The Palmy Resort Phu Quoc & Spa

Suite, Beach View, Beachfront | Beach/ocean view

Deluxe Double or Twin Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Family Suite Beach Connecting | Living area | Flat-screen TV

Minibar, in-room safe, desk, blackout drapes

4.0 / 5.0

Good(132 Ratings)

Hotel in Phu Quoc

3-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Beach location and 3 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of The Palmy Resort Phu Quoc & Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
The Palmy Resort Phu Quoc & Spa offers 158 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Phu Quoc

Nearby attractions

Available Rooms

Executive Suite, 1 Bedroom

1 King • 484 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Double or Twin Room, Sea View

1 Double • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Double or Twin Room, Non Smoking, Garden View

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Double or Twin Room, Mountain View

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Grand Suite, Kitchen (Balcony)

1 King • 484 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

The Palmy Resort Phu Quoc & Spa

$$$$

4.0 / 5.0

Good(132 Ratings)

Hotel in Phu Quoc

3-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Phu Quoc

Nearby attractions

Available Rooms

Executive Suite, 1 Bedroom

1 King • 484 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Double or Twin Room, Sea View

1 Double • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Double or Twin Room, Non Smoking, Garden View

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Double or Twin Room, Mountain View

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Grand Suite, Kitchen (Balcony)

1 King • 484 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.0 / 5.0

Good(132 Ratings)

1.5 / 5.0

Oct 2024

The hotel is out dated. Need a lots upgrade

2.0 / 5.0

Feb 2020

e paid extra for a sea view room but were put in a room looking directly from not a water tower. The location is excellent right on the beach with an amazing pool view. Breakfast is average as is the service of the rooms and one of the days our room was not done at all. Probably a worldwide 3 star hotel but a wonderful position.

2.0 / 5.0

Dec 2019

+ Decor was nice both in the room and in the common areas + pools were nice and swimmable + sunchairs were plenty of + breakfast was good with many choices + staff were polite - the walls were VERY thin. You could hear everything from your neighbors room - the view from our room was to the backyard which looked like a dumpster - the restaurant and the pool next to the beach is a bit far from the actual hotel - hotel's restaurant's prices were a bit too high

2.5 / 5.0

Dec 2019

The room is big and clean, bathroom also is big with nice equipment. The swimming pool with the sea view is amazing! Spa service so comfortable and relax! I think the restaurant need to improve, breakfast buffet just have a little of hot dishes.

4.0 / 5.0

Dec 2019

Nice hotel. We had a great ocean view from our hotel room. We stayed one night longer than initially planned.

3.0 / 5.0

Aug 2019

I liked most about their private beach and the swimming pool. They were very clean. Breakfast buffet was another plus point. I just didn’t like the room. It wasn’t clean or nice as it showed in the pictures. The location was great though. It was close to every where, and we used cabs as our transportation (I used MaiLinh app, it’s just like Uber app here.) Overall, I will book a different hotel to stay and pay extra if I have to if I ever come back to Phu Quoc again.

2.5 / 5.0

Jun 2019

Amazing value. The pool at the beach is perfect! The staff is kind and the rooms are very nice.

5.0 / 5.0

May 2019

Choosing this hotel was a great success. Compared to the popular Western oriented hotel, it was cozy and cost effective because many of the customers seemed to be the Vietnamese, not the sightseers from neighbor countries. Staff members at the hotel were kind and smiling all the time. I cannot find any disadvantages in staying at this hotel even though it was a short stay. Thanks!

5.0 / 5.0

Apr 2019

Two pools with one being placed just in front of the beach. No sunbeds available at the beach.

1.5 / 5.0

Mar 2019

I did not like this property at all. Very bad service. Manager doesnt know what she was doing or cared about her guest. The rooms are not good from the pictures. Low class and not worth the money. The pool area is decent otherwise i would not come back or recommend to my friends/family

3.0 / 5.0

Mar 2019

I did not like this property at all. Very bad service. Manager doesn't know what she was doing or cared about her guest. The rooms are not good from the pictures. Low class and not worth the money. The pool area is decent otherwise i would not come back or recommend to my friends/family

2.0 / 5.0

Mar 2019

The beachfront breakfast area and pool was good.

3.0 / 5.0

Mar 2019

Breakfast was fine dinner expensive compared to outside restaurants

2.0 / 5.0

Feb 2019

Staff was friendly, the reception area is nice. But overall the hotel has very poor maintenance. The bathroom has broken tiles, lots of mold on the shower curtain, and no ventilation. Rooms have ants & such a thin wall you could hear every sound people were making in the next room. The hotel restaurant and the infinity pool is right next to the beach but below its floor is stinky sewage. So we had breakfast with sewage smell coming up from below. Pools are dirty. And on top of that, there are lots of constructions in the alley.

