Ascott Raffles City Shenzhen

4.3

Excellent(100 Reviews)

Apartment in Hong Kong

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this apartment rental

Located in Shenzhen, 8.8 km from He Xiangning Art Museum, Ascott Raffles City Shenzhen features accommodation with spa facilities and a fitness room.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Family friendly

Map of Hong Kong

Nearby attractions

Hong Kong Museum of History

34.8 mi

Hong Kong Heritage Museum

30.6 mi

Hong Kong Museum of Art

35 mi

Jordan Valley Park

36.4 mi

Available Rooms

2 Single • 624 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 968 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1 Queen • 1313 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 1 Queen • 1463 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

2 Single • 1 Queen • 1 King • 1915 ft²

Sleeps 7

You'll be directed to Booking.com for availability & pricing

££££

Ascott Raffles City Shenzhen

££££

4.3

Excellent(100 Reviews)

Apartment in Hong Kong

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this apartment rental

Located in Shenzhen, 8.8 km from He Xiangning Art Museum, Ascott Raffles City Shenzhen features accommodation with spa facilities and a fitness room.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Family friendly

Map of Hong Kong

Nearby attractions

Hong Kong Museum of History

34.8 mi

Hong Kong Heritage Museum

30.6 mi

Hong Kong Museum of Art

35 mi

Jordan Valley Park

36.4 mi

Available Rooms

2 Single • 624 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 968 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1 Queen • 1313 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 1 Queen • 1463 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

2 Single • 1 Queen • 1 King • 1915 ft²

Sleeps 7

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(100 Reviews)

100% verified reviews

4.0

Feb 2024

Good location, friendly staff

The front desk was very helpful to let us check in early. The breakfast was good.

We did not like the way they emailed us after we checked out. They charged us for missing bathrobes which was actually taken away by their cleaning lady day before we checked out. Eventually they did not charge us once we emailed and explained them.

5.0

Aug 2023

Exceptional

Perfect location, directly connected to Raffles City Mall at 3rd floor and also to a metro station. Great residence fully equipped with kitchen, dishwasher, washer, and dryer. Lobby was small but convenient, and all staff members were so friendly. Thank you! :)

3.5

Aug 2023

Overall satisfactory but not great

Spacious

Plugs didn’t work and wifi was poor

1.0

Jun 2023

good hotel

good location

wifi no so good

4.0

Jun 2023

Great location and kitchenwares. Great services but property needs some upgrading

The area is very convenient with the mall linked to the apartment. The robot makes room delivery efficient.

Most hotels has international sockets around the room. I am surprised Ascott has only the local version that doesn't fit for overseas electric appliances.

4.0

May 2023

I booked a 3 bedroom for my family trip. Other than the master room, all are good.

Good.

The air condition of master room is not enough and the bath room of the master room is almost no air.

1.0

May 2023

Very poor

Unstable Internet, it was disconnected twice during my online professional examination. If stable internet is critical, need to consider this risk. Strong body odor of previous resident remained in pillow and blanket. I was told they already changed the covers and bed sheet during the clean-up (before my arrival) but clearly did not address the issue. Room not pre-cooled, need to withstand over 30 degree heat for a long time before room cool down. Such unpleasant experiences are not expected of an international branded hotel.

5.0

May 2023

Comfort and delightful stay

Luxury feeling

Size of apartment is small

4.5

Apr 2023

Superb

Nixe and friendly staff. Good location. Small but good breakfast. Mall with good Restaurants in the same building.

Nothing

4.0

Mar 2023

Ascott Raffles City Shenzhen is a top pick accommodation.

Breakfast varieties were good enough with comfy seating, property in a very good location, Raffles City Mall is just downstairs to enjoy our shopping time, MRT station is just few steps away, easily to approach other areas in the city. Staffs were very friendly & helpful especially miss Nancy Li who helped us a lot during the check-in time and afterwards. We made a good choice.

just one hair dryer was provided in a 2 BR apartment and no ironing tools were found inside the rooms, suppose this is a must in a service apartment, have to improve.

