Hampton Inn & Suites Tahoe-Truckee

Property building
Property building
Property building
Patio
Lobby or reception
4.0
Good(189 Reviews)

Hotel in Truckee, CA

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Set in Truckee, Hampton Inn & Suites Tahoe-Truckee offers 3-star accommodation with a garden, a shared lounge and a terrace. Free WiFi is available and private parking can be arranged at an extra charge.

Amenities

Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly

Map of Truckee, CA

Available Rooms

One-Bedroom King Suite with Sofa Bed - Non-Smoking

1 King • 301 ft²

Sleeps 5
+
You'll be directed to Booking.com for availability & pricing

King Room - Non-Smoking

1 King • 301 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

King Studio Suite with Sofa Bed - Non-Smoking

1 King • 301 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

One-Bedroom King Suite with Whirlpool - Non-Smoking

1 King • 301 ft²

Sleeps 5
+
You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds - Mobility Access/Non-Smoking

2 Queen • 301 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
booking logo

Reviews

4.0
Good(189 Reviews)
100% verified reviews
4.0
star 5 empty
Jun 2024
A nice hotel, good facilities, good location.
A very nice room with good facilities, nice and clean, good breakfast
The air con unit had a fault on it and kept coming on every 40-45 minutes making a loud noise. Unable to switch off the unit and it only started after midnight, I was too tired to get dressed again and go down and speak to reception about it.
4.5
May 2024
Great location for north Lake Tahoe for spring/summer trip
Great location to everything on north Lake Tahoe. Big room with okay included breakfast.
5.0
Apr 2024
Perfect place to ski in Tahoe!
The room was spacious and clean for us 3, the fridge and microwave and coffeemaker made it possible to store and make our own meals, and the breakfast service had eggs as well as a variety of other things!
My partner did not like the powdered egg omelette. I thought they were fine!
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Mar 2024
Awful customer service, never even made it to Truckee. Staff apparently does not care.
I did not even make it to this hotel because of the massive winter storm that came through the area March 1-4. I was stuck in Reno and was unable to travel to the hotel because all roads to the location were closed and not expected to open. I contacted the hotel to let them know of this situation multiple times. I have continued to contact this hotel every single day to speak with someone regarding a refund for my trip that never happened because I ended up just flying home on March 2nd due to the persistent road closures and ski resort closures. Management was unable to even be at the hotel for several days according to the receptionist because they were also stuck in Reno. I escalated my issue through corporate and received an email response from the General Manager Kyle letting me know that there would be no refund because I had remotely checked into the room via the app (after receiving multiple emails and text messages harassing me to check in for my stay. This was done the day prior to even checking in when the weather had not shut down the roads yet). I proceeded to call Kyle and leave a voicemail which was never responded to. On March 8th, I called again explaining my situation to the person who answered the phone. I was assured I would receive a call back as soon as he returned to the office. I have still not gotten a call back. This has been going on for a week now. The day I escalated to corporate, the phones at the actual hotel were just completely shut off. Corporate was also unable to reach the hotel. I will continue to pursue this situation and will escalate as necessary. When I do return to visit the Tahoe area, this Hampton Inn will not get my business. Worst customer service I have dealt with in a long time.
I did not even make it to this hotel because of the massive winter storm that came through the area March 1-4. I was stuck in Reno and was unable to travel to the hotel because all roads to the location were closed and not expected to open. I contacted the hotel to let them know of this situation multiple times. I have continued to contact this hotel every single day to speak with someone regarding a refund for my trip that never happened because I ended up just flying home on March 2nd due to the persistent road closures and ski resort closures. Management was unable to even be at the hotel for several days according to the receptionist because they were also stuck in Reno. I escalated my issue through corporate and received an email response from the General Manager Kyle letting me know that there would be no refund because I had remotely checked into the room via the app (after receiving multiple emails and text messages harassing me to check in for my stay. This was done the day prior to even checking in when the weather had not shut down the roads yet). I proceeded to call Kyle and leave a voicemail which was never responded to. On March 8th, I called again explaining my situation to the person who answered the phone. I was assured I would receive a call back as soon as he returned to the office. I have still not gotten a call back. This has been going on for a week now. The day I escalated to corporate, the phones at the actual hotel were just completely shut off. Corporate was also unable to reach the hotel. I will continue to pursue this situation and will escalate as necessary. When I do return to visit the Tahoe area, this Hampton Inn will not get my business. Worst customer service I have dealt with in a long time.
5.0
Jan 2024
Excellent location
Excellent breakfast with savory and sweet options every morning, including waffle makers. Very comfortable beds and spacious, quiet rooms. Excellent location, very close to Truckee and right off the main road for easy access.
2.5
star 4 emptystar 5 empty
Aug 2023
Passable
Breakfast was only fair. Value was too high for what we got.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Aug 2023
I’ll never go back
Location
Old and filthy
4.0
star 5 empty
Jul 2023
Very good
Location
Bedding not comfortable

FAQs

How much does this hotel cost compared to others in Truckee?

The average price for a rental in Truckee is £319 per night. This rental is £45 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hampton Inn & Suites Tahoe-Truckee. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hampton Inn & Suites Tahoe-Truckee. Enjoy the water!

Is Hampton Inn & Suites Tahoe-Truckee pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hampton Inn & Suites Tahoe-Truckee?

We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

Explore similar vacation rentals in Truckee

Explore all rentals in Truckee

Truckee travel inspiration

Read our blog