Holiday Inn York, an IHG Hotel

3.9 / 5.0

Good(5,962 Ratings)

Hotel in York

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in leafy grounds, Holiday Inn York features a modern restaurant, a 24-hour front desk and is just a 5-minute walk from York Racecourse. The property offers ample free on-site parking and is only a 10 minutes' drive from York's historic centre.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of York

Nearby attractions

Roundhay Park

28.1 mi

National Trust - Brimham Rocks

40.9 mi

Yorkshire Wildlife Park

49.3 mi

Eden Camp Modern History Museum

31.8 mi

Available Rooms

2 Single or 1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 226 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

Holiday Inn York, an IHG Hotel

RRRR

3.9 / 5.0

Good(5,962 Ratings)

Hotel in York

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of York

Nearby attractions

Roundhay Park

28.1 mi

National Trust - Brimham Rocks

40.9 mi

Yorkshire Wildlife Park

49.3 mi

Eden Camp Modern History Museum

31.8 mi

Available Rooms

2 Single or 1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 226 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(5,962 Ratings)

100% verified reviews

4.0 / 5.0

Sep 2024

We would have enjoyed it better if we hadn't taken the dog ,

Breakfast , staff always polite, Restaurant clean and tidy, we were able take dog in.

Although I liked the breakfast, it was always serve cold, It could have been passed under the Grill.

4.5 / 5.0

Jul 2024

Comfy bed, loud breakfast

The room was good, very comfy bed.

Bathroom was a little tight. Building work was taking place near breakfast and it was very loud. We were however informed work was taking place prior to our stay.

2.5 / 5.0

Jul 2024

Good place bathroom a bit small and bathroom sink wouldn’t empty quickly

The hot breakfast available was cold

1.0 / 5.0

Jul 2024

Unethical and unhelpful hotel policy

First issue Hotel only tell us there there was major renovation about 24 hour before check in when they knew that the renovation started about 1 month earlier that will disrupt guests and is expected to finish after 2 to 3 months. I did not have opportunity to change to other hotel because was informed very late. It was an ethical issue. They did not inform us earlier. Value for money… probably not worth it. I stayed in other holiday inn, there was no problem … but not this one. Second issue We left something behind after check out and they took days to tell us despite having called them to check immediately after leaving. We have already left the country and they will only send the item to us if we provide self address envelope to them. We cannot get the self address envelope any longer because we are no longer in the country and the hotel management not will to send it to us although we are more than willing to pay for postage and any service charges. I have not come across such policy from any hotel. Therefore, I am not even sure if I can get back the item left behind. I probably cannot recommend this hotel to anyone.

4.0 / 5.0

Jul 2024

Comfortable stay in a great location

Great location for city of York. Parking. Good rate for bed and breakfast

Due to temporary disruption for refurbishment, there was no lounge to relax in evening. Also the breakfast area was a bit disorganised. We filled up our coffee cups (after waiting in a queue) to reserve our table before choosing breakfast. We came back to a cleared empty table. Reservation notices should be available. Otherwise a comfortable stay and we will be back.

4.5 / 5.0

Jul 2024

Only an overnight stay this time , but I will be staying here again soon.

Staff were friendly and polite The hotel was clean and my room was Lovely . Location is perfect for me when visiting my family.

3.5 / 5.0

Jul 2024

A great location and a comfortable room.

Staff were particularly helpful.

There was a lot of noise on the floor that I was on. People were slamming doors and talking very loudly up to 3am on the Saturday night.

3.5 / 5.0

Jul 2024

Food was good staff were nice just unfortunate with room.

Personal very helpful

Housekeeper was poor cups in room not cleaned toilet paper not replaced tissues in bathroom empty the whole stay wet towels left where we had hung them bedcovers on last day just thrown over room not vacuumed .

3.5 / 5.0

Jun 2024

Comfy bed, nice breakfast, Joe was great, hotel/facilities far from luxury I’m afraid 😟

Joe was a brilliant host! 😊 Comfy bed

Small (but functional) room, TINY bathroom. Unfortunately it was undergoing refurbishment (which we were made aware of before we arrived but not at the time of booking). This meant there was not only quite a lot of metal barriers, skips, cones, piles of old furniture but also we were woken around 7.30am by workmen talking and banging.

2.0 / 5.0

Jun 2024

OK-wouldn't stay again.

Location was good. Breakfast was good - lots of choice.

Housekeeping was poor. No daily clean towels. Room not vacuumed, bins not emptied, hospitality tray not always topped up. When room was attended it was early afternoon before it was completed.

