The Ritz-Carlton, Shenzhen

View (from property/room), City view, Landmark view

4.4 / 5.0

Excellent(177 Ratings)

Hotel in Hong Kong

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Centrally located in Futian District, The Ritz-Carlton Shenzhen offers luxurious accommodation with free internet and free parking. Boasting rich décor, it also has an outdoor pool and 6 dining options.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Hong Kong

Nearby attractions

Hong Kong Museum of History

28.3 mi

Hong Kong Heritage Museum

21.4 mi

Hong Kong Museum of Art

28.9 mi

Jordan Valley Park

27.9 mi

Available Rooms

Premier King Room

1 King • 592 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premier Suite

1 King • 1076 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Deluxe King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Premier King Room

1 King • 592 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

The Ritz-Carlton, Shenzhen

££££

4.4 / 5.0

Excellent(177 Ratings)

Hotel in Hong Kong

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Hong Kong

Nearby attractions

Hong Kong Museum of History

28.3 mi

Hong Kong Heritage Museum

21.4 mi

Hong Kong Museum of Art

28.9 mi

Jordan Valley Park

27.9 mi

Available Rooms

Premier King Room

1 King • 592 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premier Suite

1 King • 1076 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Deluxe King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Premier King Room

1 King • 592 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.4 / 5.0

Excellent(177 Ratings)

100% verified reviews

2.5 / 5.0

Aug 2024

这次很失望，以前入住丽思卡尔顿感觉非常好。

丽思卡尔顿做为一个五星级酒店，房间有些旧，还是很干净。但是服务差强人意，本来有优惠，但是到了前台就变成和网站定的价格不一样，而且有什么300块的代金卷，如果我没有问，就装作不知道。最后一天，把代金卷送过来，我根本没有时间用！

4.5 / 5.0

Aug 2024

十几年前就开始住这家酒店，一直都很满意

房间特别大，住了几个晚上觉得很舒服，工作人员亲切可靠

外卖要是能够有机器人直接送房间就好了

5.0 / 5.0

May 2024

كان تجربة جميلة

خدمة الموظفين

لايوجد

5.0 / 5.0

Apr 2024

Wirklich Top

Top Service, freundliche und hilfsbereite Mitarbeiter. Ausgezeichnetes Frühstück und Abendbuffet Schöne Zimmer Großer und sehr gut ausgestattetes Gym

4.5 / 5.0

Oct 2023

outstanding

spa

5.0 / 5.0

Jul 2023

Exceptional

Albin Lee is a polite, efficient and problem solving manager who quickly mitigated the malfunction in our bathroom. He was also considerate, kindhearted and understanding to us, and he makes for a wonderful person all around.

2.5 / 5.0

May 2023

We have informed them in advance our arrival time but one of our rooms wasn’t ready until like 2 hours later. General

Great location

Quite dated

4.0 / 5.0

May 2023

nice

convenient

nothing at the moment

5.0 / 5.0

May 2023

Exceptional

They prepared a special wish of my girlfriend for breakfast. The staff was extremely considered and friendly. The room was perfect. Although the hotel was booked out, we had the feeling that it was not controlled. Very responsive staff.

Temperature of the swimming pool

3.0 / 5.0

Apr 2023

Pleasant

staff was very pleasant

everything is extremely dated and needs to be updated

4.5 / 5.0

Apr 2023

Great hotel,

Breakfast/Location both great. Eric in Club lounge went the extra mile in welcoming providing great service

4.0 / 5.0

Mar 2023

Very good

Almost everything was excellent

I felt a bit cheated this time since we had a full board deal, but we were charged ¥3000+ to eat in the main restaurant on New Year! That was very unfair and a bit of false advertising on booking. Com or whomever was responsible! On the day I was told that we could eat for free in the club (only) each day they changed things around but every other day I ate in the main restaurant free of charge!

5.0 / 5.0

Dec 2022

Perfect Stat

We Exceptional checking experience, warm welcome by Jack and he accompanied us throughout our stay. Jack got back yo my email and followed my requirements to the last detail. The whole club team was awesome and everyone wore a kind smile. Our room was nicely decorated for my wife's birthday. During his busy schedule the GM Mr. Jain, made time to check up on us each day and went way out of his way to borrow my wife his wife's scarf on a cold day! We also sampled some of the finest creations at the Palleto made by El maestro chef Lorenzo! Also introducing the dish was Mr Ramos who provide ample knowledge about what the chef was trying to get us to feel or taste and what best way to eat the delicacies. (Chapeau guys!) And not to forget I hope Martin is the name! I really hope, the young fellow who was pairing and introducing each beverage during the food sampling. We also managed to order some in room dining from the main restaurant and the pasta was excellent! Thanks to Mr Villegas, we managed to enjoy some authentic hongkong style egg roll for breakfast twice -- this dish is amazing! Thanks for the recommendations! And finally Mr Tan, we didn't meet, but I wish I'd had a chance to shake your hand! Sir your pastries are amazing (thanks for the macaroons). In fact from bellhop to higher ups, thank you all for your excellent hospitality. And one final warm thank you to Jack! I just realized you walked two blocks with us on the last night to just show us where the park was~that was unnecessary but warmly appreciated!

