Britannia Hotel Birmingham New Street Station Birmingham

3.3 / 10.0

Poor (9 Ratings)

Hotel in Birmingham

3-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Birmingham Britannia Hotel is opposite Birmingham New Street Station.

Amenities

Air conditioner

Internet / Wifi

Wheelchair accessible

Family friendly

Map of Birmingham

Nearby attractions

Black Country Living Museum

12.8 mi

West Midland Safari Park

28.7 mi

Stratford Butterfly Farm

34.9 mi

King Power Stadium

53.4 mi

Available Rooms

Standard Double Room

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Single Room

1 Single • 129 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Executive Double Room

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double or Twin Room

2 Single or 1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Britannia Hotel Birmingham New Street Station Birmingham

££££

3.3 / 10.0

Poor (9 Ratings)

Hotel in Birmingham

3-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Birmingham Britannia Hotel is opposite Birmingham New Street Station.

Amenities

Air conditioner

Internet / Wifi

Wheelchair accessible

Family friendly

Map of Birmingham

Nearby attractions

Black Country Living Museum

12.8 mi

West Midland Safari Park

28.7 mi

Stratford Butterfly Farm

34.9 mi

King Power Stadium

53.4 mi

Available Rooms

Standard Double Room

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Single Room

1 Single • 129 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Executive Double Room

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double or Twin Room

2 Single or 1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.3 / 10.0

Poor (9 Ratings)

100% verified reviews

5.0 / 10.0

Nov 2024

Will hopefully be good when it's fully renovated, though the attitude of some staff could be better.

Convenient location very near New Street station and near restaurants etc, but in a pedestrian zone which made it slightly difficult to liaise with an Uber cab when I left. Free wifi, tv with Netflix etc (if you have your own account). Room was clean if slightly spartan – no pictures on walls.

There was no hot water in my room, and I overheard another guest complaining to the receptionist about the same issue. When I reported this as I checked out, the receptionist seemed unsurprised and didn't apologise. The hotel seemed to be undergoing a partial renovation.

1.0 / 10.0

Jul 2022

Hotel not open

No comment

That the hotel overbooked and then told us they were closed!

1.0 / 10.0

Mar 2020

The worst experience ever

-----

Everything. Horrible not safe facility. Stinks of smoke, mould everywhere. Extreme level of anti sanitary. I arrived 1 am and this was the only reason for my stay. I am regular Booking and Aibnb user and I have never experienced anything like that before. Seriously think twice before booking that place. On my return to the reception, the guy at front desk explained to me that " when you buy burger in McDonald's, it's doesn't look like on picture either " and that "all photos placed on Booking website are generic" Well, now I know. Never again. Thank you.

9.0 / 10.0

Jan 2020

Takes a while to find a suitable room.

Comfortable large clean room, quiet room without a window. Quiet room location . Very good sleep.

First room I was given had thing walls. I could hear word for word the guests next door. Asked to move and was moved to a quieter room.

8.0 / 10.0

Jan 2020

Excellent room but other guests disturbing

Room was clean, very modern and comfortable, without a window.

Unfortunately there is no monitoring by management of noise disturbance. Girls next door banging against the wall behind my bed, shouting and talking loud the entire night, No phone in room to call reception.

1.0 / 10.0

Jan 2020

Bad

The staff were absolutely amazing considering the conditions of the hotel and the amount of complaints they were getting...they could not have been anymore apologetic and helpful....we had six rooms booked and each of us had to move several times before finding rooms that was bearable but again the staff were amazing...could not fault them in anyway

The decor was extremely old and not clean...mildew on the walls.. sheets had holes in them...the bathroom were disgusting... television fell apart as we tried to turn it on... curtains hanging off the windows that were old and drafty...if we could have got a refund and somewhere else to stay we would have...

8.0 / 10.0

Jan 2020

Rule britannia

For the money all good

Great location in centre, not the ritz but not that bad either and very good value,

8.0 / 10.0

Jan 2020

Surje Gurung-Hotel Brittania Review

The rest is satisfactory for a budget hotel in the heart of the City of Birmingham.

In this day & age, a guest expects free wifi during his/her stay regardless of whether it is a Star or budget hotel but surprisingly, at The Britannia Hotel in Birmingham, the guest is only allowed 20mins of free wifi per day, thereafter, pay-as-you-use. It should be free. This is the 5th hotel I've stayed in Birmingham last year & the first without free wifi.

7.0 / 10.0

Nov 2019

Good

Location is smack in the middle of Birmingham. Right outside the Hotel there was the German Christmas Market with souvenirs and food stalls, it is also close to the Biggest Prime Mark, H&M and Bullring Shopping Mall.

Tap water has two nozels coming out of the same tap, one with hot water and one with cold water. These do not mix the water well and the hot water cannot be controlled, so you get scolded to wash your hands. The alternative was to fill up the basin and control the water temp there.

2.9 / 10.0

Oct 2019

Staff was very in lack of knowledge

Nothing!!

Everything!!

