Jetwing St Andrew's

Property building, Restaurant/places to eat, Swimming pool, Breakfast, Certificate/Award

Communal lounge/ TV room, Garden, Garden view

Bed, TV and multimedia, Photo of the whole room, Seating area, Bedroom

3.9 / 5.0

Good(151 Ratings)

Hotel in Nuwara Eliya

5-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set 6182 feet above sea level, Jetwing St. Andrew's offers guests a luxurious 5-star experience in Sri Lanka’s hill country of Nuwara Eliya. This charming Tudor-style residence provides free Wi-Fi, free parking and horseriding.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Map of Nuwara Eliya

Nearby attractions

Royal Botanic Gardens

Available Rooms

Superior Double Room

1 Double • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Heritage Suite

1 Queen • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Attic Room

1 Queen • 462 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Gem Suite

1 Double • 462 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Heritage Superior Room

1 Double • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

Jetwing St Andrew's

RRRR

3.9 / 5.0

Good(151 Ratings)

Hotel in Nuwara Eliya

5-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Map of Nuwara Eliya

Nearby attractions

Royal Botanic Gardens

Available Rooms

Superior Double Room

1 Double • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Heritage Suite

1 Queen • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Attic Room

1 Queen • 462 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Gem Suite

1 Double • 462 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Heritage Superior Room

1 Double • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(151 Ratings)

100% verified reviews

3.5 / 5.0

May 2024

Если будете там жить, то лучше выбирать второй этаж. На первом этаже ужасная слышимость от ходьбы людей сверху.

Отель действительно красивый, удобное месторасположение.

Сверху топали до самого вечера и с 6 утра. При этом отель был полупустой. Могли бы заселить нас или других клиентов не друг над другом. Также в отеле шел ремонт, о котором нам не сообщили.

3.0 / 5.0

Apr 2024

Nice hotel but too expensive

Wonderful staff

Meals very overpriced especially for a family. Overall not good value for money.

3.5 / 5.0

Aug 2023

Nice staff, great location. Overpriced

Lovely exterior. Good location. Nice staff. Pleasant rooms

The only food available at breakfast and at dinner was a buffet which was extortionate for what it was. The food was extremely basic and to charge 25 dollars pp when there were no alternatives to eat in town just felt like the hotel was completely taking advantage

4.0 / 5.0

Jul 2023

Very friendly staff

Amenities part of the hotel was great. Nice looking hotel. Good breakfast. Staff very friendly.

Room was a little worn and could do with an upgrade. Did have a strang odour.

4.5 / 5.0

Jul 2023

Aristocratic and relaxing.

very prestigious property with lots of aristocracy. We loved the suit with attic. It as perfect for a family of four. Buffet dinner and breakfast was very good choice which was changed regularly. It had a very beautiful garden, which we could not enjoy due to bad weather. In summery perfect for those who like to relax and love slow travelling.

Not much activity in the hotel. It was great for mature travellers but kids can get bored easily. Considering the fact that they have ample space, they can arrange different activities like BBQ and horse riding for kids. Just a suggestion.

3.5 / 5.0

Jul 2023

Good

Location

Check in process was unpleasant, we were not given rooms near each other despite making a group booking; overall not friendly service, before we complained

3.5 / 5.0

Jul 2023

Overall, its a good stay - but hope to see some improvements

Staff did their best to be helpful. Good ambiance. Clean.

More vegetarian options. Also staff seemed a bit overwhelmed with basic request at times. Tea is not upto Sri Lankan standard - was VERY disappointed with the rather watered down version compared to other hotels in Sri Lanka

0.5 / 5.0

May 2023

unprofessional staff

I paid on arrival but when shown the room I realized it was not worth a penny

The room was dirty and unkempt After being shown another room the person in charge voided the transaction on my card and then they suggested we go to another of their Jetwing properties that would be cleaner, instead of giving a clean room even though it was only 50% occupied

3.0 / 5.0

May 2023

Location is amazing and the stay was okay but I don’t think I would visit there again for a stay.

The staff was good and helpful. The location is amazing and the garden is very beautiful, clean and well-maintained.

They had a very small buffet and the food wasn’t that great. Breakfast was good but dinner was not up to the standards of a Jetwing hotel. The rooms were not that clean.

4.5 / 5.0

May 2023

Very nice location and amazing weather.

Food is nice nothing to say about it, but in general in Sri Lanka we missed the cheese platters at breakfast

I didnt like that Booking.com have informed the hotel that we required 2 separate beds, although in the booking itself we clearly mentioned one extra king bed. Also we were given a room in the second floor, although we booked a room in the ground floor with access to the garden. Cant blame the hotel coz it is booking.com mistake.

5.0 / 5.0

Mar 2023

historical and from another time

this was a very quaint old hotel had lots of character

3.5 / 5.0

Feb 2023

Period hotel that lived up to our expectations

Food excellent and staff great, even made us pack lunch for train journey to Ella free of charge after checking out

Noise along corridors and surrounding area but not excessive

5.0 / 5.0

Jan 2023

To travel is to live

Beautiful Property calm and peaceful atmosphere neat and clean rooms Beautifully maintained property Definitely recommended ♥️ staff was really helpful friendly always with a smile Guest a given the first priority ♥️

3.0 / 5.0

Jan 2023

Underwhelming Experience

Hotel had a nostalgic English look as it is supposed to be. Had Qibla directions in the ceiling. Most of the staff were pleasant except for one of the staff who greeted us to fetch our bags.

Although v green, hotel garden was relatively average compared to the other top hotel. No flowers in the garden! Even though I paid for 2 rooms they did not allocate me a double bed upon request. Not much for children activities. Safe box was locked in one of the rooms Think hotel is need of refurbishment...hotel rates are overpriced in relation to hotel state.

