Heri Heights Hotel Apartments, SureStay Collection by Best Western

7.8 / 10.0

Outstanding(217 Ratings)

Apartment hotel in Nairobi

1 king bed, 2 single beds

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Centrally located in Nairobi, Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi features a swimming pool, fitness centre and Turkish steam bath.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Family friendly

Map of Nairobi

Nearby attractions

Giraffe Centre

13.3 mi

Nairobi National Park

11.8 mi

Kenya National Museum Society

0.7 mi

Two Rivers Theme Park

7.6 mi

Available Rooms

Three-Bedroom Superior Apartment with Two Queen Beds and Two Single Beds - Non-Smoking

1 King • 2 Single • 1 King • 1528 ft²

Sleeps 8

You'll be directed to Booking.com for availability & pricing

Studio Apartment with One Queen Bed - Non-Smoking

1 Queen • 602 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom Deluxe Apartment with One Queen Bed - Non-Smoking

1 Queen • 688 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom Executive Apartment with One Queen Bed - Non-Smoking

1 Queen • 1033 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom Apartment with One Queen Bed - Non-Smoking

1 Queen • 1011 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Heri Heights Hotel Apartments, SureStay Collection by Best Western

$$$$

7.8 / 10.0

Outstanding(217 Ratings)

Apartment hotel in Nairobi

1 king bed, 2 single beds

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Centrally located in Nairobi, Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi features a swimming pool, fitness centre and Turkish steam bath.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Family friendly

Map of Nairobi

Nearby attractions

Giraffe Centre

13.3 mi

Nairobi National Park

11.8 mi

Kenya National Museum Society

0.7 mi

Two Rivers Theme Park

7.6 mi

Available Rooms

Three-Bedroom Superior Apartment with Two Queen Beds and Two Single Beds - Non-Smoking

1 King • 2 Single • 1 King • 1528 ft²

Sleeps 8

You'll be directed to Booking.com for availability & pricing

Studio Apartment with One Queen Bed - Non-Smoking

1 Queen • 602 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom Deluxe Apartment with One Queen Bed - Non-Smoking

1 Queen • 688 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom Executive Apartment with One Queen Bed - Non-Smoking

1 Queen • 1033 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom Apartment with One Queen Bed - Non-Smoking

1 Queen • 1011 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.8 / 10.0

Outstanding(217 Ratings)

100% verified reviews

5.0 / 10.0

Mar 2024

Det kunne være bedre.

De har en stor have og pool område

Det var dårlig check in. Vi havde booket et 2vær. lejlighed som var bekræftet, så vile de checke os ind på 2 lejligheder med et Værelse de havde forlænget den der boede i to værelses. Det var bare ikke i orden, at vi skulle diskuterer dette , så de fandt en løsning på at give os 3 værelses.

8.0 / 10.0

Jul 2023

A nice centrally-located gem close to the city.

The apartments are at a good location, surrounded by nature and relatively quiet. The staff are friendly and the services at the apartment were good.

Considering I had a relatively long stay and at times needed to work remotely, an office chair, which was not available, would have been more appropriate with the desk in the room.

1.0 / 10.0

Jul 2023

AVOID this place! DIRTY towels given as clean, leaking toilets, phone not working...

The kitchen staff and the men in general were nice and competent : Patrick/Patrice, Edward, Ken, and (+ Joash night manager - I 'm not sure about his name).

DIRTY APPARTMENT. THEY GIVE DIRTY AND SMELLY TOWELS FOR CLEAN (TWICE !). The appartements advertised are nothing to do with the reality ! Our booking included a washing machine which was not in the room. No kettle water, no toaster. We had to ask for the shower soaps and the coffee bags because there wasn't any. Diana and Lilian at the reception desk are incompetent. We were changed room in ate afternoon the following day of our arrival after complaining a few times and threatening them to check out, showing photos of the dirt, of the leaking toilet and broken electrical plug and phone not working. Lilian (if I remember her name correctly), one of the day receptionist looked down at us and was sarcastic: she told us to go the mall (by cab) to get some soap for the washing. We asked her if the doorman she was chatting to, could come to help us with the luggages, she stopped him to come and said "He is coming". For sure he didn't. When we moved, the man who was still chatting with her, asked us while and she ignored us if we needed help...

