Sierra Hotel
Hotel in Dumaguete
3-Star Hotel
Reasons to book
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Dumaguete with a full-service spa and free breakfast
Along with a full-service spa, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Sierra Hotel offers 73 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels.
Recreational amenities at the hotel include a fitness center.
Along with a full-service spa, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Sierra Hotel offers 73 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels.
Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Dumaguete hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Dumaguete
Available Rooms
Deluxe Room, 1 Bedroom
1 Double • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 Bedroom
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Suite
1 King • 344 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Sierra Suites
1 Queen • 1 Single • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
I changed hotels. It was so bad. The woman on reception was very rude. The wifi was so weak, when I complained and asked to be moved from the Penthouse room to anywhere in the hotel for a better signal, she laughed and said all the rooms were bad. I asked for a refund on my booking and she refused to give it.
4.0 / 5.0
friendly and polite staff; good breakfast buffet; room wasn't well cleaned at checkin; toilet & sink in bathroom tiny but room was spacious; a nice place to stay when highly fluxuating booking rate is low
1.0 / 5.0
The desk clerk was rude and falsely claimed I reserved a room with two twin beds. I had to be assertive and made them put us in a room with a queen bed. Also there was no hot water and the toiletries were lacking. The hotel is laid out strangely makking it difficult for someone with a disability to get around.
5.0 / 5.0
Good location to catch bus either way to Dauin. Close to airport. Friendly helpful staff in the bar. Good morning breakfast for guests.
5.0 / 5.0
Great place to spend the night in Dumaguete. The kids loved the pool. Rooms were clean and spacious. Parking is a little difficult and navigating the hotel can be a challenge but overall a great place to stay.
1.0 / 5.0
Dont have hair dryer
Lost my t shirt
Dont have seat for breakfast
Some food not enough for breakfast
Dont have guide for the table
4.0 / 5.0
Nice hotel. Transportation provided by hotel to another nearby hotel was way too expensive in a town without regular taxis...
4.0 / 5.0
Nice pool with snacks available.
3.0 / 5.0
Older hotel bathroom needs to be regrouted. Rain shower head in bathroom. Bathroom drainage is not great. Coffee maker broken. Outside light always on so no blackout for sleep Pool closes at 7pm. Will never change me back but the free breakfast was great
4.0 / 5.0
Great staff. Main issue was poor internet.
5.0 / 5.0
Friendly staff.
4.0 / 5.0
Very nice for a 3 and one half hotel. Rooms cleaner and roomer than expected. I would probably stay again.
5.0 / 5.0
Swimming pool and gym is very clean and customer service in every area of hotel is outstanding ! The best in
dumaguete city
5.0 / 5.0
The air condition unit was noisy
4.0 / 5.0
The breakfast was awesome …the guard at the door was great ,one couldn’t ask for a better person ..so if one stays here ,please give her a tip ..big smiles and very friendly and helpful …only down side ,the rooms don’t have wash cloths or face towels ..other than that it’s a good place to stay
5.0 / 5.0
Very excellent customer service. Staff were very accommodating..
5.0 / 5.0
very pleasant stay the staff was great , shower was hard to control the hot water , but manageable, breakfast was good but lacked sweets like muffins or danish
5.0 / 5.0
The food was excellent and the entire staff were very friendly and professional. I will stay there again!
5.0 / 5.0
Great place to stay.
1.0 / 5.0
I have never had such a poor experience at a hotel in my entire life and traveling to over 15 different countries. Avoid this place at all costs it is no mistake why the place is rated so poorly. Management should be fired immediately or this place will probably go out of business in the near future.
2.0 / 5.0
Breakfast service was inattentive, staff parking in garage took to regard for guests, most staff were very good with the previous being the exception.
0.5 / 5.0
The hotel was closed despite having listed as availibility on the internet. It was a pain in the ass trying to get my money refunded.
1.0 / 5.0
The room is nice. There is a wait staff in the breakfast area that is very helpful and accommodating. The front desk was chaotic. Too many people behind the reception area. I think they are training the staff? But overall it was good. The pool is nice addition to the hotel.
2.0 / 5.0
The room is nice. There is a wait staff in the breakfast area that is very helpful and accommodating. The front desk was chaotic. Too many people behind the reception area. I think they are training the staff? But overall it was good. The pool is nice addition to the hotel.
