Norfolk Inn Paddington
Hotel in City of Westminster
3-Star Hotel
Reasons to book
Includes essentialsInternet / Wifi, Laundry and more
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About this hotel
Hotel with a 24-hour front desk, a short walk to Hyde Park
This smoke-free hotel features concierge services, laundry facilities, and a 24-hour front desk. Other amenities include a reception hall.
Housekeeping is available on request.
Norfolk Inn Paddington offers 31 accommodations with coffee/tea makers. Bathrooms include showers. Housekeeping is provided on request.
This smoke-free hotel features concierge services, laundry facilities, and a 24-hour front desk. Other amenities include a reception hall.
Housekeeping is available on request.
Norfolk Inn Paddington offers 31 accommodations with coffee/tea makers. Bathrooms include showers. Housekeeping is provided on request.
Amenities
Internet / Wifi
Laundry
Map of City of Westminster
Available Rooms
Single Room
1 Single • 107 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Double Room
1 Double • 248 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Twin Room
2 Single • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
There was a mouse in a room and the reception guy made me help him try catch it. After 5 failed attempts he finally had another room for us to stay. No mouse to be seen but the bathroom was a health hazard. Only ventilation was an open hole to outside and every surface had black mould on it. The silicon lining in the shower cubical was black with mould. The drain hole was broken. The shower stuck out an unfinished and open hole in the wall. The sink over filled. The whole bath smelled disgusting too. Bed was comfy enough. Only one available plug point in the room. The tv didn't work. Skirting boards hanging off the walls. The windows were terrible for noise pollution also and you could feel the room vibrant when an underground train left Paddington station
2.5
It was awful, unclean, incredibly hot, none of the provisions that were listed. Water was scolding hot.
2.5
Stayed for 2 nights.
Garbage bags outside hotel front door, run down reception, extremely narrow staircase up to rooms - difficult unless you are travelling lightly. Broken tiles in bathroom with dust in corners. Mold in the cupboard under the sink. Very small bed for two people. Carpet in the room was uneven and squeeks. Could listen to conversations between our neighbouring rooms.The fire alarm went off in the hotel both nights at 3-4AM for about 10 seconds before switching off. No idea why.
Hotel front door was locked at 10PM even though the notice on the door says it was closed from after midnight, and the doorbell it says to ring didnt seem to work properly.
Not staying here again!
2.5
This hotel should not be on Hotels.Com's website!!! The room we were given was deplorable!
The carpet hadn't been vacuumed, the washroom... well the washroom resembled a truck stop rest room. The shower stall was filthy, there was previously used shower items left inside the shower.
The toilet has filthy, had grime and urine stains around the bowl. The sink was filthy, there was hair stuck to the wall next to the sink, from someone who had recently shaved.
The room was below such standards, that my wife was almost going to go and buy cleaning supplies to do a thorough clean of the room!
The front lobby area of the hotel was nothing like the pictures on the website. The front lobby area was unkempt, untidy and the fridge had only a couple of items in it. Not that we were looking for beverages... but the website shows a nice tidy, clean and fully stocked fridge... not the case!
We got into London very late/early in the morning. Could we have asked for a better room, sure we could've. Could we have left the hotel and found a better room, sure we could've.
But when you just travelled by train over-night and your exhausted, we just wanted a bed to sleep in and a roof over our heads.
Hotels.Com we are really serious... the Norfolk Inn Paddington, London, England, should be removed from your website, its not worthy and its misleading, as well as a filthy hotel.
We are seasoned travelers, who have been to many places around the globe... this is the worst hotel yet!
2.5
The worst hotel. Old, small stairs, no lift, felles toilet on the third floor, room is small, walls and windows were broken, mye støy, broken electric fan.
We change our room to the Ground floor with own bathroom and tiny fan.
Område er utrygt and you can smell weeds around the area. Not worth the price, although its located close to the train station.
2.5
The hotel is really well located for Paddington Station and very well priced for London, but you really don’t get much for your money!
My room was on the lower ground floor beside the street, and I was woken during the night several times by different noises. Someone arrived at the hotel early in the morning and had a loud confrontation with the receptionist right outside my window which made it hard to get back to sleep.
The surfaces of the bedside tables were sticky and the place felt very unclean. Then, as I was leaving in the morning, I noticed a small cockroach run across the carpet!
I wouldn’t recommend staying here unless you really need somewhere, although with a bit of love it has the potential to be a good hotel.
2.5
I was not expecting too much because the price was reasonable but was disappointed on the first night of our three night stay. No kettle or coffee making supplies or even cups for water, no hair dryer, tv and remote not working, bathroom was not clean. Next day I insisted on what was promised as advertised and all was working and in place by the time we arrived back in the evening except for things being cleaned thoroughly. It seemed they were open to suggestions but didn't seem to know what they should do to run a hotel. It seemed as though they might have been new at it. They will perhaps improve in the future.
