The Vermont Hotel & Vermont Aparthotel
4.1
Excellent(4,007 Reviews)Hotel in Gateshead
4-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more
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About this hotel
The four-star Vermont Hotel in Newcastle is an art decor oasis steeped in history, boasting exceptional city views and modern, attentive service.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Gateshead
Available Rooms
Double Room
1 Double • 118 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room
2 Single • 161 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room with Quay View
1 Double • 118 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room with Quay View
2 Single • 161 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Suite with River View
1 Double • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(4,007 Reviews)100% verified reviews
4.1
I booked this as a little getaway for my wife. She has been going through cancer treatment, and she deserved a relaxing day/ night away from me and our toddler. She loved her stay and had the best sleep in nearly over a year. Thank you.
N/A
4.1
Super room , breakfast excellent very good value for money , Dinner also extremely good with a great choice of food
4.1
lovely old building central to town
bed very hard
and the pillows were not comfortable
very overpriced room service items
otherwise ok
4.1
Castle view is always nice having stayed in this hotel many times previously.
Lack of food options , in the restaurant they had a private function , thus the restaurant was closed but in addition no food was available in the bar , this is not good i didn't particularly want to go out but had to as the hotel could not provide a meal. Functions should not alter the guest offerings especially when no access to the restaurant is possible !!
4.1
Had the wow factor, stunning building.. Lovely concierge, happy to help & park my car..
Friendly staff.. Excellent value for money..
Housekeeping in the room let it down.. Dusty & hairs in the bath..
4.1
Location
Not able to park out the front like we have done previously. No free bottled water like previously. Towels not as good quality as on previous stays. Pillows uncomfortable. One measly packet of biscuits for two people. Dusty and windows were filthy. Meagre amount of toilet roll.
4.1
Location and availability of parking
Noise from train station
4.1
The room was terrible..dark dingy..and so noisy.
There was a ? Generator.underneath the window..loud noise all night.
The bathroom was dangerous..no handles a d the bath too high to climb into..shower was archaic !
4.1
great location
nothing
4.1
A bouncing night club below and location
absolutely appalled at not just the customer service but more importantly the fire regulations which put me and my family at great danger.
We stayed over last night in apartment 302. I had originally booked this as part of daughters 21st birthday present.
Main reason of my complaint and there is a few, is the fact that a fire alarm went off during the night and we had to exit through fire escape stairs which was littered in empty glass bottles. This is massive health and safety risk to your customers, as I’m a fire warden myself plus it’s breaking the law as fire exits should be clear.
If that wasn’t enough, no staff member came out to even do a head count and I had to take myself and my family into a nightclub in our bed wear and slippers! And that’s another complaint, we were not made aware we would not get much sleep due to the bouncing nightclub below us.
Also, No towels were provided in our rooms and even when we tried to call reception the phones weren't even connected so I had to use my own mobile and then rudely they put the phone down on me! We all had to leave feeling like we had camped out in a tent for the night with no shower or even a wash.
I'm disgusted in this kind of customer service especially paying what I have paid to stay over
4.1
Room was lovely staff excellent great location and fab breakfast -
only shame was we booked hotel to use rooftop terrace as my mam was from Newcastle when young and wanted to have viewout across city but there was a private party and had booked a slot but they rang to say couldn’t use it - apart from that enjoyed stay
4.1
Was of a lower standard than last visit
Partners eggs slimy bacon also hard
Some staff could smile a bit
Cocktail bar a disaster ( complaint registered)
4.1
Breakfast was very good.
Enjoyed every minute of my stay.
4.1
The location was perfect as it is so central and there are fantastic public transport options available.
The room was clean and quiet.
The breakfast was plentiful and very tasty
The staff were very accommodating and helpful, especially Erik on reception.
4.1
From arrival at the reception excellent service. Staff were friendly and helpful.The rooms were spotless. Breakfast was fabulous and a variety of choices with very attentive staff.
