Hanoi Center Silk Hotel & Travel
4.4
Excellent(3,658 Reviews)Hotel in Hanoi
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Situated within Hanoi’s historic Old Quarter, Hanoi Center Silk Hotel & Travel offers modern accommodation with 43-inch cable, smart flat-screen TVs.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Hanoi
Available Rooms
1 King or 2 Single • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King or 2 King • 538 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 King or 2 Single • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 365 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.4
Excellent(3,658 Reviews)100% verified reviews
4.4
Everything is met to our expectations according to the listing.
Nil. All is perfect.
4.4
Everything was clean and ready for me. The staff doubled checked the room before and after check out, carried my luggage, and helped me with every single need. I would stay here 1000x again.
Nothing
4.4
The staff were so friendly and nothing was ever an issue, especially for Josie and Noah. Thank you team!
Nothing.
4.4
Lo staff è gentilissimo, abbiamo avuto un imprevisto e ci ha tenuto i bagagli anche quando non avevamo una camera prenotata, sono stati educati e super disponibili, mai visto uno staff così in Vietnam!
Grazie mille Josie, sei stata un amore!
La stanza era grande, pulita, nuova e anche molto bella! Arredata molto bene!
Ci hanno dato anche un upgrade con la stanza con balcone.
Assolutamente consigliato per visitare Hanoi!!
Niente!
4.4
Enkel de lokatie
Zeker geen 4 sterren waardig
Vieze beddengoed
Geen warm water
Schoonmaak personeel luidruchtig in vroege ochtend op de gang
Geen of nauwelijks wifi
Ontbijt keuze voor 4 sterren zeer beneden peil. Veel items niet beschikbaar volgens de kaart( was een a la carte ontbijt)
Personeel van accounting deed werk in ontbijt ruimte met kind die ook arbeid berichtte en met handen in ijsklontjes zat
Kamers niet klaar bij aankomst ondanks hun vraag hoe laat wij wilden inchecken
Niet de correcte kamers volgens boeking
4.4
Great location! Surprisingly quiet despite being very central. Within walking distance to all of the places we wanted to visit. All staff (especially Josie and Tim) were very friendly, polite and helpful. They also recommended things to do around Hanoi and offered to organise tours for us. We really enjoyed this hotel :)
4.4
great situation, kind staff, excellent choice for breakfast
a little noisy at night
4.4
צוות מסביר פנים, מיקום מרכזי בעיר העתיקה
התמונות המוצגות בבוקינג לעומת המציאות שונות מאוד
4.4
The staff was super welcoming !
Big smile at all times and great problem-solver
It was all good. Just be aware the Street view are on top of the famous Beer Street. It can be a bit noisy but fine with earplugs provided by the staff if needed
4.4
親切
無し
4.4
muy bien situado
4.4
Emplacement dans le vieil Hanoï, rapport qualité prix très intéressant du fait d un surclassement, équipe très professionnelle et tres sympathique qui nous a aidés à organiser les transferts à l aéroport (une hôtesse parle français)
Lits durs malgré une couette qui a été rajoutée sur le matelas, pas eau chaude 2 jours, évacuation eau du lavabo difficile.
4.4
Location and friendliness of the staff
Nothing
4.4
The hotel is smack bang in the middle of the Old Quarter so walking around to find a place to eat/drink was easy. Everything you need was within walking distance.
Being that the hotel is in Old Town, the vendor turn the street into a party at night so it can get quite loud. If you are a light sleeper, please be mindful. The hotel itself is a little outdated and quite small so there is only 1 elevator.
4.4
The staff was helpful and polite especially Xenia at the reception went out of her way to help and make me feel better when I was unwell … very sweet and helpful girl !
The staff couldn’t understand us well although they were trying to help for sure !