2.5
While i wasn't expecting a five star notel, this inn is very dirty and unkept.
The tv advertised in the room is tiny and doesnt work.
There is no battery in the tv remote control, no rubbish bin in the room just to mention a few.
I won't be going to this in again
2.5
I work work in central London during the week and stay in a variety of hotels.
I have to say this was the worst hotel I have ever stayed in.
Ground floor room, bedroom wall paper falling off all walls, bedding was itchy toilet was absolutely revolting, looked like a seagull had exploded over the window.
Shower was tiny and you had to walk sideways to squeeze in and then nowhere to hang a towel so had to rest it on the door handle. Totally horrid, thought about checking out and finding somewhere else.
Hotels.com I am angry that you have listed this and thoughts now on your quality.
2.5
Vile. My room was a basement double room with en suite bathroom that smelt dreadful and was crawling with small cockroaches.
2.5
I stayed here for 10 minutes before leaving!
This is has to be the worst hotel I have ever experienced. Do not stay here get the late bus home!
2.5
Very poor place
2.5
The other reviews were spot on. This hotel is dire.
2.5
The advertised picture is/was a whole lot nicer than the room we stayed in. Also i feel like the room we eventually got was given to us as a punishment due to our 2 different check in like experiences. I had arranged to drop off luggage earlier than check in time and was assured we could check in at any time late in the evening (attended a concert at hyde park). At luggage drop off the first man was lovely, found our booking, knew we were dropping off luggage and got us to us fill in the white form, ready for check in later. He was really nice. At 1130pm when we actually checked in the 2nd man was quite rude, aggressive and argued we had lost our room key card. After much deliberation and explanation he got me to fill in another white form(which i had said was completed before). He then deliberated and gave us a key for LG2 but then suddenly changed his mind and gave us LG1. It was very late and we were too tired to complain but there were cockroaches, and constant pigeon noises from outside. Every thing could also do with a bit of a general deep clean. It wasnt particularly expensive but our room was nothing like the picture
2.5
Very bad. No toilet in the room. Incredibly bad.
2.5
The room is not cleaned and well maintained. The size was not on the standard with we paid. The toilet was dirty and the shower room only fits for the small kid. it's was a very poor and disappointed experience.. hopefully this comments help facilitate improvements.
2.5
I dont like property,first arrival on room the bed sheet dirty stain,spring roll wrap scattered on bed,need to request another bed sheet..2nd day there is a mouse running around,when i check my chocolate that i buy on duty free,one of chocolate,mouse ate that.very disapointed thats my gift to my friend.the 3rd thing the reception did not help us to get taxi...
2.5
Poor Maintenance,Rat running inside the room,too narrow for the shower,weak pressure for the water,not good for customer services
2.5
The property was not all like the photos. I made the mistake of not reading reviews. Vermon ate chocolate i had bought for gifts over night. This must be closed down for health reasons. I woud like my money reimbursed. There is no lift. You have to carry your bags up and down the stairs. I cant believe Exedia are associated wththis accommodation.
2.5
The room was not serviced during my stay.
There was a roll of toilet paper propping the window open.
The bathroom door had been kicked open at some point and not repaired—the wood was still splintered and the door didn’t latch.
The bathroom curtain was flimsy and filthy
2.5
Absolutely dreadful rooms. Terrible property. Will be asking for a refund.
2.5
No lift
2.5
I expected this hotel to be accommodations in a convenient location that would perhaps be basic but clean. They were not even remotely clean.
There was a stain on the wall from some kind of liquid (photo) that I hope was not biological. The shower and sink had stains or bacteria growing. They badly needed to be bleached. The sink counter was off its hinges so it was difficult to shut the door. If I had not been about to head off on an international flight I would not have even used the shower, it was so unpleasant. I did not photograph the toilet but it had obviously not been cleaned, which is unhygienic.
The building stairway smelled of sewage, which is concerning.
I normally rely on hotels.com to help me avoid cases like this. It was the dirtiest hotel I have stayed in in the past 15 years. If there were any hotel open nearby I would have left.
This hotel did not match the standards of the website and should not be listed here.
2.5
The bathroom was no bigger than a wardrobe. Very difficult to manoeuvre. The bathroom was also dirty and the tiny basin took forever to drain away the water. Shower was good, with plenty of hot water, but I am a larger lady and it was very difficult to get in and out of the shower as it only had 2 tiny panels on the door. The last place I would want to be trapped.
The bedding was clean but the mattress had a slant on it and it was lumpy. Very old inner spring which was horrendous on my back.
Definitely won’t return as there are many better places for less money.
The location was a real plus as it was very close to the station and lots of places to eat nearby.
It also promotes laundry facilities, but it was out of order. Surprise.
The two staff members I dealt with, were very friendly and helpful.
