The Magellan Sutera Resort
4.2
Excellent(1,002 Reviews)Resort in Kota Kinabalu
5-Star Resort
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this resort
Resort with private beach, full-service spa
Pamper yourself with a visit to The Magellan Sutera Resort's full-service spa, practice your swing on the golf course, or catch some rays on the private beach.
The Magellan Sutera Resort offers 456 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.
A private beach, a golf course, 3 outdoor tennis courts, and 2 indoor tennis courts are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.
Pamper yourself with a visit to The Magellan Sutera Resort's full-service spa, practice your swing on the golf course, or catch some rays on the private beach.
The Magellan Sutera Resort offers 456 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
A private beach, a golf course, 3 outdoor tennis courts, and 2 indoor tennis courts are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Kota Kinabalu
Available Rooms
Deluxe Garden View
1 King • 473 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Sea View
1 King • 473 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Magellan Club Sea View
1 King • 640 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Magellan Executive Suite
1 King • 1032 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Magellan Club Suite
1 King • 1604 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.2
Excellent(1,002 Reviews)4.2
Staff not really friendly
4.2
Internet is highly unstable, you can barely complete a call before internet disconnected. It’s very tough for people work while travel
4.2
Very family oriented resort! Close to the Imago mall but it’s not walking distance. You can grab and go to everywhere very easily. There was no hair dryer in the room so I had to ask for one. Breakfast buffet was very superb with various options from Malaysian food to Korean.
4.2
At one point in this hotel's history it might have been a nice hotel, but not anymore. This is giant property that is quite nice, but the rooms and facilities are run down. It needs a renovation.
When we arrived, the hot water was turned off. The service at the hotel was poor. They respond well to requests, but the initiative isn't there. Housekeeping was poor at cleaning the room. We had a suite and it wasn't stocked with enough towels.
This is a 3.5 star hotel. For the price, I can't complain, but google and hotels.com have it listed as a 5 star hotel. I can see that at one point it might have been a 5 star hotel, but I don't think it is at the moment,
4.2
Some furniture a little aged. Bathtub stopper doesn’t work. WiFi is the absolute worst of any 5star hotel I’ve ever been in. Keeps kicking u out every time you closed the phone. Have to relog in EVERY time you turn on the phone. Cell signals sucks so u are reliant on the wifi.
But overall great value for such a large oceanfront suite. Location cannot be beat. Amenity is awesome and views are great.
4.2
Just back from 2 weeks there. Overall pretty good, but some areas are tired. Some rooms have been refreshed but ours wasn’t one of them.
Pool area needs more beds.
Breakfast a little repetitive.
Bar music needs more variety. Same cd every day for many days.
Lounge music in evenings tooooo loud.
Being a bit picky now.😄 Overall very good value.
4.2
I found water leak from the bathroom to our bed area. #6217
4.2
Wi-Fi didn’t connect for 2days in the room.
I called 10 times .They promised to fix in 30 minutes.
But they didn’t show up and I couldn’t go out the room to wait for service man whole day.
Second day noon time the technician came and said that my room Wi-Fi machine has broken.
Fortunately the technician fixed it.
So far nobody in management team apologized me in this matter.
4.2
Magellan Club breakfast and high tea
4.2
Everything in this resort is too old to work well, especially TV and Wi-Fi.
4.2
good
4.2
Good
4.2
wide variety of swimming pool, wide garden with excellent view, well- managed spacious room as well. Good for a family with kids. But seems that the renovation in full scale is necessary since there are many parts and places seems very old.
4.2
Some facilities are old. But not uncomfortable.
View at the resort is really excellent.
4.2
Near to airport, beautiful resort, family friendly.
4.2
Great location, sunset view is good, great shower head
But the room overall is a bit old, wifi is weak, the staff/room cleaner did not really clean out the leftover food from the last customer on the carpet
4.2
very good
4.2
good
4.2
It has very good view. It's convenient to tour islands.
