Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel
Hotel in Ottawa
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This Nepean, Ontario hotel features rooms with refrigerators and free WiFi. A daily buffet breakfast is served. Downtown Ottawa within 20 minutes' drive.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Ottawa
Available Rooms
Standard Room
1 Double • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room with Two Queen Beds
2 Queen • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Suite with Two Queen Beds and Sofa Bed
1 Queen • 441 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
King Suite with Spa Bath
1 King • 462 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 5.0
Satisfactory
4.0 / 5.0
Good. Plenty of choice.
There was a lot of noise from the air conditioning units under the bedroom windows
5.0 / 5.0
Всё здорово. Чисто, комфортно. В номерах на полу ковролин. Хорошая шумоизоляция. Смена полотенец и уборка в номере каждый день. Вежливый персонал. Удобное местоположение. Хорошие завтраки.
Частные занятия по плаванию в бассейне. Непонятный преподаватель даёт частные уроки по плаванию людям, не проживающим в отеле. Приносит дискомфорт, не могли с семьей получить удовольствие от плавания, так как все время мешал инструктор со своими учениками
3.5 / 5.0
Rooms and bathroom are clean and comfortable.
But due to the colors selected, it was very gloomy.
Renovation work going on in the common area
4.0 / 5.0
Chambres spacieuses et lit très confortable, salle a déjeuner propre avec une belle variété de produits.
La chambre était plus froide que je ne pensais... C'ezt comme si elle conservait son humidité ou qu'elle était moins bien isolée et qu'elle perdait de la chaleur.
3.5 / 5.0
Everything except, see next.
The couch, were two adults had to sleep, the mattress was bad condition , it belonged in the trash and not for a human body to have a comfortable rest.
5.0 / 5.0
location was far from the office but it is ok, but there isn't available restaurants after 8 pm, everything is close?
i didn't receive my receipt, hotel charged by credit card, and didn't email me the receipt?? how to get it?
4.0 / 5.0
Nice quiet area. Travelling home from a family reunion. This hotel was ideal because we did not have to drive through the city in the morning.
We booked the suite because our son was with us. We had a king size bed and a sofa bed. Our son slept on the sofa bed which unfortunately was very uncomfortable. The hotel should invest in better sofa beds or replace the sofa mattresses if possible.
4.5 / 5.0
Breakfast was very good, large choice of foods
A hot tub would be nice, and a method of turning off the room fan mounted in the wall.
4.5 / 5.0
Excellent lots of choice to choose from and healthy too not too oily love it
Staff very helpful and the place very clean and food is very fresh also
4.0 / 5.0
Comfy bed and large room. Liked the room view.
The TV was small, the screen was narrow and long, the color was off.
4.0 / 5.0
The beds and linen were comfortable, and breakfast was good. It was quiet had a good night's sleep.
Morning staff was helpful when I had forgotten a couple of things in room after handing in key cards.
Really didn't like room door locks had to try several time to get it to open.. Front desk seemed a little stressed when checking in..
Breakfast attendants seemed to have some difficulties keeping breakfast items stocked.m
4.0 / 5.0
Facilities and breakfast
Nothing specific
5.0 / 5.0
The breakfast was great. There was something for everyone.
Maybe better toilet paper in the washrooms
5.0 / 5.0
Excellent location. We dealt with many staff while we were there, all were approachable, friendly and efficient. This hotel was everything I was hoping for: room was spacious, had both of my requirements, a fridge and a microwave, the bed was super comfy, best sleep I’ve had in ages. Liked having the Keurig, too. The room I booked also had a walk-in shower and a jacuzzi tub, which were exactly what I wanted. Hotel amenities were great. Breakfast in the breakfast room was super appreciated by all of our family. Varied options of eggs or omelettes, bacon, sausage, pancakes, cinnamon buns, or muffins or waffles, oatmeal or dry cereal. I can’t say enough about what a huge difference this made for our stay, saving us from having to take time out of our day to stop somewhere for breakfast. Also so appreciated the gym and having a pool although the pool is quite small.
Our room was a little cold despite the fact that the overnight temps outside weren’t cold at all. My husband actually complained he was cold while trying to sleep and he’s never cold. I had the thermostat set as high as it would go, 25.5 but I think I figured out the issue was the fan was constantly blowing cold air into the room, even when set to 25.5, and the directional fins on the fan are not adjustable so you cannot direct the air away from blowing towards you while you sleep. I was able to set it so the fan didn’t run (for the most part) and that made a huge difference. I did approach housekeeping staff and ask for an extra blanket which they did accommodate promptly. This was literally my only complaint about our room. everything else was perfect. As far as the property, it’s nice to have a pool but the pool is very small. Even having 10 people in the pool is too crowded to do anything but just stay in place, and the deep end is 4.5 feet which I didn’t mind so much but the pool is literally only long enough to do 2 overhand strokes before you’re touching the other side of the pool.
4.0 / 5.0
Breakfast was great. Staff was attentive very observant in restocking and replacing items.
Lighting in the room was not adequate
5.0 / 5.0
breakfast was great reminded me of pre 2020 breakfast days. It was nice not to be given a paper bag breakfast.
Did not realize it was a pet friendly hotel as well (husband book hotel). There were no issues. Just initial surprise not something I had noticed at other locations. But we can tell friends with pets about your hotel.
4.0 / 5.0
Large, pleasant and clean rooms. Nice facility in a good location.
Nothing
3.5 / 5.0
Pool was good for kids, but was very hot inside. Bathroom was nice.
Continental breakfast was okay, would have liked more fresh fruit. Sort of out of the way location, not much around. No microwave in room, which was annoying since we brought food to heat up and eat.
5.0 / 5.0
Was ok , what was expected for a breakfast
2.5 / 5.0
it was a room
the room was in terrible condition . the carpets stank and the couch had man foot sweat from someone else.
way overpriced for the location.
pool small
4.0 / 5.0
the breakfast was a little sparse but nicely presented and with good clean space to eat. The coffee was actually quite good!
5.0 / 5.0
Staff were all very friendly and the breakfast had lots of variety and was a big added plus.
FAQs
How much does this hotel cost compared to others in Ottawa?
The average price for a rental in Ottawa is $152 per night. This rental is $43 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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