Krystal Grand Cancun All Inclusive

Bed, Photo of the whole room, Bedroom, Sea view

Day, View (from property/room), Balcony/Terrace, Photo of the whole room, Sea view

3.6

Good(875 Reviews)

Resort in Cancun

5-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Overlooking the Caribbean Sea and Nichupte Lagoon, only steps from the beach, Krystal Grand Cancun All Inclusive offers a bi-level outdoor pool, private white sandy beach and full-service spa.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

45 mi

La Gran Rueda Cancún

3.4 mi

Available Rooms

Standard Room 2 Double Beds

2 Double • 473 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Room 1 King Bed

1 King • 473 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Room 2 Double Beds with Partial Ocean View

2 Double • 473 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Room 1 King Bed with Partial Ocean View

1 King • 473 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Family Room

1 King • 86 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

RRRR

Krystal Grand Cancun All Inclusive

RRRR

3.6

Good(875 Reviews)

Resort in Cancun

5-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Overlooking the Caribbean Sea and Nichupte Lagoon, only steps from the beach, Krystal Grand Cancun All Inclusive offers a bi-level outdoor pool, private white sandy beach and full-service spa.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

45 mi

La Gran Rueda Cancún

3.4 mi

Available Rooms

Standard Room 2 Double Beds

2 Double • 473 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Room 1 King Bed

1 King • 473 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Room 2 Double Beds with Partial Ocean View

2 Double • 473 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Room 1 King Bed with Partial Ocean View

1 King • 473 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Family Room

1 King • 86 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Reviews

3.6

Good(875 Reviews)

100% verified reviews

3.6

Sep 2024

Muy a gusto

Buena comida, buenas bebidas excelente actitud de cada colaborador

Muy bonitas sombrillas pero no cubren el área necesaria para tener sombra en las albercas. Talvez requieran otro restaurante para desayunos ya que solo hay uno y se llega a saturar

3.6

Jul 2024

Esperaba más

1-La comida oriental muy rica. 2- muy buena playa

1- solo cuenta con 2 ascensores funcionando de 4 2- los ascensores no cuentan con refrigeración y están muy calurosos 3- No tienes acceso a la alberca con vista al mar 4- el cuarto no funcionaba el aire acondicionado

3.6

Jul 2024

Cómodo

La gente amable Buena comida y bebida

El servicio de ascensores muy demorado No tienen espacio para poder atender visita o trabajar con alguien de afuera

3.6

Jan 2024

Vacaciones en familia

Su ubicación instalación y la playa

Que no se puede reservar en sus restaurante . La app no sirve y no te aceptan reservaciones en el lobby , tampoco te brinda apoyo para reservar

3.6

Jan 2024

Good for a long weekend.

The beach, great view from the room.

No control of the thermostat, one broken elevator for a few days, hard to make reservations for dinner.

3.6

Dec 2023

My stay was great!

Great location and great food

Just the shower drainer was slow

3.6

Jul 2023

Exceptional

Everything was quick a responsive they staff was great

3.6

Jul 2023

Beach great, room also but the rest checkin, processes in general a flop

The best location on the beach in Cancun

Checkin is a joke, the slowest process I have ever experienced in a hotel which takes 250 USD per night category. The employees deal around with multiple papers and screens in their computer, they have to call backoffice to double check whether it‘s already upfront paid or not. It‘s not the front desk people fault it‘s the uper management of the hotel who is not able to streamline checkin processes. It‘s from the stoneage what they do here and it‘s not the first time I stayed there, since at least 4 years in a row it‘s the same mess. Fire the upper mamagememt and hire people who know how to setup modern digital age confirm processes.

3.6

Jun 2023

Wpuld de

It was lovely and the facilities were top Notch. The staff was beyond helpful and made everything easier and very respectful. Loved the hotel and the proximity to the beach

3.6

Jun 2023

the price I paid for is not worth the stay and experience. I felt ripped off.

good location.

the hotel is old. I wasn’t expecting something like that for the price I paid. there wasn’t enough electrical outlet to charge devices. the TV is not a smart TV and you can only watch cable TV. The bathroom light is very dim, and the drainage is clogged. the hallway at night is dark. the elevator is old and slow too.

3.6

Jun 2023

Never again!!

