Best Western Plus The Connaught Hotel & Spa
Hotel in Bournemouth
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Victorian Bournemouth hotel in Bournemouth City Centre with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Best Western Plus The Connaught Hotel & Spa offers 53 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Best Western Plus The Connaught Hotel & Spa offers 53 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.
This Bournemouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Children under 16 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision. Guests under 16 years old are not allowed in the spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Bournemouth
Available Rooms
Standard Room, 1 Twin Bed, Non Smoking
1 Single • 95 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Double Bed, Non Smoking
1 Double • 135 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Twin Beds, Non Smoking
2 Single • 135 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 Double Bed, Non Smoking
1 Double • 175 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 Double Bed, Non Smoking
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
We enjoyed our stay but the location of the hotel is not in a particularly nice area. Breakfast was superb with a terrific choice which of hot and cold which you helped yourself too. Our evening meal was also excellent and the staff were so friendly & efficient. Having said that we were all very disappointed and annoyed that we received through a letter via Hotels.com the day before our arrival from The Best Western Connaught Hotel, informing us we needed to pay £10 per night for parking per car. The hotel informed us that as we had NOT booked directly with them or Best Western that this parking charge had to be paid. To be quite honest we felt totally ripped off with this, as we had paid a substantial amount of money upfront to upgrade to 3x Superior Double Rooms and then had this payment lumped on us at the eleventh hour. On their own Best Western website they promote that parking is FREE. You will have to decide what you feel is the best value way of booking this hotel.
2.5 / 5.0
Great visit!
0.5 / 5.0
When I arrived the hotel at 11:00 Pm,
Nobody was at reception, necessary to call him from the telephone of reception to come in front desk, when he came was so sad and spoke loudly with no polite shouting front of my face and he looks so sleepy.
That was so terrible and i never see employee like him he was Disrespectful and inappropriate for this place.
Described the man he was bold and fat, white, didn’t wear the tag name.
Never try to go to this hotel without any respect of tourists.
I recommend to not try to visit this hotel as well.
2.0 / 5.0
Lovely hotel, great staff, good facilities, wish we had booked an afternoon tea as it looked amazing! Beds comfy, rooms decent, breakfast luke warm if you arrived after 9am, plenty of Choice. The only disappointing fact which was no fault of the hotel, was the neighbouring rooms waking us up at 6am and being able to hear every conversation, and even when they used the bathroom - could def use soundproofing. Other than that, would happily book again.
2.0 / 5.0
We have visited this hotel a few times as we love the spa and bar. The staff are polite and the hotel is clean and worthy of its 4 star. They have a great range of gins and lunch was delicious. However… The bathroom in our standard room was tiny!!! It was like an aeroplane toilet and the shower tray was slippy and so small that you couldn’t even step back to wash your hair. I wouldn’t recommend room 34. The spa no longer has loungers which is a big shame as I love relaxing on them and they now have chairs. I don’t think this was a good upgrade. I had a massage which was excellent! It was expensive but worth it and I believe her name was Keesha. We will be back but in a different room for sure!
1.5 / 5.0
Although we enjoyed, we found lots of aspects of the hotel outdated and threadbare.
Certainly not worth the money we paid for it .
We dont know why our extra big bed had a folded duvet in the middle under the sheet.
It felt like we were climbing a mountain.
The settee in the suite was very uncomfortable and small.
The bathroom had rubbish from previous occupants, although it was benind the bath, but still, i found it. The shower still had curly hairs on the walls, not from us,
The afternoon tea was lovely though
We found it slightly petty , that im asking at 2.45 if our room was ready, to be told no it wasnt ,I sayd so in 15 min it will be and she said yes, I found that really petty
1.5 / 5.0
The hotel looks good from the outside, and the public areas like bar and restaurant were modern and welcoming. However, that’s about where it ends, the room was a little dated, hallways scruffy and the pool and spa is need for modernisation. The steam room has a smell and is dark and dingy, the sauna is unloved.
Overall I felt the hotel wasn’t overly clean, a lot of dust in areas and a general sense of lack of care.
The food in restaurant however, was very good and presented well. The menu was interesting and featured nice options.