One forgivable hiccup but doesn't affect my 10/10 rating!

5.0 / 5.0

Oct 2022

Best Hotel in Shenzhen

Best hotel in Shenzhen, hands down. Cici in the club lounge is amazing. Fantastic experience all around.

5.0 / 5.0

May 2022

Luxury in the city

The location is close to restaurants and bars in Futian. The room was large and luxurious and the bath next to the window was very nice. Guests have access to many facilities such as the pool and spa. It was lovely to lounge by the pool and get a massage. The buffet breakfast is outstanding, as is the service from the staff.

I didn’t like that you had to wear a swimming cap in the pool.

4.5 / 5.0

Feb 2022

A really great staycation

We had a great staycation for 2 nights. The staff went out of their way to be helpful and friendly. I think the staff was the best part. We used the Executive Lounge, which was great - amazing view, good food, nice drinks, cozy atmosphere. We also enjoyed the pillow menu in the room. Hard to beat the Ritz.

5.0 / 5.0

Jul 2021

for sure will back again.

special thanks to Cici, Erick, Gikey.

5.0 / 5.0

Jul 2021

Best hotel in Shenzhen

The staff were amazing. When we got there they made us feel so welcome. I wanted to surprise my girlfriend With flowers and Jack helped me to put them in the room. In addition to that they wrote us a lovely letter and made us a cake. It made us feel so special.

1.5 / 5.0

May 2021

This Hotel I can not suggest

Location, Breakfast

There was the offer use the swimmingpool for free, but it was only alowend with bathcap... the hotel couldnt provide bathcap, just want make money, 100 RMB per bathcap... the staff did a long discussion. normaly hotels offer plastic bath cap for free, but not Ritz-Carlton, they just say, for free, but finaly they charge.. the Service is poor.. not Ritz Carlton Standard.

5.0 / 5.0

Mar 2021

Exceptional

Amazing service!!!

5.0 / 5.0

Jan 2021

Exceptional

We started at the Ritz Carlton for my birthday and didn't regret at all! We were offered a free upgrade and a late check out. I was surprised with a cheescake as a birthday present from the stuff and I was shocked when they offered me a ride home! The room was clean and comfortable with an amazing city view.

Old fashioned furniture.

4.5 / 5.0

Jan 2020

Superb

The location - very good. The room - excellent, as usual for Ritz-Carlton hotels. Staff - very polite. I did not get the executive club as I usually do, so cannot comment on that.

One of the hostesses during breakfast in the restaurant did not know English well. She was the greeting and seating hostess, so I expected her to know English better. But the other hostesses and servers knew English better.

4.2 / 5.0

Aug 2019

Good experience for the weekend. Staffs were very friendly.

I like making my booking because i didn't have to pay the price in full until I actually check in. it is very likely schedule can be change last minute. I like to be sure i have a hotel room secured before my travel.

I didn't like the fact that the hotel do not offer points credit to my Marriot membership. The staff mention my points will not be credit due to my booking were made from a second party agent such as Booking.com. Therefore I like to know in the future will this policy apply to all my booking made through booking.com which may affect my decision making whether to continue with booking.com

FAQs

How much does this hotel cost compared to others in Hong Kong?

The average price for a rental in Hong Kong is £46 per night. This rental is £44 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Ritz-Carlton, Shenzhen. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Ritz-Carlton, Shenzhen. Enjoy the water!

Is The Ritz-Carlton, Shenzhen pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Ritz-Carlton, Shenzhen?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.

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Enjoy the best of Hong Kong in our Hotel, Novotel Citygate Hong Kong. A stunning property with amenities including Air conditioner, Internet / Wifi and Laundry, and more.

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The Ritz-Carlton, Shenzhen

Hotel in Hong Kong

Reasons to book

About this hotel

Amenities

Map of Hong Kong

Nearby attractions

Available Rooms

Premier King Room

Premier Suite

Deluxe King Room

Club Deluxe King Room

Club Premier King Room

The Ritz-Carlton, Shenzhen

Hotel in Hong Kong

Reasons to book

About this hotel

Amenities

Map of Hong Kong

Nearby attractions

Available Rooms

Premier King Room

Premier Suite

Deluxe King Room

Club Deluxe King Room

Club Premier King Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hong Kong?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Ritz-Carlton, Shenzhen pet friendly?

What amenities are available at The Ritz-Carlton, Shenzhen?

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