Neptune Village Beach Resort & Spa All Inclusive

Outdoor pool, pool umbrellas, sun loungers

In-room safe, free WiFi, bed sheets, alarm clocks

Superior Room, Garden Area | In-room safe, free WiFi, bed sheets, alarm clocks

3.8 / 5.0

Good(33 Ratings)

All inclusive resort in Kenya

1 full bed

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this all inclusive resort

Beachside property with outdoor pool
Catch some rays at the beach or spend the day relaxing at Neptune Village Beach Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Neptune Village Beach Resort & Spa All Inclusive offers 78 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Kenya

Nearby attractions

Meru National Park

517.8 mi

Ura Gate Tourism Market

Available Rooms

Superior Room, Garden Area

1 Double • 291 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, Oceanfront

1 Double • 291 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Double • 592 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, Garden Area

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, Garden View

1 Queen • 334 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Neptune Village Beach Resort & Spa All Inclusive

$$$$

3.8 / 5.0

Good(33 Ratings)

All inclusive resort in Kenya

1 full bed

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this all inclusive resort

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Kenya

Nearby attractions

Meru National Park

517.8 mi

Ura Gate Tourism Market

Available Rooms

Superior Room, Garden Area

1 Double • 291 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, Oceanfront

1 Double • 291 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Double • 592 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, Garden Area

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, Garden View

1 Queen • 334 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.8 / 5.0

Good(33 Ratings)

5.0 / 5.0

Aug 2024

Good staff

1.5 / 5.0

Jul 2024

Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money.

2.0 / 5.0

Jul 2023

Way too many flying insects on, yes, on the food. Flies at the dessert stations...flies at the tables when eating. Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only. I did not feel comfortable using the beach, too many unknowns approaching you. Insect, fruit flies in the rooms. Light switches are confusing.

5.0 / 5.0

Feb 2023

The staff was so very friendly and helpful!

2.0 / 5.0

Feb 2022

Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.

1.0 / 5.0

Feb 2022

Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.

4.0 / 5.0

May 2021

This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests.

2.0 / 5.0

May 2021

4.0 / 5.0

Dec 2018

Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay

5.0 / 5.0

Jun 2018

One of the most beautiful experience in all my life ;-) GREAT!

2.0 / 5.0

Jan 2018

Probably would not go back but was ok. Needs better deco and more efficient bar staff.

2.0 / 5.0

Dec 2017

Very good location, and fairly good accomodation arrangements. The staff was awesome!

2.0 / 5.0

Jun 2017

Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected.

1.0 / 5.0

Jun 2017

Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyones needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages..Any of the three neptune hotels on sight are great-and interconnected.

4.0 / 5.0

Jan 2017

pleasing experience, would go back if rate is lower.

1.5 / 5.0

Jan 2017

The stay was ok. Hotel staff generally slow to respond but the food was great.

1.5 / 5.0

Jan 2016

For a 4 star hotel, you need 4 star staff - and the personnel working at Neptune clearly are not trained hotel staff. This shows in many, many, many issues you would not expect in a 4 star hotel at a 4 star price: Toilets are dirty, faucets are leaking, crabs swimming in the pool (over days), drinks are luke warm, the room safe didn't work and the hotel safe was only available at extra cost, the water in the shower would only trickle, not run and the ceiling fan either runs at full (noisy) speed or not at all. Bottom line: Far too expensive for what you get.

2.0 / 5.0

Jul 2015

Nice place

5.0 / 5.0

Mar 2015

Staff very Friendly, Food is Very Good, Clean and great location

3.0 / 5.0

Mar 2014

After checking in, we felt pushed around. We were recharging our laptops in the empty lobby, but we were told to go do that in our room. Too many confusing unwritten rules. The beach was nice.