2.0 / 5.0
Will book this again in December when back in the Philippines and the airport shuttle was very good
2.0 / 5.0
Will book this again in December when back in the Philippines and the airport shuttle was very good
2.5 / 5.0
Not so busy area but easily accessible to other firm of transportation. Decent breakfast and very helpful and friendly staff.
0.5 / 5.0
messed up our reservations. we were forced to check out co they said the next guest is waiting for the room even though we have reserved the rooms for late check out just because they messed up and mixed up our room reservation. not considering that we had pre nuptial preparations for the bride. we were still taking official pictures and videos when we were asked to leave RIGHT AWAY! not to mention we reserved 8 rooms for our bridal party, fashion designer, bridal room, and other guests for the wedding. they were so inconsiderate and wasnt able to solve their problems on their own. i was helping them arrange the rooms coz they were not flexible enough considering that when they messed up our rooms, it wasnt even our fault. it was a miscommunication between their staff and they were not able to get the instructions given by our wedding planner.
0.5 / 5.0
messed up our reservations. we were forced to check out co they said the next guest is waiting for the room even though we have reserved the rooms for late check out just because they messed up and mixed up our room reservation.
not considering that we had pre nuptial preparations for the bride. we were still taking official pictures and videos when we were asked to leave RIGHT AWAY! not to mention we reserved 8 rooms for our bridal party, fashion designer, bridal room, and other guests for the wedding.
they were so inconsiderate and wasnt able to solve their problems on their own. i was helping them arrange the rooms coz they were not flexible enough considering that when they messed up our rooms, it wasnt even our fault. it was a miscommunication between their staff and they were not able to get the instructions given by our wedding planner.
2.5 / 5.0
Room cleaners were really good.
1.5 / 5.0
over priced for airport shuttle 400 peso, tricycle only 100 peso. lost the room card, you got to pay 1000 peso. do not try massage in the hotel, no good. I recommend Original Nature Spa, it is nice, just turn right from the hotel, on the same street, walking 2 minutes. good house keeping and the doorbell boy
1.3 / 5.0
I had a great stay at the hotel, food was fantastic and the service amazing also. Im traveling around but will come back and stay for another week.. Thanks
2.5 / 5.0
I had a great stay at the hotel, food was fantastic and the service amazing also. I'm traveling around but will come back and stay for another week.. Thanks
0.5 / 5.0
When I booked this hotel, I was already hesitant because of the reviews. It’s supposed to be a wedding gift to my cousin and she’s the one who insisted about this hotel that’s supposed to be new and nice. The staff was accommodating, but the room was overrated. The bedsheets was wrinkled and presentable impressive. My cousin woke up in the middle of the night with the sound and spark in the ac cord that forced her to turned off the ac. It was really such a bad experience and embarrassing. Don’t be fooled by the pictures posted on the internet. Looks good but it actually looked old and not well kept.
2.5 / 5.0
Ideal location for downtown and beach , walking distance
1.5 / 5.0
The conditions were average but the location was outside of the city. The shower was terrible for one of the highest priced hotels in the area. At the end of my stay, I asked for a ride to the airport (6 minutes away). I was told that airport pickup was free. Airport return was 400 pesos. Deceitful. I won't stay again for this reason. I took a trike. 10 pesos.
1.3 / 5.0
Good safe location. Good restaurants at hotel and within walking distance. Staff very courteous and helpful. Shia at the main desk was exceptional. Thx.
2.5 / 5.0
Good safe location. Good restaurants at hotel and within walking distance. Staff very courteous and helpful. Shia at the main desk was exceptional. Thx.
1.0 / 5.0
I checked in late in the afternoon and had to wait 25 minutes for my room to be ready and this after I booked on line and paid in advance! I stYed two nights and there was no attempt to clean my room and supply fresh towels and there was virtually no housekeeping staff to be seen. The beds are very small and would not accommodate my sic foot frame. I have stayed at all the nicer hotels in dumaguete and this hotel is more expensive than most but just does not deliver on the service piece.
2.5 / 5.0
Friendly staff, clean room, one of my better stays in the city. Was convent to the downtown and places I needed to go.
FAQs
How much does this hotel cost compared to others in Dumaguete?
The average price for a rental in Dumaguete is $56 per night. This rental is $130 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sierra Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sierra Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sierra Hotel?
We found 9 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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