At the price I paid, I wouldn’t stay again, it would need to be cheaper. £122 for a superior room where the toilet fan was noisy and the floor creaked, the bed hard and the bathroom shower with black marks, is a little overpriced.
There are other options in the town at a similar price for better quality.
2.0 / 5.0
Staff were very friendly & helpful.
Unfortunately the fan made a loud noise and when upstairs room had a shower, our bathroom ceiling leaked. The toilet flush knob came off. I was surprised there were no toilets in pool area/changing rooms and one of the lockers are our pound coin.
2.5 / 5.0
Stayed at this hotel many times in the past & very happy with everything it has to offer. Great location, good food, staff & amenities.
My only issue is with the hotels.com rewards scheme I booked with definitely poor to say the least. Although I will be staying with this hotel in the future but booking direct!
1.5 / 5.0
We had an enjoyable stay. We feel the bedrooms bathroom & general areas needs a revamp & brightning up. The breakfast tea/coffee help yourself didn’t enjoy. The last time we were there you were served at your table.The staff in the restaurant were excellent as was the food. Suggestion maybe change menu more often in restaurant.
5.0 / 5.0
We really enjoyed our stay here, the hotel is one of the more modern hotels in Bournemouth. The hotel is clean and the staff were very friendly & helpful. The spa facilities are really nice and relaxing. We will be returning
1.5 / 5.0
Have stayed at this hotel many times previously but was disappointed this time. Breakfast setup has changed since last visit- fewer staff- slow to replace items that had run out- a little chaotic. Swimming pool still a positive and hotel is generally clean. Rooms and building generally could do with updating
5.0 / 5.0
The room was quite spacious and the bed really comfortable. I enjoyed using the gym and they were kind to allow me drop off my bags after checkout for several hours. I found it quite unusual that there were no intercoms in the rooms but what you have instead is a WhatsApp line to contact the front desk or any other services I didn’t feel the absence of the intercoms as the staff was very responsive on WhatsApp.
I would definitely stay here again and recommend it to others.
4.0 / 5.0
Reception staff were lovely and check in easy. We had a balcony room, unfortunatley this overlooked the car park rather than the gardens.
Overall the room size was tight, shower only no bath but did have a full sized bed (always a plus).
The pool was big enough and at a nice temperature with a large hot tub area. Towels supplied were nice and soft. There were refurbishment going on when we were there so never got to use the garden until the last day. This is a nice calm space to sit.
Used the restuarant once. It was not as good as i had hoped for a two AA rosette. Less than 20 covers but service was still slow. I had the deconstructed beef bourginoin. The meat was lovey but the baby onions tasted like they were taken from a jar and the house roasties had been substituted for a soggy rosti.
Area around the hotel was tired but did have a few nice restaurants and was a short walk from the beach.
3.0 / 5.0
Welcome water nice. Check in efficient and friendly once several others dealt with. Night porter helpful. Room was spacious but stuffy and air con didn’t work/ no instructions. Didn’t have time to sort it. Bathroom tiny and a large person would have trouble with toilet and shower. Mainly clean but leisure facilities a bit tired.
3.0 / 5.0
Looks lovely from the outside, but very dated. We were overlooking the courtyard, when there was a wedding at the hotel… very noisy until late into the night.
Swimming pool, steam room and sauna were very basic and could do with an update.
Plus side, great location.
1.5 / 5.0
Well situated property with parking.
Comfortable well equipped room, crisp linens, water, tea/coffee/biscuit.
Pump lotion, soap, shampoo.
Breakfast is plentiful.
5.0 / 5.0
Loved this hotel! Great location, lovely garden. The breakfast was fantastic and the spa was very good! Particularly loved the Whatsapp service where you could contact the property to ask questions and make bookings, reply was always prompt and helpful.
Liked our balcony too- just could have been cleaned a little more- very cobwebby and some Prosecco bottles left outside.
4.0 / 5.0
Third stay at this hotel and very close to both beach and promenade
5.0 / 5.0
Excellent location very close to the beach and shops. Great hotel and Spa, lovely breakfast.
Only criticism A/C was a little noisy!
