Grand Hotel

Gregory's Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Gregory's Suite | Bathroom | Separate tub and shower, free toiletries, hair dryer, bathrobes

8.8 / 10.0

Excellent(167 Ratings)

Hotel in Nuwara Eliya

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Eco-certified hotel with 4 restaurants and a full-service spa
This hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include 3 bars/lounges, a fitness center, and a snack bar/deli.
Grand Hotel offers 154 accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Nuwara Eliya

Nearby attractions

Royal Botanic Gardens

Available Rooms

Deluxe Double Room, 1 Bedroom, Hill View

1 Double • 237 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

2 Single • 237 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Gregory's Suite

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Presidential Suite

1 King • 1 Single

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Grand Hotel

$$$$

8.8 / 10.0

Excellent(167 Ratings)

Hotel in Nuwara Eliya

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Nuwara Eliya

Nearby attractions

Royal Botanic Gardens

Available Rooms

Deluxe Double Room, 1 Bedroom, Hill View

1 Double • 237 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

2 Single • 237 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Gregory's Suite

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Presidential Suite

1 King • 1 Single

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.8 / 10.0

Excellent(167 Ratings)

3.0 / 10.0

Aug 2024

Historical hotel with plenty of staff but overall it is overrated. Poor value for money.

10.0 / 10.0

Jul 2024

Amazing charm and grandeur! Excellent friendly staff. Perfectly manicured garden. Recent improvements have definitely elevated the comfort in the rooms and common areas. Will come again!

10.0 / 10.0

May 2024

Excellent rooms,service,bars and food. Very welcoming manager at the cocktail bar who was great.lots of restaurants and bar and a very unique hotel in Sri Lanka.highly recommend it to to anyone who comes to this part of Sri Lanka

5.0 / 10.0

Apr 2024

We had a very enjoyable and comfortable two days stay. No complaints. Our room was nice and spacious, with a bay window and seating area. You do need to be a bit agile to climb out of the shower, which is over a bath with high sides. We tried several of the restaurants and the cafe. All were good. Service can be a bit patchy, but really, who cares when you are in such lovely premises with outstanding garden areas. We were very pleased to have chosen to spend two nights here; one night is not enough to fully appreciate what is on offer.

5.0 / 10.0

Feb 2024

Lovely classic old hotel. Perfect position to walk into town but also a bit on the quieter side too. Nice walks around quiet neighboring houses too. It’s a beautiful historic building with exceptional gardens. The rooms are spacious and older in style, so some people might not like the older quirks, but we loved it and would definitely recommend it. The staff were all very friendly and the food in the buffet breakfast was excellent plus the Indian restaurant on the entrance side of the property was great too. Loved our stay there.

10.0 / 10.0

Jan 2024

It's a trip back into an imperial past, that is now open to many. High ceilings, a mix of wood floor and thick carpets, and staff in a range of uniforms. The level of English is good (sadly, my poor French wasn't up to the task of testing the staffs'). There is a good selection of eateries ranging from 'stuff yourself silly' to light bites. I highly recommend the Thai restaurant downstairs. I would avoid the coffee shop, where I was unsuccessful in attempting to buy over-priced cakes to take out - after the guy "serving" me walked off twice, to deal with other people, I decided that two can play the walking away game. So, overall good, if uneven.

5.0 / 10.0

Dec 2023

A really lovely stay in a comfortable, clean hotel. The swimming pool is amazing and the gym is good too. Our room was very comfy and we had a good night sleep. The evening buffet and breakfast were also really nice.

4.0 / 10.0

Nov 2023

Beautiful old hotel….Indian restaurant was the best.. High tea service not great…people walking through restaurant always and service was inattentive.

10.0 / 10.0

Sep 2023

Quite simply superb. The staff were extremely attentive and polite

8.0 / 10.0

Jul 2023

Beautiful heritage building. Very good service. Large simply decorated rooms but not terribly soundproof.

10.0 / 10.0

Jul 2023

This was a luxurious property with fantastic amenities and excellent food selections.

5.0 / 10.0

Jan 2023

Amazing - last visited in 1974 and 1978! Loved the gardens and the maintenance of the hotel and surroundings. Service was super - friendly staff - will definitely visit again.