4.2
Breakfast was delicious and wide choice
The children love sandcastles building by the sea
Double bed was clean and spacious
4.2
Check in at reception was easy and trouble free. Rooms are clean and fantastic views of the sea but the hotel is showing it's age with rooms' decor old and tired, and loose decking on balconies and in public areas. We especially booked this hotel as it had so many dining venues and bars, but upon arriving and settling in learned that 2 of the restaurants had closed and the swim up bar closed during covid and have not been reopened. Their website should have been updated with this information as it leaves zero beverage service around the pool. They have a fantastic Sunset Bar/lounge which was could be used the first 3 nights we were there with gorgeous views of the sun setting over islands and the sea, it rained once and all the cushions were removed from the furniture and were not returned for the rest of our 11 night stay, not 5star service and disappointing to say the least. Food service was good and staff friendly but clearly need more training in the drinks service area which was virtually non existant, always had to chase someone to get a drink. Around the pool and Sunset Bar, again, had to repeatedly chase a server and on most occasions go up to the small bar, order and pay as they would not run a tab, and drinks would then be delivered. We tried the swim up bar at the sister resort, Pacific Sutera, and although there were only 2 couples sat there we still had to wave down the 5 staff there to get a drink, again much training is needed.
Lovely resort, not 5 star though
4.2
We paid for an extra bed in a double room and three of us stayed in the room, but there were only two towels, no matter how many times we asked for more, they never came, so we had to use two towels for all three of us.
4.2
It was good overall. Nice place for family vacation. The resort itself is a bit old so the room u r going to stay at is not that fancy but clean enough so it serves its purpose for the family trip. All the staff are nice and friendly
4.2
야무져야무져야무져
good good good
no.1
4.2
Hotels.com let us book a room that was not even available at the hotel. Hotels.com indicated a charge per night that was almost double the actual rate at the hotel.
Hotel service terrible
4.2
Poor, outdated property. No hot water. When complained, manager and staff told me that they’re at full capacity so the hot water can’t reach my room. Does that even make sense?!?! If your hotel can’t provide facilities to a full capacity, then don’t sell that many rooms and take money from people. They were also not honest and up front about it at check in.
4.2
There was no hot water.They didn't even explain anything before we asked. Just..said we couldn't solve this problem. It was rare to see at a five-star resort. We got rained on late at night So,needed hot water
4.2
Nice sea view.
4.2
Wonderful hotel with nice view nice lounge! A must to book with Magellan Executive Suite to enjoy private breakfast and free Hi Tea session. The food is excellent!
4.2
The lobby is huge, nice environment, had snorkeling and golf course in hotel, very good.
4.2
We spent 3 nights here and were disappointed too many times for a 5 star resort.
Facilities are fine but quite dated, certainly not what I would expect. But that's not a problem except there was no warm water on the first 1.5 days.
The staff however lacks very much on every front.
Breakfast starts at 6 am, 30 min later still no one at the egg station. I asked the staff, asked again some 7 min later. 20 min later I give up.
We have a set dinner every night. We are told (twice) this will be the same menu every night but we can change the main course only the following nights. Only the last night we learn that there are 3 or 4 different set menus, great, just surprising that we did not learn that the first 2 nights.
I want to add drinks (ca 10 USD) to the room no. to settle at check-out. Not possible because I did not leave a deposit at check-in (I would if someone even asked about it).
Last night we order a sparkling water and a piña colada. To avoid a misunderstanding I show it in the menu. 5 min later the waiter comes back, she does not know what I wanted. I show each item again in the menu. After a while she comes back (still no water) and says we cannot order piña colada. I want to choose another cocktail but she tells me I cannot order any, only water. Later I find out that I could have ordered any cocktail I wanted (also piña colada).
Concierge would not take our postcards for sending, sent us to town.
On a good side: the surrounding area is very nice.
4.2
It was just one night but it was excellent from the moment we check in to the time we checked out. Staff were friendly, great location, clean and breakfast spread was superb too!
4.2
Great place, great workers, great food, brilliant.
4.2
Have a pleasant stay
4.2
So nice to stay here.im staying with my familys.everything was here.the facility complete.
4.2
Pleasent to stay. Stay during weekend and peak time a bit congested during check in and breakfast. Overall its was awesome to be there
4.2
Amazing place
4.2
Cozy n my kid luv it so much..will come back again for more
4.2
A beautiful resort with great facilities, pool, spa,
sunset views and good food. Personally i found the Room a little bit warm, but the aircon was set to a fixed level.
4.2
A beautiful resort with great facilities, pool, spa,sunset views and good food. Personally i found the Room a little bit warm, but the aircon was set to a fixed level.
FAQs
How much does this resort cost compared to others in Kota Kinabalu?
The average price for a rental in Kota Kinabalu is R 758 per night. This rental is R 2,490 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Magellan Sutera Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Magellan Sutera Resort. Enjoy the water!
Is The Magellan Sutera Resort pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Magellan Sutera Resort?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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