Wookey Hole Hotel

Bed, Photo of the whole room, Bedroom, Family

3.9 / 5.0

Good(4,583 Ratings)

Hotel in Mendip District

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This hotel is next to Wookey Hole Caves, 2 miles from the medieval town of Wells. It offers modern rooms with free Wi-Fi, a restaurant and free parking.

Amenities

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Mendip District

Nearby attractions

Available Rooms

1 Futon • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Futon • 322 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Futon • 333 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Wookey Hole Hotel

££££

3.9 / 5.0

Good(4,583 Ratings)

Hotel in Mendip District

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This hotel is next to Wookey Hole Caves, 2 miles from the medieval town of Wells. It offers modern rooms with free Wi-Fi, a restaurant and free parking.

Amenities

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Mendip District

Nearby attractions

Available Rooms

1 Futon • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Futon • 322 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Futon • 333 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(4,583 Ratings)

100% verified reviews

4.0 / 5.0

Aug 2024

Great hotel but Noisy

The hotel was clean and comfortable except for the bed which was on the hard side. The facilities are good, tea and coffee in the rooms and they were happy to provide extra milk when we asked. Location was perfect for exploring the surrounding area. We had an disabled access room and one thing I don't understand is why the sink was so tiny. The bathroom was huge but the sink was so small it was hard for my husband to shave. Surely disabled guest would benefit from a bigger sink.

Cheap mattress and pillows made it an uncomfortable night's sleep. Car park was great if you came back in the evening but if you went out and hoped to park again you couldn't as the car park is also for visitors to Wookey Hole. Overall this is a lovely start but it's noisy. Definitely a family hotel but as a couple we found the noise at breakfast difficult particularly as my husband is hard of hearing he couldn't hear me at all over the background din.

4.0 / 5.0

Aug 2024

An excellent couple of days allowing us to discover the local area, and even the weather was lovely

Breakfast was very good, the right amount of choices for everyone Our room was spacious and comfortable The staff were very helpful throughout the day

Some of the cheeses weren't available on the cheeseboard The view from the room was a bit shabby, but that's not what we booked it for

1.5 / 5.0

Jul 2024

Never again

The location and food quality

The bed was exceptionally uncomfortable, the hotel needs a refurbishment, it looks very nice from the outside but inside is a different story. We wanted to stay here after a visit to Wookey Hole last year and it looked picturesque but. Inside disappointing, the restaurant is very much like a transport cafe!

5.0 / 5.0

Jul 2024

Lovely really enjoyed it as I said just the breakfast let it down .

Loved the hotel Room was spacious and clean Staff were helpful and friendly Good value Would def stay again

The breakfast the mushrooms were disgusting and didn’t taste of mushrooms , the sausages were awful , the Bacon fatty . The tomato and eggs were fine but tasteless Late check in 4pm Early check out 10am

4.5 / 5.0

Jul 2024

Fantastic location for Wookey Hole attraction (discounted entry). Good restaurant. Great staff.

The location is fantastic if you're visiting Wookey Hole; and nearby towns like Wells, Glastonbury, and even Cheddar Gorge are all very close by too. The room was spacious, and they'd provided a cot because they saw we had a baby with us. A small-portion breakfast was the perfect size, especially as you get your pick of the continental option too (so topped up with a couple of pain au chocolat). The biggest plus was the staff. They were phenomenal, helped with all queries from booking food, and paying for the Wookey Hole attraction (10% discount for hotel guests) - they deserve the praise.

No real complaints to be honest. We had an adjoining room which may have meant we had to suffer the noisy neighbours more, but that's nothing to do with the hotel. In fact - they even asked the noisy guests to be quiet (the area was clearly marked as "family" and they did go quiet afterwards) - thank you Walter (on reception).

2.5 / 5.0

May 2024

Value for money family hotel at the heart of Wookey Hole

Excellent location for walking in the Wookey Hole area. Staff were very helpful. Large car park meant there was no stress about finding a parking space. Excellent value for families.

This is very much a value-for-money family type hotel so not really what I was looking for. Although the restaurant staff were very friendly, there was a very limited selection of food for the evening meal having run out of a number of dishes - including salad.

2.0 / 5.0

May 2024

Disappointing,dated and over priced

The staff were friendly, particularly the lady on Reception. Our Superior family was very big and 3 full sized beds for the kids

The hotel look tired and dated. We also had to eat breakfast and dinner in the circus restaurant as the hotel bar had no gas. This room was huge and they just stuck a few old table and chairs in the middle of it. It was cold and had no atmosphere. At breakfast, they seemed to run out of everything and we were not asked which items we would like/not like for the English Breakfast

5.0 / 5.0

May 2024

Enjoyable experience at the wookey hole hotel and we will be returning.

