Park Royal Beach Cancun - All Inclusive

Property building, Pool view, Swimming pool

7.6

Very good(1,219 Reviews)

Resort in Cancun

4-Star Resort

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Surrounded by sand white beaches and the sparkling waters of Cancun, Mexico, this all-inclusive resort offers exceptional service and numerous recreational activities, an ideal location for the entire family.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

42 mi

La Gran Rueda Cancún

0.3 mi

Available Rooms

Deluxe

2 Double • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Family Suite with Terrace

1 Sofa • 1216 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Family Suite

1 Sofa • 796 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Deluxe King

1 King • 387 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Superior

2 Double • 796 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

Park Royal Beach Cancun - All Inclusive

RRRR

7.6

Very good(1,219 Reviews)

Resort in Cancun

4-Star Resort

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

42 mi

La Gran Rueda Cancún

0.3 mi

Available Rooms

Deluxe

2 Double • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Family Suite with Terrace

1 Sofa • 1216 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Family Suite

1 Sofa • 796 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Deluxe King

1 King • 387 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Superior

2 Double • 796 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

7.6

Very good(1,219 Reviews)

100% verified reviews

6.0

Oct 2024

Muchas expectativas para lo que fue al final, no vuelvo a ir

PERSONAL: la mayoría del personal fue amable y atento, sobre todo los bartender y los botones en recepción. Lo malo es que varios no conocen ni el horario de otras áreas, al preguntarles los restaurantes abiertos, nadie estaba seguro bien de a que hora y le terminaban preguntando a otro pero tampoco estaban seguros. PLAYA: está ubicada en la perfecta playa de Cancún, súper limpia, azul y con espacio perfecto. Aunque nunca había sombrillas, el único mesero para todos (lo que hacía que se tardara todo) diario nos dijo que no estaban disponibles

HABITACIÓN: La habitación es más pequeña de lo que otros hoteles, las vistas no son para nada cerca hacia el mar, la mía me tocó hacia el techo y el sistema de gas, hacia la otra torre. El soporte de la secadora ya estaba cayéndose, le hace falta mantenimiento, reemplazo de algunos materiales dentro del baño, como la regadera que ya se ve algo vieja y empieza a oxidarse, ya le falta renovarlo, el tipo de salida del agua es anticuado, uno mas de lluvia amplia mejoraría. El que sea una cortina equis y no una puerta para ingresar a la regadera lo hace ver muy sencillo. COMIDA: la comida dejó mucho que desear, pero bastante, en el caso del Snack Bar, la comida pésima, para haber cuatro personas en esa pequeña cocina, es demasiado para no tener listo todo a tiempo, PARA EL LUGAR, tener a cuatro o cinoc personas es una exageración, esa estación para la temporada baja que es, sin problema con dos es mas que suficiente y lo peor es que nunca había papas y la demás comida mal cuidada, seca, quemada, sin sabor, nunca había pinzas en cada uno de los chafers (que también ya son súper anticuados) lo mismo para los condimentos, nunca había vasos en el dispensador de agua. El agua de sabor siempre estaba diluidísima y realmente no sabías de que sabor era (Entiendo el costo pero tampoco que se pierda la calidad). En el bufet, muchos de los postres estaban muy sencillos e incluso un día el flan estaba mal hecho, no se terminó de hacer, de igual forma en la comida caliente había varias cosas que dejaban hasta el último momento y quedaban secas, las estaciones no estaban bien montadas, pensadas de tal forma que sea sencillo para todos agarrar la comida en un "circuito". Nunca había cucharones o pinzas para todo, sino que quedaba todo mal mezclado y contaminado. En el Restaurante de pescados, la comida estuvo decente, ni más ni menos.

1.0

Dec 2023

Mal

No hubo agua en el hotel durante horas, en todo el hotel. La comida no es buena. Falta de meseros.

10.0

Nov 2023

Un lugar agradable y de excelente atención

La ubicación y la playa

3.0

Nov 2023

Beach and outside amenities were beautiful. Indoor not so much once the cockroaches were discovered.

Most of the staff were friendly

Cockroaches in our rooms. Had to be moved twice due to cockroaches in the living room area of the suite, coming out from behind the tv stand. Two of the three rooms were on the same floor.