4.0 / 10.0

Jul 2023

Disappointing !

The location is great, and the breakfast is good.

I booked a one bedroom attic style room which I have styed in before however the room I was given this time round was very disappointing, the bedroom had very low ceiling, so low I bumped my head a few times getting out of bed and I'm only 5.2 ! Additionally the bathroom is situated downstairs with the bathroom window facing the corridor so no sense of privacy, this is la fundamental difference in the room as the one I stayed in before had a self contained bedroom upstairs I should have been informed so I can make a decision on switching rooms. The bed had torn, worn out linens which I reported and nothing was done about it. The kitchen was ill equipped, some TV channels dint have sound, again reported this and was promised resolution, nothing was done about it. An all round disappointing stay which did not deliver value for money.

7.0 / 10.0

Jun 2023

Good

Excellent location, lovely ambience surrounded by greenery at all sides.

Furnitures were outdated.

8.0 / 10.0

Jun 2023

Very good

Ambience

Waiting time for orders and request

10.0 / 10.0

May 2023

Exceptional

always a pleasure

convenient and family friendly

6.0 / 10.0

Mar 2023

Pleasant

staff was good and housekeeping staff did good every day

2.0 / 10.0

Feb 2023

Functional

Surban

The accommodation was tired , old and lazy staff . Know nothing about customer service

8.0 / 10.0

Feb 2023

Very good

good location nice stuff

mosquitoes in the apartment

9.0 / 10.0

Jan 2023

Enjoyed my stay. Would readily recommend to others.

Location. Security. Friendly and very helpful staff.

Initially taken to room different from my booking. Staff immediately changed room to what I had booked which was very helpful of them.

6.0 / 10.0

Dec 2022

it was bitter sweet

nice scenery

lack of privacy the kitchen window lacked blinds

10.0 / 10.0

Dec 2022

FANATASTIC.

I LIKE EVERYHTING ABOUT THE APARTMENT. IT`S SO CLEAN AND QUIET TO STAY IT WORTH MORE THAN THE AMOUNT.

THEY WON`T LET ME LIVE THERE FOREVER LOL.

10.0 / 10.0

Nov 2022

A wonderful home away from home!

The property is very spacious and beautifully landscaped. The rooms are huge and modern. This is our second time booking multiple rooms and Heri Heights does not disappoint. They treat you like family and priced right. The breakfast is amazing and the give you huge portions for all meals. Make sure to try the Indian butter chicken! So delish! We already made plans to return in July!

8.0 / 10.0

Oct 2022

Cozy apartment hotel

The room is spacious and bed room ok. ALL amenities are working. Staff is pro and bar&restaurant area is VERY WELL MANAGED :) Location is private.

Perhaps the trainees should uplift the attitude.

6.0 / 10.0

Sep 2022

pleasant

location is nice,between gardens,appartment was big and sufficiently equipped,staff friendly and helpful

this property is far away from markets or restaurants,you need taxi to go anywhere,no heating at all,doesn,t look so clean

10.0 / 10.0

Sep 2022

A place I would love to come back to

The welcoming and service minded staff solved whatever I asked for. The garden and buildings are beautifully, interesting it all together gives a feeling of home.

5.0 / 10.0

Jul 2022

Disappointing especially restaurant and Internet

The location was quiet and ok, but distant from shops and restaurants Although old the rooms have been refurbished

The room was north facing, gloomy and cold. There was no oven, just a microwave/grill. The Internet was dreadful and kept disappearing. The restaurant was short on supplies with many items not available, e.g. no fish, no soup because no bread. We ordered tomahawk steaks that were so tough they were inedible.

7.0 / 10.0

Jul 2022

Good

The location

The tv..frustrated that I couldnt change channels. The internet too was slow so even if tv is internet enabled, I still couldn't watch something on tv.

8.0 / 10.0

Jul 2022

Very good

The location and the staff were friendly and helpful.

The WiFi on the top bedroom on the 1st floor was not connecting well.

