InterContinental Presidente Cancun Resort
Resort in Cancun
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
About this resort
This resort is in Cancun and provides a private white sand Caribbean beach. The resort offers massage services, 3 restaurants and bars, 2 outdoor pools and a rental car desk.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Cancun
Available Rooms
Classic Room
1 Double • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Classic King Room with Ocean View
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Classic Queen Room with Two Queen Beds and Ocean View
2 Queen • 365 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Intercontinental Club Room with Ocean View
1 King • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Club Queen Room with Two Queen Beds and Ocean view
2 Queen • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
10.0 / 10.0
The best beach in Cancun and an exceptional service from all the staff. The beach is protected by Isla Mujeres, so it is peaceful without the giant waves on the Riviera Maya and other hotels on the beaches looking eastward. The service of this hotel is well trained and always friendly. They go above and beyond to provide great service at front desk, restaurants, house keeping, and bar. It was a dream experience where you get all you want, well done and excellent quality with a smile. They remember our names. A special mention to Valeris, Miguel and Jimmy.
The breakfast used to have more food options. Still what it has today is fresh, tasty and clean.
8.0 / 10.0
Desayuno faltan opciones de ali
Estos es muy básico , no hay productos de calidad
El servicio es disperso ! Oueeen mejorar mucho
Alimentos y bebidas. Mejorar este ramo
Servicio es ausente ! Les hace falta un ayb con experiencia
7.0 / 10.0
The beach was amazing. The resort overall is very nice. The Deck bar - great view, setup and food.
No half board option. Prices of the restaurants are on the high side - even for Cancun. No major commercial gesture from the hotel when we asked for a late check out (6pm) - we had to pay more than 100 USD for those few extra hours (this would have been free until 2pm), while we stayed at the hotel for 2 weeks and had most of our meals there and the hotel wasnt full.
10.0 / 10.0
Tudo (quarto, restaurante lê cap , frente ao mar)
Nada a reclamar
10.0 / 10.0
el buffet muy bueno, la playa hermosa.
10.0 / 10.0
Overstay was exceptional
Hospitality at its best
Courteous Staff
NA
9.0 / 10.0
Der Hotelstrand ist wirklich sehr schön!
Zimmer auch in Ordnung, Klimaanlage funktioniert gut, Betten sind bequem.
Kostenfreie Parkplätze vorhanden.
Teenager dürfen ohne Begleitung eines Erwachsenen kein Wasser an der Bar kaufen.
10.0 / 10.0
Everything
The beach was a little dirty.
9.0 / 10.0
We had an amazing stay at this hotel. The room was clean and spacious with good AC, the location is great with a lovely beach attached. There was a really good selection at breakfast and everything was delicious. Staff in the restaurant and lobby were polite and helpful.
The bars and restaurant were a little expensive.
7.0 / 10.0
La atencion
La puerta extra que me comunicaba con la habitación de al lado (seguridad?)
10.0 / 10.0
Café da mnha excepcional.
Atendentes, recepcionistas, garçons, etc enfim todo pessoal muito atencioso e preparado.
Praia excelente com atendimento de praia perfeito
Gosstei de tudo!
10.0 / 10.0
Las instalaciones y la playa
Nada
9.0 / 10.0
The beach and overall the outdoor facilities including the pool are amazing. I would come back just for that.
Also the breakfast was delicious, so many options and everything tasted amazing.
The staff was also very friendly and attentive.
The rooms were a bit outdated, but the issue at least for me was the AC. Somehow the room felt humid, even if we tried different settings
2.0 / 10.0
Limpieza
Me entregaron 3 veces mal la habitacion, me hicieron perder una hora entre el check in y darme la habitacion, me la dieron a las 5 de la tarde cuando debe ser a las 3
Fatal el servicio, no regreso jamás
9.0 / 10.0
Brilliant location. Great beach facilities and pool. Easy access to transport to other locations with bus stop outside and ferry terminal a short walk away.
Expensive food
8.0 / 10.0
Η τοποθεσία.
Υπερτιμημένο για τις παροχές του. Το δωμάτιο δεν είχε mini bar ή ψυγείο, ήμασταν 2 ενήλικες και είχε μόνο ένα ζευγάρι παντόφλες. Πολύ ακριβό φαγητό και σνακ χωρίς λόγο.. 2 μπάλες παγωτό 20 ευρώ..
10.0 / 10.0
The beach was amazing, my boyfriend and I loved it, it was romantic, the staff were very friendly people and great to talk to. The restaurants were great. It was overall an amazing experience !
9.0 / 10.0
Know this hotel for many years. Great beach and location. Love to chill there on the beach chair. The restarants and servers are attentive.
They stole high heels shoes when chilling at the pools at night and we left them under cameras. And we know it was hotel staff who took them, bcs only people walking by us from pool that direction were the staff. They were rude and not wanting to show us the recordings and they blamed it on a guest thag already checked out. And if we would not be on their asses, they would not even bother dealing with it. Like we were there for them and not the other way around. We escalated it to the Hotel Group.