8.0

Nov 2023

Familia feliz

La ubicación y su playa privada , junto a una hermosa pirámide. Realmente está muy bien si vas en familia. El restaurante mexicano un 10 pero el Italiano woaaa! Me gusto que no dejan poner tu propia bocina . Eso para mi significa RESPETO al prójimo . Muy bien !

El que estén detrás de ti para su programa de hoteles . Nosotros dimos la oportunidad de tanto que nos rogaron por 2 días y accedimos porque nos hicieron una buena oferta . Ok ahí vamos . Para que al final una persona que no recuerdo el nombre creo Paulina o algo así super pésima actitud . De verdad NO ACEPTEN PERDER SU TIEMPO . A menos que les interese realmente. Todo el personal muy amable , EXCEPTO ella . Con ese tipo de persona jamás van a conseguir clientes . Y que al menos deberían tener más variedad de cervezas aunque sean nacionales .

10.0

Nov 2023

La mejor decisión para celebrar

La atención de todo el personal, hicieron del momento un rato muy agradable.

1.0

Oct 2023

Decepcionante!

La cercanía a centro comercial la Isla

Demasiado popular. Puros mexicanos. Mala calidad de los alimentos, baños mal olor tapados, filtraciones, restaurantes con reservacion muy malos. Fue lo peor, hotel no da ni para una estrella. Muy ordinario. Lo peor de mi vida. Nunca más. Lo pasé HORRIBLE. ASQUEROSO.

9.0

Oct 2023

volveria a hospedarme

Todo, comida, ubicación, atención

Todo fue excelente

5.0

Jul 2023

I would pick a different hotel if and when I return to Cancun

The outside property was very beautiful. I enjoyed the spa one morning.

The rooms were not as clean or updated , the ac barley worked and to get any kind of service to your room was very difficult. The late night snack bar was very unpleasant when we arrived after a long day of traveling the only place that was open was the late night snack bar which was a frozen hamburger patty with sand which bread and cold French fries. There were no other options. Definitely was expecting a snack bar. As far as room service that was the room service

1.0

Jul 2023

Huge regret

Nothing. This facility sucks.

Everything, from the very rude staff to the old and non functional amenities. The room stinks and all the beds are old & haggard.

4.0

Jul 2023

Great rooms unable to book restaurants

The room was excellent. Good location with access to the beach and next to a Mayan ruin.

Reception was very slow with having to sign numerous times. Booking system for restaurant is disappointing. We were leaving early for day trips so I couldn’t be there at 8 am in person to book. When doing the check out, we were asked for the bracelets which we had taken off since we Weren’t to use them anymore. I’m glad I had thrown them Out in a rubbish bin in in the room otherwise I would have had to pay 200 pesos. Also, probably not the best hotel for couples looking for a romantic stay since it was very busy with kids.

1.0

Jul 2023

Double charge, still no refund it 😟

Even though I paid the full amount in person when I arrived, they still charged an additional night to my credit card. It has been 12 business days, and they didn't refund the amount.

2.0

Jul 2023

Not very helpful

Always in a hurry! I would not go back

The staff took my luggage early in the morning from my hands and put it on another transportation van! When I noticed I had them took one of my suitcases and accidentally forgot another one! They never helped to bring it back! So sad and disappointed they weren’t able to help with my luggage

6.0

Jun 2023

Average hotel, nice staff. Trying to convince you to sign up for 30 years/50.000 USD hotel offfering

The beach was nice, staff nice, wonderful lady that prepared the breakfast eggs.

The food in general was average, not bad but neither really good. The cocktails were very regular. We did not like that we were approached by personel trying to sell us future hotel packages. They bluntly lied to us, saying it would only take 90 minutes, while in the end it took 3 hours. Of those 3 hours they spent 1 hour trying to get us to to sign up for a 30 years, 50.000 USD hotel offering. They took turns in trying to convince us, starting with 50.000 USD and decreasing the price as we kept declining their offers. It was unpleasant, annoying and in the end upsetting. I work in sale and this strategy is applied when you work from the assumption that you only have one opprtunity to convince the potential customer to buy. This is not how you sell when you want to create a long-term customer relation.

6.0

Jun 2023

Good but lack of amenities

The location.

