Quest Serviced Residences
Hotel in Lapu-Lapu City
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Central hotel with free parking connected to a shopping center in Cebu
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and laundry facilities are onsite.
Quest Serviced Residences offers 28 air-conditioned accommodations with minibars and safes. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and bidets.
Recreational amenities at the hotel include an outdoor pool.
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and laundry facilities are onsite.
Quest Serviced Residences offers 28 air-conditioned accommodations with minibars and safes. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and bidets.
This Cebu hotel provides complimentary wireless Internet access. Smart televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Map of Lapu-Lapu City
Available Rooms
One Bedroom Suite Double (Room Only)
1 King • 538 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
One Bedroom Suite (Single)
1 King • 538 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
One Bedroom Suite Double
1 King • 538 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Two Bedroom Suite Double (Room Only)
1 King • 2 Double • 872 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Two Bedroom Suite (Single)
1 King • 2 Double • 872 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
The rooms are very spacious! It did seem a bit dusty but I would recommend a stay there.
I think a deep clean or servicing of the ac's wpuld help
8.0
Close to everything.
8.0
exhaust fan very noisy, drains slow, no hot water,etc
10.0
This was a great stay for my family and I. The staff always greeted you with smiles and are extremely helpful. This location is across from Ayala Mall making shopping very easy. The buffet was perfect for the family.
We will be back
5.0
Our stay was very nice the suit we had accommodated our family very well. Everything worked well in the room and the kitchen was very nice. Very close to ayala mall. We would definitely stay there again. And one more thing the breakfast buffet is so awesome it has Everything you can think of on it and the staff everywhere there are the best and very helpful.
4.0
Overall good in staying.. friendly staff and etc
5.0
Everyone are so accommodating and have a very good service from check in to hotel boys to security guards and food is excellent. Planning to come back with family. Transport from hotel to airport is very systematic
5.0
The hotel was clean and tidy, had 2 bedrooms which was a huge plus, and also ideally positioned. We had plenty of food options across the street at the mall, we were centrally located for all tourist visiting locations, and the general area was also quite pleasant.
10.0
My favorite place to stay near Ayala
8.0
Good: Location next to the mall was ideal. Staff was extremely nice and helpful. Arranged a great tour and were always extremely welcoming. Pool and gym ideal for what i needed.
Not good- only one bathroom had hot water in 2 br suite. No cable working. Would of been nice-to watch tv at end of day. Called the engineers, but stayed in residences and in two rooms no cable.
4.0
Its always good to stay at a place away from home
8.0
good
10.0
Friendly staff
10.0
Quest Serviced Residences are actually part of the Quest Hotel. These larger apartments are just on floors 19-25. When I was initially looking at locations, it appeared these were separately located properties.
The rooms are very spacious and include amenities such as a kitchen, separate dining room table, bedrooms, and 2 baths (at least the one we stayed in). Location is adjacent to Ayala Mall. Check in is in the Business Area which is just around the corner from the main desk.
10.0
The location was great,, the staff was very nice, The room was clean, great food. Just a great experience
2.0
NO HOT WATER TO TAKE A SHOWER
10.0
Very convienent
2.0
The word "serviced" was lacking. The listing on hotels.com indicated the room included daily cleaning services. When I came back to my room on my first full day on Thursday, I was disappointed to have found my room wasn't cleaned. I called and requested to have my room serviced. The following three days, housekeeping did not come to service my room. It wasn't until I complained to the assistant manager that my room finally got cleaned daily. Also room service was not aware of the payment policies related to the type of room I had. Again, I had to have the manager address the issue. Then the air conditioning broke down in my room requiring them to transfer me to a different room and me to pack up all stuff. Once I got to the new room, I had to call and request them to provide toilet paper (none was in the room) and other bathroom essentials. The staff was responsive but it was frustrating to ask for items that should already be in the room (like toilet paper), and having strange people coming to your room. Each of whom kept asking if I was alone - a question a woman does not like being asked by male staff. It was creepy. Food wasn't that great either. Needless to say I will not be staying there again if I can help it.
1.0
The word "serviced" was lacking. The listing on hotels.com indicated the room included daily cleaning services. When I came back to my room on my first full day on Thursday, I was disappointed to have found my room wasn't cleaned. I called and requested to have my room serviced. The following three days, housekeeping did not come to service my room. It wasn't until I complained to the assistant manager that my room finally got cleaned daily. Also room service was not aware of the payment policies related to the type of room I had. Again, I had to have the manager address the issue. Then the air conditioning broke down in my room requiring them to transfer me to a different room and me to pack up all stuff. Once I got to the new room, I had to call and request them to provide toilet paper (none was in the room) and other bathroom essentials. The staff was responsive but it was frustrating to ask for items that should already be in the room (like toilet paper), and having strange people coming to your room. Each of whom kept asking if I was alone - a question a woman does not like being asked by male staff. It was creepy. Food wasn't that great either. Needless to say I will not be staying there again if I can help it.
