The Ritz-Carlton, Astana
Hotel in Kazakhstan
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
The Ritz Carlton sets the standard in elegance for business and leisure travelers worldwide. We have been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Kazakhstan
Available Rooms
Deluxe Room, 1 King
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Club Room with Club Lounge access, 1 King
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite, 1 King, City view
1 King • 807 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Suite with Club Lounge access, 1 King, City view
1 King • 1076 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Carlton Suite with Club Lounge access, 1 King, City view
1 King • 1560 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
10.0 / 10.0
Расположение и сервис
Пока не могу сказать ничего
10.0 / 10.0
It’s the best hotel in nd the best staff like never i have see it before amazing i prefer to everyone to go to relax
They have respect they do the best to feel you comfortable
9.0 / 10.0
To był mój pierwszy pobyt w Ritz'u i spełnił moje oczekiwania w 100%. Personel i obsługa na jaką liczysz w takich miejscach, czyli klient zawsze w centrum ich aktywności. Wyprzedzają twoje oczekiwania, a nawet myśli dotyczące spełnienia potrzeb. Ten pobyt będę długo wspominał. Był naprawdę doskonały. Wszystko na najwyższym poziomie. Korzystałem z transferu z i na lotnisko, Restauracji na 18 piętrze oraz z Club Lounge. Wszystko polecam. Jedzenie prima sort. Nietanie, ale tanie mięso psy jedzą.
10.0 / 10.0
Локация, дизайн, персонал. В целом нам понравилось все!
Был единственный момент, в ресторане на 18ом этаже. Очень долго готовили коктейли, но при этом они были очень вкусными.
10.0 / 10.0
Обслуживание, персонал очень любезный. Завтрак выходного дня был роскошный!
10.0 / 10.0
Всё)
-
10.0 / 10.0
все отлично
нету такого
9.0 / 10.0
Location and brand. Great staff.
Seems to have a different chef. Food was good but not exceptional in resturant. Exceptional in the Ozen Bar.
4.0 / 10.0
Чистота, красивый вид из окна, вежливый персонал
Приехали встретить Новый год, бронировали ужин в ресторане, по приезду огорчило то, что мест не оказалось, пришлось встречать новый год в номере. В качестве извинения был предложен ужин комплементарно, но к сожалению блюдо принесли полусырое, хотя мы просили полной прожарки, из-за того, что доча поела полусырое мясо, пропал аппетит, легли голодные. В общем праздник был испорчен. Заплатили за одну ночь немалые деньги, но удовольствия не дождались
9.0 / 10.0
روعه من كل النواحي الموقع النظافة والموظفين
البانيوم لم يكن يعمل
10.0 / 10.0
Все понравилось! Расположение супер прям в центре города!
9.0 / 10.0
Property, location, staff, food, ambiance
Really nothing
9.0 / 10.0
Очень уютно и чисто
Не возможность продлить прибываете на половину суток !
2.0 / 10.0
Pretty much everything until the hair dryer got caught on fire
While everything was great, the blow dryer got caught on fire as I was drying my child’s hair and the fire started. The fire alarms never went off and the sockets kept working, although the dryer was in flames - that is a standard safety measure. I believe that the hotel of this level should have undergone all of the safety checks; however, it certainly does not feel so. In addition, the kettle in my room gave horrible metal flavour and we couldn’t have tea.
Overall, cheap, old and overused kettles and hair dryers at the hotel are not being replaced in a timely manner, possessing serious harm for the health of the guests, on top of the fire alarms malfunction/ non- existence.
10.0 / 10.0
локация
9.0 / 10.0
The Ritz-Carlton was elegant and modern as expected. The team was available and very helpful for needs around the clock! The restaurant Ozen has a great menu, a great Ambiente at the bag and a very nice terrace! The breakfast and so the coffee was just great at the 3rd floor!
The breakfast in the executive lounge is by far not as good as on 3rd floor!
1.0 / 10.0
Good morning,
At the reception was requested amount a lot higher than confirmed amount to be paid in booking.com
Could you please clarify this incident
FAQs
How much does this hotel cost compared to others in Kazakhstan?
The average price for a rental in Kazakhstan is £31 per night. This rental is £6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Ritz-Carlton, Astana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Ritz-Carlton, Astana. Enjoy the water!
Is The Ritz-Carlton, Astana pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Ritz-Carlton, Astana?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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