5.0 / 5.0

Jun 2024

Amazing man in reception so accommodating and friendly an example of a team

Excellent staff on the reception

Nothing

5.0 / 5.0

Jun 2024

staff coped with the alterations very well and we were able to have a pleasant stay

situated good

lifts needed cleaning

2.5 / 5.0

Jun 2024

Friendly staff, room very basic for the price, would go back but only if it was cheaper

The property was in a good location. Friendly staff

The rooms are very basic and I don’t feel they represent the price £235 and we had no little extras and had building work going on. We have stopped in 5* for the price

2.0 / 5.0

Jun 2024

If I'd known that they were having works done at the hotel, I would not have booked

The breakfast was tasty, the room clean and the staff friendly, but....the hotel notified us, after booking, that it was being refurbished. The staff did try to work around the issues.

I did complain, I'm not some one who normally complains.....on both mornings I was rudely awoken at 6.45am by vans arriving, delivery lorries arriving and reversing, people shouting and talking loudly and items being thrown into a skip. To be fair, it was hot, our window was open and our room was on the 1st floor....however, there was no excuse for the early morning noise, it was inconsiderate to say the least....I informed reception on leaving and was told that no works were supposed to start until 9am...well, hopefully they'll sort for other visitors/residents. It did spoil my stay. A shame.

0.5 / 5.0

Jun 2024

Horrible Stay and Hotel Lies to Guests About Reconstruction!

The hotel restaurant had good coffee and breakfast items. The staff were friendly throughout the hotel. The hotel is located in a pretty area outside of the city center. But there are many points to be aware of before you should book in this location.

1. The hotel is undergoing a Major Reconstruction. The hotel Did Not advise guests until approx 6 hours before the free cancellation period was up only 1 day before check in making it difficult to make last minute reservations anywhere else. 2. I was advised by management that Construction noise would be from 10 am- 4 pm. This was a lie as the construction already started each day at 8 am. And a rude and inconsiderate Construction Worker pushed in front of me on my last day to get coffee ahead of me in the restaurant during Breakfast? 3. My first Room #30 had No Mattress Protector or Pillow Protectors and it was Directly Across from a Large Open Corridor to the Outside where the Doors were Never Closed. Cold air came into my room the first night, the outside temperature went down to 2 degrees and it Felt like you were Sleeping Outside! I had to Put 2 pillows in front of the room door to try to block the Cold Draft. This helped only minimally. The provided comforter was Not enough and the Springs from the Mattress in my king room and the Cold in the Room Kept Me Awake All Night long! Then Delivery Trucks parked early outside my window and further prevented me from getting any sleep by loading and unloading their cargo. The toilet rim was not cleaned from the previous guests and was disgustingly filthy. It was Unacceptable that The hotel gave me the Worst Possible Room in the hotel?! 4. My British Cousins and I had booked 5 rooms in this hotel for a Family Reunion after 48 years and the condition of the hotel with Continuous Construction Noise and Dirt and the Deficiencies of our Rooms was Substandard resulting in stress and displeasure during our 2-3 day stay. The hotel room walls were dingy and scuffed. The hotel badly needs a Complete Makeover and the hotel should be closed to guests during the Reconstruction. 5.

4.0 / 5.0

Jun 2024

Perfect stay with hot weather and lots to do and see in york.

Breakfast was excellent. Lovely outside space with seating. Friendly staff. Newly renovated decor. Free parking. Close to bus stop into town. Plenty of taxis in the evening back to hotel. Very good value hotel.

4.0 / 5.0

Jun 2024

Good for one night stay

Parking, breakfast was excellent.

A dog barking on our floor for hours. Although when we rang reception to complain it was dealt with.

5.0 / 5.0

Jun 2024

Good for one night city stay

Fab choice of food for the breakfast. Bed was comfy. Booked twin but had been allocated double on arrival. Reception corrected it immediately.

Nothing

2.0 / 5.0

Jun 2024

will go back if the price is right

all OK just a lot of work going on, staff were great easy access to York by bus free parking

room are tired now

2.5 / 5.0

Jun 2024

Too expensive for what you get, there is better value for money in York

It was clean and easy to find public transport

Rude receptionist Confusing signals( for reception and way out, nothing for elevators) Been told that the hotel is under refurbishment only when I am not able to cancel. Mattress were really uncomfortable Very expensive for the service - next time I am willing to pay more to stay ate a hotel with better standards.

4.0 / 5.0

Jun 2024

Good spot for an overnight stay to experience York.

Found the hotel to be as expected. Undergoing some work but this did not impact our stay.

Found the beds to be a little hard and pillows too soft and flat. Reception staff not available at checkout until someone passing by called them to the desk.

3.0 / 5.0

Jun 2024

Clean room good breakfast but the property is past its best

Bedroom was good spacious and shower room modern Breakfast good

Due to the amount of renovation works no lounge area to sit and enjoy also you have to go outside to get to the bar and restaurant as the Hotel is operating on a temporary reception

4.0 / 5.0

May 2024

Great place for a short stay.

