Castle Hotel Windsor
4.1
Excellent(2,348 Reviews)Hotel in Windsor
4-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Castle Hotel Windsor is a 4-star hotel based in the heart of Windsor town centre, located opposite the Windsor Castle and Windsor Guildhall.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Family friendly
Map of Windsor
Available Rooms
1 Queen • 226 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 258 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.1
Excellent(2,348 Reviews)100% verified reviews
4.1
location
the staff in that hotel never say hello
walk past reception they don't even look at you
it's an unfriendly hotel
4.1
Very quiet and dark rooms.
Stuffy room with no option to turn off the heat.
4.1
Clean, comfortable, room. Tastefully decorated. Nice bathroom with great smelling hand soap!
Liked everything
4.1
Location, staff and room was excellent
The bathroom door made it look old - lots of bad paint job and paint peeling off - room 426
4.1
Right on the high street, easy to find car park.
Shelf above the sink
4.1
We found the hotel's car park easily then carried our luggage a short walk into reception - the staff were extremely friendly and were please to have been upgraded to the Richard Martin Suite which was a lovely room and had castle views. The bed was comfortable and the air conditioning worked well. Breakfast the next morning was lovely. The hotel is in a perfect location in Windsor and just a short walk to the castle, The Ivy and local pubs.
4.1
Room, decor of the hotel, food and drink, staff.
4.1
Excellent location
Lack of staff, especially bar and restaurant staff, leading to long delays for drinks.
We seemed to suffer due to a wedding happening on the same day!
4.1
Location, staff and overall hotel. Restaurants are lovely
Our room was quite small compared to one we had our last stay
4.1
It is really central and easy to get to. The interior was beautiful!
Nothing
4.1
Läget och rummet
Det gick inte att uppgradera rummet trots att det erbjöds via e-mail. Nu visade det sig att ordinarie rum var väldigt bra ändå så det gjorde inget.
Äggröran var för torr.
4.1
The restaurant and bar staff are amazing 1st class !
Our room had the bathroom and glass see through door into the toilet we could hear people walking around loudly above us so if we return we’d ask for another suite we only had one small wardrobe no chest of drawers so not much space for clothes
4.1
Location! Absolutely the best.
The room was quite nice and specious. The facilities are also upto the mark.
Breakfast. Not much variety, and slow service.
4.1
Beautiful hotel with lovely staff! Restaurant is beautiful and the location is obviously perfect.
The only thing I would say could do with improvement (I have stayed in some of the top hotels in the World) is the carpet in the hallways and landings to the rooms could do with updating. I love the decor but the carpet just looks a little shabby.
4.1
Free upgrade, loved the junior suite.
4.1
Lovely historic hotel right in the heart of Windsor, just a few minutes' walk to Windsor Castle. Very attractive public areas and well-appointed rooms. Good restaurant too.
Nothing really. All very enjoyable.
4.1
Everything
Room was slightly smaller than we’re used to but was only a standard double
4.1
Smoked bacon is a strange option.
Bacon looked old and reheated.
Very slow toast machine people queuing.
The shower pressure was too low which resulted in a cold shower. I was compensated for this. Quality brassware and ceramics are great but bathrooms need to function first and foremost.
Food choice is limited and my Steak was very poor which I returned and only had one course. A free desert was offered but the Tart tatan was stale and the Baked Alaska was frozen solid and I could only Taste almond we gave up on both.
Breakfast was average.
4.1
The location was perfect!
We also loved the room, decor was beautiful and the welcome treats were delicious. The Castle view was great.
There was nothing we didn’t like about the property the only suggestion we may make is a sofa bed may have been abit more comfortable for 4 in a room that the beds provided.
4.1
Location
The room was tired, and the shower was lukewarm which is not ideal and annoying.
4.1
Lovely room. Wonderful location.
Front desk seemed disorganized and confused. My bill had to be corrected by me after we arrived home. It was corrected by the hotel but only after I had contacted them. They apologized and said they would give their staff more training.
4.1
When we got to the hotel we were told they had upgraded our room to a front street view with NO charge. Found all the staff very friendly. Room was great. Had a great stay. Could not find a fault. Perfect.
HIGHLY RECOMMENDED!
N/A
4.1
Breakfast staff
Rip off car park charges
4.1
Staff went out of their way to help us celebrate our anniversary. Little complimentary touches made it even more special. Spotlless Room, Comfy Beds, Air Con and a wonderful breakfast. Will definitely stay again.
Nothing to report
4.1
Good location
We had breakfast in our room which was terrible. It was late and then we waited even longer for our cutlery. The breakfast and the coffee was cold. There were items missing, and the rest was poor quality. Overall it was very disappointing.
Another issue we had was being overcharged for drinks at the bar. For example we ordered a glass of champagne and a beer. We were told it cost £27. My partner paid but after thought it seemed a little pricey so asked for the receipt (which they never offered) and we could see the actual cost of the drinks was £22. They were clearly overcharging to take the rest as a tip, hoping no one would notice or ask for the receipt. We were both really shocked by such dishonest and sneaky behaviour. Overall a very disappointing stay and I would not recommend.
4.1
Large comfortable room with good breakfast.
Getting to the parking was difficult, and there were lots of stairs to navigate, even though the property has a lift.
4.1
Great location, easy parking and a pleasant enough room, although I booked a twin and was then told that none of the rooms with a view could be a twin so one of us would have to sleep on a sofa bed which wasn’t great. Clearly the base of the bed was two singles so surely it was a zip and link?
Great location, nice and cool with aircon and good breakfast selection.
4.1
The furniture, upholstery and carpeting have seen better days and needs to be cleaned and maintained more regularly. Our dressing table’s back rest was falling apart; and there were stains on the arm chair and carpet in the room. Other than that - a great location and a pleasant stay.
4.1
Fantastic spotless room.Amazing location. Lovely friendly staff. Nothing too much trouble.
All perfect
4.1
excellent breakfast , nice decorations and warm services
The floor in the room is not flat
4.1
proximity to castle and restaurant
the stairs were difficult for us and long walk to room
4.1
Air con not working, room way to hot
could not have window open due to being on airplane flight path
4.1
Absolutely lovely ! Breakfast was fantastic !
FAQs
How much does this hotel cost compared to others in Windsor?
The average price for a rental in Windsor is £122 per night. This rental is £1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Castle Hotel Windsor. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Castle Hotel Windsor pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Castle Hotel Windsor?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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