2.0 / 5.0

Feb 2019

The Hotel is in good condition, the rooms are beautiful and the pool area is great. Even the breakfast is surprisingly good! But there are some things to have in mind: The reception is not good. They promised me free pick up at the airport and honeymoon surprise for my wife. They forgot both. They can barely speak English and they have a sign that says they accept Amex but they do not. When asked about cleaning or other basic questions they don’t understand. The cleaning of the rooms is sloppy and they never change the sheets. You will wake up by their screaming walkie talkies or they will knock on your door even tough you have the do not disturb sign up. This happened twice. The rooms are loud and you will hear your neighbors. Both in the room next door and when they talk in the hallway.

2.0 / 5.0

Feb 2019

It was far better than reviews on Tripadvisor. Lovely spacious rooms and balcony overlooking the sea. Dramatic sunsets. Beautiful pools. And sunbeds towels were not a problem at 8am. Fab breakfast. Okay cupboard door to fridge was faulty and showe trays are too shallow, but it wasn’t the end of the world. There are far more pluses than minuses. I do think a daily power wash around public areas wouldn’t go amiss, instead of sweeping up sand around public areas, but got a feeling that tiles might not be able to sustain the pressure. Anyway not my problem. It wouldBe beneficial of management to defend itself.regarding review as they don’t respond to any positives or negatives. We had a great time there even though I think we were the only Brits there. Wouldn’t have wanted to have paid more than we did. It was a fair price and quite honestly, if not nit picking, we had a lovely time.Happy hour is ideal 4.39-6.30 to watch the most amazing sunset. Guest from other nations were not a problem. Bigger picture overall we had a lovely stay and lovely staff. Yes I would recommend value for money. It is not Europe and this is a luxury hotel for a new country trying to catch up with the West and such like, but that makes it more interesting. So take the snob factor out and enjoy it for what it is and please manager respond to your reviews.

4.0 / 5.0

Feb 2019

It was far better than reviews on Tripadvisor. Lovely spacious rooms and balcony overlooking the sea. Dramatic sunsets. Beautiful pools. And sunbeds towels were not a problem at 8am. Fab breakfast. Okay cupboard door to fridge was faulty and showe trays are too shallow, but it wasn’t the end of the world. There are far more pluses than minuses. I do think a daily power wash around public areas wouldn’t go amiss, instead of sweeping up sand around public areas, but got a feeling that tiles might not be able to sustain the pressure. Anyway not my problem. It would Be beneficial of management to defend itself.regarding review as they don’t respond to any positives or negatives. We had a great time there even though I think we were the only Brits there. Wouldn’t have wanted to have paid more than we did. It was a fair price and quite honestly, if not nit picking, we had a lovely time. Happy hour is ideal 4.39-6.30 to watch the most amazing sunset. Guest from other nations were not a problem. Bigger picture overall we had a lovely stay and lovely staff. Yes I would recommend value for money. It is not Europe and this is a luxury hotel for a new country trying to catch up with the West and such like, but that makes it more interesting. So take the snob factor out and enjoy it for what it is and please manager respond to your reviews.

4.0 / 5.0

Feb 2019

I liked the pools & the food,the free breakfast was very good,location was very good ,very close to the beach Hotel was close to the airport

5.0 / 5.0

Feb 2019

The beachfront pool near the beach is the extra marks and the view is superb. Friendly staff and attend to request quickly. The only con is wish they can maintain their cleanliness as there is flies on the bathroom ceiling and all died on next morning which fall onto the hand basin. Probably the problem only happen on the beachfront room. Overall is nice experience staying on this hotel.

2.0 / 5.0

Jan 2019

We enjoyed most of our time at The Palmy. We did book a sea view room through Expedia howevere we arrived and tehre was no sea view just a garden view. When we talked to staff they said they recieved a voucher for a deluxe room nothing about sea view from Expedia. Breakfast is ok. Pool at beach gets busy early and there is still construction in the area and at the hotel.

2.0 / 5.0

Jan 2019

Very comfortable room. Mostly Russians at the hotel. Ocean very nice to swim -- but no beach. You walk down stone stairs from the swimming pool directly into the ocean. Food here was below average. Would recommend eating elsewhere. We were denied a drink at the bar at 9:45 because the restaurant closed at 10:00. Overall, very comfortable room with good value for the money.

2.0 / 5.0

Jan 2019

There is no hot shower in the evening and the room is quite sandy when we move in.

