The Hermitage Hotel - OCEANA COLLECTION

Property building, Restaurant/places to eat

3.6

Good(2,154 Reviews)

Hotel in Bournemouth

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

The Hermitage Hotel is a 4-star, 76-bedroom hotel with car parking, ideally situated in the heart of Bournemouth, adjacent to the beautiful Bournemouth Gardens and stunning 7-mile sandy beach, it offers an unbeatable location.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Family friendly

Map of Bournemouth

Nearby attractions

Paultons Park Home of Peppa Pig World

34.3 mi

Purbeck Heritage Coast

13 mi

Lulworth Cove

28.4 mi

Bournemouth Parks - Lower Gardens

0.1 mi

Available Rooms

1 Double • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 139 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

The Hermitage Hotel - OCEANA COLLECTION

££££

3.6

Good(2,154 Reviews)

Hotel in Bournemouth

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Family friendly

Map of Bournemouth

Nearby attractions

Paultons Park Home of Peppa Pig World

34.3 mi

Purbeck Heritage Coast

13 mi

Lulworth Cove

28.4 mi

Bournemouth Parks - Lower Gardens

0.1 mi

Available Rooms

1 Double • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 139 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.6

Good(2,154 Reviews)

100% verified reviews

3.6

Sep 2024

Eventful!!

Room was comfortable, although a little tired and in need of a refurb. Location is very good for the seafront and town centre.

Parking was not great, very tight access, lack of spaces, plus having to pay extra for on site parking is unreasonable. The staff we encountered were quite rude and need to be taught some etiquette. When returning in the late evening another guest was having a suspected heart attack, there were no staff members on site with any basic first aid training and they had just left the man slumped on a sofa and appeared not to want to get involved! Their attitude was that they had called an ambulance and that’s all they could do! My wife and another guest had to take control of the situation and make the man more comfortable whilst waiting for an ambulance! Additionally staff members had no idea where the nearest defibrillator was located! Another guest had to take responsibility for contacting the mans wife by telephone! Another complication, was that the unwell man was travelling with his elderly wheelchair bound mother who had dementia, the staff member didn’t seem to have a clue what to do when we asked how they were going to check on her in the morning. Luckily the man was discharged from hospital in the morning and was able to return to his mother, but the situation could have been a lot worse if he had been kept in hospital. It is essential that there should be at least one staff member on site with basic first aid training, really all staff members should go on a course. Please ensure that all staff know the location of the nearest defibrillator for emergency’s such as this. It’s unlikely we’d stay at the hotel again.

3.6

Aug 2024

Wouldn’t stay again location was great but not worth coming away with bad backs room was dated

Location

Bed and noise , none of us got any sleep bed was sleeping directly on springs now all suffering with back and necks , noise of slamming doors room was dated and not very clean

3.6

Aug 2024

Good location and friendly staff .

Good location, clean and friendly staff. Only uncomfortable bed have dent in the middle of bed I think they joined 2single beds to make one bed.

Location

3.6

Jul 2024

Room and staff very good, stay away from the breakfast

Room. Staff

Breakfast was VERY poor not worth anywhere near the price. Poor choice of fruit and continental breakfast. English cooked breakfast, eggs hard as been left in warming pan, tinned mushrooms, disgusting, hash browns tasted like cooking oil. Awful.

3.6

Jul 2024

Good location & comfortable and friendly

Hi - shower cap would be nice. Body cream too. More bar staff would be good and rose’ wine one selection not great. However nothing stopped our enjoyment.

Rose’ wine no selection. Sweet & not nice. Fish & chips awful More bar staff would be good. Some body cream would be good and a shower cap🤗

3.6

Apr 2024

Lovely stay

I liked that it was clean,near the seafront,had parking and just a few steps away from the bic.

It would be nice if there was a fridge in the room it's OK for 1 night but longer than that would be an advantage

3.6

Apr 2024

Good location , disappointed by the service which tainted our view of the hotel

Location

Had to wait 1 hour for our food - not impressed

3.6

Feb 2024

Disappointed

Location

Bedroom was terrible, looking out onto a metal stairway from the kitchen, all we could hear was staff smoking under our window, booked a double but got 2 budget singles, one bed was literally on top of the bathroom and could not move

3.6

Nov 2023

Good experience

Closeness to centre of Bournemouth

Rooms were quite hot, even though heating was switched off.

3.6

Nov 2023

We had a great time, thanks!

Loved the location, right across the street from the Bournemouth Pier and ferris wheel! Variety of restaurants close by as well as in hotel and parking out front.

Nothing.

3.6

Oct 2023

Young man on Reception very helpful. Quite satisfied.

Not applicable

More milk in the room

3.6

Aug 2023

Superb

Excellent with my son’s allergies. Excellent adapting to a change in circumstances. Lovely staff.

3.6

Jul 2023

Excellent hotel and exemplary staff

Lovely friendly and very helpful staff. Location was perfect. Quaint hotel

TV too small for room and remote control so worn we were unable to understand the buttons.

3.6

Jul 2023

Great staff & location

The staff were extremely friendly and customer service oriented. The hotel is in a prime location.