4.4
It was in a convenient location and they seemed to be flexible about check in as long as there are rooms available
There were a lot of ants on my bed one night and backpack and I had to spend time dealing with them - freaked me out a bit. The shower also didn’t drain. Granted ants seem to be unavoidable in SE Asia generally. A bit run down and pictures aren’t super reflective of the state of the hotel.
4.4
The staff are really helpful, especially Kariti and Xenia, the staff at the hotel do everything to make you feel welcome, comfortable and ensure all needs are met.
4.4
Location good. Staff generally friendly
Follow up v poor. V poor internet for three nights and nothing down to fix or update me.
4.4
Great location on Beer Street, despite this, was not too noisy at night. Comfortable beds and quick decent breakfast. The hotel very kindly stored our luggage for us whilst we visited Sa Pa and allowed us to use their facilities after we arrived back following a night train! Thanks very much. Would definitely recommend this hotel.
AC could be stronger to cool the entire room.
4.4
It's a pleasure to have a vacation at this hotel, enjoy a nice beach atmosphere and a ship that is so luxurious, thank you for the best service
not have all best
4.4
The location of the hotel is really good. Very friendly staff who gave us really good recommendation for places to eat and visit.
4.4
The bed was gooood! We had a nice sleep.
At first i was not happy that our room was on the side of the street, but there was no noise at night because they had to clean the street after 12pm and people had to go inside. So in the end all good.
It was kinda hard to get there in the evening because it was so busy in the beer street where the hotel is located.
4.4
The property was clean, accessible , aesthetic looking. We had a very experience
Nothing
4.4
Amazing staff, very friendly and helpful. Very tasty breakfast.
We encountered ants in both the bed and the toilet during our stay. The staff promptly addressed the problem, but it was still a negative experience for us. It's worth noting that our friends staying in the neighboring room didn't have any ant issues and had a pleasant stay. It seems that the ant problem was specific to our room.
4.4
The property is centrally located and the room was very spacious and comfortable. The staff was one of the best I have seen. Very helpful and courteous - especial thanks to Lhong (hoping I got it right) and Jay feom front desk. But overall everyone is super nice. Would love to come back again.
Nothing really - maybe they can have a bigger kitchen but then with so many eating options around who would like to order room service.
4.4
the location was great, very central
4.4
Staff are very good. Ms. Karathy she s very friendly and help me about everythink. The location is beer street. If it s suitable the people like beer😃.
4.4
Staff went beyond expectations, even sourcing a needle and thread for me when a zip on my suit case broke. Some staff had very good grip of English language which was very helpful. Room clean and tidy, and as expected. We loved the staff, truely amazing!!! great location. Beds comfortable we loved the big European pillows, so comfortable. Tv and Netflix access made our stay complete. highly recommend.
Aircon was loud, but staff had a technician to see about it immediately, and showed me how to get no noise by simply turning it to low, but it just wasn’t cold enough in the room on low and thus we opted to put up with the noise. but don’t let that sway staying, we definitely recommend staying 100 percent.
4.4
Helpful and insightful staff. Great location in the middle of old quarter Hanoi.
4.4
at the city centre. closeby to all attractions
4.4
Nothing
Didn't like anything..
Poor hotel
Overpriced.
Even location sent to us was incorrect.
Never book this hotel.
Charged double for airport pickup
Totally bad experience
4.4
Very nice staff and the location is in the center of the city.
It's on the "Beer Street" which means there is a lot of noise in the night.
Also tge walls are very thin. We slept in the beggining of the hall and heard everyone that came from the elevator.
4.4
front staff, especially Jay were very helpful
4.4
The beds were super comfortable, location is good for eating out
Loud music from the bars downstairs until very late (not the hotel's fault but just to make the future guests aware, our kids had difficulties in falling asleep because of that)
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is £31 per night. This rental is £12 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hanoi Center Silk Hotel & Travel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hanoi Center Silk Hotel & Travel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hanoi Center Silk Hotel & Travel?
We found 13 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, fireplace, and smoking allowed.
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