1.0 / 5.0

Feb 2014

The Neptune Village is becoming 'tired'. Recommended to use the safe in the room but it didn't work for the first 24 hours. Room telephone did not work throughout stay and staff appeared uninterested. Staff we're slow to react to problems.Room was ok and clean and food was average. Difficult to have a relaxing time with loud music being played by the pool.I have stayed at a number of hotels at Diani, Nyali, Watamu and Malindi. This one was disappointing.

2.0 / 5.0

Feb 2014

The Neptune Village is becoming 'tired'. Recommended to use the safe in the room but it didn't work for the first 24 hours. Room telephone did not work throughout stay and staff appeared uninterested. Staff we're slow to react to problems. Room was ok and clean and food was average. Difficult to have a relaxing time with loud music being played by the pool. I have stayed at a number of hotels at Diani, Nyali, Watamu and Malindi. This one was disappointing.

1.5 / 5.0

Oct 2013

Not a lot of variety on food and as per previous reviews full of fat. Got a bit of an upset stomach for the night when we had the fried fish at the snack bar. Restaurant staff were friendly and polite but other staff like their grounds keepers were little undisciplined kids who starred at us inside our rooms while they were doing their work in the garden outside. Creepy.

2.5 / 5.0

Aug 2013

The outdoor facilities are wonderful, relaxing and perfect for a holiday with one exception; the beautiful beach is not comfortable with the relentless Hawkers "Beach Boys" incessantly following you trying to sell exactly the same things. They ruin the beach and made it off limits. You can hardly ever take a quiet walk along the beach. The staff Entertainment Crew - Animation - are friendly, personable and make the facility lively day night with activities from, Swahili lessons, pool exercise, stretching, Football on beach, Volleyball, etc and nighttime shows and production and games. All Inclusive resort offers quality food at fair price, however optional activities (water sports, spa etc) are hawked by 'on commission' staff daily. "Pay for" items include everything else - one must pay for water in rooms and phone calls etc. This is definitely a 4 Star Resort for its facilities but the Decor and cleanliness is below par and dated. I would definitely come back but i might check out other hotels and resorts in the area. I design and build resorts in the Middle East and South East Asia; and visit Hotels around the world: These 3 Hotels; Neptune Palms, Neptune Village and Neptune Paradise (closed for repairs) are owned by one man, they need to be improved to maintain 4 star rating. The Staff and mid level staff are amazing, the mangers need people skills, especially in front of guests.

FAQs

How much does this all inclusive resort cost compared to others in Kenya?

The average price for a rental in Kenya is $94 per night. This rental is $300 above the average.

Is parking included with this all inclusive resort?

Yes, parking is listed as an amenity at Neptune Village Beach Resort & Spa All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this all inclusive resort?

Yes, a swimming pool is available for use at Neptune Village Beach Resort & Spa All Inclusive. Enjoy the water!

Is Neptune Village Beach Resort & Spa All Inclusive pet friendly?

Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Neptune Village Beach Resort & Spa All Inclusive?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Neptune Village Beach Resort & Spa All Inclusive

All inclusive resort in Kenya

Reasons to book

About this all inclusive resort

Amenities

Map of Kenya

Nearby attractions

Available Rooms

Superior Room, Garden Area

Deluxe Room, Oceanfront

Junior Suite

Deluxe Room, Garden Area

Premium Room, Garden View

Neptune Village Beach Resort & Spa All Inclusive

All inclusive resort in Kenya

Reasons to book

About this all inclusive resort

Amenities

Map of Kenya

Nearby attractions

Available Rooms

Superior Room, Garden Area

Deluxe Room, Oceanfront

Junior Suite

Deluxe Room, Garden Area

Premium Room, Garden View

Ratings and reviews

FAQs

How much does this all inclusive resort cost compared to others in Kenya?

Is parking included with this all inclusive resort?

Is there a pool at this all inclusive resort?

Is Neptune Village Beach Resort & Spa All Inclusive pet friendly?

What amenities are available at Neptune Village Beach Resort & Spa All Inclusive?

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