Hotel Ercilla de Bilbao, Autograph Collection

4.4

Excellent(4,486 Reviews)

Hotel in Bilbao

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Hotel Ercilla is a modern hotel located in central Bilbao. It offers a fitness centre and stylish accommodation with flat-screen satellite TV, free Wi-Fi and a private bathroom.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Bilbao

Nearby attractions

San Mamés

0.9 mi

Guggenheim Museum Bilbao

0.9 mi

Federico Moyua enparantza

0.4 mi

Plaza Nueva

1.3 mi

Available Rooms

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Ercilla de Bilbao, Autograph Collection

$$$$

4.4

Excellent(4,486 Reviews)

Hotel in Bilbao

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Hotel Ercilla is a modern hotel located in central Bilbao. It offers a fitness centre and stylish accommodation with flat-screen satellite TV, free Wi-Fi and a private bathroom.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Bilbao

Nearby attractions

San Mamés

0.9 mi

Guggenheim Museum Bilbao

0.9 mi

Federico Moyua enparantza

0.4 mi

Plaza Nueva

1.3 mi

Available Rooms

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.4

Excellent(4,486 Reviews)

100% verified reviews

4.4

Sep 2024

Hôtel très confortable

Le service de stationnement de notre voiture dans le garage de l'hôtel.

4.4

Sep 2024

genial

Lo que mas me gusto su ubicacion . Habitacion confortable y silenciosa.

4.4

Sep 2024

Niet voor herhaling vatbaar

Mooie, grote kamer

Badkamer had geen afzuiging, schimmel in de badkamer en gebroken wastafel. Kortom, erg gedateerd en niet wat je zou mogen verwachten van een 4 sterren hotel. Personeel zou het oplossen, helaas is dit niet gebeurd.

4.4

Aug 2024

Great hotel, very central with friendly helpful staff and great facilities

Staff were very helpful and roof top terrace fantastic

Nothing comes to mind

4.4

May 2024

La copa del atleti

El desayuno immejorable En recepción super majos todos y muy amables

4.4

May 2024

Accueil très déplorable, le personnel n'est pas à la hauteur d'un 4 étoiles

4.4

Apr 2024

Un sejour trés agréable

Situation géographique Personnel accueillant Terrasse sympathique Très bon petit dejeuner

Chambre sur une cour sombre Un seul équipement alors que nous étions en couple ( 1 brosse à dents 1 paire de chaussons ) la télévision ( TV5 monde ) ne fonctionnait pas Attente ASC trop longue

4.4

Apr 2024

Best stay in Bilbao!

Very friendly staff, always here to help. The room was big and beautifully decorated. The location is perfect you can access the city without public transport. The view from the rooftop is amazing. All in all one of the best stays in my life! You get much more as you pay for.

If you are here for the view, the room had more like a "lightshaft" but it did not matter, because there was enough light in the room. There's nothing else to mention here.

4.4

Mar 2024

Very comfortable and well located

Centrally located and very clean.

Some of the employees do not speak English well, it was at times difficult to get messages across.

4.4

Mar 2024

Cada año PEOR

La ubicacion sin duda

Eramos 3 adultos y 2 niños y como cortesia solo disponiamos de dos mini bricks de agua (0,5 L de sgua para 5 perdonas). Si bien es cierto que podiamos disponer de agua en el minibar a 5€ , los 250 ml. !!!!!! (Agua Santa imagino) Ningun detalle para los niños, anteriormente un kit infantil dental….ahora naaada El acceso a la terraza….preferencia a los visitantes de la calle. Nunca conseguimos hacer valer la “prioridad” de acceso de los alojados.

4.4

Dec 2023

Όμορφη διαμονή

Άριστη εξυπηρέτηση, ευγενέστερο προσωπικό, υπέροχοι όλοι.

Τα τρίκλινα δωμάτια οικογένειας έβλεπαν όλα πίσω στον ακάλυπτο χώρο των κτιρίων

4.4

Oct 2023

El aire acondicionado no funcionaba, y no se podía abrir las ventanas por el ruido de un colegio

Habitación grande, cama confortable.

El aire acondicionado no funcionaba, dijeran que era un problema en el aire de todo el hotel, que lo estaban arreglando, pero nunca se ha arreglado (nos hemos quedado 3 dias). En Bilbao hacía un calor horrible durante el dia, en la habitación también, si uno abría las ventanas, tampoco podía estar a gusto porque la ventana daba para un colegio y los niños pasaban el día gritando /jugando. No me ha gustado nada! El baño es bonito, pero si se abre la ducha un poco mas fuerte, el agua sale y moja toda la casa de baño

4.4

Sep 2023

Experiencia excelente

Me gustó todo. Todo de 10. No hay ningún pero.

4.4

Sep 2023

Tainted by their lack of transparency in not having working air conditioning in the whole hotel for months. Shameful.

The hotel is in a great location and is clean and modern.

The air conditioning doesn’t work in the whole hotel and hasn’t for months yet they aren’t upfront about this and wasted my time and badly affected my holiday. They instantly offered me a 20% refund when I complained, clearly they’re used to doing this. I tried to explain I’d paid through booking.com but the manager interrupted me and told me to stop and wouldn’t let me explain. So this caused a lot of anxiety for me and I ended up having to take it up with booking.com for the refund. Stressful and unnecessary. I’d not have booked if they’d been honest about not having air conditioning in the first place. The room was nearly 30c.

