Dorsett Tsuen Wan, Hong Kong
3.8
Good(1,319 Reviews)Hotel in Hong Kong
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Located in Hong Kong and with Ladies Market reachable within 9.1 km, Dorsett Tsuen Wan, Hong Kong provides concierge services, non-smoking rooms, a seasonal outdoor swimming pool, free WiFi throughout the property and a fitness centre.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Hong Kong
Available Rooms
Superior Queen or Twin Room
1 Double or 2 Single • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Double or Twin Room with City View
1 Queen or 2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Suite with Sofa Bed
1 Sofa • 1 Double • 365 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premier Family Quad Room
2 Double • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Triple Room
3 Single • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.8
Good(1,319 Reviews)100% verified reviews
3.8
The rooms are spacious than other hotels in hongkong.we occupied 3 family quad/triple rooms.Room service were very good,linens/towels were replaced and room are being cleaned everyday.
Shuttle bus to/from hotel to metro plaza(kwai fong) MTR station.
Bus stop is just a 2 minutes walk from the hotel and bus A 32/ E 32 going to/from HKIA.
7-11 store was just beside the hotel.
A little bit far from MTR station.
Not much business establishments around the hotel.
3.8
We liked the overall vibe of the hotel. The café on the ground floor was so accessible especially if we want to eat meals, buffet style. However, just wished there were more options to choose from.
The place was a bit far from mtr station (takes 10 mins walking, not advisable if you are w kids and seniors) & also to some tourist spots.
3.8
The water dispenser, bath tub and daily room cleaning, reliable shuttle service and above all very nice staff.
I expected them to provide a large bed as I chose that when I booked but they gave us 2 single beds. The coffee and tea were not replenished. We booked for 4 days but they provided us twice only.
3.8
It is very convenient for the hotel guests to stay at this hotel, because the staffs are even welcome for late check-in as around 3:00 AM. And the hotel provides free luggage keeping service for the guests before check-in or after checkout.
The transportation such as public bus or train is not located nearby the hotel, so the guests have to use complimentary hotel shuttle bus service or walk to the MTR and bus stop.
3.8
So far so good!
3.8
Prijs/kwaliteit
Hotelkamers zijn toe aan renovatie.
3.8
Prijs/kwaliteit is goed. Voor de niet veeleisende reiziger is dit een uitstekende locatie.
Ligging is niet centraal maar wordt prima gecompenseerd door de shuttlebus service. Tevens is er op korte afstand een bushalte naar het vliegveld.
3.8
The swimming pool is very clean & well maintained. Close to convenience store. Water dispenser provided for each floor. Free shuttle to shopping malls.
My pillows were too soft and they forgot to give me extra pillows when i requested. They only gave it fo me when i requested again the next day. Location was quite far from MRT.
3.8
距離地鐵站算近;有接駁巴士去地鐵站很方便,不過要提前預訂才能搭;房間算滿大的;有USB充電孔,如果沒帶到插頭轉換器也不擔心;有提供飲水機,需要自備水瓶;有自助洗衣房,但價格不便宜。
吹風機風力很小又過熱,吹頭髮比較麻煩;接駁巴士較小,不能帶行李箱上接駁巴士。
3.8
Professional and clean
The air conditioner was loud at night. I had to switch it off.
3.8
Helpful staff , free shuttle bus to metroplaza and tsuen wan plaza .
Breakfast wasn't included , breakfast options wasn't great bit good enough.
3.8
Very clean and comfortable of shuttle bus
3.8
Free WIFi,
Staff very slow
3.8
Staff are very friendly and helpful. First night I checked in, realised the room assigned to me was not very ideal for single lady and requested to have another room instead. Nick and his team immediately got another room for me, greatly appreciated the understanding and efficiency.
Shuttle bus service is a bonus for me since I can get to know the malls nearby and worry-free to return hotel in evening. Bus uncle is very helpful, I heard he guided new comers how to get food after dinner time, he is responsive when we greeted him in different languages :) happy to meet such warm people during the stay at Dorsett.
As not the first time visit HK, I just want to explore some new places, Tsuen Wan is a nice place to go, and it is near Disneyland!
Breakfast. There are limited choices of food and toaster was spoiled on the day I visited. I was upset for not having toasted bread in the cool morning.
3.8
the staff answered all my queries
It was close to tsi wo hso mrt Station therefore I could visit Disneyland ,ocean park snd the rest of the plsces in hong kong.
should have more veg options for breakfast.
3.8
The location is not very near to mrt station. It
3.8
打掃不確實,熱水壺裡面竟然有頭髮,而且還是濕的
兩包咖啡包中間還被不明液體黏住,咖啡包打開發現已經受潮了
兩個馬克杯大小竟然不一樣
很明顯房務人員打掃是隨便掃掃
3.8
Very clean and modern rooms, friendly and helpful staff. A/c and wifi worked great.
3.8
地點方便、服務。
房間大多一點點會更好
3.8
The free shuttle to the plaza, MTR not too far away
Reception needs to smile more, it is too crowded with noisy tour groups
3.8
Friendly staff that were helpful and accommodating. The shuttle service which made going to local popular mall destinations and MTR stations convenient for exploring guests.