The location

The buffet food was offensively disgusting. I wouldn’t feed that to a dog. This is my 3rd time in Mexico. The other 2 times I stayed at Grand Americano and Rui and the food was amazing!!! I can tell Krystal Altitude just wanted to save money because their food was trash and the cocktail drinks were all watered down. The staff was very rude at the front desk. They made me stand to the side for almost 30 minutes stating my reservation wasn’t in the system yet. Then they started helping other customers. Nobody helped me until I got angry and started to snap. I had been traveling all day, don’t push me to the side and make me wait like my money isn’t just as good as everybody else’s!! Also, we kept ordering drinks while we were at the beach and I caught the waiter making a hand gesture to one of his coworkers acting like we were asking for too much. I will never stay here again!!! There’s way better resorts to stay at.

3.6

May 2023

Good

Location, view and beach bar service

food is fine but can be better

3.6

Apr 2023

Don't go to Cancun. It's not safe

the staff.

Too strict, you think you're at a military base. Uber is not allowed to pick you up at the lobby. So you have to order a taxi from the hotel. Guests are not allowed to get on the property. I was there for a convention. So we had to plan the meetings out of the hotel—for every step I made, they asked me to show my bracelet (from the hotel). I booked a suit, and they gave me the wrong room. And the police rob us in front of the hotel (in uniform)

3.6

Apr 2023

Very good

Loved the staff and the resort was beautiful. The food was great.

They had 4 elevators and one was broke. It took forever at times to get it and then it would go down instead of up and we stayed on the 10th fl. It was also so hot in the building until you got to your room.

3.6

Apr 2023

Great place to stay

Location was fantastic on the beach. Staff were very helpful and pleasant. Wore the key to my room on my wrist, very convenient

Nothing, everything was great

3.6

Apr 2023

Good stay, but additional costs have come with the name change

Very nice rooms, and staff. Good location too.

Last time I stayed (Krystal Grand) there was no charge for beach use or towels, but now they charge $20. Taxi from the property to the airport was supposed to cost 700 mxn, but the driver added 300 mxn to stop at another terminal. Hotel is 30 mins from the airport, terminals are 2 minute drive from each other, so 300 for an extra stop seems very excessive.

3.6

Mar 2023

overall great for families

location

food could be more authentic and alcohol seemed watered down

3.6

Mar 2023

Bad

they did not honor their commitment to provide free lunches and dinners, asked to pay $190 a day for lunch and dinner

3.6

Mar 2023

Disappointing

It has a good view

The receptionist was rude. The property was not clean

3.6

Mar 2023

Good

good location, clean rooms

very loud and not good sound insulation the buffet was not varied enough

3.6

Mar 2023

Absolutely rubbish. AVOID at all costs

Price was expensive, hotel dated. Absolutely ridiculous prices. Staff were rude. Hotel is a shambles. My partner is mexican and was horrified by rhe staff and prices. The hotel is dated from the 90s.

3.6

Jan 2023

Bad

Nothing just the white sand beach

The staff was the worst and I will do everything in my power to get a refund and complain about the staff

3.6

Dec 2022

Cons outweigh the pros, pick something else in the area

Great view, excellent location, easy access to beach. Buffet was pretty good with a nice variety of options. Maintenance, reception and restaurant staff were polite and helpful.

The water in the bathroom and sink faucets smelled pretty bad. Also our toilet flush broke 4 times during our seven day stay. To the hotel's credit, they sent a maintenance person to fix it immediately each time but he was never able to fix it permanently. Having to deal with a broken toilet early in the morning when we had a tour pickup scheduled was pretty stressful. Given that there are nearly endless options in the hotel zone, would recommend to pick some other hotel in the area with better reviews.

FAQs

How much does this resort cost compared to others in Cancun?

The average price for a rental in Cancun is R 2,246 per night. This rental is R 4,202 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Krystal Grand Cancun All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Krystal Grand Cancun All Inclusive. Enjoy the water!

Is Krystal Grand Cancun All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Krystal Grand Cancun All Inclusive?

We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Krystal Grand Cancun All Inclusive

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Standard Room 2 Double Beds

Standard Room 1 King Bed

Standard Room 2 Double Beds with Partial Ocean View

Standard Room 1 King Bed with Partial Ocean View

Standard Family Room

Krystal Grand Cancun All Inclusive

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Standard Room 2 Double Beds

Standard Room 1 King Bed

Standard Room 2 Double Beds with Partial Ocean View

Standard Room 1 King Bed with Partial Ocean View

Standard Family Room

Reviews

FAQs

How much does this resort cost compared to others in Cancun?

Is parking included with this resort?

Is there a pool at this resort?

Is Krystal Grand Cancun All Inclusive pet friendly?

What amenities are available at Krystal Grand Cancun All Inclusive?

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