4.1
The breakfast was amazing the hotel is beautiful
I felt the room was dated and the bed was the most uncomfortablest bed I’ve ever slept on it was like sleeping on concrete
4.1
The staff were extremely helpful especially the restaurant staff, outstanding location, food was excellent
The apartment had an issue, where a very loud noise came from the toilet and inside the wall, it went off all night reported nothing done reception staff made a stupid statement complaining has been emailed
4.1
Very well laid out
Staff were extremely nice
Very spacious rooms
Bed was very comfortable
Staff upgraded our room
Nice location
N/A
4.1
Great stay, lovely clean room and sufficient amenities. Staff were fantastic could not do enough, breakfast was delicious. Great choice on the menu for cooked breakfast excellent choice for the continental. Overall a wonderful stay.
4.1
Location & cleanliness
Nothing
4.1
Had a wonderful stay at The Vermont Hotel for our anniversary. The hotel was lovely, staff were friendly and attentive, and the location was perfect. It's very quiet, but restaurants and bars are nearby and it's a 10 minute walk to the centre of town. Our room was spacious and had a view of the castle. Breakfast was good, having the option of a buffet or ordering off the menu, and we managed to get free parking at the hotel. Great value for money for the luxury and service received. The rooftop bar was stunning.
Everything was great. We had no issues at all, so much so we extended our stay by an extra day.
4.1
Lovely building. Staff were attentive but not pushy
Bedroom too hot
4.1
Location, bar and restaurant
Rooms are outdated, small, shower in the bathtub. Very sober, carpet in the room not that hygienic. And I was in a suite.
4.1
Location central and nice lounge and bar area
Couldn’t control the room temperature, thermostat not working and radiator too hot. Broken window do u able to open it
4.1
Location excellent, food lovely.
4.1
Can't fault the room or facilities,clean,good size, comfortable
Can fault the positioning of room.Put us on 11th floor,right below the rooftop bar that pounded out music till 1am and you can hear every word.Why this floor is been used for guests when you have this racket going on is beyond me and you can't tell me management don't know how loud it is.I dread to thing what it would be like for kids on that floor For this reason my hotel experience score is only two and because of this I'll not be returning to the hotel.
4.1
Great location.
Accessible to the quayside via the lift
Quality of the food and accommodation
No complaints on this visit
4.1
Great views, ideal location for the quayside and restaurant/bars
quaint hotel , clean and tidy.
Dated in style and layout,
door card was inactive twice which was annoying,
doors are loud when closed.
4.1
Location and the size of the room
There was no hot water for a shower and the water was coming out of the joins of the pipe work
4.1
Car valet on arrival. Room was beautiful and clean with a stocked mini bar.
Staff where very cold and a little unwelcoming. When we arrived, the receptionist seemed to be having a dispute with another customer and I feel that negatively carried through when it came to our time to check in.
4.1
Been a number of times. Location perfect for a night out. Rooms are nice.
Nothing I can think of.
4.1
Location was very good
Breakfast was good plenty choice.
The cooked breakfast was only slightly warm
It could have been kept hot while being kept under cover.
It is kept warm with little candle like warmers
4.1
Lovely room, and the lift was right there just inside the door, i hate dragging cases along lobbies n landings! we swerved the £15 brekky and walked down the 100 steps, across the forecourt, to the quayside, lots of breakfast options along the quayside if its nice weather but avoid 'Spoons' yuk..
The car park attendant was a proper chap, offering to drive our modest saloon to a nearby car park, i felt like a Hollywood Movie star, alas, we got it parked right outside the door!
we only stayed for the night, couldn't fault it...
4.1
location & breakfast
old carpet slightly musty
4.1
Very clean
4.1
Good location and easy parking
Was not told prior to our stay that a wedding was on with loud music playing until 1am. Asked reception when the music would stop and was offered some ear plugs!
FAQs
How much does this hotel cost compared to others in Gateshead?
The average price for a rental in Gateshead is $138 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Vermont Hotel & Vermont Aparthotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Vermont Hotel & Vermont Aparthotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Vermont Hotel & Vermont Aparthotel?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and tv.
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