Sheraton Indianapolis Hotel at Keystone Crossing
Hotel in Indianapolis, IN
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Suburban hotel with a fitness center connected to a shopping center in Indianapolis
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available once per stay.
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available once per stay.
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Indianapolis, IN
Available Rooms
Traditional Room, 1 King Bed with Sofa bed
Beds not specified • 365 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Room, 1 King Bed with Sofa bed
Beds not specified • 365 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Traditional Room, 2 Queen Beds
Beds not specified • 365 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Room, 2 Queen Beds
Beds not specified • 365 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Traditional Room, 1 King Bed
Beds not specified • 365 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
5.0 / 10.0
Valets were amazing with their help and advice. No complaints on this hotel
5.0 / 10.0
Valets were amazing with their help and advice. No complaints on this hotel
4.0 / 10.0
Overall, stay was good. Lobby was nice and room looked nice upon arrival. Having access to the mall and parking garage was convenient. Unfortunately the pillows were quite flat and the duvet did not have a cover on it but was rather wedged between two flat sheets. I just hope that they wash the duvets after every guest! AC was weak and smelled like it was burning when I adjusted the temperature. Bathroom was well lit which I appreciated and made up for the fact that I had to duck to use the showerhead. I wish the room itself was better lit. Overall stay was alright for a business trip, but would probably not stay here more than one night or for personal travel.
4.0 / 10.0
Overall, stay was good. Lobby was nice and room looked nice upon arrival. Having access to the mall and parking garage was convenient. Unfortunately the pillows were quite flat and the duvet did not have a cover on it but was rather wedged between two flat sheets. I just hope that they wash the duvets after every guest! AC was weak and smelled like it was burning when I adjusted the temperature. Bathroom was well lit which I appreciated and made up for the fact that I had to duck to use the showerhead. I wish the room itself was better lit. Overall stay was alright for a business trip, but would probably not stay here more than one night or for personal travel.
2.0 / 10.0
Upon arrival, the checkin greeter was delightful and friendly. Entering the room, it was dark and no lights had been left on for arrival. It was also humid. We immediately noticed a few flying insects and realized a crank window (that had a sign saying it didn’t work or open) was left open letting humidity and bugs in. But we decided that was fine and it happens.
First use of the toilet, it clogged and had to have maintenance come fix it. Next morning, the toilet clogged yet again and had to be called to maintenance.
Shower renovation is a nice upgrade I guess, however the shattered tiles and the amount hair found throughout the bathroom were not the most pleasant.
There’s also a very bright blue light on the mini fridge with no door in front which illuminates the entire room while trying to sleep.
All of this could’ve been forgiven I guess until I noticed on the last morning of our stay that there was no mattress protector on this standard home cloth mattress that had horrific stains over the entire thing. It made me feel a little nauseous. Most hotels have some sort of barrier for this exact reason. Overall, just disappointed for this to be the stay at a hotel at Keystone. The staff were all lovely, and no fault to them. But I was not thrilled with how much this experience cost for what was received.
2.0 / 10.0
Upon arrival, the checkin greeter was delightful and friendly. Entering the room, it was dark and no lights had been left on for arrival. It was also humid. We immediately noticed a few flying insects and realized a crank window (that had a sign saying it didn’t work or open) was left open letting humidity and bugs in. But we decided that was fine and it happens.
First use of the toilet, it clogged and had to have maintenance come fix it. Next morning, the toilet clogged yet again and had to be called to maintenance.
Shower renovation is a nice upgrade I guess, however the shattered tiles and the amount hair found throughout the bathroom were not the most pleasant.
There’s also a very bright blue light on the mini fridge with no door in front which illuminates the entire room while trying to sleep.
All of this could’ve been forgiven I guess until I noticed on the last morning of our stay that there was no mattress protector on this standard home cloth mattress that had horrific stains over the entire thing. It made me feel a little nauseous. Most hotels have some sort of barrier for this exact reason. Overall, just disappointed for this to be the stay at a hotel at Keystone. The staff were all lovely, and no fault to them. But I was not thrilled with how much this experience cost for what was received.
8.0 / 10.0
Big old 1990s style hotel. A bit dated. Nice breakfast . Car parking valet service but really not required as they use multi car park next door. So can you with room key for entry.
10.0 / 10.0
Excellent
10.0 / 10.0
The overall stay was great. We plan to return in the near future.
5.0 / 10.0
No problems at all. I have stay at this hotel numerous times. Clean rooms, nice location, and quiet. Whenever I’m the area this is my choice hotel.
10.0 / 10.0
A standard I rely on
5.0 / 10.0
No problems at all. I have stay at this hotel numerous times. Clean rooms, nice location, and quiet. Whenever I’m the area this is my choice hotel.
10.0 / 10.0
This is my second time staying here would highly recommend.
10.0 / 10.0
We have stayed often and it is a very nice hotel.
10.0 / 10.0
Excellent stay
5.0 / 10.0
It was wonderful I always choose this hotel when I come to Indy !
5.0 / 10.0
It was wonderful I always choose this hotel when I come to Indy !
10.0 / 10.0
Good experience
5.0 / 10.0
We love to stop at this Sheraton when we drive to Chicago from Florida. It is the perfect stop to break up our trip. The hotel is alway fresh and inviting. The rooms are very clean, roomy and nicely updated. We love walking through the Fashion Mall after two days of sitting in the car, and there is a great selection of restaurants we can walk to when we are ready for dinner. We always finish off our stay in the main floor restaurant for breakfast. Breakfast is delicious and the service is awesome.