8.0
Super generous staff and overall hospitality. Building is starting to show its age. Internet spotty at times. Had to move rooms 2x due to AC failure. Room Service forgot to submit an order once. Location is walkable to a large mall with shops and restaurant. Kitchenette was key (but missing some items, pots pans coffee maker, etc). Wished there was a hot tub too, however the pool area was nice and well maintained. Despite the blemishes the staff were extremely accommodating. I would return to Quest in the future! :)
8.0
The staff are courteous and very welcoming to the guests, excellent customer service, the bathroom in quest residences are outdated
4.0
The staff are courteous and very welcoming to the guests, excellent customer service, the bathroom in quest residences are outdated
3.0
1.location is okay, but the rout to the Ayala mall is not convenient, not short, not safe.
2. the room is shut down due to the power, not okay, we are shut down at least for 30 min, carzy!
3. can not earlier check-in and we have requested the a second room to be next to each other in advance, but actually only the same floor, not next to each other!
5.0
Location is excellent near mall and street food, the only complaint was not enough toiletries supplied or towels example , one small soap and one very small roll of TOilet Paper
2.5
Very big room with a nice view. Fantastic breakfast. Staff super friendly as always. One of the best hotels in the Philippines
5.0
Very big room with a nice view.
Fantastic breakfast.
Staff super friendly as always. One of the best hotels in the Philippines
2.5
Beautiful appartments and spacious
5.0
Beautiful appartments and spacious
4.0
The residences are really a good deal and great comfortable home away from home
4.0
The residences are really a good deal and great comfortable home away from home
4.0
I found the property to be clean, roomy, accommodating and very hospitable. As well as reasonably well located. The only drawback was the very slow internet. Also, I forgot a plug-in battery charger in the apartment. I called about getting it back but got no return call.
5.0
Service was great. Place is pretty clean compare to most of the hotels in the area
5.0
Excellent staff at hotel very friendly. Always greeted with a smile. Love this place would highly recommend.
2.0
First off the room was huge, so my first impression was outstanding. Then came the issues. This review is for two different trips, 4 nights and 3 nights, but for the same room type over the period of two weeks. The location is great, right across from the Ayala mall. The breakfast buffet is at your own risk. I got sick on two different occasions. Also, there is limited hot water for the showers and if you are staying on a high floor; only two of the 4 elevators work. So you could be standing downstairs for 5 minutes or more depending on how crowded it is because the two elevators you can't use will keep coming down. Also my first room on the 19th floor had a tremendous odor that made you gag whenever you went into the bathroom. btw, my room had two bathrooms, so I could just use the other one. Also the safety box didn't work...but this room was far better than the second room on the 23rd floor. They locked the door to the washer and said I couldn't use it even though the listing said it had one....eventually after 8 hours, they opened the room, but there was no power. An electrician came up and fixed the power, but shortly afterwards, the light in the second bathroom blew-up injuring myself and knocking out the power to half the room. This could just be my misfortune, but I stayed in two different rooms an can definitely say, for the price there are much better options in the area. i.e. Mandarin Plaza (comparable price) or Red Planet (cheaper). fyi, room wifi is horrible.
1.0
First off the room was huge, so my first impression was outstanding. Then came the issues. This review is for two different trips, 4 nights and 3 nights, but for the same room type over the period of two weeks. The location is great, right across from the Ayala mall. The breakfast buffet is at your own risk. I got sick on two different occasions. Also, there is limited hot water for the showers and if you are staying on a high floor; only two of the 4 elevators work. So you could be standing downstairs for 5 minutes or more depending on how crowded it is because the two elevators you cant use will keep coming down. Also my first room on the 19th floor had a tremendous odor that made you gag whenever you went into the bathroom. btw, my room had two bathrooms, so I could just use the other one. Also the safety box didnt work...but this room was far better than the second room on the 23rd floor. They locked the door to the washer and said I couldnt use it even though the listing said it had one....eventually after 8 hours, they opened the room, but there was no power. An electrician came up and fixed the power, but shortly afterwards, the light in the second bathroom blew-up injuring myself and knocking out the power to half the room. This could just be my misfortune, but I stayed in two different rooms an can definitely say, for the price there are much better options in the area. i.e. Mandarin Plaza (comparable price) or Red Planet (cheaper). fyi, room wifi is horrible.
5.0
I absolutely enjoyed my stay at the Quest Residences. Having the preference between their hotel rooms or the residences, I would choose the residences as the rooms were ample and spacious to move around freely and feel at home.
5.0
The Quest Serviced Residences was perfect for your stay in Cebu.
Location wise in the city and also only 2 mins walk to Mall . The staff are fantastic. Friendly service with a smile . The 2 bed rooms apartment was clean with great facilities. We have stayed previously at Quest in 2014 and I have re booked again at Quest next week for our last few days before leaving Cebu .
2.5
The Quest Serviced Residences was perfect for your stay in Cebu.Location wise in the city and also only 2 mins walk to Mall . The staff are fantastic. Friendly service with a smile . The 2 bed rooms apartment was clean with great facilities. We have stayed previously at Quest in 2014 and I have re booked again at Quest next week for our last few days before leaving Cebu .
4.0
Loved the area, had an amazing mall right next to us. It was central enough, but not in the middle of the hustle and bustle.
2.0
Loved the area, had an amazing mall right next to us. It was central enough, but not in the middle of the hustle and bustle.
FAQs
How much does this hotel cost compared to others in Lapu-Lapu City?
The average price for a rental in Lapu-Lapu City is $56 per night. This rental is $69 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quest Serviced Residences. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quest Serviced Residences. Enjoy the water!
Is Quest Serviced Residences pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quest Serviced Residences?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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