Grand Hotel and Casino
Hotel in Port Vila
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Family-friendly hotel with bars and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, coffee/tea in a common area, and 24-hour room service.
Grand Hotel and Casino offers 74 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool.
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, coffee/tea in a common area, and 24-hour room service.
Grand Hotel and Casino offers 74 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Map of Port Vila
Available Rooms
Standard Room, Harbor View
1 King • 248 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Panoramic Suite
1 King • 462 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, Harbor View
1 King • 248 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
1.5
Hotel and staff were fab, our only issue was the pool was out of action for maintenance. I know this needs to be done but when a main part of your holiday plans was to laze around a pool it did put a dampener on things. You could go over to Iririki Island to have a swim in the pool but at $25 per person it’s not feasible for the duration of the holiday.
Vouchers should have been offered, or at least an email explaining and giving the option to rebook somewhere else.
2.0
The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.
2.5
As always the best hotel in town!
4.0
Lift was smelly snd lights not working on one
Cleaning not thorough - bed not touched
Concierge not helpful with bags
5.0
This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.
4.0
Very friendly staff
Exchange rates are better in town
2.0
lovely helpful staff. Internet so-so.
- A few problems with the shower but came right,
2.0
Needs a lot of help, currently it’s just a place to stay and, to be honest, not worth it.
3.0
We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.
3.0
Staff we lovely but construction work was bery noisy
5.0
Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.
5.0
It was undergoing some upgrading painting outside, but very nice
5.0
We had a wonderful stay. The staff were amazing!
2.5
Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.
2.0
The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position.
The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!
5.0
We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces.
The food was also delicious, and the view was glorious. We super recommend this place
5.0
Quiet waterfront property with very friendly staff and great views.
2.0
Our stay was good. The staff were very friendly and helpful.
5.0
Very kind staffs
4.0
The Grand is a great base when in Port Vila. Staff are friendly and professional
We like the suits about 50m2
5.0
Lovely hotel with great views
5.0
Great location ,very central to everything ,spacious rooms and lovely staff.
5.0
Wonderful staff and beautiful property
4.0
Right in the heart of town so it’s the place to be.
Staff are super friendly and attentive. Rooms are really comfortable.
5.0
Great place to stay in the heart of Port Vila. Clean, quiet, and safe. Wonderful restaurant downstairs. Staff was helpful and nice.
2.0
Excellent location, minutes walk to town. Easily accessible to transportation and for tours.
Great service at reception.
Restaurant staff need to be a little more attentive to dining guests.
Would definitely come back
5.0
Loved the close proximity to town and hospital.
Great pool for early morning swims.
5.0
Hotel is okay and very good location close to town and also ATM machines are the highlight for me, it’s the first pacific island states I visited and have so many machines which is very convenient for tourist. Excellent. Thanks Port Villa for the beautiful scenery.
4.0
The place is a little dated but staff and food were fantastic
4.0
Very clean, the staff very helpful and friendly.
Restaurant mediocre. Too many dishes on the menu that weren't available. Take them off the menu. Restaurant not value for money.
1.5
The fridge door was broken, bathroom door can’t close, no shower cap! Shampoo and conditioner need to call room service to obtain and buffet was prepaid upon booking but the hotel still charged us until we complained to the management, the next day, they charged us for 2 coffees!
2.5
It was a very pleasant stay although the after effects of the two cyclones were still visible
5.0
Staff and management were excellent
3.0
Hotel location works for the market & shops further up in town. Hotel is ok for an overnight transfer wouldn’t suggest staying for a ‘holiday’.
4.0
Great position, comfortable enough and lovely, helpful staff.
4.0
Good location and courteous staff.
2.0
After every shower the bathroom floor flooded and was very slippery and dangerous. Asked for pool towels but none available, had to ask each day for in room towels the colour was meant to be white but they were brown and thin. Terrible sewerage smell around pool and outside dining. All out side chairs had holes and uncomfortable to sit. Overall building and contents very old and well passed its use by date. Cannot swim in the pool because over chlorinate burn skin and eyes.
Needs some serious money spent
2.0
Good location and overall a pleasant stay. A bit of general moaintenance needed especially in bathrooms.
4.0
Staff & location
5.0
I love the location, staff are magnificent, pool area beautiful
Did not like the cigarette stink from Casino at check in.
FAQs
How much does this hotel cost compared to others in Port Vila?
The average price for a rental in Port Vila is £76 per night. This rental is £47 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Hotel and Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Hotel and Casino. Enjoy the water!
Is Grand Hotel and Casino pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Hotel and Casino?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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