Our room had a musty smell. The furnishings in the rooms and common areas were pretty basic.

3.6

May 2023

Good

Hotel was nicely located.

The room had loads of crisps under the beds when I moved them together. I told reception, who got it cleared up but not sorry about it

3.6

May 2023

Wasnt a 4 star experience

Breakfast was cold TV was small in a big space Bath water was brown and dirty I couldnt understand the staff

My experience at this hotel

3.6

May 2023

Very relaxing.

Very friendly and helpful staff, large room and great location 👍

No onsite Spa and no late evening hot food available for room service.

3.6

Apr 2023

passable faded glory hotel in a good location, dont book via booking.com - you will get a poor room

the location, i was attending a conference at the BIC

the bed was too small and too short, i am 5 10 , the cold tap in the bathroom was warm i have a broken arm so the shower in the bath was not safe for me to use the staff were largely dis interested in their guests , not rude but certainly not welcoming didn't do anything over and above the basic job, some couldn't manage a smile i was charged for parking as i used booking .com, direct bookers got this free

3.6

Apr 2023

Very good on the whole

There was a good choice at breakfast however, the cooked items would have been best served direct to the table The interior was very nice and staff were very helpful especially Miguez Lemos

We were disappointed to find that we had an additional day charge for parking of £14 per day

3.6

Apr 2023

staff were excellent. a great stay for a long weekend celebrating my husband’s 50 th b/day. The hotel made it specia

lovely building with a nice lot of rooms facing the sea . good size breakfast room with dressed tables . lovely old entrance and reception area. nice table service from the bar area .

not too keen on the chairs in bar area . would have been nice to have staff topping up teas and coffee at breakfast. would have liked full length mirror in room .. could have easily fitted one on the side of the wardrobe.

3.6

Apr 2023

disturbed sleep and expensive bar prices

convenient location and friendly staff

noisy generator outside bedroom window and very drafty windows causing curtains to move. x

3.6

Apr 2023

Exceptional

Size of bedroom, friendly staff , very clean. Fantastic area

3.6

Mar 2023

Very good for the price with a good view

Excellent breakfast

Nothing

3.6

Mar 2023

Nice clean hotel in a great location of Bournemouth, helpful staff. Parking available

The location of this hotel was perfect for the BIC. Our room was dated but very spacious with several separate areas. The beds were comfortable and It was a nice to have two pillows without having to request extra. I liked that you could open the windows, and it was nice to have two chairs in the room, many hotels only ever have one! The hotel does have a bar and we were able to get a drink upon our return from our evening out. The breakfast was nicely laid out and staff helpful in fetching anything guests asked for such as decaf coffee etc.

The room, despite not appearing to have any radiators on was absolutely stifling, so much so that it was hard to sleep. Having said that when I mentioned it to Reception when I left the following day I was advised that had I complained about that they could possibly have moved me to a different room. Unfortunately we didn't realise how hot it was going to be until we were back later at night and undressed.

3.6

Mar 2023

Superb

Nice room, comfy bed, easy to access

Lack of plug sockets next to bed

3.6

Mar 2023

Disappointing

Size of the room, how close we were to BIC was good.

One bed seemed to be broken, mattress sank. The were a couple hairs in the beds, kettle wire sticking out of kettle lead. The additional charge for the car park was a shock and then the 1p charge for no apparent reason was confusing.

3.6

Feb 2023

food good, location great, management very disappointing

general staff were brilliant: breakfast was enjoyable: facilities were ok

when we complained about the boiler firing up on the hour every hour, management’s best offer was to relocate us to a smaller room 3rd floor from a 3 bed room ground floor. would nor compensate for disturbed night stating we should have complained when we were woken by noise, even st 3 in the morning, and they would have moved us: very very disappointed!

3.6

Feb 2023

Ideal central location relaxing weekend

The location of hotel was brilliant really central. Staff very polite , friendly and helpful would recommend hotel

3.6

Feb 2023

Good

Great location, 5 min walk to town and across the road from the pier.

Showers could be better.

3.6

Feb 2023

Great location

Excellent location for the beach & the BIC. Staff were incredibly helpful & even gave us a complimentary upgrade with a lovely sea view.

FAQs

How much does this hotel cost compared to others in Bournemouth?

The average price for a rental in Bournemouth is £103 per night. This rental is £21 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Hermitage Hotel - OCEANA COLLECTION. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Hermitage Hotel - OCEANA COLLECTION pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Hermitage Hotel - OCEANA COLLECTION?

We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

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££££

The Hermitage Hotel - OCEANA COLLECTION

Hotel in Bournemouth

Reasons to book

About this hotel

Amenities

Map of Bournemouth

Nearby attractions

Available Rooms

The Hermitage Hotel - OCEANA COLLECTION

Hotel in Bournemouth

Reasons to book

About this hotel

Amenities

Map of Bournemouth

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Bournemouth?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Hermitage Hotel - OCEANA COLLECTION pet friendly?

What amenities are available at The Hermitage Hotel - OCEANA COLLECTION?

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