The staff to make a reservation for the restaurants were not helpful at all. Just the staff from the El Pescador restaurant we’re friendly and nice. We came to make a reservation between the hours they said. They were nobody at the reception, so we tried again after breakfast. Again, nobody. We came later and we explained the situation, they did not want to attend us even when they had a lot of empty tables. Very disappointed.

5.0

Jun 2023

Great location but need to invest more on guest comfort.

Great location

Beds were terrible and so were the pillows. The most uncomfortable bed I’ve ever slept in. Pool was cloudy, I hardly saw anybody cleaning it. The buffet needs to have children’s options because it was nearly impossible to get dinner reservations, you have to wake up at 7am and stand in line to try and make a reservation. Showed up at 7:15am and there was a steady moving line with 20 people already ahead of me and by the time it was my turn I had limited options. Power kept going out on main building so that means no AC so it was extremely hot. Last but not least, what resort does not have room service? We were not allowed to even take food or snacks to our room. The mini bar was limited and did not include any snacks, all the drinks were water down, except the one option of beer which was Dos Equis.

7.0

Jun 2023

Amazing staff and good place for short stay

very friendly staff especially waiters bartenders and Lady in Veranda restaurant. Great location

mold in the bathroom, just one socket in the room and it has been used for fridge, sheets and pillows haven’t been change for whole 9 nights stay

6.0

Jun 2023

not sure if I come back again in future

everything s good exempted food sucks

not bad but good beach

10.0

Jun 2023

Fantastic hotel

Everything all the staff, facilities,rooms, exceptional family hotel.

The time that the customer spend in the tour hotel to be a member of the hotel this is optional and have a free tickets for the acuarium, but you can spend more than 4 hours in that tour.

10.0

May 2023

Very happy I will coming back in the future

The beach was in front off the hotel

No complaints

7.0

May 2023

Good

Views were beautiful , property clean all the time. Everyone was welcoming.

Not enough pool chairs near adult pool, Need a bit more entertainment for adults. No hot tub and the food was awful.

8.0

May 2023

we enjoyed our stay but would likely try another resort next time do to the very firm mattresses

most of the staff was absolutely phenomenal (particularly Felix from the dining room, Roger from water aerobics and all of the guys working the door). the location was excellent, we enjoyed being near the mall.

hard beds, a/c went out in the building and the staff members at the front desk communicated poorly about it, in order to get reservations for the restaurants you just stand in line at 7 am so we never got to enjoy anything but the buffet.

7.0

May 2023

Good

The location was great. Staff was friendly.

Food was bad. Bathroom was not that great. Shower curtain was smelly. Shower heads don't have any pressure.

8.0

May 2023

Very good

All the staff is amazing 😍, everyone is really nice and you feel like you know them already. The restaurants Frida and El pescador are delicious. They have teamed days with different activities every day. In the night they have a taco truck that is delicious too. The room we had was the family room with their own small pool and is amazing, great for the price

The drinks are kinda watery, and the snack bar is not tasty. They have an app with the different activities but they changed it all the time and the app is not updated so we lost some of the activities. The locks in our room were tricky, after try and error you got it but first is kind of weird

10.0

May 2023

Exceptional

Everything

Nothing

8.0

May 2023

wonderful-would ABSOLUTLEY recommend.

we absolutely loved the staff, the activities during the day and at night and the easy access to pools and beaches. the staff was so kind and easy to converse with. artemio, Marcos, Efrain, and Arturo were especially kind and made our stay very special. the upkeep of the facilities was noticeably well done!

the food was extremely sub par.

FAQs

How much does this resort cost compared to others in Cancun?

The average price for a rental in Cancun is R 2,179 per night. This rental is R 4,180 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Park Royal Beach Cancun - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Park Royal Beach Cancun - All Inclusive. Enjoy the water!

Is Park Royal Beach Cancun - All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Park Royal Beach Cancun - All Inclusive?

We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Park Royal Beach Cancun - All Inclusive

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe

Family Suite with Terrace

Family Suite

Deluxe King

Deluxe Superior

Park Royal Beach Cancun - All Inclusive

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe

Family Suite with Terrace

Family Suite

Deluxe King

Deluxe Superior

Reviews

FAQs

How much does this resort cost compared to others in Cancun?

Is parking included with this resort?

Is there a pool at this resort?

Is Park Royal Beach Cancun - All Inclusive pet friendly?

What amenities are available at Park Royal Beach Cancun - All Inclusive?

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