The location of the hotel, thoroughly enjoyed the trip around the caves and the theme park.

Breakfast value for money was a little poor.

4.0 / 5.0

May 2024

Clean, friendly staff

Clean facilities, friendly staff., quiet.

Nothing. All good.

3.0 / 5.0

May 2024

Nice stay, but feels like living in students dorms again.

Staff were helpful and pleasant, room and facilities were clean.

The hotels feels like a student dormatory or youth hostel rather than a hotel, not unpleasantly so, just a really heavy Christian Youth Field Trip vibe to the decor and layout. Lost points for no Chewbacca references.

4.5 / 5.0

May 2024

Relaxing

Very clean, great value for money, friendly helpful staff

Nothing

5.0 / 5.0

May 2024

great hotel right by attraction

the room was big clean and airy the food was excellent and very good value you must try the cavern burger

nothing really

4.0 / 5.0

May 2024

Quirky getaway

The room was great and the location of the hotel was perfect for our visit.

Shower had no hot water, but was fixed very quickly. Breakfast was sub-par.

3.5 / 5.0

Mar 2024

it was really good apart from the beds and the bathroom fan

good location, friendly staff good food. the point below is the only negative, but it is significant.

the twin beds are very narrow and I almost fell out twice on the first night. this is a shame as everything else about the hotel is top notch. extractor fan in the bathroom wasn’t working.

4.0 / 5.0

Feb 2024

Fabulous for a break with children.

Staff were fabulous, always friendly and helpful. Food was good and they catered well for allergens. Great location. Love the quirky look.

Could do with a little modernisation internally.

3.0 / 5.0

Feb 2024

It was okay, I dpmn

The room that Mum and I stayed in was nice and big, we liked the ensuite, again that was a nice big bathroom. There were plenty of clean towels and you could have clean towels.

I was disgusted that the single bed that I had to sleep on, the spring was broken. Also both beds, my Mum's king size and my bed were both badly made up. You'd go to sleep and when you woke up the bottom sheet had half slid off the bed, so we both found that we'd slept on a bare mattress that with no fitted sheet for protection.

3.5 / 5.0

Feb 2024

A nice hotel which could be even better.

A nice, spacious twin bed room. There was ample very hot water. The breakfast was very good, and good value.

The shaving light didn't work, which didn't get fixed. The bed was too hard, and, for February, there was inadequate bedding, just a thin duvet. We ended up with bath towels on top of the duvet.The radiator was next to one bed, with little benefit for the other bed, as a result of all which, we were either too hot or too cold, and had 2 nights of very poor sleep. The dinners were mediocre, mine was half cold, so I sent it back, but it was returned barely any warmer. The veggie stir fry was black, drenched in soy sauce. Could have done better.

4.5 / 5.0

Feb 2024

Great 👍

Great experience, lovely good. Fantastic staff

4.5 / 5.0

Jan 2024

large room with good restaurant in a quiet town

The room is quite spacious. It has a restaurant and locals eat here. Good food and beer.

Facilities probably need some updating. The room is large and clean, but not quite comfortable.

2.0 / 5.0

Jan 2024

Poor service.

The location is beautiful. The staff on our first night were very helpful.

No housekeeping. We had to empty our own bins and ask for bin liners. The hot tap on the bath did not work. This is difficult when trying to bathe children. We had to fill the bath with the shower. For our second night, the kitchen was understaffed, and they didn't mention this when we ordered our evening meal. After complaining twice, we finally got our poorly cooked food over an hour after ordering. By this time, our youngest child was falling asleep whilst eating.

3.5 / 5.0

Oct 2023

We needed a one night stayover and this fitted the bill perfectly, good value for money.

Rooms ok for money, basic but clean and spacious. Excellent breakfast choice.

A little bare looking in the decor and beds a little too firm.

4.0 / 5.0

Oct 2023

Lovely place stay

The room had coffee and tea available. We arrived, and they made sure we were booked in for a meal.

Not having any towels in the room. Having to go to reception twice to ask for them. Then, I took them to the room myself.

5.0 / 5.0

Oct 2023

really wookey great

lovely hotel and staff would recommend as a base for cheddar gorge woojey hole and wells. plenty of parking big size rooms for families

4.0 / 5.0

Jul 2023

Good hotel

Friendly and very nice staff specialy at the bar. Great food, quiet and good location.

Personally, the bed mattresses are not very comfortable for us.

4.0 / 5.0

Jul 2023

Recommended. Friendly and good value

Excellent location. The staff were brilliant, polite and efficient.