2.0 / 10.0

Sep 2022

We weren't please with the way we been treated by the staff and the conditions of the rooms given because first room we were given (Room 258) had a blocked toilet and we were given that room by the staff member knowingly that room had issues by the reception staff member because he told me that when I went for the checkout next day morning! In the middle of the night they moved us to Room 353 and it had NO COLD water therefore my husband had several burnt spots on his back which wasn't at all good. They weren't even apologized for what happened!!! After we left we we received email from Chinthana Bandara, Hotel Operations Manager, The Grand Hotel with incorrect information therefore I wrote to him BUT had no response from him yet... Not recommend this hotel unless they repair the hotel rooms up to the required standards

5.0 / 10.0

Feb 2020

Amazing hotel with vast array of amenities including 5 restaurants. Breakfast and the buffet were brilliant. Service to match, nothing was too much trouble. Would definitely return.

10.0 / 10.0

Feb 2020

Amazing hotel with vast array of amenities including 5 restaurants. Breakfast and the buffet were brilliant. Service to match, nothing was too much trouble. Would definitely return.

8.0 / 10.0

Feb 2020

The only thing wrong with this hotel is its dark and gloomy interior with heavy dated furniture. This is meant to reflect its old colonial history - and it does - to my mind it’s overdone. An exception is the glorious light and beautiful indoor swimming pool. The staff are lovely and the food good, especially in the Thai Grand restaurant where it is outstanding. However, the ritual high tea which is famous is rather disappointing.

5.0 / 10.0

Jan 2020

Apart from the rooms this hotel has excellent facilities, great staff & beautiful gardens

5.0 / 10.0

Jan 2020

Fantastic service ane setting. Lots to offer and enjoy.

4.0 / 10.0

Dec 2019

It’s a beautiful old world hotel with character.The rooms are dated and the insulation between rooms is poor , you here sound and bathroom water sounds from the room next door and above. Service in the restaurants can be more attentive.

8.0 / 10.0

Dec 2019

It’s a beautiful old world hotel with character. The rooms are dated and the insulation between rooms is poor , you here sound and bathroom water sounds from the room next door and above. Service in the restaurants can be more attentive.

10.0 / 10.0

Nov 2019

Fantastic hotel, well maintained, extremely clean, very friendly and polite staff.

5.0 / 10.0

Nov 2019

Very good and friendly service .Everything from our check in greeting to checking out ran very smoothly. I am glad to see that they are now spending some money updating eg the pool and spa area.The rooms ,although comfortable,do need updating.

2.5 / 10.0

Nov 2019

Very good and friendly service .Everything from our check in greeting to checking out ran very smoothly.I am glad to see that they are now spending some money updating eg the pool and spa area.The rooms ,although comfortable,do need updating.

10.0 / 10.0

Sep 2019

A beautiful old colonial style hotel set in stunning grounds.

5.0 / 10.0

Sep 2019

If you want the full colonial experience, this is the place. It is better than Singapores Raffles as Raffles has been clinically updated while keeping the false facade of period features. The Grand Hotel has the full works, from staff, room, facilities and a large selection of scrumptious food. Our stay here was thoroughly enjoyable. Every aspect was faultless.

10.0 / 10.0

Sep 2019

If you want the full colonial experience, this is the place. It is better than Singapore's Raffles as Raffles has been clinically updated while keeping the false facade of period features. The Grand Hotel has the full works, from staff, room, facilities and a large selection of scrumptious food. Our stay here was thoroughly enjoyable. Every aspect was faultless.

1.0 / 10.0

Jun 2019

Well organized and very friendly staff in a beautiful property

5.0 / 10.0

May 2019

nice location in Nuwara Eliya and lovely old hotel building. Gym has air con and good equipment, also pool and spa. lovely fruit and chocolates on arrival, indian restaurant great and afternoon tea an experience.I was slightly surprise not to have shower gel refilled when i had used a lot having 3 showers on my first day.

5.0 / 10.0

May 2019

nice location in Nuwara Eliya and lovely old hotel building. Gym has air con and good equipment, also pool and spa. lovely fruit and chocolates on arrival, indian restaurant great and afternoon tea an experience. I was slightly surprise not to have shower gel refilled when i had used a lot having 3 showers on my first day.