3.5 / 5.0

Dec 2022

Good

staff was extremely good

the property is dated and seems old and it can be maintained well and their breakfast needs improvement also

3.5 / 5.0

Nov 2022

Good

senaka who helped with baggage was very good.

location of room with no view at all and front desk did not follow up for request to change the room.

5.0 / 5.0

Oct 2022

Exceptional

There were a few maintenance issues at Jetwing St Andrews and the manager graciously upgraded us to Jetwing Warwick Gardens, an affiliated property in the vicinity. The service and quality of the food and rooms was exceptional at Jetwing Warwick Gardens and we would recommend any Jetwing Hotel to potential travellers to Sri Lanka. Our subsequent experience at Jetwing Vil Uyana, and at Jetwing Colombo Seven, were similarly satisfying.

4.5 / 5.0

Aug 2022

very colonial vibe, nice snooker table, delicious food and drinks

Great vibe, helpful staff and nice garden.

Bathroom could use a little refreshing

4.5 / 5.0

May 2022

Had a wonderful stay at St.Andrew’s. A big thank you to the staff!

The staff was very welcoming and helpful. They exceeded our expectations The rooms opened out into a beautiful garden. The breakfast was elaborate with many options We had many meals there. The food was very tasteful. We will want to go back to St.Andrew’s!

The old wing is the place to stay but the bathrooms are a little tired. Could do with a bit of a facelift. This is not to say that they weren’t usable. In spite of this I will prefer the old wing for the beautiful setting

5.0 / 5.0

Mar 2022

Comfortable, cosy hotel with nice views.

Room was nicely decorated with a balcony and view of the hills. Staff were extremely helpful, and friendly. It was set in pleasant gardens, with a conservatory overlooking the gardens. Lounge pleasant with lovely log fire on colder evenings, ordered a nice coffee sat there which came with several lovely biscuits and chocolate swirl - excellent. Food was good. If I was in this area again I would definitely stay at this hotel

It was good to have tea and coffee facilities in the room with a teapot and proper tea ( not tea bags), as we were in tea growing area. However would have appreciated some additional teabags of other varieties, eg green tea etc

2.5 / 5.0

Feb 2022

disappointing

The location The restaurant The staff

The property is quite tired and needs updating. My bathroom had a lot of mould. I was very surprised that this was part of the Jetwing group as our previous Jetwing experience in Yala was superb. The manager at Jetwing St Andrew’s said they were planning renovations

3.5 / 5.0

Feb 2022

Nice interior but not worth the money, 50 dollars should be the outer maximum.

well sustained feeling

several spots need a general make over. compared to other high class hotels it has a poor location, especially on the left side of the hotel where a huge school with 3-4 floors sits next to it.

4.5 / 5.0

Feb 2022

Superb

Out of all the hotels in Nuwara Eliya (I've stayed in a few), St. Andrew's is the place for me and my wife. The level of service of the staff and the tranquility (though it's only a few metres away from the centre) is incomparable. Added to that, the Manager, Mr. Leukebandara is very accommodative and goes out of his way to ensure the guests' comfort.

None

4.0 / 5.0

Jan 2022

Very good

Beautiful historical building and very nice neatly decorated rooms. Nice garden, bar and wood fire rooms. Tea in the room and welcome soup were very cute!

The staff have problems with taking breakfast orders, keep confusing every order and cant remember what each of us ordered: tea, coffee, oatmeal, cereal, omlets There were no gowns in the room and few towels

3.0 / 5.0

Jan 2022

Pleasant

Property desperately needs renovation and upgrade in multiple areas. No facilities such as spa, pool, sauna etc very limited dining options especially for vegetarians.

5.0 / 5.0

Dec 2021

Great hotel for a stay in hill country, cosy and very athmospheric.

Great Location for a visit to hill country with nice staff and wonderful views from the rooms into the beautiful garden.

4.5 / 5.0

Dec 2021

Perfect vacation place for a family.

The staffs over here super friendly and they take excellent care of their guests.

The property has a heritage feeling with lots of greenery around it, the property is situated near a small settlement which has a beautiful feeling. Morning walk net the property is absolutely delightful.

4.0 / 5.0

Mar 2020

Very good

Overall the hotel is very nice, atmosphere like in Scotland...no feeling that you are in Sri Lanka. Compared to other hotels here quite different, good stay for couple of days.

The staff in reception should be more carefull, or skilled when charging credit card. Mistake to charge the amount of our extras in USD, instead of LKR bring us not pleasent time after we left. On the other hand good news was that they contacted us immediatelly they noticed via guide. But this should not happen...

FAQs

How much does this hotel cost compared to others in Nuwara Eliya?

The average price for a rental in Nuwara Eliya is R 750 per night. This rental is R 268 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Jetwing St Andrew's. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Jetwing St Andrew's pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Jetwing St Andrew's?

We found 9 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, laundry, and balcony or patio.

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Jetwing St Andrew's

Hotel in Nuwara Eliya

Reasons to book

About this hotel

Amenities

Map of Nuwara Eliya

Nearby attractions

Available Rooms

Superior Double Room

Heritage Suite

Deluxe Attic Room

Gem Suite

Heritage Superior Room

Jetwing St Andrew's

Hotel in Nuwara Eliya

Reasons to book

About this hotel

Amenities

Map of Nuwara Eliya

Nearby attractions

Available Rooms

Superior Double Room

Heritage Suite

Deluxe Attic Room

Gem Suite

Heritage Superior Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Nuwara Eliya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Jetwing St Andrew's pet friendly?

What amenities are available at Jetwing St Andrew's?

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