4.4

Sep 2023

Buena elección si visitas Bilbao

Ubicación, servicio, decoración. Fernando bellboy muy amable.

Todo bien

4.4

Sep 2023

Gutes und sauberes Stadthotel.

Gutes und reichhaltiges Frühstück. Zentrale Lage. Gute Betten. Saubere Zimmer und Bäder.

Klimaanlage liess sich nicht steuern und mussten das Fenster offenhalten so dass der Strassenlärm die Nachtruhe störte. Abfluss in der Dusche hätte eine Spülung des Ablaufs nötig. Das Wasser läuft sehr langsam ab.

4.4

Sep 2023

Gute Wahl für einen Städte- oder Business Trip nach Bilbao

Sehr gutes Frühstücksbuffet - Zimmer sehr geräumig und mit guter Austtattung (inkl. Bad) - Sehr freundliches und hilfreiches Personal - Lage zum Zentrum von Bilbao ist ausgezeichnet und fussläufig zu erreichen -Hoteleigene Tiefgarage, Es muss jedoch bei Buchung ein Platz reserviert werden, da man sonst nicht eingelassen wird

Keine Beanstandungen

4.4

Sep 2023

Excellent location compensates for inconveniences

What is unquestionably good about this hotel is the location. The rest - lots of small things that do not function as they should.

A/C cannot be controlled, it was blowing directly into your bed. Many towels cannot compensate for empty shampoo bottle. One has to log in to WiFi twice a day. Light in the bathroom is not proper for shaving...

4.4

Jul 2023

Top class

Great location and helpful staff

WiFi was not always working

4.4

Jul 2023

staff very helpful and location excellent

The comfort of the room and location and staff very helpful

nothing

4.4

Jul 2023

Nice hotel & great location

Great location close to plaza Moyua, walking distance to Guggenheim and old town. Lovely room, bathroom good size, with nice products . Best feature, very good bed, plenty of pillows. Staff at check out very friendly. One night we went up to the beautiful rooftop bar, where the staff was clearly overwhelmed. We let the management know, and they apologized with a nice surprise in the room. Unnecessary but much appreciated. Shows they care about their clients, even the non-premium ones 😁

The window is small (and view on some alley and stairs). We knew this so okay, but it means there is a lack of natural light in the room. Overall we had the idea that they try to be fancy but it's lacking in details to make it perfect.

4.4

Jul 2023

Very nice hotel with super service and a super nice rooftop bar!

Nice style. Rooms were big. The family room. Super nice service with a cod for the baby and a warmer for the bottle. Toothbrush and tooth paste for the baby. Very welcoming and nice. They have a garage and all. Super nice rooftop bar.

All good. Carpets in the hallway to the rooms was a bit old.

4.4

Jul 2023

Very good

It was quite nice in overall

The furniture and the hotel little bit old, especially we can see it in the bathroom!

4.4

Jul 2023

Very good

Really central location, very comfortable and lovely staff.

4.4

Jul 2023

Stayed for 2 nights at the beginning of our break and returning on Monday. The roof top bar is fabulous as is the Hotel.

The Hotels location, cleanliness,attentiveness, is first class.

Nothing

4.4

Jul 2023

To hot to pricey

Great location

Air conditioning on very high 25.5 degrees to hot and can’t lower . Bar very limited and pricey room very small and bed too

4.4

Jul 2023

Superb

Great rooftop bar and the food in the restaurant was gorgeous. Super location too.

4.4

Jul 2023

Lovely place to stay in Bilbao. Really helpful staff.

Staff were incredibly helpful. I was traveling with people with special needs, and they did look after us incredibly well. The place is in a fantastic location. The rooms were spacious and the details in the rooms very nice.

4.4

Jun 2023

Great location, fabulous staff and great room. would definitely stay again and recommend.

The location, the room and the attentive and helpful staff.

4.4

Jun 2023

Amazing stay

The staff were exceptional. Both the brunch and the breakfast buffet options were great. Rooftop bar/terrace was fab for late afternoon drinks. The beds were very comfortable.

There were no temperature controls in the room.

4.4

Jun 2023

Comfortable with some shortcomings

comfortable room and parking near by

access, roads closed off limited access by car and no communication of difficulty or alternative route to hotel. A simple email would have made a big difference, some allowances were made for our initial difficulties in accessing hotel.

4.4

Jun 2023

It was ok in a pinch but not particularly comfortable or inviting

it was clean

seemed old. needs updating

4.4

Jun 2023

Very good

Didn’t have breakfast

Room was quite small other than that it was a lovely hotel

4.4

Jun 2023

Adequate

friendly staff, well located

tiny room, tiny lifts, very hot, no atmosphere, no English TV channels

FAQs

How much does this hotel cost compared to others in Bilbao?

The average price for a rental in Bilbao is $116 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Ercilla de Bilbao, Autograph Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Ercilla de Bilbao, Autograph Collection pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Ercilla de Bilbao, Autograph Collection?

We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.

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Outstanding(782 Reviews)

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Hotel Ercilla de Bilbao, Autograph Collection

Hotel in Bilbao

Reasons to book

About this hotel

Amenities

Map of Bilbao

Nearby attractions

Available Rooms

Hotel Ercilla de Bilbao, Autograph Collection

Hotel in Bilbao

Reasons to book

About this hotel

Amenities

Map of Bilbao

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Bilbao?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Ercilla de Bilbao, Autograph Collection pet friendly?

What amenities are available at Hotel Ercilla de Bilbao, Autograph Collection?

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