5.0 / 10.0
We love to stop at this Sheraton when we drive to Chicago from Florida. It is the perfect stop to break up our trip. The hotel is alway fresh and inviting. The rooms are very clean, roomy and nicely updated. We love walking through the Fashion Mall after two days of sitting in the car, and there is a great selection of restaurants we can walk to when we are ready for dinner. We always finish off our stay in the main floor restaurant for breakfast. Breakfast is delicious and the service is awesome.
10.0 / 10.0
Love staying here...so convenient.
10.0 / 10.0
Love staying here...so convenient.
2.0 / 10.0
No air conditioning in room and no hot water. A lot of money to pay for a room with those issues.
10.0 / 10.0
I Love This Hotel It’s so peaceful. Also the front desk clerk Paulette was the absolute sweetest to me and I appreciate that.
2.0 / 10.0
No air conditioning in room and no hot water. A lot of money to pay for a room with those issues.
10.0 / 10.0
I Love This Hotel It’s so peaceful. Also the front desk clerk Paulette was the absolute sweetest to me and I appreciate that.
10.0 / 10.0
Loved the location and vibe. Room was cozy and clean. Loved the access to the fashion mall. Was mostly quiet even with youth soccer teams staying there. Coffee at the cafe was excellent.
10.0 / 10.0
Loved the location and vibe. Room was cozy and clean. Loved the access to the fashion mall. Was mostly quiet even with youth soccer teams staying there. Coffee at the cafe was excellent.
10.0 / 10.0
Nice place.
10.0 / 10.0
Nice place.
8.0 / 10.0
I’ve stayed at this hotel for over 15 years!! Live the pool area However nit acceptable to sit outside on the pool deck!! Some kid threw something over the balcony, and now NOONE CAN SIT IUTSIDE!!!!??? Unacceptable! Plus you NIW HAVE TO PAY 18.00 for parking!!!??? Unacceptable this is not a hotel that’s downtown!
10.0 / 10.0
Staff were over and above friendly and helpful. Everything was comfortable and easy. My only wonder was why it took so long to get hot water in the shower? It would come with patience. But it was an excellent stay and thank you!
10.0 / 10.0
Staff were over and above friendly and helpful. Everything was comfortable and easy. My only wonder was why it took so long to get hot water in the shower? It would come with patience. But it was an excellent stay and thank you!
10.0 / 10.0
Everything, room was great and shower was gorgeous!
3.0 / 10.0
Definitely NOT a 4 star hotel. Maybe when they first opened it was. Most of it is pretty dated. It was obvious that no one vacuumed my room before I checked in as there was trash and large food crumbs all over the floor. I had to ask for someone to come vacuum it upon arrival. So my first impression was not good at all. The toilet has the weakest flush I've ever seen, which is pretty risky in a hotel setting. The grout in the bathroom was very dirty and the bathroom side of the door was all chewed up and jagged. The pad underneath the ironing board cover wasn't even close to fitting so, when I ironed, it gave my clothes a weird crease that I had to then fix again. They do provide a laundry room but there is no soap or dryer sheets to buy which was a huge inconvenience. Who travels on a plane with laundry detergent? Nobody. I had to drive to a store to buy detergent and dryer sheets. Then you either have to have $2 in quarters or you have to download an app and register with your credit card to use the machines. Can't swipe a credit card to use them. Quarters or the app only, which I found odd. The leading picture for the hotel, with the outdoor terrace and fire table is completely inaccessible unless you rent the boardroom that's attached to it. That was very disappointing. Quite misleading as I was looking forward to sitting out there. You will not be able to! The food in the bar / restaurant is definitely subpar. Only ate there once. I would not go back to this hotel.
3.0 / 10.0
Definitely NOT a 4 star hotel. Maybe when they first opened it was. Most of it is pretty dated. It was obvious that no one vacuumed my room before I checked in as there was trash and large food crumbs all over the floor. I had to ask for someone to come vacuum it upon arrival. So my first impression was not good at all. The toilet has the weakest flush I've ever seen, which is pretty risky in a hotel setting. The grout in the bathroom was very dirty and the bathroom side of the door was all chewed up and jagged. The pad underneath the ironing board cover wasn't even close to fitting so, when I ironed, it gave my clothes a weird crease that I had to then fix again. They do provide a laundry room but there is no soap or dryer sheets to buy which was a huge inconvenience. Who travels on a plane with laundry detergent? Nobody. I had to drive to a store to buy detergent and dryer sheets. Then you either have to have $2 in quarters or you have to download an app and register with your credit card to use the machines. Can't swipe a credit card to use them. Quarters or the app only, which I found odd. The leading picture for the hotel, with the outdoor terrace and fire table is completely inaccessible unless you rent the boardroom that's attached to it. That was very disappointing. Quite misleading as I was looking forward to sitting out there. You will not be able to! The food in the bar / restaurant is definitely subpar. Only ate there once. I would not go back to this hotel.
6.0 / 10.0
The property was in
6.0 / 10.0
The property was in
10.0 / 10.0
The room is very spacious. I would like to stay at this hotel in the future.
4.0 / 10.0
I did not like the room. It is too smailll.
You have to pay for everything.
FAQs
How much does this hotel cost compared to others in Indianapolis?
The average price for a rental in Indianapolis is £141 per night. This rental is £45 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Indianapolis Hotel at Keystone Crossing. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Indianapolis Hotel at Keystone Crossing. Enjoy the water!
Is Sheraton Indianapolis Hotel at Keystone Crossing pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Indianapolis Hotel at Keystone Crossing?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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