2.0 / 5.0

Dec 2018

Lots of building work in and around hotel

2.0 / 5.0

Dec 2018

We were very happy with our hotel. The staff were very friendly and helpful. Mr Ben gave us good advice on what to see on the island. Only detractors are that noise from next door travels through the walls easily so we had disturbed sleep on quite a few mornings. Also a fresh towel wasn't so fresh and had a soil mark on it which was unpleasant.

2.0 / 5.0

Dec 2018

2.0 / 5.0

Dec 2018

We had a very nice stay at the Palmy. The room was excellent, the bed very comfortable, and the service very good. The breakfast buffet was excellent, but I recommend eating lunch and dinner elsewhere, as the restaurant food is overpriced and a bit disappointing. The pools and pool areas are very clean, but were quite crowded during our stay. The beach areas were small and there was a lot of trash around. The surrounding area is not great. There is a lot of trash everywhere, and construction sites surround the property. The area is clearly developing, and I imagine will be more built up in years to come. It is close to lots of other restaurants and the city of Duong Dong.

1.0 / 5.0

Dec 2018

Room, breakfast are so good. But swimming pool is so small with small numbers of chairs. Beach is too small, about 0-3m sands from wave.

1.5 / 5.0

Nov 2018

Really nice resort but when checking in it seemed there were too many “cooks in the kitchen” to do the same job and that felt weird.. there were not enough towels at the pool and the bathroom was not very clean. The staff is really nice though but I think I would not come back - definitely worth to check something cheaper as everyone has access to the beach

2.0 / 5.0

Nov 2018

Front office staff very helpful. Free pick up and send off to airport was an added bonus

1.0 / 5.0

Nov 2018

The Palmy has intentionally misleading advertising on Expedia. Our stay was very disappointing. The first room we checked into had a non functionang phone and air conditioner. After requesting a new room, we were put into a lower grade room with a non flushing toilet, another non working phone, a badly functioning WiFi, an improperly intalled shower, and an AC that broke down by thr 2nd night. With no overnight maintenance, we had to sweat and suffer all night. I also had to show the daytime maintenace how to fix the toilet, and I am no expert. As regarding the "spa", there is no spa onsite. The Palmy advertises the "Thaan Spa", the 55th top rated by Conde Nast, as being onsite but it is really miles away. The Palmy has a few massage tables in the basement. That is all. It is no spa. The Palmy advertises a Cocktail Bar. They in fact have a sparsely supplied bar but I had to show the so called "bar tender" how to make a Bloody Mary and a Whisky and Coke. There is no poolside waiter service. Now the restaurant. The breakfast buffet had undercooked meats, a small selection of fruit and juices that ran out quickly and took a long time to be replenished, and I waited 10 minutes for clean juice glasses and coffee cups to be washed and replenished. The ownership of the Palmy needs to step up and spend some money to professionalize everything about this resort.

1.3 / 5.0

Oct 2018

Fab hotel, lovely pool, food and rooms! Very attentive staff, mr Ben offered lots of helpful hints and tips. Would definitely stay again.

2.5 / 5.0

Oct 2018

great hotel, the pool is amazing, very friendly staff, good food

1.3 / 5.0

Jul 2018

This was an amazing relaxing place.

1.3 / 5.0

Jan 2018

This hotel is brand-new and not entirely finished, so there is some construction work still happening. however we stayed in one of the beachside villas which was perfect. The pool area is beautiful and directly on the beach. the staff are wonderful and the restaurant is great too. will definitely be back!

FAQs

How much does this hotel cost compared to others in Phu Quoc?

The average price for a rental in Phu Quoc is $56 per night. This rental is $36 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Palmy Resort Phu Quoc & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Palmy Resort Phu Quoc & Spa. Enjoy the water!

Is The Palmy Resort Phu Quoc & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Palmy Resort Phu Quoc & Spa?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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The Palmy Resort Phu Quoc & Spa

Hotel in Phu Quoc

Reasons to book

About this hotel

Amenities

Map of Phu Quoc

Nearby attractions

Available Rooms

Executive Suite, 1 Bedroom

Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Non Smoking, Garden View

Deluxe Double or Twin Room, Mountain View

Grand Suite, Kitchen (Balcony)

The Palmy Resort Phu Quoc & Spa

Hotel in Phu Quoc

Reasons to book

About this hotel

Amenities

Map of Phu Quoc

Nearby attractions

Available Rooms

Executive Suite, 1 Bedroom

Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Non Smoking, Garden View

Deluxe Double or Twin Room, Mountain View

Grand Suite, Kitchen (Balcony)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Phu Quoc?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Palmy Resort Phu Quoc & Spa pet friendly?

What amenities are available at The Palmy Resort Phu Quoc & Spa?

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