Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory
4.3
Excellent(212 Reviews)Hotel in Hong Kong
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Nanshan District, Kempinski Hotel Shenzhen features an indoor heated swimming pool, shopping arcade and 3 dining options. Free internet and parking are provided.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Hong Kong
Available Rooms
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 678 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(212 Reviews)100% verified reviews
4.3
Hotel in una zona comoda. Davanti alla metro e di fianco ad un grande centro commerciale. Non ho avuto grandi problemi di comunicazione.
Colazione con buona varietà.
Hotel di lusso, ma un po' invecchiato.
Avevo una camera con accesso alla lounge. Il personale è gentile, ma la disponibilità di bevande e snack limitata.
4.3
Excellent petit déjeuner varié. Lit très confortable, Salle de bain bien équipée avec produits de qualité.
Le Wifi pas toujours stable. Odeur résiduelle de cigarette dans la chambre. Restaurant chinois n'accepte plus de client à 20h30 un vendredi.
4.3
Great location, comfortable, helpful staff
The building is a bit old but it has a retro design feel
4.3
早餐很豐富, 很近海岸城, 逛街很方便
4.3
location and lobby
cleanness
4.3
Perfekte Location, nice room, great people
4.3
Room was big, bed comfy, breakfast.
No one at the reception could speak decent English. Neither at the bar. I'm not talking about "let us discuss Joyce's work" English, I'm talking about "can we have some fries" or "can you make an invoice with this company name on it". Nothing. Absolutely zero.
They tried their best with some apps, and I appreciate the effort. But it's still unacceptable.
The bar had has pay drinks the moment they put it on the table, as if we were going to run away for those 10$.
The room stinks of cigarette smoke and is not sparkling clean. The air conditioning during the night sounded like being in a plane.
They hacked the energy saving system by putting in a card which makes sure all lights are on, for hours, prior to one's arrival. The card is MADE FOR this purpose and proudly indicates so on it, so that it's obvious the hotel has absolutely no care in the world for climate change, contrary to what the chain says on their website.
All of this would have been bad but acceptable for a "normal" hotel. For a self described luxury hotel all of those points are, each one alone, unacceptable.
4.3
location
Concierge! simply give directions/advise how to take metro when he does not know what line to take and get off. Irresponsible! If don’t know, just say don’t know or not sure, just say so but not simply advice. Luckily, observed his incompetence and took a while to relay the information and made a quick check with the map at the station. Big exhibition being held at World Exhibition Shenzhen but hotel personnel know nuts on this event and no shuttle service being offered being managed by hotel management. Would expect a top class hotel to not miss such details. Overall hotel is still a great hotel to stay
4.3
the staffs are so helpful and always try to enhance the experience of their guests.
so many mosquitos in the common area- the lounge and the bfst room. normally this shouldn't happen at 5
4.3
The room was generous, the towel, linens and bathrobe were all immaculate and comfortable.
A nicer coffee machine, but really the room was excellent.
4.3
Spectacular cocktails and public areas, great-sized rooms. Excellent location. Very few room service options for vegetarians .
Pool was shut for renovations, not so many vegetarian options for breakfast. Why was the mini-bar unstocked? Our arrival was well known in advance.
4.3
The staff. Gracious and accommodating. Organised a lovely welcome for us, and helped us book when Booking.com failed, again.
Tissue paper can be of a much higher quality. Bacon can be cooked and not overdone for breakfast.
4.3
A great place and a great location right next to the Houhai (后海) Metro stop, exit D2.
All was good. No complaints.
4.3
Great location. Perfect for walking around and shopping.
It wasn’t a good value for what we paid.
4.3
Location is great, near the metro and Coastal City mall. Hotel lobby is beautiful, with art deco style. Room is comfortable, beds are great and nice view of the city.
For a Kempinski hotel, it didn't match the standards. Looks outdated, the elevator hall smelled weird, carpets in the bathroom were too stained. No general outlet in both sides of the bed, bathroom a bit small and crammed. Furniture looks outdated too, not well kept as a hotel of this standard should do. Staff spoke barely any English at all.
4.3
Ok location
Falsely advertised that there’s a sauna. It’s easy to get same quality hotels better located at a better price too. The only reason we chose this hotel was for the facilities which were supposed to include a sauna which was nonexistent.
4.3
Great location
All good
FAQs
How much does this hotel cost compared to others in Hong Kong?
The average price for a rental in Hong Kong is £31 per night. This rental is £59 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory. Enjoy the water!
Is Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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