Bathroom washable little tired but nothing to complain about.

4.0 / 5.0

Jul 2023

Very good

The staff were amazing - really lovely and helpful The caves and attractions were good The food in the hotel was really nice but they didn't serve lunch and you had to go to the restaurant at the attractions where the food wasn't so good

The beds were so uncomfortable - our bed was rock hard and our sons was overly bouncy & soft. We were booked for 3 nights leaving Sunday morning but chose to leave on the Saturday evening. The shower head needs replacing... The water was spraying everywhere except on us!

2.0 / 5.0

Jul 2023

Painful and not at all restful. Trip ruined by a lack basic comfort at night. The main thing needed from a hotel!

Good location and friendly staff. Breakfast was good and dinners are reasonably priced.

Horrendously uncomfortable beds. We had the fourth bed which is a futon so didn’t expect it to be great but it was badly dipped in the middle and dug in worse than the beds which is really saying something. Our sides all feel bruised and I had terrible nights sleep and spent days in pain during and after the stay as a result of the beds being so very uncomfortable. The curtain slid right off the rail the first morning, clearly had happened before as there was sellotape on the rail. I reported it but despite being told it would get fixed that morning, it never did so, we had little privacy on ground floor with lodges right outside our window. Cleaner must have seen it every morning too but nothing was done.

4.5 / 5.0

Jul 2023

Very pleased.

Very good reasonably priced food

Choice of draught lager could be better

5.0 / 5.0

Jul 2023

Need more vegan food options!

Staff are all wonderful.Nice big room at the front.Clean & fresh.Great views.Nice & quiet.

Food seems a bit dear,only two vegan options & the Tofu noodles came out raw the first time but very good the second time, they gave me them free.But still nowhere near worth the money ( had I paid)for the amount you get as only cheap veg & noodles at the end of the day,hardly any tofu sadly.Chips are lovely though.

4.0 / 5.0

Jul 2023

My children and I had a lovely stay

The location and the staff

3.5 / 5.0

Jul 2023

Glad we only stayed one night

Close proximity to Wells

Room could have been cleaner, herd of elephants in the room above kept us awake

3.5 / 5.0

Jul 2023

Choose a Juliette balcony room, friendly staff & good priced meals

Friendly staff and good food, value for money

Shower curtains…update to shower screen

4.0 / 5.0

May 2023

Nice location. Staff very friendly. Would stay again.

Location very good. Breakfast ok

No complaints

4.5 / 5.0

May 2023

Very good value for money and food exceptional

Breakfast was amazing

Bed a little uncomfy

5.0 / 5.0

May 2023

We loved Wookey Hole!

This was an unexpected joy. We loved the hotel, it's breakfast, and the little village and pub. We spent eight days in England and this was my adult kids' favorite place.

2.5 / 5.0

May 2023

Good location for overnight stay en route to a wedding but probably wouldn't stay here again.

The staff were very welcoming both on reception and in the restaurant. Dinner was passable, the burger was delicious but the twisted bolognaise, whilst tasty, had been under a heat lamp to keep it warm. Breakfast was reasonable value for money and a good selection offered. Beautiful setting :-)

Unfortunately the beds were really uncomfortable - sprung mattresses with ridges so not able to get a good nights sleep. The shower was over the bath and if you are unsteady on your feet it wasn't easy to feel safe as the flat area was very small with curved sides.

5.0 / 5.0

May 2023

Exceptional

The reception staff were brilliant

Need a better choice of snacks for the evening

FAQs

How much does this hotel cost compared to others in Mendip District?

The average price for a rental in Mendip District is £101 per night. This rental is £34 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Wookey Hole Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Wookey Hole Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Wookey Hole Hotel?

We found 8 amenities for this rental. This includes internet / wifi, smoking allowed, parking, balcony or patio, and tv.

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4.4 / 5.0

Excellent(129 Ratings)

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1 full bed

Kitchen or Kitchenette · Internet / Wifi · Parking

Looking for the perfect place to call home during your trip to Mendip District? This Inn offers a comfort and style with top-notch amenities, including Internet / Wifi, Balcony or Patio and Kitchen or Kitchenette, and more.

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Wookey Hole Hotel

Hotel in Mendip District

Reasons to book

About this hotel

Amenities

Map of Mendip District

Nearby attractions

Available Rooms

Wookey Hole Hotel

Hotel in Mendip District

Reasons to book

About this hotel

Amenities

Map of Mendip District

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Mendip District?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Wookey Hole Hotel pet friendly?

What amenities are available at Wookey Hole Hotel?

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