2.5
Ideally suited to arrivals from Paddington, great access to all the sights with underground & bus routes right outside your door. Great variety of good value places to eat on your doorstep and lovely area around the river and park to chill. Rooms were very compact but everything you needed if you are looking for a base to explore London on a budget. Staff were very helpful and amenable providing left luggage facility. Would definitely stay again.
2.5
I’ve stayed in many budget hotels around Paddington, I don’t expect 5 star on a budget, but there has to be a line.
* Hotel reception and hallways smell and have attempted to be masked by spray
* dirty windows
* bathroom small with cramped toilet impossible to sit on for anyone taller than 5ft
* crack in glass taped over
* dirty fan
* asked for an extra pillow and told we had 3 already
* tiny, tired bed
* noisy
* good WiFi
* cleanish
* leftover soap dried onto the top of the shower door frame
* 4 gang extension is only power source
* no headboard
* poor decor
* clump of hair fell out of a towel when opened
* rat box in basement garden, complete with rat (at least we saw his tail)
The hotel is generally in poor repair and needs a lot of love, very expensive even for a budget hotel in London
2.5
Guys at desk were very friendly and helpful. I felt safe there, around corner from the trains, tight next to loads of cafes and 5 mi s to Hyde park. Look what do you expect for 63 sterling a night. Guys said they need to do repairs but they are always booked out. Best do snag list and just do one room at a time. Has potential to be more, they are doing their best.sheets and towels v white and bed was comfy.
2.5
Worst hotel I have ever stayed in. Broken window in corridor. No toilet in my bathroom (not advertised) Filthy. Smelly.Mattress shocking. This was genuinely the worst room I have ever stayed in.
2.5
"While the bedding was generally clean, the room itself was messy and in need of a proper cleaning. The most disappointing aspect was that the room description on the website did not match reality, especially concerning the absence of a toilet in the room. Instead, the toilet associated with the room was located in the corridor, requiring me to dress up during the night just to access it. I specifically sought a room with a toilet, so this discrepancy was my biggest disappointment. Additionally, the furniture was very old; I was concerned that the cabinet might fall apart when opening its door. There are much better places to stay for the same amount of money in London."
2.5
Don’t stay at this hotel if you need to shower or don’t want to get sick from mild infections (see photos - this was the shower at full power). PS. And there were no towels.
2.5
Hotel smells as you enter. The room was dreadful. Curtains hanging off window. Electrical wires dangling off a 4 way extention lead. Window panes cracked and sellotape over crack. Toilet badly stained. No headboard on bed so pillows could fall down into the alcove behind bed.
2.5
I have to change my room three times . All is full of mould, caused me breathing difficulties, no hot water for two days , very noisy and uncomfortable beds
2.5
COCKROACHES!!! AVOID!!
As soon as I got to my room 2 cockroaches ran across the floor. I had to go and find another hotel as they didn’t have anymore rooms. They refused to give me a refund.
2.5
I like the location of this inn and the bed was wide enough and was tidy well.
2.5
I've stayed at a number of these budget hotels around Paddington, and you get what you pay for, but this was shocking.
Room1
The toilet hadn't been cleaned or flushed (I took this photo after flushing it). Hole in the wall, no TV, no soap or toiletries. Generally grubby, dirty, dark and miserable.
Asked for a different room and got:
Room 2
Dirty bed sheets as photographed. There was a TV (but it didn't work). And there wasn't a toilet, which I wasn't told about. The window was open when I got there (2 degrees outside perhaps?) then it rattled in the wind when I closed it.
By this point, after a long day of travelling, and first hauling my suitcase down into the basement, and then up to the 3rd or 4th floor I cut my losses and managed a few short hours kip. Pick one of the other ones, you'll thank me.
2.5
The room was old and extremely small. The stairs were thighs and it was an adventure to climb up with our bags.
2.5
Positives - the pillows were comfortable. Thats it!
Negatives - I get that this was cheap but still... the mattress was horrific, the room was cold, the carpet was dirty and worst of all I had to hold my nose and breath through my mouth when using the bathroom to prevent myself from being sick from the smell of stagnant water stuck in the drains
2.5
The ‘hotel’ is in a terrible condition and is very, very dirty! There are smashed windows on the landing, the light didn’t work in my room, the sink was completely blocked and the curtains were hanging off.
Awful experience!
2.5
Good area
2.5
We knew beforehand that the rooms were very small, however not being able to open the bathroom door due to room size and furniture is rediculous. The curtain only covered half the window and physically could not be drawn fully across, not very private on a busy road. As for the bed, whilst clean, the mattress was well past it’s usable life and was lifeless on one side to the extent I nearly rolled out of bed. The bathroom was tiny having been built into one corner of the room. The toilet itself did not look secure and safe to sit on! The only plus points were that the staff were polite and the heating worked (although excessively)
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $299 per night. This rental is $164 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Norfolk Inn Paddington. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Norfolk Inn Paddington pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Norfolk Inn Paddington?
We found 2 amenities for this rental. This includes internet / wifi, and laundry.
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