Richmond Marriott
Hotel in Richmond, VA
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
In the heart of downtown Richmond, the Marriott offers room service, a modern lobby bar, and a newly renovated fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Map of Richmond, VA
Available Rooms
King or Double Room with City View
1 King • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Concierge Room with King or Two Double Beds
1 King • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Premium Room with King or Two Single Beds
2 Single • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Guest Room with 2 Double Beds
2 Double • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Double Room
2 Double • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
4.0 / 5.0
Very clean
Food
4.0 / 5.0
the lobby was nice the bar very spacious hotel. In walking distance to different things
No microwave in the room. I feel as big this hotel is to share one microwave in the lobby is tacky. I stayed at hotels that were not as nice and it had a micro in the room which made it accommodating.
4.0 / 5.0
Convenient to everything and we stayed there where our event was.
Mattress not comfortable.
3.0 / 5.0
Location is helpful, in the middle of everything.
General feel was just standard, for what you get you could go to another hotel for a lower price. Room was average. The hotel is very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the time. At busy periods you’re queuing for the lifts.
5.0 / 5.0
The staff were extremely helpful and kind. The location was convenient to the convention center and local restaurants…we could walk everywhere. The room and hotel were clean. The beds were comfortable.
We loved everything
5.0 / 5.0
Close to the race track
The urban downtown area (not the hotels fault), was a little off putting for us.
2.5 / 5.0
Hotel was gorgeous. Staff was above and beyond helpful.
The smell right outside the hotel was horrendous. It REEKED of marijuana.
1.0 / 5.0
Bed was comfortable. The room and building in general were clean. Bedding was decent quality. The first two day shift staff were very helpful.
The toilet made noises randomly all night. The alarm clock was set to 5:30am and woke me up. Towels were very poor quality. Television barely worked but complimentary channels didn't at all. Had to pay for usable internet. The staff did not look up from their registers when I left. Or they were in a group talking to each other. Convenience shop in Lobby overpriced. Will try somewhere else in Richmond next time.
3.5 / 5.0
The room was nice except our phone wasn't working in the room, so no room service etc...Everything else was good. The location was great! In walking distance to several restaurants, although there is a restaurant and Starbucks at Marriott. We were intown one-night for VUU football game and enjoyed our stay. Will definitely stay again next time in Richmond 😊
The phone or TV not working 😕 They came to fix the TV problem, but I guess they didn't get work ticket for phone because it wasn't fixed.
0.5 / 5.0
Nothing
Hotel double charged me at arrival and delayed to return my money, they never answer the phone and customer service was terrible, I had to wait over a month to get my refund
4.0 / 5.0
Staff was amazing. Facility was beautiful.
Bed was not comfortable. Felt it way too hard for our comfort. Mistakenly booked a full size bed.
4.5 / 5.0
The spacious lobby was very nice. The Staff members were patient and courteous.
Parking was a little problematic, but with Valet it's not a big deal.
5.0 / 5.0
There were only 2 elevators working
5.0 / 5.0
Short drive to VCU Medical. My room was very nice and comfortable. The room service staff and food were exceptional.
Nothing
4.0 / 5.0
Location was great. Staff were great. Starbucks in lobby is a bonus.
We would have eaten at the hotel twice had the kitchen been open a little later.
5.0 / 5.0
Customer service and cleanliness.
Hotel as over all.
2.5 / 5.0
The location
The elevators were being repaired.. the one that was working was super slow and crowded .. The air conditioning in our room wasn't working that good
4.0 / 5.0
Location is good. It’s in walking distance to all the historic monuments. Beds were comfy.
Breakfast was not possible unless booked in advance which the check-in staff didn’t tell us. Parking was hideously expensive. The lifts were broken and one needed to use the service lifts. While the reception area wows the guests, the rest doesn’t.
3.0 / 5.0
Bar was decent
Staff was friendly
No safe in the room
No hooks to hang towels
Parking is expensive
2.5 / 5.0
The Room was amazing. Fairly clean and comfy. A few outdated furniture pieces but it didn’t ruin the room.
When we first arrived the Valet Guy just opened the door while my partner was getting us checked in. He stated that he saw keys and was going to move the vehicle yet he had not been asked to valet the vehicle , didn’t know if we were guest or not but just jumping in someone’s vehicle this is not ok. This was also a little scary. There was a ridiculous line to check in and for the elevators. There were 4 elevators but only 2 that were functional. This was a busy weekend so all the elevators should have been operable. Complete disappointment for Marriott. Lastly when we attempted to use valet it took them 20 minutes to bring our vehicle up. There were a lot of employees yet there seemed to be much confusion and no structure or system.
2.5 / 5.0
Nice
Staff
4.0 / 5.0
Clean and friendly staff
From 10th floor facing street could still hear cars passing and music eventhough it was after 2am
5.0 / 5.0
Lovely room very clean
5.0 / 5.0
The hotel was gorgeous and very big. It was nicely laid out. It was very clean. The staff were so very helpful. Oh my gosh the Starbucks was amazing.
The restaurant had poor food. The hushpuppies were disgusting. They needed better options.
5.0 / 5.0
The room and the view
Breakfast could’ve been better but I might have just chosen the wrong thing
4.5 / 5.0
Beautiful property and room.
Staff did not bring silverware with room service.
FAQs
How much does this hotel cost compared to others in Richmond?
The average price for a rental in Richmond is £121 per night. This rental is £39 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Richmond Marriott. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Richmond Marriott pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Richmond Marriott?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, fireplace, and parking.
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