Location was focused on the outskirts of the main city, which kept things local and interesting for those looking to explore another side of Hong Kong. However, it was further to travel to the tourist attractions and if you walked to the nearest MTR it takes 10 to 15 minutes.
The rooms was superb! Comfy and clean alongside an air purifier which made the air so much cleaner. The noise isolation was good, as the hallways can be noisy from the other tourists. But the room was well isolated from the noise that made sleeping better.
Would definitely stay here again and a big thumbs up to the helful staff for the shuttle services alongside side comfortable rooms.
Perhaps the location was on the industrial side which did not look pleasant.
3.8
房间很大,很干净舒适。离地铁站很近,员工很友善。桌子也很大,满足了看书的需求。
都OK
3.8
Nothing.
1. Extremely inconvenient location and poor (in terms of coverage and frequency) shuttle service. 2. Absolutely filthy - stained and used cups were never washed or replaced (we had to clean our cups); wash basin and shower were not cleaned despite daily servicing;dust, dirt and hair remained where they were days on end. 3. Poor management - customers were allowed to leave garbage and used towels outside their room doors on carpeted floor. We even once saw someone sleeping on the couches in the lift lobby. It is nothing like a reasonable hotel. And we were in a HK$900+ per night room, not the cheapest type in that hotel.
3.8
Etwas außerhalb, aber mit der Ubahn sehr gut zu erreichen. Haben das Hotel nur zum Schlafen genutzt. Direkt unterm Hotel gibt es einen 7Eleven
3.8
Comfortable bed, Big bathroom
3.8
Clean, quiet, very good service, and nice views. Walking distance from MRT.
Breakfast not included, and when you got room service the food came in takeaway containers not on a plate.
3.8
Friendly and helpful staff, room with a double bed as requested was provided. Speedy action on feedback given about poor standard of cleanliness of the room on checking in. Shuttle bus service to a nearby shopping centre with connection to MTR train services was useful.
The room with a double bed was facing the back of an adjoining industrial building, which was very ugly. We checked in late at nigh and the room provided was filthy, especially the toilet and the air purifier, which we had to turn the air purifier off. Fortunately, the cleaning staff was very responsive to feedback provided on the next day and replaced the filter to the air purifier and gave the toilet a deep clean. Apparently, the hotel did not provide daily room cleaning to booking through booking.com and room cleaning was provided every three days, although supply of bottled water, dust bin liners and towels could be required through the front desk.
3.8
I like the view
The location inconveniences for arrival
3.8
The staff and service is really good. Decent room size and clean facilities.
Had a medical emergency and the staff handled it very well. Kudos to them and letting is rest in the room slightly longer before our flight. For that 11/10 for service!
Breakfast options really limited. Location to MTR is too far.
3.8
There nothing to mention
Property is old NS doesn't represent the chain name Dorsett. Staff re not friendly, breakfast was horrible with just a few items and remain unchanged during the stay.
3.8
I like the size of the room. Quiet location. You can walk to down town take less than twenty minutes.
My room is facing West and is quite hot and stuffy.
3.8
the kids zone was great
the pool was closed
3.8
Hotel offer shuttle bus to 3 MTR stations, it’s really convenient for visitors. Bus stop located within 5 mins walking distance. Airport bus stop just outside of the hotel. Room is clean, staffs are friendly and helpful. Highly recommended to stay here to avoid the crowds from the city center.
3.8
It is only around a 5 min bus from the centre of tsuen wan, gave many options for dinner and shopping around.
Coming to a hotel in summer, we expected a pool and part of the reason we booked but the pool was under renovations which was disappointing. I booked through booking.com which gave me the option to choose two twin beds or a double. I chose double for me and my partner. Upon arrival when given our rooms is was two twin beds, we went down to ask for a change but they said choosing double beds was upon availability which was not informed of when booking. Staff were not very nice at all telling us to just “push the beds together” not even offering assistance with this. Without even trying to check, the man said there are no double beds available. Now we were stuck with a hotel with no pool, two twin beds and to make it worse our room reeked of cigarettes, we had to spray perfume around to make it even a little better. We had to reorganise our whole room to get the beds together since there was a nightstand between the two beds. In the morning, we went to a just as disappointing breakfast buffet. This breakfast fit into a small corner only having a few options which were not even appealing. Chicken nuggets, warm watermelon, I went to get some juice and found lipstick on my cup, extremely disgusting and really ended our experience bad knowing I’ll never come back to or recommend this hotel. We were just trying to have a nice staycation and were left extremely disappointed.
3.8
They didn't clean the room (e.g. remove rubbish, supply tea and coffee, and replace used towels) for long stay (over 7 days) unless requested. I had to call reception every time I wanted the room done.
FAQs
How much does this hotel cost compared to others in Hong Kong?
The average price for a rental in Hong Kong is £31 per night. This rental is £2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Dorsett Tsuen Wan, Hong Kong. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Dorsett Tsuen Wan, Hong Kong. Enjoy the water!
Is Dorsett Tsuen Wan, Hong Kong pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Dorsett Tsuen Wan, Hong Kong?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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