5.0 / 10.0

May 2019

Fabulous hotel with great food and a lovely indoor swimming pool area which we chilled out in while reading and swimming. Really enjoyed our stay and would happily return

2.5 / 10.0

May 2019

Fabulous hotel with great food and a lovely indoor swimming pool area which we chilled out in while reading and swimming. Really enjoyed our stay and would happily return

2.0 / 10.0

Apr 2019

It was supposed to be the highlight of our 2-week trip around Sri Lanka, 2 nights at The Grand Hotel. It certainly wasn't. Rude, indifferent staff, poor service and so-so rooms. Yes, the grounds are beautiful and the restaurants are best in class, but there is nothing warm, welcoming or special about this place. A miscommunication with Expedia meant that my booking wasn't received by the hotel but instead of trying to resolve the issue, the front desk told me to "solve my own problem". When I brought this up to the manager, he didn't apologise but said it happened so often that the staff couldn't handle it. There was no apology and no attempt to make amends for the lapse in customer service. The attitude here is "take it or leave it", and my advice is to avoid this hotel like the plague.

2.0 / 10.0

Apr 2019

It was supposed to be the highlight of our 2-week trip around Sri Lanka, 2 nights at The Grand Hotel. It certainly wasn't. Rude, indifferent staff, poor service and so-so rooms. Yes, the grounds are beautiful and the restaurants are best in class, but there is nothing warm, welcoming or special about this place.A miscommunication with Expedia meant that my booking wasn't received by the hotel but instead of trying to resolve the issue, the front desk told me to "solve my own problem". When I brought this up to the manager, he didn't apologise but said it happened so often that the staff couldn't handle it. There was no apology and no attempt to make amends for the lapse in customer service. The attitude here is "take it or leave it", and my advice is to avoid this hotel like the plague.

2.0 / 10.0

Apr 2019

Our room was not available until well after an hour of the stated check in time. The room we were allocated did not match what we had booked. The hotel was very busy due to the holiday season and the staff were inadequacy trained to cope. The discount offered through the Expedia booking was disputed at check out. The hotel is a magnificent property however has serious staffing issues that need to be addressed. There was no security at the hotel and with many tourists walking through the property that are not house guests this is unacceptable in the current climate. A frustrating stay indeed.

5.0 / 10.0

Apr 2019

Great and impeccable service! We were surprised with bed folding before sleeping, and fruits and chocolates as welcome gifts. Beautiful property as well.

2.5 / 10.0

Apr 2019

Grand by Name, and a grand experience. We thoroughly enjoyed our 2 night stay. Staff are both friendly and very professional. All meals, which included 2 breakfasts, 1 lunch and 2 dinners were of a very high standard. The buffet dinner was great. The gardens are like what you see at a botanical gardens anywhere in the world.

5.0 / 10.0

Apr 2019

3.0 / 10.0

Apr 2019

Had an amazing stay at The Grand. The service was great! All the restaurants we ate at which included the Grand Indian and the Grand Thai were brilliant. Would definitely stay again.

2.5 / 10.0

Apr 2019

Had an amazing stay at The Grand. The service was great! All the restaurants we ate at which included the Grand Indian and the Grand Thai were brilliant. Would definitely stay again.

5.0 / 10.0

Apr 2019

Charming old hotel, great customer focus, wonderful staff, many restaurants, good sized room, comfortable bed and clean. Lovely indoor pool. Loved the outdoor area with chairs sitting on the grass to sit and enjoy the sunshine and a drink and bite to eat. Highly recommend this wonderful hotel

FAQs

How much does this hotel cost compared to others in Nuwara Eliya?

The average price for a rental in Nuwara Eliya is $60 per night. This rental is $367 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Grand Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Hotel. Enjoy the water!

Is Grand Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Hotel?

We found 10 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, parking, and laundry.

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8.8 / 10.0

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Grand Hotel

Hotel in Nuwara Eliya

Reasons to book

About this hotel

Amenities

Map of Nuwara Eliya

Nearby attractions

Available Rooms

Deluxe Double Room, 1 Bedroom, Hill View

Junior Suite

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Gregory's Suite

Presidential Suite

Grand Hotel

Hotel in Nuwara Eliya

Reasons to book

About this hotel

Amenities

Map of Nuwara Eliya

Nearby attractions

Available Rooms

Deluxe Double Room, 1 Bedroom, Hill View

Junior Suite

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Gregory's Suite

Presidential Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Nuwara Eliya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Hotel pet friendly?

What amenities are available at Grand Hotel?

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