4.0 / 5.0
Good staff and nice breakfast area
5.0 / 5.0
This is the second time that we have stayed at this hotel and we cannot fault it, the rooms are very nice and the staff are very friendly and helpful. We will definitely stay again
2.5 / 5.0
Been before and always lovely Great staff and nice breakfasts
4.0 / 5.0
Good menu selection in the restaurant available. Service can be a little slower than normal when busy so keep this in mind. Staff were friendly and professional. Pool/sauna/gym facilities really good and well maintained. Overall pleasant stay.
5.0 / 5.0
Everything was good and the price was good Everything was good couldn't expect more stuff was brilliant
1.5 / 5.0
Service friendly and helpful, but hotel tired looking, tiny bathrooms, could have been cleaner. Pool felt slimy on the walls. Parking very limited and chargeable at £8 per day. Parking spaces extremely tight. On the whole Bournemouth is terrible for parking and its charges.
5.0 / 5.0
Customer service was the best part of this stay!!
4.0 / 5.0
Limited parking spaces.
3.0 / 5.0
Property was classed as 4 star but was dated and the standard was nowhere near what the photos looked like.
Floorboards creaked. Rooms had a musty smell and the air conditioning unit kept making noises even when switched off! Walls were very thin and we could hear the TV next door.
Breakfast was adequate.
Spa was good and had a large pool.
Location was good but area a bit dodgy at night. We could access the beach via a walkway down the cliff. It was fine for a wheelchair getting down but getting back up to the hotel was a problem. The area is a bit hilly so would recommend staying elsewhere if you need to use a wheelchair. The accessible room was ok but located on the third floor.
Staff were helpful
Overall would class the hotel as a 3 star
1.0 / 5.0
Overrated, tiny room for cost, the restaurant closed before 9 PM
5.0 / 5.0
Great place to stay
4.0 / 5.0
Great Hotel in a quite location off the main road. Bus service good good quality pool and spa. Breakfast good all food hot. The only problem the hairdryer wasn't worki g properly and could do with a tray for cups and tea items on.
2.5 / 5.0
Came down from Southampton to watch a band at the BIC. Parked up at lunchtime time and came back to an easy check in and a lovely room with a massive double king size bed. Will definitely return
2.0 / 5.0
Beautiful room- clearly recently been redecorated, very comfortable.
Swimming pool and jacuzzi very nice.
Breakfast was good until I was served a gluten free sausage- raw in the middle! I was offered another but declined as I had already eaten the rest- I also didn’t want to risk food poisoning from raw pork.
2.5 / 5.0
Professional and friendly staff. From check in to the staff during breakfast and dinner.
5.0 / 5.0
Good prime location. Easy access to main roads. Excellent facilities including sauna, steam, spa & swimming pool. There is an in house restaurant with the bar as well.
1.0 / 5.0
The hotel it’s self was pleasant and the staff on arrival were lovely the only thing that ruined our weekend away was the area around it and how our van was broken in to at night no sever damage was done but a few personal items were taken!
The hotel do have security cameras in the surrounding car park but to get the evidence they said it would take them a couple of hours to recover this! The police are informed of the incident and the hotel did say they would contact me but I’ve heard nothing since regarding this incident.
5.0 / 5.0
The property is very clean and well maintained. The room was very comfortable. The restaurant looked recently remodeled and the food and service were great. It was a short walk to the beach. Would recommend.
4.0 / 5.0
It’s a good location for a couple of nights stay However it is a little tired. The rooms were perfectly acceptable and clean.
The corridor and stairs carpets were showing signs of age.
The Pool ect was very good but again it was tired.
Would I return most definitely
3.0 / 5.0
Great hotel with great facilities, friendly staff but unfortunately we could not sleep well. Room's wall very thin, we could hear the 3 people in the next room shouting and swearing. It was horrible really!
FAQs
How much does this hotel cost compared to others in Bournemouth?
The average price for a rental in Bournemouth is $178 per night. This rental is $46 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus The Connaught Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus The Connaught Hotel & Spa. Enjoy the water!
Is Best Western Plus The Connaught Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus The Connaught Hotel & Spa?
We found 9 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.
Explore similar vacation rentals in Bournemouth
Explore all rentals in BournemouthBournemouth travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu