can provide. But after filing a complaint to the manager, she allowed us to stays in level 14 with a later check in time. We travel back and forth from city because of this things happen.
5.0 / 5.0
Fantastic hotel, in great location.
Close to shopping, restaurants and bars. Staff are friendly. Hotel rooms very spacious, clean & modern.
3.5 / 5.0
surprisingly, no swing pool and no sauna
4.5 / 5.0
The beds are so comfy. Great view and location.
Expensive parking options.
4.0 / 5.0
Very comfortable rooms and great bathrooms
Breakfast was Ok. The hot food wasn't always hot
5.0 / 5.0
the service from the staff is excellent
5.0 / 5.0
everything was wonderful
suite was well appointed
equipped with high quality beautiful products
staff were friendly and helpful
club access benefits were great
high quality room service
the view was stunning
accessible
will most certainly be staying again
n/a
4.0 / 5.0
Superb suite overlooking the river, the executive lounge in particular is excellent; staff, food and choices more than sufficient before and after your day.
What isn’t obvious unless you know the area is the hotel is part of and adjacent to the Melbourne Conference Centre, the lobby, shared spaces and all around outside the hotel is wall to wall people, including weekends. Coach’s packed with children queuing down the road!
Not a show stopper of course but if you hate crowds the avoid the Pan!
3.5 / 5.0
Good location on the Yarra river, with plenty of choices for restaurants and bars nearby. Breakfast was good and the room was spacious with a nice view towards the river and the city
Some refurbishment would help the place look nicer. The card readers in the lift don’t work properly and we often had to try a few times before we could finally select our floor. During our stay we were out for most of the day, coming back at around 5:30-6:00 PM: room cleaning had not been done yet and they were knocking at our door after we had gone back to our room; as we were changing before going out for dinner, they couldn’t come in, so we ended up having our room cleaned only once during our 4-night stay. Also, in most hotels water is complementary and we were assuming the same here, since still water was not mentioned on the price list of the minibar; however we were charged for it at checkout; not a big fuzz, we would have paid anyway, but for transparency the price should’ve been there.
4.5 / 5.0
The location was ideal for my wife and i as it was within walking distance of CBD but far enough to be away from the hustle and bustle of what comes with large cities.
It was also ideally situated within southbank where there were more restraunts and cafes that you could visit in a lengthy stay.
The hotel itself was clean and pleasant with great staff and a fantastic buffet breakfast.
I would have to nitpick to find a fault, which i cant.
5.0 / 5.0
Excellent location. Reception staff is very helpful and provide excellent customer service. Room was very clean and beautiful. I had beautiful City view.
Breakfast is not as I expected.
5.0 / 5.0
proximity to restaurants and shopping
nothing at all
FAQs
How much does this hotel cost compared to others in Southbank?
The average price for a rental in Southbank is $151 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pan Pacific Melbourne. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Pan Pacific Melbourne pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pan Pacific Melbourne?
We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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