9.0 / 10.0
La plage est magnifique. L’eau est beaucoup plus calme que les autres plages du long de la côte. Il y a deux très belles piscines avec des transats pour se reposer. Les espaces sont bien aménagés et joliment décorés. Le personnel est très sympathique et attentionné.
Il manque un peu d’animation le soir.
9.0 / 10.0
Très efficace pour un stop de deux jours avant d’entamer un roadtrip.
Les chambres côté rue sont très bruyante. On entend très bien le trafic toute la nuit.
6.0 / 10.0
la potion et la plage de l'hôtel, et le personnel de service
Le premier étage de l'hôtel sentait très très mauvais et désagréable, j'ai dû demander à être transféré à un autre étage.
9.0 / 10.0
Gut gepflegt, sehr freundliches Servicepersonal in Restaurantbereichen und Besch/Pool
Langsam in die Jahre gekommen
10.0 / 10.0
Las áreas de la playa y piscina están bien dotadas. Siempre el personal ayuda a colocar mobiliario en caso de que no haya. La comida de los restaurantes de muy buena calidad y sabor.
El desayunó buffete podría tener más opciones. Las filas muy largas y demoradas para pedir huevo u omelette.
5.0 / 10.0
Store fellesareal
Det lukter intense kloakk på rommet.
7.0 / 10.0
Facilities, room size, bed comfort , great breakfast buffet
Not enough chair at the beach
10.0 / 10.0
Siamo stati da dio. Resort bellissimo, camere spaziose, personale gentilissimo e disponibile. Spiaggia wow. Colazione abbondante e ottima... Un paradiso!
9.0 / 10.0
The food is always good and we liked the new menu choices and alcohol free cocktails. We had the spa to ourselves on St. Valentine’s day and staff even remembered my husband’s birthday.
7.0 / 10.0
Pool was Unexpectedly good, also quite big. We could enjoy swimming. Breakfast was good.
When I checked in, staff made us wait for 20 minutes. (They told me they need to inspect the room. )But when we entered the room, the room wasn't very clean. I felt like they just wasted the time.
5.0 / 10.0
Amazing beach, water and a lot of activities closeby
Staff’s help and Service wasn’t upto the mark. Very lazy service at breakfast restaurant. Stayed for two weeks and they Failed to provide child seat after asking multiple times ( a few days) . They seemed not too impressed that I booked it via booking.com while checking in inspected of me being a member and have reward points. Very disappointed with the attitude.
9.0 / 10.0
Wery good breakfest, and dinner also. Very comfortably arranged backyard with several pools and restaurants by the pools. The pools are located almost on the sea shore, the water is obviously transparent and blue :)
Booking promised that the room had a balcony, but it didn't.
9.0 / 10.0
La playa está espectacular, diario dejaban botellas de agua y café en la habitación de cortesía, el buffet de desayuno muy rico (aunque podrían mejorar en la variedad de alimentos), la alberca estaba abierta hasta las 11 pm
Los precios de alimentos me parecieron un poco elevados
10.0 / 10.0
Absolutamente todo
Nada
9.0 / 10.0
Wonderful service, best beach in Cancun, smaller resort on a private beach so no overcrowding. Easy to find beach and pool chairs.
9.0 / 10.0
Location
10.0 / 10.0
O quarto era simples mas a praia perfeita com todas as comodidades e o restaurante excelente.
O quarto era muito simples
5.0 / 10.0
Overall, staff were nice during our stay and facilities pleasant.
Breakfast was good, but not many options for vegans or vegetarians. As it is a 5* hotel, it would be nice to have more extensive plant-based options available.
We were honestly a bit disappointed with our stay here. We only stayed for one night and needed to have some clothes washed before our departure. We specifically asked if they could be ready by 10 am the next morning, and the hotel staff assured us they would be. However, when morning came, there was no sign of our clothes by 10 am, nor by 10:30, and not even by 11 am. I had to visit the reception twice between 10:30 and 11 to inquire about our laundry. Eventually, they brought our clothes to the reception while our taxi was waiting to take us to the airport.
We believe the hotel could have at least offered not to charge us for this service, especially considering it was only $20 for a few shirts and socks washed. However, no such gesture was made.
9.0 / 10.0
Nice hotel, with lovely beach. The breakfast is plentiful and delicious.
Our room facing the sea was not the best
1.0 / 10.0
Poor service attitude, refusing to provide toothbrushes and toothpaste in the evening. The manager told us that there is no service for housekeeping at night. The manager was also very cold and nasty, unwilling to open the warehouse for us to look for toothbrushes. They are not willing to provide us with such a basic service I can have in a economy hotel . $400 a night for such a poor stay experience, highly not recommended.
8.0 / 10.0
Pet friendly-nice friendly staff
First room next to street tooo noisy, but after 3 nights of no sleep they changed us to a nice quiet room buffet needs different choices - gets boring after couple days
10.0 / 10.0
Breakfast buffet was delicious !
Staff was incredibly helpful !
View of ocean from our room was insanely beautiful
Nothing !
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is R 2,267 per night. This rental is R 4,295 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at InterContinental Presidente Cancun Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at InterContinental Presidente Cancun Resort. Enjoy the water!
Is InterContinental Presidente Cancun Resort pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at InterContinental Presidente Cancun Resort?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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