5.4 / 10.0

Oct 2019

In need of a complete renovation

The location was extremely handy for my emergency which was a need of a clean bed late at night arriving into Birmingham New Street. I'm just glad the sheets and towels were clean! I was glad to check out...

This hotel is very aged, it's in desperate need of a complete renovation inside and out. The photos on here really do not reflect the reality of the property. The night staff were unfriendly and made me feel like I'd caused them an inconvenience by checking in late! The room carpet and bathroom floor were sticky and there was no hot water early in the morning.

7.5 / 10.0

Sep 2019

Good

Location is absolutely fine, staff friendly and helpful.

Hotel is fine although could do with modernising and looking tired.

2.9 / 10.0

Sep 2019

Very poor

Nothing

Dirty place in every area, unhelpful and rude staff. This is one of the worst hotels I have had the misfortune to stay in. Never again.

7.5 / 10.0

Sep 2019

Good

The location is great.

7.5 / 10.0

Aug 2019

Good

close to everything

nothing

7.5 / 10.0

Jul 2019

Comfortable and central location

Central location, comfortable room, easy to reach from the rail station by foot, old hotel charm and quirkyness, clean and functional rooms and quiet allocated on request.

All the times I have stayed at this hotel only on this occasion did I realize that my passport was taken to the back room to be photocopied. I was never aware of this being done before. It's my property so as a hotel professionalism customers should be verbally made aware of this procedure and an explanation given as to why a photocopy of UK citizens passport or other ID is required. This is unusual for a UK hotel for most UK Citizens. Even in Europe my passport isn't photocopied so I think it is standard procedure that the hotel needs to have a written policy and all staff willing and able to explain to any customer who asks without being told to contact the manager. No food available in the hotel in the evening and I didn't want to leave the hotel at night to eat.

5.4 / 10.0

May 2019

Passable

Service was slow when check in, no staffs ready for service , asked for VAT receipt 3 times by phone , don't have a change to ask when check out because no staff at that time

9.2 / 10.0

Apr 2019

cheap and good

Handy for the train station

Nothing at all

4.6 / 10.0

Mar 2019

cheap but not so chearfull

The breakfast was ok but still expensive for what there was

the room had only one mug in and when we asked for one we were sent to find one upstairs but none found so we just shared the one. Also there was only one bath towel in the room but we just made do.

7.9 / 10.0

Mar 2019

Reasonable city centre accommodation at reasonable price

Value on a Sunday

Lift out of action. Has been for weeks

7.5 / 10.0

Mar 2019

Central location but needs updating!

Great Central location. Good value if you can forgive older hotel and no wifi

No WiFi in room.. Optional charge to have it seems mean. Hotel very old fashioned.. Funny smell like sour disinfectant throughout hotel

6.7 / 10.0

Jan 2019

Decent reception staff. Adequate as a place to sleep, but dirty.

Hotel located 3 mins from New Street Station so perfect for flights from Birmingham International airport.

*Bathroom was very old so inevitably dirty. *Food waste in the corridor. *Room was dusty. *Carpet designed to hide obvious dirt. *Dirty cutlery. *Main lift out of order upon arrival so needed to access service lift, thus experiencing "back of house" in all it's dilapidated glory. Far be it for me to stay, but hotel requires a much needed £10 to £20 million upgrade. Feel sorry for staff who have to work in the environment. I was only there for one night, thank goodness.

3.3 / 10.0

Nov 2018

Poor

Horrible dirty place no heating staff not helpful at all

7.5 / 10.0

Aug 2018

Staff are lovely, Comfortable and relaxed stay

The staff were friendly and the beds were comfortable

The shower, The plug hole was blocked so the water from the shower wasn't draining. The room could of done with a lick of paint as there was mucky marks all over the walls.

FAQs

How much does this hotel cost compared to others in Birmingham?

The average price for a rental in Birmingham is £87 per night. This rental is £3 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Britannia Hotel Birmingham New Street Station Birmingham. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Britannia Hotel Birmingham New Street Station Birmingham pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Britannia Hotel Birmingham New Street Station Birmingham?

We found 5 amenities for this rental. This includes air conditioner, internet / wifi, tv, wheelchair accessible, and family friendly.

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Britannia Hotel Birmingham New Street Station Birmingham

Hotel in Birmingham

Reasons to book

About this hotel

Amenities

Map of Birmingham

Nearby attractions

Available Rooms

Standard Double Room

Standard Twin Room

Standard Single Room

Executive Double Room

Standard Double or Twin Room

Britannia Hotel Birmingham New Street Station Birmingham

Hotel in Birmingham

Reasons to book

About this hotel

Amenities

Map of Birmingham

Nearby attractions

Available Rooms

Standard Double Room

Standard Twin Room

Standard Single Room

Executive Double Room

Standard Double or Twin Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Birmingham?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Britannia Hotel Birmingham New Street Station Birmingham pet friendly?

What amenities are available at Britannia Hotel Birmingham New Street Station Birmingham?

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