10.0 / 10.0

Jul 2022

Amazing stay!

Everything was great! Safe location for those new to Nairobi. Very easy to access main attractions. Staff were very welcoming and helpful. There is an on-site restaurant and bar as well. I would stay again and recommend to family and friends.

During colder months, it would be good to have heaters in the apartments as it gets very cold.

10.0 / 10.0

Jun 2022

pleasant stay in the perfect space

peaceful, surrounded by lush foliage. wonderful staff. great value. big apt space.

all was good

5.0 / 10.0

May 2022

Definitely not suitable for a business traveller

The food was very good , especially the western and African dishes .

Service was awfully slow . Their breakfast buffet was never laid out in time . Had to chase them or ring them and say I' m coming down in 10 mins, then only they would move and still v slowly. They didn't bother to show me/have a induction on how to use the stove . The wifi that was strong in the area wasn't mentioned in the list itself and so I lost time getting the password. The housekeeping staff kept forgetting something or the other every day . They wouldn't pick up phones at the only two numbers 100 or 200 sometimes or only after a long few mins of ringing. There were hardly any guests on the property.

9.0 / 10.0

Apr 2022

There are very friendly staff. There is an extremely quiet and cozy place. Incredibly smelling air saturated with flower

Cozy and beautiful hotel in a beautiful garden or park where wild but friendly monkeys live, a lot of different birds song and many blooming variety of flowers.

There are not very varied menu in the hotel’s restaurant; The beer ran out on the second day of my stay)))… To drive out the hotel is problematic, as traffic is very difficult in any directions. This is not the fault of the hotel, but it must be taken into account. I was even late for one of my business meetings.

8.0 / 10.0

Apr 2022

my family love it…Thank you Heri Heights

it’s a nice place so serene..and the Staff was so helpful and accommodating.

they don’t have elevator you have a hard time especially if you are on a lower apartment coz we book the 3 bedroom Apartment and we have some heavy stuff with us and we have to climb like 4 storey on a staircase its so tiring.

FAQs

How much does this apartment hotel cost compared to others in Nairobi?

The average price for a rental in Nairobi is $93 per night. This rental is $11 above the average.

Is parking included with this apartment hotel?

Yes, parking is listed as an amenity at Heri Heights Hotel Apartments, SureStay Collection by Best Western. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Heri Heights Hotel Apartments, SureStay Collection by Best Western. Enjoy the water!

Is Heri Heights Hotel Apartments, SureStay Collection by Best Western pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Heri Heights Hotel Apartments, SureStay Collection by Best Western?

We found 11 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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Heri Heights Hotel Apartments, SureStay Collection by Best Western

Apartment hotel in Nairobi

Reasons to book

About this apartment hotel

Amenities

Map of Nairobi

Nearby attractions

Available Rooms

Three-Bedroom Superior Apartment with Two Queen Beds and Two Single Beds - Non-Smoking

Studio Apartment with One Queen Bed - Non-Smoking

One-Bedroom Deluxe Apartment with One Queen Bed - Non-Smoking

One-Bedroom Executive Apartment with One Queen Bed - Non-Smoking

One-Bedroom Apartment with One Queen Bed - Non-Smoking

Heri Heights Hotel Apartments, SureStay Collection by Best Western

Apartment hotel in Nairobi

Reasons to book

About this apartment hotel

Amenities

Map of Nairobi

Nearby attractions

Available Rooms

Three-Bedroom Superior Apartment with Two Queen Beds and Two Single Beds - Non-Smoking

Studio Apartment with One Queen Bed - Non-Smoking

One-Bedroom Deluxe Apartment with One Queen Bed - Non-Smoking

One-Bedroom Executive Apartment with One Queen Bed - Non-Smoking

One-Bedroom Apartment with One Queen Bed - Non-Smoking

Ratings and reviews

FAQs

How much does this apartment hotel cost compared to others in Nairobi?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is Heri Heights Hotel Apartments, SureStay Collection by Best Western pet friendly?

What amenities are available at Heri Heights Hotel Apartments, SureStay Collection by Best Western?

Explore similar vacation rentals in Nairobi

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