Grand Hyatt Playa Del Carmen Resort
Hotel in Playa del Carmen
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Luxury hotel on the beach, with 4 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Grand Hyatt Playa Del Carmen Resort's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Housekeeping is available on request.
Grand Hyatt Playa Del Carmen Resort offers 314 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Each accommodation is individually furnished. 47-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.
Spend the day catching some rays at the beach, relaxing by one of Grand Hyatt Playa Del Carmen Resort's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Housekeeping is available on request.
Grand Hyatt Playa Del Carmen Resort offers 314 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Each accommodation is individually furnished. 47-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Playa del Carmen
Nearby attractions
Available Rooms
Partial Ocean View Room with 1 King Bed
1 King • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Ocean View Room with 1 King Bed
1 King • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Ocean View Room with 2 Queen Beds
2 Queen • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Ocean Front Room with 2 Queen Beds
2 Queen • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Hyatt Room with 1 King Bed
1 King • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
I had a wonderful stay. The location is perfect and resort is beautiful. There is a little wear and tear in the hotel that need refreshing but overall it’s great.
2.5
We had a great break. The property is a little tired in areas, but overall really good.
2.5
I recently had the pleasure of staying at Hyatt, and overall, my experience was nothing short of exceptional. The service stood out as one of the hotel's strongest points—staff were attentive, courteous, and always eager to assist, making us feel truly valued as guests. The facilities were top-notch, and the ambiance throughout the hotel reflected a high standard of quality.
However, I would like to suggest a few minor improvements that could elevate the guest experience even further. Paying closer attention to the small details, such as cleaning the hallways with high pressure from time to time, would maintain the pristine look that the rest of the hotel boasts. Additionally, repairing the few dents in the walls would ensure that every corner of the property reflects the high standard it aspires to.
Overall, Hyatt offers a fantastic stay with luxurious amenities and outstanding service. With just a bit more attention to these small details, it could easily become a perfect getaway for any traveler. I look forward to visiting again and seeing these enhancements in place.
3.0
Overall we had a great stay but room service definitely wasn't the best. Even after requesting new towels, we didn't get any and our floors were not cleaned even once
3.0
We found a huge cockroach in our room and noticed that they never clean the swimming pool (we stayed 5 nights). It’s good location to access to the center of Playa del Carmen and view is good.
5.0
Wonderful structure, impressive architecture and very caring staff. An amazing hotel.
4.0
Checkin was not optimum i have asked for connecetd rooms during my reeervation and wrote it cleaely thru expedia but when i arrived they denied and asked for extra to satisfy our request !
5.0
Good views great food
5.0
Best hotel I’ve ever been!!!!! Breakfast is amazing all the amenities are perfect and the best location! Definitely will be back!
4.0
The overall experience was good.
It’s a very nice hotel , the staff was the highlight of our visit. They’re very nice and accommodating.
The location , view and pool area is great.
For the price we paid i think that the hotel lacks maintenance and repairs.
The a/c was acting up at night at two different Rooms we stayed at.
5.0
The property is beautiful. Children are allowed but it feels very adult. It’s very close and walkable to the main strip where you can find great places to eat and shop.
1.0
When we get there room they give us was very dirty and they didn’t want to change no axses to a beach we aske for hot water for Bayby charch us 5 d no activity if you looking for fun and do some thing dont even thing do stay in this property
4.0
Details of cleaning that need to better
5.0
-Great location. Excellent guest service and nice rooms. .
5.0
I loved the space in my room it was big but still cozy! The property was beautiful! Clean & well taken care of! The staff was really friendly & kind! Hope to visit soon again!
4.0
Everything was great!!
5.0
Beautiful hotel
5.0
Great staff, beautiful hotel
4.0
Swimming pool area
5.0
Safe and close to everything
5.0
Hotel restaurants usually are terrible, both restaurants were excellent. The pool area is very unique and beautiful. The rooms were so clean and spacious. The service was wonderful. We will definitely stay there again.
5.0
Was a short stay, but we had a pretty good time.
4.0
Walkable to Quinta Avenida and to restaurants. The only thing I find it disturbing is the early mornings noise generated by some sort of generator nearby. Very noisy!!!!!! Also power outages during my stay.
5.0
Everything was good , excellen stuff and service!
4.0
Photos look nicer than in person. Facilities are run down, had ants in the room all week. Lights would shut off for no reason and AC broke for 2 days. The kicker was the price though — food was subpar but incredibly pricey. $200 for what shouldn’t have been over $100
5.0
We stayed for 5 nights and had an amazing time, everything was very clean and staff very friendly and helpful.. very close to center of action
4.0
Great place. Needs some updating.
5.0
The staff was all amazing and sooo nice!! We had a problem with the ceiling leaking in our room but the staff immediately fixed the situation. This is our second time staying here and we will return we love this hotel!! Thank you to all the staff for the Great service!!
5.0
I liked the pools, the staff, the sheets, the pillows, the view was amazing, the front desk clerk Armi was outstanding. The breakfast was worth the value - most of the drinks
were good - but the spa - was the BEST - the day pass is worth every dime - only thing missing was a spa food drink menu
1.0
No beach they advertise beach front very deceiving Ac not working😡no fridge in room water bottles warm and no iron. Worst hotel ever been
4.0
We have stayed at this property multiple times over the years and this time we noticed the property has not been maintained well . The pool deck and lounge chairs definitely need attention. The prices have become ridiculous - $18 dollar drinks are higher than Las Vegas prices. The service was very good as always. Adrian the pool guy was great!
4.0
Nice hotel, great pools and views. Lacks beach. Best showers of any hotel I've ever been too.
4.0
Food quality vs costs wasn’t good. Very high prices with avg quality
5.0
Was excellent
5.0
Excellent stay and staff
5.0
This facility is super clean and very centralized to the action in Playa del Carmen. The hotel sits on the beach and has a beautiful view of the aqua Caribbean waters. The staff is extremely helpful and friendly. Specifically: Bell boys: Manuel, Carlos, Erick, Farid, and Jesus were always very friendly, attentive, and helpful. The front desk staff: Adelene and Beatriz were very helpful. Management: Andrea and Viviana were exceptionally professional. Beach staff Hector and Elias were also very informative, helpful, friendly, and attentive to all of our needs. Each time we visit Playa, we stay at this facility. It is very clean, quiet, and centralized to all eateries and shopping centers.
5.0
The staff makes all the difference! The place is beautiful and service is excellent.hey were all so nice helping us with bug smile! Thank you Veni (so helpful at the beach) Julio, Hector, David, Bryan and Elias the life guard! There is also the young man who helps at the beach with the umbrella.. thank you all for making our stay memorable! Rooms were super clean too! And the pool is better than the beach!! Best hotel we ve ever been, mainly because of the wonderful people working there!
4.0
Staff was good
1.0
Will never come back
5.0
Second time staying at Grand Hayatt Playa del Carmen. Great hotel right on the beach. Pools are amazing and refreshing. Staff 5 stars. Love the location near downtown Playa where there are many restaurant options.
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $183 per night. This rental is $137 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Hyatt Playa Del Carmen Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Hyatt Playa Del Carmen Resort. Enjoy the water!
Is Grand Hyatt Playa Del Carmen Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Hyatt Playa Del Carmen Resort?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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