A 10min drive from the city centre of York, with free parking. Comfortable rooms, good breakfast. I will gladly come back.

You need to take a car to get to the centre, it’s about 45min walk otherwise. It’s not really a negative, it’s something you need to plan for.

3.5 / 5.0

May 2024

Good location , fabulous welcome

Good location

Shame about building works but the slight aggravation made up by the excellent value

3.5 / 5.0

May 2024

Lovely city and hotel is good but rooms a little tight

Nice location and well connected to bus route

Tired

5.0 / 5.0

May 2024

Had a very pleasant stay 10 out of 10

Excellent location the level of cleanliness was excellent Well done 👍

Nothing everything was very good

5.0 / 5.0

May 2024

Would 100% stay again

Great breakfast, comfortable bed , free parking , great price for all the services

4.0 / 5.0

May 2024

Had a great stay, hotel is in a great location by the race course, 5 mins by bus to town.

Great location

N/A

4.5 / 5.0

May 2024

Very comfortable stay in good location.

Great room, good restaurant, terrific breakfast. Overall, a big improvement on our previous stay (Nov 2021). Much better provision for gluten-free food (one of us has Coeliac disease and finds extreme difficulty in eating out). Staff were very friendly and helpful.

Nothing - all fine

4.5 / 5.0

May 2024

Made our bank holiday weekend very enjoyable

The area... hotel... the room... staff.. and food.

The Wi Fi was very poor. Kept loosing signal.

2.0 / 5.0

May 2024

Average, dissapointing customer service

Location and price were good

Very small rooms, not clean Left an item in the room, contacted them straight away and they said it was not in there, although we know it was

5.0 / 5.0

May 2024

Excellent

The staff was so nice and clean the breakfast was really good too .

The bins outside needed emptying

4.5 / 5.0

May 2024

Good hotel, great food great city

The hotel was in a great location a short distance by bus from the city walls

The shower wasn’t great and unfortunately there was no one to repair it,we were offered another room but it meant moving all our things ,the maintenance crew don’t work at the weekend which I thought was a strange, that probably needs addressing

2.5 / 5.0

May 2024

Not worth a second visit nothing special

Good location rooms average dirty net curtains bar area and outside seating area were nice

Breakfast was chaos dirty tables everywhere children running around unsupervised food wiped out and not replenished restaurant very hot and stuffy all in all not pleasant though the food was tasty

1.5 / 5.0

Apr 2024

Many faults not fixed

Check in/reception staff

Maintenance cover non existent.

4.0 / 5.0

Apr 2024

Fab hotel easy access to city centre. Fab staff

Fab location plenty of transport to get around just outside the hotel.

Room service trays left in the hall didn’t really bother us just looks a bit messy when your 4 floors up and see trays on every floor.

4.5 / 5.0

Apr 2024

Great location and tasty breakfast

Good location with parking. Short bus ride into town. Really good breakfast

4.0 / 5.0

Mar 2024

A lovely few days in York

The bathroom looked tired and well worn but was clean and toiletries provided. We were in a room on the ground floor by the function suites and were woken up early by delivery lorries arriving and parking by the back door from the car park.

Plenty of choice for breakfast and everything was freshly cooked. The bar was comfortable (not cheap) but had a decent selection of drinks. The room was quite spacious and the bed was quite comfortable. Tea and coffee provided in the room too. Would definitely stay there again as it's quite close to a bus stop into the city and is only £4 on the app to travel all day. It's also almost next door to the racecourse.

3.5 / 5.0

Mar 2024

Clean conditions and friendly staff.

Location was a little further from city centre than first thought, although bus stops and service was close and regular. Never had breakfast.

Bathroom was small.

3.5 / 5.0

Mar 2024

Very enjoyable

Close to York

Clean room

FAQs

How much does this hotel cost compared to others in York?

The average price for a rental in York is R 3,005 per night. This rental is R 18 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn York, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn York, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Holiday Inn York, an IHG Hotel?

We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.

Explore similar vacation rentals in York

Explore all rentals in York

Property building, View (from property/room)

4.4 / 5.0

Excellent(1,253 Ratings)

Hedley House Hotel & Apartments

Holiday Inn York, an IHG Hotel

Hotel in York

Reasons to book

About this hotel

Amenities

Map of York

Nearby attractions

Available Rooms

Holiday Inn York, an IHG Hotel

Hotel in York

Reasons to book

About this hotel

Amenities

Map of York

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in York?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn York, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn York, an IHG Hotel?

Explore similar vacation rentals in York

York travel inspiration

Related vacation destinations