4.0

Mar 2023

i will choose it again if i travel around.

The location is very good and easy to reach out to any destination when i stayed in Shenzhen especially in Nanshan district.

The coffee machine was broke when i firstly used it then it took little time letting the staff to change another one. So if they could check all facilities before guests arrived that would be better.

5.0

Dec 2022

Exceptional

very very friendly hotel!

4.5

Dec 2022

Good location, fully equipped apartment hotel

Overall pretty good - it's a fully equipped apartment, with cups, plates, washing machine etc. Very good for long stays. Has a small golfing green on the roof. Good location, can walk to some great restaurants. Loved all the English-language TV channels.

Wifi username/password didn't work and our parking wasn't validated when we left. We had to call in to get reimbursed by the property. Overall I think the price is slightly higher than what you'd expect.

4.5

Jan 2022

very nice hotel with very good services !

the service was very good !

4.5

Nov 2021

Great service in the heart of Shenzhen

Just the best staff. Helpful, fast, polite. Fun room service robot that the kids loved. The pool is awesome, the breakfast quality, and easy to find lots of stuff around the hotel.

The hot tub wasn't all that hot.

4.8

Jan 2020

Exceptional

They have a robot that delivers room service. Impressed :)

Surrounding area seemed like it was still developing. The Raffles city mall was very convenient however

5.0

Jan 2020

Good choice to explore SZ!

I liked everything about the hotel... the location was good, people were polite and friendly, ambience was fantastic, and there were a lot of english movie channels... couldn't ask for more!

I would have preferred a more varied breakfast offering.... there were too many local options and very few continental/american options..

4.6

Aug 2018

Ideal place for short or long stay for retreat in Guangzhou.

I don't know why somebody rated this place 1.5stars out of 5, which absolutely confusing people...This service apartment is probably one of the best in China... Connected to Raffles Shopping mall (so no concern about rain at all... you got everything you want to relax, food, massage, spa, haircut, etc) and have all the facilities that hotel has: safe, indoor pool, sauna, gym, kid playground, iron staff, etc.. spacious place (100sqm for 2 bedrooms + 2 restrooms), clean and new with quite good view. Friendly and professional staff. Again, this is a service apartment.... you get the same condition in 5 stars hotel at tripled price. Pictures from the website are definitely real...

Nothing I dislike

FAQs

How much does this apartment cost compared to others in Hong Kong?

The average price for a rental in Hong Kong is £47 per night. This rental is £31 above the average.

Is parking included with this apartment?

Yes, parking is listed as an amenity at Ascott Raffles City Shenzhen. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

Yes, a swimming pool is available for use at Ascott Raffles City Shenzhen. Enjoy the water!

Is Ascott Raffles City Shenzhen pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Ascott Raffles City Shenzhen?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

Explore similar vacation rentals in Hong Kong

Explore all rentals in Hong Kong

4.1

Excellent(1,615 Reviews)

Novotel Citygate Hong Kong

Hotel

in Hong Kong

4star

1 queen bed

Garden · Pool · Air conditioner

Enjoy the best of Hong Kong in our Hotel, Novotel Citygate Hong Kong. A stunning property with amenities including Air conditioner, Internet / Wifi and Laundry, and more.

££££

Ascott Raffles City Shenzhen

Apartment in Hong Kong

Reasons to book

About this apartment rental

Amenities

Map of Hong Kong

Nearby attractions

Available Rooms

Ascott Raffles City Shenzhen

Apartment in Hong Kong

Reasons to book

About this apartment rental

Amenities

Map of Hong Kong

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this apartment cost compared to others in Hong Kong?

Is parking included with this apartment?

Is there a pool at this apartment?

Is Ascott Raffles City Shenzhen pet friendly?

What amenities are available at Ascott Raffles City Shenzhen?

Explore similar vacation rentals in Hong Kong

Hong Kong travel inspiration

Related vacation destinations